10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
52,826 miles

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« Read the previous 20 complaints

problem #20

Mar 302011

Sonata

  • 2,000 miles
The vehicle pulls strongly to the left. A very well documented case of a defective vehicle. Was told by the dealer there is nothing they can do. The car is a lease and I cannot get rid of it and continue to pay for a car which, if I don't hold the wheel with the force of god, will spear off to the left and possibly into a tree.

- West Bloomfield, MI, USA

problem #19

Mar 042013

Sonata

  • 22,000 miles
I just bought a certified pre-owned 2011 Hyundai Sonata limited. Pretty much since the first time I took it on the interstate, the car wants to drift, mainly to the left but sometimes to the right. There are several complaints about this on the web. I took it back to the dealer and they looked at it. They said the tire pressure was the problem. It is less pronounced pulling to the left but now its all over the place. This vehicle will not track straight and that is a dangerous thing imo. I do a lot of interstate driving.

- Saint Petersburg, FL, USA

problem #18

Nov 152012

Sonata 4-cyl

  • 20,153 miles
I had this car from Feb 2011 to present, and the car is constantly drifting left. I almost hit another car when it happened. After this incident I switched out my tires (due to outer wear) and had 2 alignments performed by licensed technicians. The car still drifts left. The technician recommended that the car should be looked at by a body repair shop.

- Englewood, CO, USA

problem #17

Jun 172011

Sonata 4-cyl

  • 3,000 miles
Vehicle pulls to right side all the time brought to dealer did recall for pulling front struts wheel alignment replaced L/front strut again and wheel alignment car still pulls to right.

- Port Monmouth, NJ, USA

problem #16

Jun 142011

Sonata 4-cyl

  • miles
From the initial test drive I noticed a pull in the steering. It was mentioned and I was told that it was a simple alignment issue. After purchased I asked about the steering. Unfortunately, (I was told) the dealership did not have the road force balance machine for them to properly test the alignment. I waited till November before this was available. The 2011 Sonata wandered the road and pulled constantly to one side or the other (with no rhyme or reason). At one point it would pull so hard the vehicle would "V-line" off road once letting go of steering wheel. After several repair attempts (replaced struts, camber bolt kits, front tires and several alignments) the pull was still there. There was nothing more Hyundai can do and I was told "that's just how the car is". I have gone through two arbitration hearings with the BBB and Hyundai still continues to say "there's nothing more we can do, the car is performing as it is intended to". negative Hyundai!!! the car still pulls and wanders as it pleases and I have had sway bar links break during normal driving conditions. Hyundai is saying I have hit an "animal" and the impact has bent both of the sway bar links and broke one on the right front. All though there is no body damage from this animal and no scrapes on the undercarriage. I never hit anything in the car and feel this breakage is due to added pressure on suspension/steering parts from adjustment made by Hyundai to "try" and get car to drive straight. My warranty has been denied and Hyundai refuses to make the repairs. So don't let the 10 year/100,000 mile warranty let you make the decision when buying, when they can deny your warranty anytime they want with any made up excuse. I have been fighting for well over 8 months for a refund on this car and I'm still fighting!!

- Port Republic, VA, USA

problem #15

May 312011

Sonata

  • 18,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the tires emitted a loud roaring noise while driving on the highway. The vehicle would also emit a clicking noise when the steering wheel was turned. The dealer replaced two tires, cv joints, and cv axle. The failure recurred. The manufacturer was not notified. The failure mileage was 18,000 and the current mileage was 35,000. The VIN was unavailable.

- Statesville, NC, USA

problem #14

Jan 252012

Sonata 4-cyl

  • 4,262 miles
Service campaign 927 confirmed left pull completed straight trak installed struts. Alignment. Update eps. Still pulls left on crowned roads. Steering light and wanders at highway speeds. Called dealer and was told "it is in spec and to contact Hyundai Consumer Affairs". they will not fix. It is now worse than before they tried to fix. I have contacted Hyundai Consumer Affairs two times with no response.

