10.0

really awful
Crashes / Fires:
10 / 58
Injuries / Deaths:
13 / 0
Average Mileage:
59,405 miles

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« Read the previous 20 complaints

problem #74

Nov 182015

Sonata

  • 70,000 miles
My 2012 Sonata has stopped accelerating and shifting properly. When the gas peddal is pressed, the car revs high and does not upshift properly, resulting in substantial power loss. The check engine light came on days after this began and gave code P2562 for an error in the turbocharger. Further research has shown that this is a common issue on this vehicle relating to the waste valve of the turbocharger. This is a grave safety concern as the car cannot safely merge onto roadways and can lose power randomly at any time, resulting in a rear end collision. This problem has happened numerous times at posted speeds on side roads and on highways. I have contacted the dealer and they claim they have never heard of this issue and must charge me to diagnose before determining it is covered under the powertrain warranty.

- Bensalem, PA, USA

problem #73

Nov 302015

Sonata

  • miles
The contact owns a 2012 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shelvyville, KY, USA

problem #72

Nov 302015

Sonata

  • miles
The contact owns a 2012 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.....updated 03-31-16 the consumer stated the recall repair was completed.

- Lilburn, GA, USA

problem #71

Nov 232015

Sonata 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Hyundai Sonata. The contact received a notification of NHTSA campaign number: 15V568000 (engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/06/16; 04/27/18

- Pittsburgh, PA, USA

problem #70

Nov 182015

Sonata

  • 90,130 miles
The contact owns a 2012 Hyundai Sonata. While driving 35 mph, the engine seized and the oil warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 90,130. Parts distribution disconnect.

- Wooster, OH, USA

problem #69

Dec 092012

Sonata

  • 20,000 miles
The contact owns a 2012 Hyundai Sonata. While driving 40 mph, the engine started to make a knocking and squeaking noise. The contact coasted the vehicle to a truck stop. The vehicle was towed to the dealer where it was diagnosed that there were a bunch of metal shavings in the bottom of the oil and stated that the engine needed to be replaced. The engine was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- Thompsonville, IL, USA

problem #68

Aug 302015

Sonata

  • 45,181 miles
On 08/30/2015, I was driving my 2012 Hyundai Sonata to my residence and the engine to the vehicle began to shake, all the lights in the dashboard lighted up, and the engine cut off. My local Hyundai dealership repaired the engine of the vehicle at no cost, but I was charged $125.87 for a new car battery. My car battery was fully operationally before this incident occurred. I would like a refund for the amount I paid for the car battery. I was traveling on a public street where vehicles were behind and in front of my vehicle. I received a letter several weeks after this incident occurred for a recall of the engines for 2011-2012 Hyundai Sonatas.

- Manchester, MD, USA

problem #67

Nov 032015

Sonata 4-cyl

  • miles
Concerns recall #132 it has not been established, as far as I know, how much time may elapse between the onset of the loud pinging noise and the engine malfunctioning causing a possible crash and personal injury. In view of this the time span could be a matter of seconds, minutes, or hours---- no one seems to know. If they do it has not been revealed. Because of this there are probably many people acutely afraid to drive their vehicle, I know my son is. Additionally the pinging could happen at an odd time or day or night or at an odd location making it unrealistic or unsafe to pull off the road and stop driving the car. In view of the above, this potentially puts the passengers in great harm and exposes hyndai to potentially huge and costly legal bills. Rather than waiting until the pinging starts it would seem to me that if hundai were to pick up the cost of a car rental for the owners involved, before the pinging starts, owners could drive with peace of mind and feel safe and not have to worry about how much might time ( perhaps seconds, minutes or hours) would elapse before a break down. I am sure that providing the owner's a free rental until this problem is resolved would be far far, cheaper and far less time consuming !!!!! doing otherwise would also have disatrous public relations implications. All of the above would seriously affect Hyundai's bottom line as well!! hoping after your serious review and thoughtful consideration to your current and future customers you'll get back to me indicating you'll provide a free rental to the owner's involved in this recall. I would like to know where the NHTSA stands on this issue and what it is doing to get hyundia to prodvide free rentals. Awaiting your response, I remain [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Westchester, IA, USA

problem #66

Mar 012015

Sonata 4-cyl

  • miles
2012 Hyundai Sonata. Consumer writes in regards to vehicle engine failure. The consumer wrote in on behalf of his sister and brother-N-law. As his brother-N-law exited the ramp, the vehicle made a loud squeal and the engine stopped. When he tried to re-start the vehicle, there was a knocking noise coming from the engine. The vehicle was towed to the dealer. When the technician returned, he had an oily oil filter. The threads on the engine oil housing were destroyed. Looking further into the fluted tube that ran down into the filter housing and dispersed the oil into the filter was mangled to the point where the paper element was coming out of the into the oil filter center tube. The consumer believed it was sabotaged as his brother-N-law had just had an oil changed.

