10.0

really awful
Crashes / Fires:
10 / 61
Injuries / Deaths:
13 / 0
Average Mileage:
58,608 miles

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« Read the previous 20 complaints

problem #186

Aug 212018

Sonata

  • 103,000 miles
The contact owns a 2012 Hyundai Sonata. While driving approximately 40 mph, the vehicle caught on fire and smoke appeared under the hood. While driving, the odor of fuel entered the vehicle. The contact exited the vehicle, opened the hood, and noticed that the engine was engulfed in a thick, dark cloud of smoke and flames. The fire department was contacted and extinguished the fire. There were no injuries. The vehicle was towed to the contact's residence. Keffer Hyundai (9010 East independence blvd, matthews, North Carolina 28105, (704) 343-8238) was made aware of the failure. The manufacturer was aware of the failure and provided the contact with case number: 115-743-89. The failure mileage was approximately 103,000.

- Charlotte, NC, USA

problem #185

Aug 312018

Sonata

  • 126,000 miles
I pulled out into traffic on a city street and my car revved up between 4 and 5, and than all lights on dash lit up and my car died. I coasted into parking lot (safely thankfully) and car started smoking so got out immediately. My car was towed to local repair shop who replaced starter which was what they believed it to be. Turns out it was not starter it is engine that will need to be replaced. I looked into recalls and contacted Hyundai customer service who informed me this engine recall had been completed already. I was directed to dealership to follow up on what options there are as 'extended warranty' only covers up to 120000 miles which my car is over. The repair shop I went to mentioned there was no oil on dipstick when checked which is concerning to me as that seems to be what result of recall that was completed would result in, along with other symptoms like dash lighting up which I read from other reports. I am always up to date on getting regular oil changes at 5000 miles they now recommend instead of 3000 miles (which dealership records will show), and was not at 5000 mile point so that should not have been an issue. I also do not recall being informed of any oil leaks or concerns for this vehicle that I would have needed to keep an eye on. I have yet to follow up with dealership as it is holiday weekend so will see what they are able to do. I want to know who to contact if a recall does not fix the problem and what next steps are to help me as a consumer who always takes care of car. A cars engine should not be bad at under 130000 miles and too many similar symptoms to not have it followed up on and manufacturer take some responsibility. I am going to have to have repair shop fix it and get reimbursed unless Hyundai dealer is willing to have it towed so they be responsible and strive to provide honest customer service and stand behind their car.

- Roseville, MN, USA

problem #184

Aug 262018

Sonata

  • 80,000 miles
I was driving my 2012 hyundia Sonata down the road, and all of a sudden, the whole car shut off. This caused the steering wheel and the brakes to fail. Fortunately, I was able to make it to the side of the road, and I smelled smoke. At first, I thought the engine was overheating, so I opened the hood to see what was going on. I saw a ball of fire, and quickly grabbed my 4 year old and 10 year old out of the car. By the time I got them out of the car, the whole engine bay engulfed in flames. After telling my story, I have had multiple people reach out to me with similar stories.

- Dover, FL, USA

problem #183

Jun 022018

Sonata

  • 95,000 miles
While driving car on rt 50 West bound towards the bay bridge, an engine popping noise occurred, then fumes starting coming from vents. Pull car over while getting out flames were already coming from the engine. Within minutes the whole car was engulfed in flames. No time to retrieve any items inside the car. The md transportation authority police were on the seen and called fire dept. Fire department said it was an electrical based on sparks as they were putting out the fire. Hyundai investigated the car remains and could not determine any cause.car pictures are to large of a file to submit

- Arnold, MD, USA

problem #182

Aug 172018

Sonata

  • 36,000 miles
While driving in motion or after driving briefly after a complete stop. The emergency brake light may come on, or the actual brake lights would start to flicker for no reason. The rpms on the car would drop very low and then rise over 3000. The vehicle would then decelerate and not allow to go higher than 25 mph. The engine also makes a knocking noise. This has caused two near accidents, one being T-boned by another vehicle and another almost being hit in the rear of the vehicle by another vehicle. This has been stated to the local dealership at least twice and they state they cannot find anything wrong that would cause these issues. The vehicle has been taken to taylor Hyundai of augusta each time to be inspected.

- Aiken, SC, USA

problem #181

Feb 012018

Sonata

  • 126,000 miles
The contact owns a 2012 Hyundai Sonata. While driving 35 mph, the vehicle seized. The vehicle was restarted and was driven, but seized again and failed to restart. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified of the failures. The failure mileage was approximately 126,000.

- Flagstaff, AZ, USA

problem #180

Aug 062018

Sonata

  • 105,500 miles
'engine seizure'I was drving my 2012 Hyundai Sonata (105,000 miles) on my way home from work, and suddenly after a quick passing effort by me rendered the car dead, all the dash lights came on and while I was mid way passing the car I had to break a little and pull up on the side (still on the main road). Turned off the car completely and tried turning on, but nothing happened. Got it towed to an auto shop and the mechanic said all the engine oil had drained out and the engine was locked out. Now an oil change was done about 4K miles/3months prior to the incident, an oil change was imminently near but this should not have happened after 4K miles of an oil change. After reading up, seems like this is a common issue with this Sonata, and my car had gone through an engine recall at a dealership 9 months ago, and nothing got picked up there. Hyundai needs to fix this issue asap. Scariest thing is this could have happened on a highway/vacation/with my family members in the car, it is not a small issue as it might sound

- Chicago, IL, USA

problem #179

Jul 282018

Sonata

  • 79,040 miles
Takata recall. My son was driving down a major state route at 9:30pm when the car suddenly lost power, shortly there after, it stalled out, all the dashboard lights went on and within 2-3 mins, smoke poured from the front of the car and within 2 mins the front of the car was one huge blaze of fire. He was lucky to get out in time. It was very traumatic for him to say the least, not to mention as his parents, we were on face time with him after he pulled over and saw this as it was happening and couldn't be there to assist him.

