10.0
really awful- Crashes / Fires:
- 10 / 61
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 58,608 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Consumer stated every time I fill up my gas tank on my Sonata the dash board indicates that I have zero gas available this caused my check engine to come on its is a concern because I believe it can cause and accident on the road or the car can catch on fire this situation happens all the time when the car is in motion and when I start it as well.
- Kissimmee, FL, USA
I had a 2012 Hyundai Sonata I financed from prestige auto in dartmouth MA. The vehicle had 66,002 mileage. I made sure everything was up to date and fixed prior to purchasing vehicle. Long story short with all the recalls these Sonatas have engine being one of them. I stalled on the highway due to this almost causing an accident with the fear of being seriously injured and causing injury to another person due to this. I contacted Hyundai motor corporation and better buisness bureau and was forwarded to contact this. I traded in the vehicle only getting 1,500 for it when I still owed 6,698 and had to pay that out of my pocket. All of this could have been avoided if Hyundai was cooperative but instead they did nothing!! I wasn't keeping a vehicle that was unsafe and to worry if I'm going to be alive or deceased every time I'm in it.
- Fall River, MA, USA
The vehicle does not start as it doesn't recognize the key fob. My daughters and wife have been stranded on different occasions as they were not able to start the car. Something is wrong with the electrical as the engine does not recognize the key. I am scared to take the car on long trips as this happens frequently and it can take up to 20 attempts before the engine starts. Please help!!
- Schenectady, NY, USA
I am contacting you regarding the following recalls, part 573 safety recall report 17V-226 and 15V-568 after visiting Hyundai dealership twice, my car still has knocking noise from the engine, and the last month my car engine caught fire
- Rolla, MO, USA
On Sunday March 29,2020, the vehicle was in motion on a city street, my wife was driving the vehicle to her daughter's house. A knocking noise from the engine and illumination of the check engine light happened. The vehicle then stalled and the engine went dead. It did not respond at all to start it. It was towed to my wife's daughter's house by a friend of mine with a strap to pull a vehicle. The distance to her house was about a quarter of a mile. The next day on 03/30/2020 I went to go check on it to see what the problem was. There was no response on the engine. On 03/31/2020 I contacted allstate, my insurance company and the vehicle was towed by a wrecker to an auto electric business. On 04/02/2020 the mechanic said I needed a new motor, the engine was locked. That same day allstate towed it to a mechanic. On 04/03/2020 the mechanic called me and said the engine was locked and not responding. He said I needed a new motor or a used one. I then left it there until I researched any recalls on this make and model. On 04/08/2020 I found a website that is autoservice. Hyundaiusa.com and it did say my wife's vehicle was affected. I request a recall on this make and model on the engine to be inspected by a Hyundai dealer. My complaint as a buyer on this vehicle is that we should have been notified of this problem of metal debris generated on the manufacturing of the engine. These engines were manufactured at Hyundai motor manufacturing Alabama.
- Weslaco, TX, USA
I was on my way home the engine shutdown
- Falls Church, VA, USA
The contact owns an 2012 Hyundai Sonata. The contact stated while driving 55 mph the vehicle shuddered and stalled. The check engine, oil, and the transmission temperature warning lights illuminated. The contact pulled over abd observed white smoke coming from the under the hood. There was also an odor of burning plastic. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
- Bayonne, NJ, USA
I never had a check engine light on my vehicle but while I was driving in the middle of the road the vehicle engine shut off. I recently got my oil changed..
- Upper Marlboro, MD, USA
The contact owns a 2012 Hyundai Sonata hybrid. The contact stated while driving at 15 mph, white smoke emitted from under the hood of the vehicle. The contact stated that a message was displayed on the instrument panel to (pull the vehicle over and turn engine off). The contact pulled the vehicle over and the vehicle was towed to tulsa Hyundai located at (9777 S. memorial dr, tulsa, ok 74133) to be diagnosed where the failure was discovered to be related to the engine. The vehicle was not repaired and currently still at the dealer. The manufacturer was notified of the failure and offered to pay $1,500 of the repair cost for goodwill. The failure mileage was 105,000.