- Whitehall, OH, USA

problem #13

Jul 082011

Sonata 4-cyl

  • 35 miles
On 7/7/11, I purchased a 2011 Sonata gls. The next day I notice the car pulled to the right at various speeds. I set up an appointment for 7/18/11. I picked up my vehicle and immediately noticed that the vehicle was still pulling to the right. I had to continue to correct the vehicle so I would not go into the next lane or off the road. I brought the car in on 7/25/11 and went on a test drive with the technician. Technician stated he could see the vehicle pulling right. The vehicle was released to me and immediately I noticed the vehicle was now pulling to the left especially at higher speeds. The service department rotated the tires and performed a four wheel alignment. Now I noticed that the vehicle had returned to pulling to the right at all speeds. Brought the vehicle in 8/2/11 and the service manager test drove the vehicle with me and verified a pull to the right. I returned on 8/4/11 to pick up my vehicle. Service manager stated that the tires were road forced balanced and an alignment was performed. Again, immediately as I left the dealership I noticed that the vehicle was still pulling to the right. I returned to the dealership and stated that it had not been corrected. The service manager test drove the vehicle with me again and reconfirmed that the vehicle was pulling to the right. After the car was looked at again it was test driven by district parts and service manager who released the vehicle. I was frustrated as the vehicle was still pulling to the right and I had to continue to correct the steering. However, I was moving out of state in 3 days and would need to deal with issue after the move. Car broke down in pa during move and was there for 2 weeks for a ground wire. Received a urgent recall notice in the mail and brought car back to original dealer. Car was released to me and is still pulling severely to the right after being in the shop 6 times.

- Hamden, CT, USA

problem #12

Aug 012011

Sonata 4-cyl

  • 1 miles
My 2011 Hyundai Sonata SE 2.0T has been tracking and pulling to the left and has a side to side motion that has caused my daughter to become nauseous since I bought the car new on August 1, 2011. I went to two different dealerships on three separate occasions. Both dealerships acknowledge that it pulls to the left and the side to side motion. Both have not been able to fix the problem even after three attempts. Hyundai has done a voluntary tsb campaign (#927) to fix the problem but so far the all the dealerships have done is balance the tires and align them and that has not fixed the problem. At highway speeds the car feels unsafe but Hyundai doesn't seem to care. I tried calling their Hyundai usa toll free number but have not had any help from Hyundai usa. I think that there needs to be a full recall to have Hyundai correctly address and fix the problem. I've spent almost two months and three trips to dealerships to have them mickey mouse around and tell me that the problem was a "simple balance problem" or a "simple alignment problem" when clearly the car still pulls to the left and moves side to side. It seems to be that Hyundai did not do proper engineering because the problem is only with the 18" wheel and tire package.

- Walnut, CA, USA

problem #11

May 102011

Sonata 4-cyl

  • 1,506 miles
Purchased car on May 10, 2011 at local dealership. Didn't have new car window sticker in car or at dealership. I was told I wasn't looking hard enough for it. Dealership got me one in July. I have pictures of test drive with no window sticker. Found hail damage on car after the paperwork while still at dealership--finally fixed in July. Found out while doing paperwork the car had 1500 miles on it--didn't know that until then--should have stopped then---in my book not new!!!! car pulled to left real hard on way home from dealership--realigned front end--still pulling left. Dealership service dept. Admits to recall and doesn't have equipment/tools to repair. The car had deep scratches on front passenger side bumper at delivery--finally fixed somewhat--you can still feel and see the scratches if looking for them. Drivers seat fraying apart at material at 2900 miles. Trim damaged by hail repair person--still waiting on that repair. Just left dealer complaining to manager about everything and found paint flaking off of rear drivers wheel. Strong smell of burnt charcoal coming from trunk area---manager in service dept. Said that's a normal smell. I have purchased 5 new from same dealership and none of the others have had that smell. I purchased a 2011 tucsan the same day--no problems. Owner of dealership said that they are allowed to sell new cars without "new car window stickers", I looked it up--it's illegal. Also told there was communication problems about the sale of my car---not telling me everything--like the scratches, hail damage, replacement of parts. The manager today said he did not know anything about the Sonata's pulling to the left---I told him to google it. I have never had so many problems on a new car or even a used one. Current mileage is 3100 miles. Just did a carfax and found no repairs from dealer? I guess they are beyond the law of reporting it.

- Fayetteville, AR, USA

problem #10

Aug 042011

Sonata

  • 1 miles
2011 Hyundai Sonata pulls left. Car has been back to dealer a few times. They have replaced both struts, did alignments, straighttrac, as well as put 4 brand new tires on the car. I still have an issue with the car pull left. This happens all day every day since I purchased the car in January 2011 I dont feel safe driving this car.