- North Huntingdon, PA, USA

problem #178

Jul 292018

Sonata

  • 58,000 miles
The contact owns a 2012 Hyundai Sonata. While driving 35 mph, all the warning indicators illuminated on the instrument panel and the vehicle lost power. The vehicle was coasted to the side of the road and towed to an independent mechanic who stated that the engine was blown at less then 60,000 miles. Hyundai of bedford (18300 rockside rd, bedford, oh 44146, (440) 439-0700) stated that they would cover only part of the engine failure repair cost. The manufacturer stated that there was a 100,000 mile warranty on the vehicle that should cover the engine repair. The vehicle was not repaired. The failure mileage was 58,000.

- University Heights, OH, USA

problem #177

Aug 012013

Sonata 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the vehicle made abnormal noises and there was a strong vibration coming from the engine while driving at any rate of speed. Rick case Hyundai (3550 weston rd, davie, fl 33331, (954) 994-2397) was notified and replenished the oil; however, within two weeks, the oil was low without the presence of an oil leak. The contact was uncertain if he received a recall notification from the manufacturer. The failure was reported to the manufacturer to determine if the vehicle was included or excluded from an engine recall. The failure mileage was not available.

- Davie, FL, USA

problem #176

Jul 012018

Sonata

  • 80,000 miles
The engine stalls while driving

- Gastonia, NC, USA

problem #175

Jun 242018

Sonata

  • 155,000 miles
While my car is in motion it does not accelerate properly. A check engine light come on shortly after. The car will rev up to 5000-6000 RPM with very little to no acceleration. Apparently a common issue with the Sonatas with turbos. I was told it's the waste gate actuator for the turbo. When I first experienced this issue I was driving through the mountains and couldn't get up the mountain fast enough so I had to pull over to the shoulder with my hazards. The remainder of the climb over the mountains I was going 20-30 mph (while I'm at 5000 RPM or over).

- Riverside, CA, USA

problem #174

May 202018

Sonata

  • 134,062 miles
The contact owns a 2012 Hyundai Sonata. While driving approximately 40 mph, smoke was seen underneath the hood and the instrument panel lighting illuminated. The vehicle was pulled over and the contact noticed flames underneath the vehicle. The fire department was called and extinguished the fire. A fire report was filed. The vehicle was towed to a tow yard. The contact called terry labonte Chevrolet at 336-447-1535 (located at 1401 bridford pkwy, greensboro, nc 27407) and was transferred to the warranty department for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 134,062.

- Greenaboro, NC, USA

problem #173

Jun 162018

Sonata

  • 62,000 miles
I was parked. I started the car and put it in reverse to move it closer to a building, from one side of a dirt driveway to the other. When I started backing up everything seemed fine but after a few, maybe 3 seconds, the engine started roaring and the car took off at tremendous speed. I don't know how fast the car went.I hit the building, that's what stopped the car. I don't know if it would have stopped otherwise.

- Wichita, KS, USA

problem #172

Jun 012015

Sonata

  • miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the steering wheel was extremely difficult to turn in either direction. In addition, the contact heard an abnormal noise coming from the engine. There was also an electrical short with the interior and exterior lighting and the key fob failed to connect outside of the vehicle. The contact had to start the vehicle with the fob being in the charger. The vehicle was taken to an independent mechanic, but the cause of the failures could not be determined. The dealer (round rock Hyundai, 2405 N interstate hwy 35, round rock, tx 78665, (512) 904-6400) was contacted, but did not diagnose the failures. The manufacturer was notified. The failure mileage was not available.

- Round Rock, TX, USA

problem #171

Oct 272017

Sonata

  • 140,000 miles
My vehicle experience engine failure while I was driving I was stuck in the middle of the street in unsafe conditions. The engine in the vehicle was stuttering while driving. My vehicle was taken to a repair shop where I was made aware that my vehicle's engine was not working properly.

- Dale City, VA, USA

problem #170

Mar 292018

Sonata

  • miles
My car started making this knocking noise in the motor

- Palmdale, CA, USA

problem #169

Feb 132018

Sonata

  • 147,324 miles
While driving on a highway, engine made loud noise (not continuous) but several times. Was less than a mile when the power cut out and I drifted to the merge area and off to the side. No indication that anything was wrong- no check engine light, just stopped. Had auto towed to our mechanic and he did a thorough check - indicated there were slivers of what appeared to be metallic pieces in oil (oil was just changed less that 1000 miles). Mechanic declared engine was dead-

- Glen Burnie, MD, USA

problem #168

Feb 122018

Sonata

  • 92,500 miles
While driving down the road my car is knocking out of gear, not getting acceleration. Pretty certain its the gear shifter. Also a burning smell comes from my motor.

- North Charleston, SC, USA

problem #167

Feb 012017

Sonata

  • 94,000 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the fuel gauge was not responding when the vehicle had fuel. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic and a local dealer (antwerpen Hyundai, 6440 baltimore national pike, catonsville, md 21228) where it was diagnosed that the fuel level sending unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 94,000.

- Baltimore, MD, USA

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