10.0

really awful
Crashes / Fires:
18 / 83
Injuries / Deaths:
15 / 0
Average Mileage:
72,497 miles

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« Read the previous 20 complaints

problem #263

Feb 202016

Sonata

  • 100,000 miles
Car will not start when I hit the start button. Sometimes it will and sometimes it takes 4 or 5 times to start. Car makes an electrical rattle like noise but doesn't turn over. Also, when I try to shut the car off, my display will tell me to shift to park and the radio will stay on. I've had the car in for the shift lever cable recall but I believe there is more to this. The car is doing the same thing before and after the recall fix. I commute 200 miles to work so the miles I post will be high.

- Lansing, MI, USA

problem #262

Feb 012016

Sonata

  • miles
My steering wheel has become increasingly loose and shaky over the past months when driving or stationary. There is a very distinct (and getting worse over time) "clicking" or "knocking" sound when I back up and turn my wheel either way. I was told by my mechanic that something is wrong with my steering gear box/shaft sector and possibly some of my axles. He told me this was dangerous, and that the recall campaign number 097 should cover me. However, I was told by Hyundai that my specific car does not fall under this recall, even though I my car has the exact symptoms of the recall. I was also told that because of recent recalls, my warranty would be extended. However, Hyundai has now told me that my warranty extension only covers the sole engine, and not the axles though they are part of and covered by the initial engine warranty. Hyundai has told me there are "kits" to fix these problems, but I have to pay over $1000 for the kits to fix, even though these were faulty parts by Hyundai. The Hyundai service manager I spoke with told me flat out that my car had faulty parts, but that the kits could fix them. I asked him whose fault it was that they were faulty, and he said that all car companies deal with this and it wasn't because of my driving. But even still so, I have to be the one to pay for Hyundai's faulty parts and non-existent recall help. I'm beyond frustrated after reading so many reviews and forums online of people with the exact same car symptoms as mine who are unfortunately also not covered by the recall. If I cannot get a better response and answer from this, I will be contacting the main lawyer who others have also contacted about this and filing an official lawsuit. I expected way better from Hyundai and am disgusted and disappointed at the lack of service, truthfulness, and integrity from this company at this point.

- Atlanta, GA, USA

problem #261

Jan 012012

Sonata

  • 5,700 miles
Weeks after I got the new car from the dealer the car commenced to make the weird noise related to NHTSA campaign number: 15V568000. But also was some heavy burned oil smell coming from the engine. After the authorize dealer make me pay over $700 to fix some broken parts (cover of oil). After few online researches I understand the debris cause the broken parts of my oil engine. And I need to confirm what other risk and consequences are involved.

- Caguas, PR, USA

problem #260

Oct 302015

Sonata

  • 52,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 5 mph, the check engine light along with several other warning lights illuminated and the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the crankshaft needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V568000 (engine). The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

- North Miami Beach, FL, USA

problem #259

Dec 172015

Sonata

  • 59,000 miles
First, this is my 2nd complaint I've filed. My car has been repaired many times for recalls (one is being done currently for the second time) and other warranty repairs. This is the list so far: Idler pully, tensioner arm and belt, steering column (which broke while driving after I had to get 4 new tires and 4-wheel alignment (24000 miles) that they said I had to get), premature starter failure, short block, leather around gear shifter wore hole in it, and my car has now been in the service dept. Since Dec. 17th because the engine failed again. They ordered a long block for it but Hyundai motors America cannot keep up with getting the engines manufactured and sent to all the dealerships fast enough for the recall.I am now the 12th car down on the list. I still have another outstanding recall for the brake stop pad, and I noticed recently the rearview mirror is faded in spots (dark worn areas). I contacted Hyundai motor America public relations hotline. It took them 2 weeks to get back to me. The man that called me asked for information from me, he called the dealership, and then sent me a letter stating they would only reimburse me a portion of my repairs I had to pay for. In the letter, also was a release of liability for me to sign. That's not going to happen!!!! the release would have made them not liable to past or any future situations, including death. How stupid do they really think we are? they've had well beyond an acceptable amount of time to take care of these recalls. It's time to buy the vehicles back and rebuild their image. If not, there will be more recalls or events that could lead to death. Holding them accountable is the only acceptable way to handle this.people are still out there driving unsafe vehicles!!

- Hamilton, OH, USA

problem #258

Dec 112015

Sonata

  • 38,000 miles
The contact owns a 2011 Hyundai Sonata. While driving at various speeds, the vehicle stalled without warning and sideswiped a retainer wall. There were no injuries and a police report was not filed. The contact stated that the vehicle was able to restart. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign numbers: 15V568000 (engine and engine cooling) and 15V759000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 38,000.

- North Hollywood, CA, USA

problem #257

Oct 022015

Sonata

  • miles
Cant get light to work, have replace bulbs a few times, and have take it to an advance auto place where they have told me it's a problem with the electric work and engine not the bulb. The bulbs were fine and not burnt out. Have been having issues since last October 1st was only one head light now as of this weekend its both.

