10.0
really awful- Crashes / Fires:
- 18 / 84
- Injuries / Deaths:
- 15 / 0
- Average Mileage:
- 71,895 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have a 2011 Hyundai Sonata. My engine is really loud when starting and when idling. When I start my car from the remote start sometimes it will randomly cut off after 2 mins and will cut back on and cut off again. The recall for the engine was made aware in September 2015 it's now January 2016, I know my engine needs replaced and there's something wrong. Every time I get a regular routine oil change I'm told that the oil is very chunky and it doesn't seem to be distributing throughout the engine like it's supposed to. It's taking the manufacturer way too long to fix this issue. This recall with the engine is very serious and I don't want to be injured or die from this recall and waiting for the manufacturer to get things together to fix the problem. I also have a child and I'm currently pregnant and I'm very concerned about this problem. I feel that we've waited long enough for the manufacturer to fix this issue.
- Dayton, OH, USA
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign numbers: 15V568000 (engine) and 15V759000 (service brakes, hydraulic), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Raleigh, NC, USA
The contact owned a 2011 Hyundai Sonata. The contact stated that the vehicle caught fire. The contact was alerted to the fire by a neighbor. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect....updated 02/19/16
- Willow Spring, NC, USA
The contact owns a 2011 Hyundai Sonata. The contact stated that the recall notice for NHTSA campaign number: 15V568000 (engine and engine cooling) was received in September of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure.
- Palm Desert, CA, USA
The contact owns a 2011 Hyundai Sonata. While driving at an unknown speed, the engine stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Port St Lucie, FL, USA
2011 Hyundai Sonata. Consumer writes in regards to vehicle engine repairs and acceleration issues. The consumer stated the engine light illuminated. A new engine was recommended. However, the engine light remained on. Also, the consumer stated there were problems with the oil and noises coming from the engine, she also had difficulty gaining speed. The dealer replaced the cylinder head and recommended a gasket. The consumer attached an engine recall notice.
- Rochester, MA, USA
Tinging sound comes and goes while driving, erratic shifting multiple gears, oil light comes on with moderate acceleration, there is a recall on this but I do not have the number. Recall on engine. II have been to the dealer who claims they are not able to replicate but will not allow me to drive with them.
- Spring Hill, FL, USA
Tinging metal sound while driving. Immediately after start it dies, oil light comes on moderate acceleration, shifts erratic and hard in multiple gears
- Spring Hill, FL, USA
Takata recall this has been the worse experience of my life. In may I was driving West on hwy 40 towards raleigh nc when my car just stopped and made a funny noise, when I pulled over and tried to restart the engine smoke came from under the hood. I had it towed to southern Hyundai in raleigh on wake forest rd. It initially took three months to get a response from the manufacturer to pay 50% of the cost. Then 2 months later or around October when the car was ready I didn't have the other $4500 to give them being a single parent of five. When the notice came out I asked them to see the manufacturer for the remaining balance. It is now December and I still don't have my car. I have been through so much and barely hanging on to a car making payments and haven't driven it in 7 months. The dealer still has possession of the vehicle, why can't the manufacture pay for the cost. I feel like I have been a victim of some cruel crime. What to
- Wilmington, NC, USA
"takata recall" I was driving on the interstate the other day and my car was shaking, so scary. I'm not a mechanic, but I know when something is wrong. The lights on my car gets so hot that they keep going out and the car is a drifter. I just happen to enter my VIN# in the system and I was shock. I have been driving this car not knowing my car has 4 recalls on it. I would like to get another car because at this point I do not feel safe driving my family even if they serviced it. Just hearing all the problems that wrong with this car, I do not feel safe. Who do I need to talk to about this matter?
- High Springs, FL, USA
My husband was driving home from work and the engine started making a horrible knocking noise. This was on a Friday. We had the car towed to our mechanic the following Monday and he told us the whole bottom end of the engine had failed. Hyundai wouldn't honor our warranty because we didn't have all of our maintanence records for the car. We ended up paying for the engine to be replaced out of our pocket. When hyundia sent our mechanic the new engine it was the wrong one. My mechanic spend the next 3 weeks arguing with them over his fact. Finally after 6 weeks, hyundia agreed to source a second new engine and install it themselves. Even with this decision, they still wouldn't cover it under our warranty. They took an additional 4 weeks to install the engine. We paid for a rental car out of pocket while this was being taken care of. So ultimately, this cost us close to $6000 out of pocket when it should have been covered under our warranty. I will never purchase another Hyundai, nor will I recommend their products to my familiy and friends or anyone else I come in contact with. This has been an horrible experience.