- Prattville, AL, USA

problem #65

Nov 052015

Sonata

  • miles
The contact owns a 2012 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Macomb, MI, USA

problem #64

Nov 062015

Sonata

  • 68,000 miles
After starting the car after it has been sitting for 8 hours or more, it seems the turbo charger was not engaged. No engine fault light was on and the power was diminished. If you stop and re-start the engine everything would be back to normal with the turbo charger engaged. Eventually this procedure stops working and you have to take it to the dealer for them to adjust the turbo. The safety aspect is if you feel you have full power pulling onto the highway and then suddenly you don't, then an accident can happen. The first time this happened to me I got into my car at work and it started fine. When I pulled into traffic I could feel something wasn't right and the car barely moved yet the engine revved to over 4K.

- Sharpsburg, GA, USA

problem #63

Sep 092015

Sonata

  • 105,000 miles
A very loud, clicking sound coming from underneath the hood. Car would not accelarate and eventually stalled on a very busy highway. I was unable to get the car started and had to be towed. The engine needed replaced and I had to acquire a rental car for a week. I was then informed of the recall after my car was taken to a repair shop. The engine could not be repaired so another rebuilt had to be installed. Reimbursement for costs is expected due to recall.

- Monaca, PA, USA

problem #62

Mar 042015

Sonata

  • 109,000 miles
We purchased this 2011 sonota used from the fox dealership in grand rapids, mi. The car started with odd engine sounds on 3/3/15 while driving city & local and then stalled out. Was able to restart & 2 days later the car stalled again. After multiple tries it did restart and we got it to a shop a few blocks away. After that it would not start. The shop said the engine was frozen. After calling fox huyndai to see if they would help us, as we just bought the car in Sept 2013, they would not help and only offered $4000 to install a refab motor. The shop it was at said $4500 for a new motor and neither could guarantee that the same problem wouldn't arrise. We ended up scraping out the car after 4 days of getting quotes and trying to determine our best option. The car was sold to peddle via peddle.com. (docs attached) peddle sent a West Michigan company out to pick up the car from us on 3/9 or 3/10/15.

- Rockford, MI, USA

problem #61

Apr 182014

Sonata

  • 51,000 miles
My engine blew. While driving my suddenly stopped. Got car towed ro springfield hyndai. Springfield Hyundai of pa, said metal was found in engine. Would not honor warranty. Told me $12,000 to get a new engine plus $2500 for labor. Had to go to different mechanic to get an engine. Costing $400, I have a receipt for proof.

- Holmes, PA, USA

problem #60

May 152015

Sonata

  • 83,000 miles
The contact owns a 2012 Hyundai Sonata. When starting the vehicle, there was a loud tapping noise coming from the bottom of the engine. The contact stated that the noise continued while driving and lasted approximately five minutes. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was notified of the failure. The failure mileage was 83,000.

- Hollister, CA, USA

problem #59

Nov 092015

Sonata

  • 7,000 miles
Oil pan has been leaking and resealed four times. After first two times the dealer replaced the pan and resealed it again. It started seeping again and I am sick of it. The oil pan has been leaking since the car had only 7000 miles on it and I bought it brand new.

- Wheaton, IL, USA

problem #58

Jul 312015

Sonata

  • 40,000 miles
The contact owns a 2012 Hyundai Sonata. While at a stop light, the contact depressed the accelerator pedal; however, the vehicle hesitated to move. The contact continued to depress the accelerator pedal and the vehicle eventually responded. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. VIN tool confirms parts not available.

- Douglas, AZ, USA

problem #57

Nov 082015

Sonata

  • 55,000 miles
The contact owns a 2012 Hyundai Sonata. While driving at approximately 40 mph, the contact heard an abnormal noise coming from the engine. The failure recurred three times. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V568000 (engine). The manufacturer was not notified of the failure. The approximate failure mileage was 55,000. Updated 1/12/16

- Crestview, FL, USA

problem #56

Nov 082015

Sonata

  • 55,000 miles
The contact owns a 2012 Hyundai Sonata. While driving at approximately 40 mph, the contact heard an abnormal noise from the engine. The failure recurred three times. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V568000 (engine). The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

- Crestview, FL, USA

problem #55

Sep 302015

Sonata

  • 69,000 miles
The contact owns a 2012 Hyundai Sonata. While driving at various speeds, there was an abnormal knocking noise coming from the front of the vehicle without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the crankshaft was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000. VIN tool confirms parts not available.

- Monroe, LA, USA

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