10.0

really awful
Crashes / Fires:
18 / 84
Injuries / Deaths:
15 / 0
Average Mileage:
71,895 miles

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« Read the previous 20 complaints

problem #357

Mar 092017

Sonata

  • 123,000 miles
The contact owns a 2011 Hyundai Sonata. While starting the vehicle, a loud noise could be heard coming from the front of the vehicle and the oil pressure warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was serviced per NHTSA campaign number: 15V568000 (engine), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and a case was filed. The failure mileage was 123,000.

- Austine, TX, USA

problem #356

Mar 122017

Sonata

  • 113,822 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 65 mph, a loud noise came from the engine and the check engine indicator illuminated. The vehicle was coasted to the side of the road and turned off. Previously, the steering column made a popping noise and the vehicle shook. The vehicle was taken to the dealer who stated that nothing could be done. The manufacturer was made aware of the failure and stated that the recall was closed and referred the contact to the dealer. The failure was not remedied. The failure mileage was approximately 113,822.

- Ridgetrest, CA, USA

problem #355

Mar 112017

Sonata

  • 1 miles
'"engine seized" well I was planning to take a trip in a week to visit family in nm. So I started by taking my car in for some recalls that I saw my 2011 Sonata needed, so I took the car and they did rust preventive and column shaft ECU replaced plus they did a courtesy multi-point inspection and I was told and given my copy and was told to replace cabin filter, drive belt, brake fluid because it is dark, plus I need an alignment -recommended. I got the alignment done and the brake fluid flush done at Firestone the next day after I had my vehicle serviced at Hyundai dealer, everything was good! so now I figured to have my coolant flushed because the car has 97,000 miles and its due for this service, and I had transmission fluid drained and replaced also... well after all work was performed and the car was taken out for final road test the engine just seized stopped, the engine would not even turn over" everything was good on the electrical side battery, starter was clicking and an odor like something burning was given off when I was shown that the engine would not even turn over? the manager just told me to call Hyundai and have it checked out?! %#! so I called aaa and had my car towed to dealer, right away they tell me there is a $125 diagnostics charge and was told that most likely the engine is not covered " because I'm the subsequent owner! I was a bit angry at this point because when I spoke to "M" on the phone and explained my situation, I was told that if it's the short block on the engine I was covered, but once there I was told totally a different line! I am not happy at all! and somehow the warranty doesn't cover subsequent owners up to 100,000 miles! I always serviced my car etc... :( now I wait for the bad news from Hyundai service...

- Baldwin Park, CA, USA

problem #354

Feb 242017

Sonata

  • 174,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was taken to a dealer for routine service and the vehicle passed inspection. The contact noticed that there was an abnormal noise progressing. The dealer diagnosed that there were metal particles in the engine crankshaft. The dealer recommended that the engine be replaced. The VIN was not included in NHTSA campaign number: 15V568000 (engine). The manufacturer was notified of the failure and provided no solution other than the contact replacing the part. The approximate failure mileage was 174,000.

- Charlotte, NC, USA

problem #353

Dec 022016

Sonata

  • 86,000 miles
My Sonata could have killed or seriously injured me and every passenger that sat in it. In the first 6 months I had to replace a headlight and a tailight already and the A/C would have to be vacuumed and recharged which was about a $250 job. Fixed. In September I noticed my steering column would make an awful racket when driving over nearly anything on the road. I was shocked when I discovered there were six open recalls dating back to at least 2014. These ranged from faulty door handles to metal shavings in the oil that could cause stalling and/or dangerous sudden shutting off of the vehicle. October 5th I took the car to crain Hyundai of bentonville, in bentonville, ar. After 5 hours, they said I was good to go on the recalls and after $300 the coupler was fixed. Fast forward to December 2nd, 2016. Earlier in the day, while driving, I noticed my dashboard lights getting lighter and darker. At about 6pm that evening my boyfriend noticed the car making a "knocking" noise so he pulled over to check the oil and waited an hour and a half before someone could bring him some, giving the car plenty of time to cool and be good to go. He got going down the road only at about 25mph and got about 500 yards when the car made a "whoosh" sound and the engine shut off. He coasted into a driveway and minutes later the car was in flames. After unloading a fire extinguisher, it took the fire department cutting open the trunk to completely drown out the fire. It is now February 26th, 2017, I called Hyundai claims on December 3rd and have been waiting on the results of their investigation since. They have had the findings from the inspector for 6 weeks now and still no answer. I strongly urge everyone I know to do their research before buying anything with a Hyundai motor America emblem.