- Springfield, MA, USA

problem #256

Jan 032016

Sonata

  • 80,000 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 2 mph, the contact was unable to stop the vehicle after it stalled and crashed into a ditch. The air bags did not deploy. The contact sustained a head injury that needed medical attention. The vehicle was towed to the contact's residence. A police report was not filed. The vehicle was not diagnosed nor repaired. The VIN was included in NHTSA campaign number: 15V568000 (engine). The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Dothan, AL, USA

problem #255

Oct 122015

Sonata

  • 45,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 60 mph, various warning lights illuminated and the vehicle stalled. The failure recurred intermittently. The contact received a recall notification of NHTSA campaign number: 15V568000 (engine); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The VIN was invalid. The approximate failure mileage was 45,000. Parts distribution disconnect.

- Franklin Square, NY, USA

problem #254

Nov 062015

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, there would be an abnormal noise coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the motor had metal fragments and would need to be repaired. The vehicle was repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Jackson, NJ, USA

problem #253

Sep 082015

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Albany, NY, USA

problem #252

Jan 182016

Sonata 4-cyl

  • 153,815 miles
The contact owns a 2011 Hyundai Sonata. While the vehicle was being serviced according to NHTSA campaign number: 15V568000 (engine), the technician informed the contact that the recall was not able to be serviced. The malfunction indicator lamp and the mileage control circuit needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,815. Updated 03/16/16

- Memphis, TN, USA

problem #251

Jul 182013

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notifications of NHTSA campaign numbers: 14V434000 (power train), 15V568000 (engine), and 15V759000 (service brakes, hydraulic). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Concord, CA, USA

problem #250

Sep 102015

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign numbers: 15V759000 (service brakes, hydraulic) and 15V586000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bayonne, NJ, USA

problem #249

Dec 122015

Sonata

  • 139,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 50 mph or higher, there was an abnormal sound under the hood of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake lining needed to replaced. The vehicle was repaired; however, the failure continued. The vehicle was taken back to the dealer where the technician stated that the vehicle was also serviced under NHTSA campaign number: 15V568000 (engine). The manufacturer was not notified of the failure. The failure mileage was 139,000.

- Tupelo, MS, USA

problem #248

Oct 172015

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Brooke, CT, USA

problem #247

Nov 052015

Sonata

  • miles
I have complied with Hyundai in regards to the two recalls on the vehicle. Although, my vehicle has sat at the dealership since November 5th 2015. The dealership has yet to receive a new engine from the manufacturer. Furthermore, I still pay payments on the vehicle and have done so before the recall was released as well as even after it was sent to the dealer, as requested by Hyundai. I spoke to Hyundai today as to an update to when this will be completed and they did not have an answer. I sent them a letter requesting that they buy back the vehicle do to the safety concerns as well as the delay in fixing this matter. They declined and this is why I am filing a complaint. They have not or have they ever taken accountability for these issues from my standpoint and the car has lost substantial value due to these ongoing recalls. I am paying on a vehicle that is no longer worth the payments. I have requested a buy back due to the quality of the product Hyundai made. They falsified their commercials and hyped up the quality of their product and no longer are they standing behind it.

- Swartz Creek, MI, USA

problem #246

Jul 012015

Sonata

  • 70,000 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 30 mph, a loud knocking noise emitted from the engine. The vehicle was taken to the dealer for diagnostic testing. The VIN was included in the recall associated with NHTSA campaign number: 15V568000 (engine); however, the dealer declined to replace the engine assembly. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Jacksonville, FL, USA

problem #245

Jan 132016

Sonata

  • 83,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at approximately 20 mph on an incline, the vehicle failed to accelerate. In addition, there were fumes and an abnormal noise coming from the engine. The vehicle was towed to an independent mechanic where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000. The VIN was not available.

- Toledo, OH, USA

problem #244

Oct 032015

Sonata 4-cyl

  • 94,000 miles
October 3rd 2015, I was driving on highway 78 West. I was in the vehicle with my 3 year old daughter. I was driving in a 2 way lane that was under construction. All off a sudden without any warning my vehicle started to decelerate on the highway. I immediately had no control and my speed was decreasing fast. I was in the left lane and in matter of 4-7 minutes my car engine was shutting down on the highway. I was almost hit by multiple trucks who continued to fly by my vehicle on the highway as I tried to find some where in enough time to bear off. Putting me and my 3 year old daughter in immediate danger. Needless to say I was terrified. I was finally able to pull off into the right lane and pull my vehicle into the shoulder of the highway. Since I was in an area that was under construction on this highway the shoulder space was very limited. I could feel the trucks pass my car and I was scared for my life and my daughter?S life. I had an immediate panic attack and thought my daughter and myself was going to die. This has caused a great deal of hardship on myself and my daughter. We have been without our vehicle since this incident. Hyundai in lebanon, pa has had my vehicle since 10/3/15 and continue to give me the run around. They say they ordered a new engine, but it has not shipped to the dealer yet. This incident has created a tremendous hardship for me and my family. I continue to be at a disadvantage as I am driving a rented vehicle. Meanwhile I continue to pay for a car I have not driven for over 3 months. Your immediate assistance would be appreciated. This issue I am having with my vehicle is due to a recall campaign 132. This recall was due to the engine malfunction that Hyundai is aware of. My vehicle stalled while in motion on the highway, putting my life and my 3 year old daughter's life at risk.

- Jonestown, PA, USA

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