- Broken Arrow, OK, USA
You can add my Sonata to the list of blown engine.its in the shop now having the engine replaced under warranty only 73,000 + miles on it always used mobil one.oil at around 7,000 mile intervals. Was just returning home getting off freeway running around 70mph slowed down for curve in side road to about 45mph. Accelerated and engine quit shuttered and vibrated. I was able to drive about a mile on the battery to get off the road safely when to battery ran out..
- Brooksville, FL, USA
While owning my vehicle for 5 years, I have regularly maintained all aspects of the car from oil changes every 3000 miles to recall notices. I was just due for a 3000 mile oil change when while driving on a highway the car shut down the gas pedal stopped, and I assumed the alternator died. I got it towed and mechanic said the engine is done, there is no oil! this came as a shock since I have it changed timely and there was no sensor or light in the car that should have indicated low oil. I read on carguru website with other reviews this happened with the same vehicle model. Very disappointing with this car with low mileage to have to replace an engine so soon.
- Middle River, MD, USA
When I got this car, I noticed that the coolant container doesnt stay full. In fact, I have to go to walmart to by collant and fill the container every week. I noticed there is a leak as well and its spraying all over the motor and battery. Aldo after driving for hours, I'm able to open the cap to the collant container with no issues. It's not hot or anything. Not sure what's going on with this car and dint want go spend hundreds of dollars just for someone to look at it.
- Summerville, PA, USA
After a new engine was put into the Sonata due to recall, within 24 hours the car caught fire and was destroyed. The car was being driven on the highway when catching fire causing driver to abandon vehicle on high way for fire department.
- San Antonio, TX, USA
Wastegate accuator defective multiple times since engine failure replacement.. but rick case Hyundai wont replace under warranty as it was giving issues when the warranty period was still valid. Possibly damaged at the time of block replacement as I had to return to the dealer 3 times to resolve check engine light and turbo failure.
- Lawrenceville, GA, USA
The contact owns a 2012 Hyundai Sonata. While driving, the engine suddenly failed and the vehicle stalled. The vehicle was towed to lehigh valley Hyundai (675 state ave, emmaus, pa) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the engine was previously replaced in 2016. The manufacturer was notified and provided case number: Cas-16227242, but no assistance was offered. The failure mileage was 70,000.
- Greensburg, PA, USA
The contact owns a 2012 Hyundai Sonata. While driving various speeds, the rpms increased, the vehicle lost power, and the engine made a knocking sound. The failures were experienced numerous times. The contact took the vehicle to an unknown dealer, but it was not diagnosed or repaired. The dealer stated that the noise was normal. The manufacturer was not contacted. The failure mileage was 22,700.
- La Mesa, CA, USA
Was getting ready to move from nc to la. During acceleration all the lights on the dash came on. The vehicle was still in motion, stumbled and then died shortly afterwards. Had a hard time steering and braking, but luckily there was no vehicle around. Vehicle was towed to a mechanic shop where they diagnosed the engine as failing/seized. Recall 132 was performed, but engine was not replaced and only inspected. Recall description : gdi engine inspection/replacement. ; completed : May 23, 2018
- Fayetteville, NC, USA
I was driving down the street and my 2012 Hyundai Sonata 2.0T limited the instrument cluster illuminated and the power steering was no longer working. I immediately pulled over because the car started to slow down while pressing on the accelerator and before I stopped all the lights on the panel were out. I put the car in park and tried to cut it off with the push stop button and it would not cut off. Then I called road side assistance and before I ended the call the engine cut off without pressing the engine stop button. If I was on the highway or in a busy area the could have ended in a fatality. Why are there no recalls for this?
- Houston, TX, USA
Took my car in for an oil change a month ago.soon as I leave oil lube, not even halfway home my car started hesitating and cutting off.by the time I made it home not even 10 mins away my car started knocking.I purchased this car 4 months ago and can't drive it I was in the city limits of huntsville Alabama
- Huntsville, AL, USA
- Hollywood, FL, USA