- Eureka Springs, AR, USA

problem #352

Feb 202017

Sonata

  • 58,000 miles
Engine died while driving down the highway - would not restart and was not able to jump it - towed 50 + miles back home -

- Ft. Thomas, KY, USA

problem #351

Feb 102017

Sonata

  • 113,854 miles
Driving to the movie theater in my 2011 Sonata 2.4 gls, 113K miles, traveling through 40mph and accelerating on an access road and the engine quit. There were no warning signs, it just stopped. I coasted into a parking lot and tried to restart. It wouldn't turn, so I tried jumping it - no luck. Bought/installed a battery from a walmart that was near the parking lot - no luck. So, I thought it was the starter and had it towed to the nearby autotire repair shop. After some investigation, they called me and stated the engine had seized. Awesome. After doing some research on line, I found out it's a common problem, necessitating a class action settlement. I called the Hyundai customer care line and they towed it to the Hyundai dealer in St charles, mo. So far, I'm in for $180 for the two tows, $165 for the diagnostic check, and $671 for the rental car. Have my lawyer at the ready if Hyundai tries to weasel out of their obligation to fix this known defect. More to follow.

- Chesterfield, MO, USA

problem #350

Jan 282017

Sonata

  • 82,600 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 30 mph, the vehicle hesitated to accelerate and the check engine warning indicator illuminated. The contact stated that the failure occurred between 4 and 8 times per year. The contact received a recall notification. The vehicle was taken to the dealer replaced the oil measuring stick and the vehicle passed the evaluation. The vehicle was taken to an independent certified mechanic for a second. It was diagnosed that one of the pistons was failing and eventually the engine would fail. The manufacturer was notified of the failure. The vehicle was not repaired. The recall details were not provided. The approximate failure mileage was 82,600.

- Ponce, PR, USA

problem #349

Feb 022017

Sonata

  • 119,000 miles
Car just stalled while driving on the freeway and wouldn't turn over after many attempts to jump start still nothing. Thought it was an electrical problem till the electrical shop I had taken the car to a electrical repair near my home and was informed that the engine was frozen or seized. My car is always well maintained with the necessary lubricants and fluids and had been serviced at the dealership for recall 132 recently but told me that they did not need to replace the engine. A couple months prior I had a valve job done at griffin automotive because the car started to barely even hold an idle because part of a valve had broke off sending a piece of metal thru the turbocharger which than also needed replacement for a grand total of $4,500 for valve job and new turbocharger.

- San Diego, CA, USA

problem #348

Jan 112017

Sonata 4-cyl

  • 89,000 miles
Second time reaching out and I have gotten no kind of help or contact. I keep getting told that because I am stationed overseas that I can't be helped. I am active duty army serving overseas so you would think that the least that could get done is putting my safety as priority. The engine is on recall and I've already almost gotten into an accident because of it!!!!

- Apo Ae, AE, USA

problem #347

Jan 062016

Sonata

  • 77,000 miles
Hyundai recall 132 for metal chips on crankshaft - dealer says car is fine even though it's using a quart of oil every 600-800 miles now, and it keeps getting worse. The car used zero oil until around 77K miles, then the recall came out and it seems the typical response from Hyundai is to deny any responsibility for this problem

- Plantsville, CT, USA

problem #346

Jan 112017

Sonata

  • 89,000 miles
There is a recall on the engine and the manufacturer refuses to have it fixed because I am located overseas. I am active duty army and currently on mission so my car is with me. The car went dead on the highway and I almost lost my life and they still made no effort to fix the problem.

- Apo, AE, USA

problem #345

Jan 192013

Sonata

  • 70,000 miles
The contact owns a 2011 Hyundai Sonata. While driving various speeds, the vehicle began to consume large amounts of oil. The vehicle was taken to a dealer, but the cause of the failure was not determined. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was repaired per NHTSA campaign number: 15V568000 (engine). The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

- Plymouth, MA, USA

problem #344

Jan 052017

Sonata

  • 46,000 miles
On Thursday 1/5/17, upon starting my vehicle, my engine light was illuminated. Today, I had a diagnostic test done and was told the turbo component was not working. My vehicle has approximately 46,000 miles. I read online and this has happened to others with the same mileage. Is there another recall?