- Valley Springs, CA, USA
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign number:15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not expierenced a failure. The VIN was unavailable. VIN tool confirms parts available.
- Bayside, NY, USA
The contact owns a 2011 Hyundai Sonata. When the vehicle was started, it made a loud ticking sound and rattled. The noise lasted approximately fifteen minutes. The vehicle was taken to a dealer where it was diagnosed that the rod accessory oil level gauge needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 44,600.
- Indianapolis, IN, USA
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at approximately 65 mph, the vehicle decelerated independently and the rpms increased. In addition, the vehicle hesitated without warning and the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 15V568000 (engine) however, the part to do repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 59,000. VIN tool confirms parts not available. Updated 04/20/16 updated 05/11/18
- Cincinnati, OH, USA
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at 40 mph, there was a knocking noise coming from the engine. The contact received notification of NHTSA campaign number: 15V568000 (engine) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. Parts distribution disconnect.
- New Britain, CT, USA
I have a 2011 Sonata, complains of excessive oil burn and loud noise.car burns around 1 quats per 1000 miles.dealer done a oil consumption test and found out its burning too much oil.they wants me to replace the engine.I have done all the oil changes at 3000 miles and its well maintained.dealer said everything is fine with my car as per the 2015 engine recall is concerned.they want me to pay for an engine replacement, when its well known that 2011 Sonata engines have manufacturing defect.I found lot of people having same issue end up in engine stall.its a matter of safety.nobody expect a new model car to burn oil like this and dealer will never say that I was low on oil, when I take the car for an oil change.I found out the problem after randomly checking my oil level.it was well below low.all other cars we have need no top up between oil change.I request NHTSA to take this matter seriously.
- Snellville, GA, USA
I am having trouble starting and completely shutting my car down. When I hit the button to start it I get a rattle noise and the the engine doesn't turn over. When I try to shut it off the display in the car will tell me to shift to park when already in park and the radio will not shut off. I have to re-start the car and move the shift lever from park to drive and back to get it to shut down. This goes on several times some days. Also when I'm driving in automatic, the car will suddenly go into manual first gear and I will have to shift over to manual and back to auto to put it in drive. I had a recall for shift lever problems before but I think there is more to the problem then what they are fixing. This car seems to have many electrical problems. My HVAC also has quit working while driving and had to shut the car down before it would work again.
- Lansing, MI, USA
The contact owns a 2011 Honda Sonata. The contact stated that while driving at approximately 35 mph, there was an abnormal knocking noise coming from the front of the vehicle. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine) however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
- Baltimore City, MD, USA
Case number [xxx] : hi my name is [xxx] I purchased a car on September of 2010 not even a year later started to hear knocking in the engine in 2012. Took the car to mid island- Hyundai in centereach NY 11720 was told that it was due to "lack of maintenance" that the "short block, gaskets tensioners" needed to be replaced. Dealer didn't not give loaner car had to wait 3 months for repairs to be done in the amount of $3889.43. Then in Oct of the same year while on a trip same knocking noise was heard then engine stopped running. Had the car towed to a dealer in Canada, dealer told us that it was engine failure. We told them that according to mid island Hyundai we got a "new engine". repair were made on the car no charge, had to return to new your in a retail car that was paid out of pocket. Last month we receive a letter stating that car is being recalled do to the "short block" and other issues with the engine. Letter states that if knocking noise was hear coming form the engine to immediately take it to be serviced. I'm sending this compliant letter so I could be reimburse the full amount of the previous repair done in 2012 of $3889.43. Do to the fact that it wasn't my "lack of maintenance" but do to poor manufacturing of Hyundai. Spoke to a rep regarding this issue, she gave me this case number [xxx]. please contact me at [xxx] or email me at [xxx]I'm also uploading all paper work regarding repairs and recall letter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Selden, NY, USA
- East Point, GA, USA