10.0
really awful- Crashes / Fires:
- 17 / 56
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 58,215 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to be restarted after the third attempt; however, the failure recurred while driving. The contact stated that the dealer had previously repaired the vehicle for an engine failure under warranty; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
- Socorro, TX, USA
When driving to work the car stopped running in the middle of the highway. We had to pull off to the side of the road, turned off the car and when turning it back on the engine wouldn-??t start. The EPS, low oil, check engine, battery, and low tire pressure lights were all on. I took the car to my mechanic and he said the engine seized due to the crankshaft breaking.
- San Antonio, TX, USA
My car began consuming alarming amounts of oil as well as emitting a knocking sound and hesitating while been driven. I went to Patriot in Boyertown, PA and they advised me to contact Hyundai as my engine was failing, could cease at any minute and exhibited all of the signs associated with their engine recall/rotor warranty extension. I have had two diagnostics done to the car that found metal as well as three other major signs associated with their engine recall and warranty extension. Hyundai has now asked me to pay $529 out of pocket for additional diagnostics they are requesting as part of their recall and warranty despite the fact that I have already had diagnostics done telling me what is wrong with my engine and additional diagnostics provides no benefit to me. When researching the issue, it is alarming the thousands of other accounts detailing the lack of honoring the recall and warranty as well as practices that sound illegal when it comes to safety and consumers. I would welcome an inspection of my vehicle as I believe them to be trying to not honor their own recall and warranty and replace my faulty engine that they sold me.
- Gilbertsville , PA, USA
We were part of the Hyundai Theta claim group. Our car did stop in traffic, luckily my husband was alone, and no one was hurt. It was towed to the dealer. This was October2023. Dealer gave a list of fixes & stated it had nothing to do with theta. We had all recommended maintenance done; as we always do. Roughly 2 months later, Dec., with a full car, it did it again, at a stoplight. We are lucky to be alive. We had it towed to our mechanic. I contacted the Theta claims line. Our mechanic stated oil was still in the filter, but the pistons had blown clear through the engine, which he still has. Hyundai contacted him. He sent pictures. Hyundai denied my claim for timely filing. I have called weekly, followed every instruction. Now they want me to mail a letter. I am a disabled veteran. Look how many recalls they have. They don't mind recalling. They will just deny people. Please help.
- Wesley Chapel, FL, USA
Car smells like it-??s burning, been told it-??s oil. Dealership after seeing leakage on the engine replaced the valve gasket. Car still smells like it-??s burning and apparently there is no leaking. I went to the same dealership to inform them and they recommended replacing a hose but not a guarantee it will fix the overall problem which is smelling of burning. I-??m concerned! I-??m 37weeks pregnant and don-??t want to inhale burning or any other chemicals pre and post postpartum with a newborn
- Verona , NJ, USA
The engine seized up while my wife was driving on the freeway forcing her to pull over. There is a settlement about these engines indicating that they consume too much oil and Hyundai offered a lifetime warranty for them which we were denied because a previous owner didn-??t take care of the oil changes it appears. I have fought with Hyundai to replace this engine simply due to the fact it-??s a bad engine and countless millions of customers know this. I was advised that some customers have reached out to you to inspect and sometimes this forces Hyundai to do something. If we didn-??t qualify for this replacement we shouldn-??t have received a brochure and we shouldn-??t be in trouble for somebody else-??s actions. The vehicle shouldn-??t have been sold to us in the first place.
- Chippewa Falls, WI, USA
We purchased this vehicle used in good condition. We have kept up the maintenance especially oil changes and all recalls. The car uses or burns shall I say a lot of oil between oil changes. It is showing no signs of leaks anywhere and I have had to add at least four quarts of oil so far and it isn't even time to change it yet. The check engine light came on. So, I am about to take it to the shop before it stops on me like I have read in the many complaints here.
- Wetumpka, AL, USA
I was driving down the NYS Thruway in mid December and the check engine light started flashing. Before I could reach the next exit (maybe 3 minutes at most) the engine stopped accelerating and I had to make a choice to pull over on the side of the highway before I lost speed altogether. We had it towed back to our mechanic and it was a complete engine failure, without warning.
- Albany , NY, USA
While driving the car at freeway speeds it died and quit running, and the engine compartment began smoking, and a fire ensued under the hood. Gasoline could be smelled before it started fire.
- American Fork, UT, USA
The vehicle started making a very loud noise and shaking
- Harlingen, TX, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 80 MPH, the vehicle lost motive power with the accelerator pedal being depressed. The contact stated that the vehicle decelerated to 30 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a greasy taillight bulb, and then later diagnosed with starter failure. The vehicle was repaired; however, the failure persisted. Additionally, the contact stated that four years earlier the engine was replaced due to metal shavings being found in the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
- Sherman, TX, USA
My 2013 Hyundai Sonata 2 recalls that Hyundai are refusing to fix. My engine has been consuming oil since 10/15/2023. 2-3 quartz oil has to be put in the car every 5 days. Some of the recalls were satisfied on 11/15/2023. I took my car South Shore Hyundai located at 360 Sunrise Hwy, Valley Stream, NY 11581 on 1/4/2024 They are refusing to replace the engine. my car was under warranty at the time of the recall. However, I never received a letter to notify me of the recall. Everything the recall states my engine has been doing. I reached out to the corporate office with no resolution. Hyundai says I have to be the original owner which is absurd. After careful research I see where they have replaced vehicles similar to this nature free of charge after consumers hired a lawyer, which I can't afford at the moment. My 23 year old daughter uses the car for work and I fear for her safety. I am replacing the fuel injectors and spark plugs today as suggested by the dealer. I am asking for help in getting the engine approval for replacement. Thank you.
- Arverne, NY, USA
Coolant & engine oil is going somewhere. I have to check everyday to make sure coolant & oil is in. Check engine light started flashing & car jerking back. Diagnostic codes:P1326 & P2096
- Rocky Mount , NC, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while his grandson was driving at approximately 35-?"45, there was smoke entering the vehicle through the vents. The driver was able to pull over, and upon exiting the vehicle, it caught fire. There were no warning lights illuminated before the failure. The police extinguished the fire, and a report was filed. There were no reported injuries. crash or air bag deployment. The fire department was not contacted. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
- New Orleans, LA, USA
Hyundai recall 23V651000 has no remedy after 4 months of the start of the recall.
- Union City, CA, USA
The engine went into smoke and caught on fire. Resulting in damage to the vehicle ultimately causing to be totaled.
- Manteca, CA, USA
The car's engine has a loud rattling noise, the engine vibrates, the check engine flashes, and it lost much of its power. The characteristics of the Recall 162 which has already passed and was fine at that time.
- Kansas City, MO, USA
When headlights are turned on, rear window brakelight stays illuminated but both the right and left rear brake lights do not illuminate when foot brake pedal is depressed.
- North Kingstown, RI, USA
Engine failure driving on the freeway. Many of the clusters in the dash suddenly lite up, check engine light also multiple warning lights.Suddenly vehicle would not accelerate. Feels like my life as well as my passengers were put at risk. Cars suddenly passing us at freeway speeds. As I pulled to the shoulder of cars were very close to hitting ours. Then when we pulled over we saw smoke coming out of the hood of the car and imediately smelled gas or plastic burning. We got out of vehicle thinking that the car might carch on fire.. The police pushed our car out the freeway to a safe zone. Had the car towed to a shop and confirmed engine failure. As of now the vehicle will not start.We are frightened that there may be a gas leak that might cause an explosion or engine may fail again while driving.
- Daly City, CA, USA
- New City, NY, USA