- Bronx, NY, USA

problem #343

Jan 062017

Sonata

  • 60,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 25 mph and making a left turn, the rpms increased independently and the vehicle lunged forward without warning. In addition, once the vehicle was placed in park, the rpms continued to increase and then decreased. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- Doylestown, PA, USA

problem #342

Dec 292016

Sonata 4-cyl

  • 103,000 miles
Dec 29,2016 vehicle engine completely broke down while driving 55 mph on rural highway. All lights came on at once and I was able to steer it to an intersection and pull over. Towed to local garage. Initially diagnosed as burnt out starter, however, once replaced the engine would not turn over. It was seized. The vehicle was towed to myrtle beach Hyundai on Jan 3rd where it will be tested. I believe this is related to the Hyundai recall regarding defective engines with metal shavings although I had just had the recall tests done at the dealership on Dec 16th. I have had a series of issues with the turbo ever since I bought this new car with service records at dealerships in burlington, nc as well as in shrewsbury, NJ and N. myrtle beach. All receipts are in the vehicle right now at the dealership but I can upload at a future time.

- North Myrtle Beach, SC, USA

problem #341

May 082016

Sonata

  • 78,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the check engine warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V568000 (engine), but the remedy failed to repair the vehicle. The contact mentioned that the check engine warning indicator remained illuminated, the brackets were missing from the engine assembly, and the engine sensors did not work. After the recall repair, the manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 78,000.

- Easton, PA, USA

problem #340

Aug 172016

Sonata

  • 38,000 miles
I unfortunatley have the sonora with the engine recall which to me is asking why Hyundai just isn't replacing engines regardless of failure? there is no resale in a car with this open recall.my other issue I need to have addressed is my steering was upgraded and approximatley a month or so after I heard a clunking noise in the driveway when I turn the steering wheel from side to side, I called my dealer ( Hyundai 112 in medford, N.Y ) and it was almost scripted, I was told it's a bushing or something he said and it's not part of the recall. I have to pay for this. If you check online you will see it's a major failure, why it would be such a flimsy plastic gear in steering " I hope you can remedy this as a recall. My car had no noise until the steering was quote upgraded by Hyundai, again plastic piece in a steering motor"

- Stony Brook, NY, USA

problem #339

Oct 082016

Sonata 4-cyl

  • miles
On 8/17/15, my vehicle with 59,792 miles, stalled several times while driving on a highway. I was able to restart the vehicle, but could not drive above 20 mph. This lasted for about 15 miles then my vehicle drove normally. I took my vehicle to my local Hyundai dealership and they couldn't determine what caused this issue. On 9/28/15, my vehicle with 60,256 miles, stalled again while driving almost causing an accident. I couldn't get my vehicle started again and the engine was smoking. I had the car towed to the same local Hyundai dealer. The dealer replaced the engine (re manufactured assy-sub R) under warranty as per NHTSA campaign #V-568, because it was seized. See attached invoice. On 9/12/16, my vehicle with 68,993 miles, failed to start after a 10 mile drive. The starter engaged, but couldn't turn the engine. After several attempts, the engine began smoking and the starter would no longer engage the engine. My vehicle was towed to the same local dealership. I was informed that the starter was bad and it needed replacement. See attached invoice. They also performed recall #132, inspect engine. My complaints about the engine locking up causing the starter to go bad were dismissed by the dealer. On 10/8/16, I performed an oil change on my vehicle with 69,252 miles. This is the second oil change since the re manufactured engine was installed. I have always done my own oil change using mobil 1 oil and usually a closed type drain pan. This time I used an open style drain pan. After performing the oil change, I drained the used oil and discovered numerous pieces of metal in the bottom of the pan. See photo. I took the used oil, drain pan, filter to the same local dealer. The service writer took a report and called me several days later. She said that Hyundai would not replace my engine at this time. Recently, my valves/lifters have started to tick loudly at times.

- Miller Place, NY, USA

problem #338

Dec 022016

Sonata

  • 70,000 miles
My engine is going to freeze it has no power and the transmission is slipping. It only has 74,000 miles on it. I spent all of my money on that car and it has a salvage title, so I cant sell it ortrade it in. I took it to the dealer for the recall and they said it didnt fall under that recall so I took it to a different dealer they said the same thing!, I want my car fixed!!!!! im a single mother and im homeless at the moment so I really need my car!!!!

- Waterford, CA, USA

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