- Franklin Lakes, NJ, USA

problem #9

Jul 062011

Sonata 4-cyl

  • 200 miles
2012 Hyundai Sonata gls, 200 miles on odometer. Vehicle pulls to the right. Must maintain constant pressure on steering wheel to maintain stright travel. Vehicle moves completly into next lane within 4 seconds of releasing wheel. The car has been back at the dealership for three days and no apparent fix so far.

- Henderson , NV, USA

problem #8

Jun 152011

Sonata

  • 1,500 miles
The contact owns a 2011 Hyundai Sonata. The contact was driving 25 mph when the vehicle began pulling to the left abnormally. The vehicle was taken back to the dealer who attempted to repair the failure but to no avail. The dealer advised that the struts were the cause of the failure however, a compatible strut was not available. The manufacturer was contacted and a claim was filed. The failure mileage was 1,500.

- Oldsmar, FL, USA

problem #7

Nov 222010

Sonata

  • 10 miles
I have a turbo limited Sonata. It has a severe left pull. If I am driving on a flat surface and let go of the steering wheel, I would be off the road to the left in about 5-6 seconds. If I am accelerating, I would be off the road within 1-2 seconds. It is a real problem. My dealership does not have the specs to fix the issue. I called the next closest dealer and they also do not have a fix. I am constantly assured that Hyundai is working on the issue, but lets face it, it has been over six months. I have lost faith that they are working on a fix. The newly sold 2011 Sonata limited turbos are being sold with the 17" wheels, not the 18" wheels I have. Therefore, it looks as though they are trying to change it to fix the problem. But what about those of us with the 18" wheels" do we have to wait until someone dies before this gets fixed" that is not acceptable to me. There are already over 165 complaints and I hope more are added daily. I am a repeat Hyundai Sonata buyer and very discouraged with the quality of safety in this car. Please investigate the problem and force a recall!

- Independence, MO, USA

problem #6

May 302011

Sonata

  • 1,000 miles
Vehicle pulls sharply to the left while driving down the road about 25 mph. The steering wheel jerked from my wife's hands.

- Birmingham, AL, USA

problem #5

Nov 172010

Sonata

  • 5 miles
The contact owns a 2011 Hyundai Sonata. The contact stated they heard a clicking sound in the front right passenger side of the vehicle. The contact said it became louder when they drove over a bump or made a right turn. The contact took the vehicle to the dealer and after inspecting it, the dealer stated they could not find a problem with the vehicle. The failure mileage was 5 and the current mileage was 6,000.

- Morgantown, WV, USA

problem #4

Apr 012011

Sonata

  • miles
Car pulls to the left since brand new. Very noticeable when driving at a high speed for a length of time. Constant right pressure must be maintained on steering wheel to prevent car from moving to the left. At a slow speed on back roads the pull is not that noticeable. For some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. Have had car checked at dealer, alignment was checked, and told everything is fine. Researching the Hyundai forums, it appears my Sonata is not the only car experiencing this problem, and as of this date, Hyundai/Kia have no fix, or even acknowledge their is a problem.

- Boonsboro, MD, USA

problem #3

Mar 282011

Sonata 4-cyl

  • Automatic transmission
  • 3,350 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the steering wheel would abnormally pull to the left when driving at highway speeds. The vehicle was taken to the dealer who performed an alignment but did not repair the problem. They stated that the next step would be to replace the vehicle strut. The manufacturer was contacted who stated that they were aware of the problem and were currently working with the dealers to have the problem fixed. The vehicle was not further repaired. The failure mileage was 3,350 and current mileage was 3,400. The consumer stated the strut was replaced. However, the problem continued. Updated 05/31/11

- Trumbull, CT, USA

problem #2

Mar 172011

Sonata

  • 0 miles
2011 Hyundai - dragging to both sides, mainly to the right, steering is rocking from side to side, car feels like its going be blown of the road, steering is twisted even when wheel is perfectly straight, extremely difficult to keep in to the left.

- Port St Lucie, FL, USA

problem #1

Feb 112011

Sonata

  • 50 miles
I leased 2011 Hyundai Sonata Feb 11 and since the first day the car pulls to the left. They did alignment and changed the strut assembly but after 3 times at the service the car still pulls to the left. Last week the dealer told me they are going to call in couple days. Today I called them they said they still didn't get the call from Hyundai. In mean time I'm still driving dangerous car. Please don't wait for someone to be killed before they start the recall. Thank you.

- New York, NY, USA