10.0
really awful- Crashes / Fires:
- 17 / 56
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 58,215 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. While the contact's wife was driving approximately 50 mph, the vehicle stalled and all the warning indicators illuminated. The contact's wife was able to restart the vehicle, but it stalled twice before reaching the destination. The vehicle was towed to a dealer where it was diagnosed that there were metal shavings present in the engine oil and the engine needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling) but the contact had not received a notification. The failure mileage was 143,097.
- Roxboro, NC, USA
A hole was torn in the engine block during normal straight highway driving use. Engine was deemed unusable by repair shop and is in the process of being replaced.
- Hillsborough, NJ, USA
2013 Hyundai Sonata burning oil. At 83,000 miles went in for oil change (before it was due) alerted to the fact that there were only drops left on oil dipstick.( no warning light came on) agreed to have full synthetic oil placed. At the same time that occurred I noted difficulty getting the car out of park. Driver had to use the manual override to get the car out of park mode and into drive. Car was stationary at 84,660 miles went back to have oil checked again. Oil was down 1.5 quarts.
- Waukesha, WI, USA
Will driving on us 1 going South bound in marathon Florida as I was from 60 mph to 65 mph all of a sudden I lost all engine power. Speedometer went to zero and all idiot lights came on. I was able to coast to the side of the road. I tried to restart and it would not make any noise. I called Hyundai roadside assistance which took close to 4 hours to get to me. The car has approximately 29,600 miles on it. And the prior week I had an oil change performed at a Hyundai dealer. The dealer it was towed told me I need a new engine. It is now a week and I am still waiting on Hyundai to approve a warranty claim on the engine.
- Delray Beach, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle started smoking from the exhaust. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
- Panama City, FL, USA
The contact owns a 2013 Hyundai Sonata. While driving 75 mph, the vehicle stalled without warning. The vehicle was restarted, but the failure continued. In addition, an unknown clunking sound emitted from the engine. The vehicle was towed to the dealer where it was diagnosed that there were metal shavings present inside the oil pan and the engine needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 15V568000 (engine). The failure mileage was 82,000. The VIN was unavailable.
- Algonquin, IL, USA
Engine is making weird knocking noise. Also is using excessive amounts of oil. I have to keep extra oil to make sure it does run completely out. No warning lights come on to alert you of low oil pressure. Steering wheel 'sticks' like it is trying to auto correct while driving. Happening more often, which makes it scary/dangerous to drive. Purchased car June 2016.
- Lake, MS, USA
At 124,000 miles (4000 miles after the warranty ran out), my car started burning about one quart after each 1000 miles driven. I have changed my oil religiously after every 3,000 - 5,000 miles. My mechanic told me that the car had burned most of its oil at a 3,000 mile oil change. He also said that there were metal shavings in the oil. This is consistent with a problem that has been widely reported on this engine.
- Pine Bush, NY, USA
When I start my car, put it in drive, and proceed, the car will jerl.as.ifnits struggling to change gears.it usually stops after a minute or so. It doesnt always happen, but its occured twice today and the check engine light finally came on. Im up to date on my oil changes, have had my transmission fluids flushed and the problem still persists. It shows that there are no active recalls, however ive heard from numerous people that these cars are known for engine problems.
- Indian Trail, NC, USA
The contact owns a 2013 Hyundai Sonata. While driving approximately 60 to 65 mph, the engine made a loud noise. The service indicators illuminated on the instrument panel and the engine shut down. The vehicle was towed to the dealer and a new engine was installed; however, the issue recurred multiple times. The contact stated that the engine was replaced three times. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 52,000.
- South Palms River, NJ, USA
Tapping noise inside engine compartment especially when cold on the initial start also engine shaking only has 43000 miles on the car odometer reading
- Staten Island, NY, USA
The contact owned a 2013 Hyundai Sonata. The brakes failed while driving 60 mph and the check engine warning indicator illuminated. The driver pulled the vehicle to the side of the road and all the warning indicators illuminated. In addition, once the driver was able to pull the vehicle over to the side of the road, the vehicle was turned off but the engine remained operable. Upon inspection of the engine compartment, the contact observed flames. The fire department extinguished the flames. The driver did not see any smoke. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
- Baldwin, NY, USA
Engine seized at 41K miles while driving. At dealership now. Hyundai replacing engine at no cost. Was not under recall.
- Middletown, OH, USA
Engine failure seized during acceleration on to highway and lost power on to shoulder staled turned the car off tried to restart it, would not.it was towed to blue springs Hyundai were they diagnosed engine seized. Replacement ordered on long block due to metal.
- Pleasant Hill, MO, USA
I have had numerous electrical issues with my 2013 Sonata. First the radio stopped working shortly after purchase. Dealer replaced, no issues. Happened a second time, replaced again. My headlights have been replaced 3 or 4 times each and tail lights twice. Biggest issue has been the electric door lock on the driver's side - it does not lock using the fob or the exterior door handle button. Dealer at first tried to tell me I was nuts, in a very condescending manner, and then he experienced it. The transponder in the door lock has been replaced 5 times. The last time, they had to call Japan Hyundai and troubleshoot the issue. They had my car for a week before they determined that the actuator was shorting out the lock transponder, so they replaced that and it worked the longest it ever has, probably about 6 months. Now however the same lock does not lock using the fob or handle lock and it has been joined intermittently by the rear driver's side door. I lock the car using the fob/exterior lock button/interior lock button, and then have to open the front driver's side door and manually lock it. I also check the rear driver's side door, because sometimes it locks and sometimes it doesn't. the thought of having to go back to the dealer with this makes my stomach churn. Now my car has started to have a persistent metallic ticking/tapping noise that gets worse when I idle. Then it is more of a knock. I have received warranty extension information and also the class action notice related to sudden engine seizure and I am afraid that is what is next because all the notices and complaints I have read say it starts with engine knock and then the engine seizes. I have called the dealership and left messages 3 times and no one ever calls me back. I'm guessing it's because they know what's coming. My car has approximately 57K miles and I bought it new in May 2012.
- Falls Church, VA, USA
My car had been having electrical problems and today I made an appointment to get it repaired and 5 minutes later the vast shuts off and won't turn on anymore. The dealer sausage it's because of rodents eating my wiring. And after a little research I come to find out the wiring is made of soy-based material. Apparently rodents love to eat thru them. And now I have to replace parts because of the wiring material.
- Chula Vista, CA, USA
Engine began to knock then stalled shortly thereafter while driving on highway in a 75 mph zone. Engine oil light illumination, although it had just had an oil change for the 60K mile service earlier that morning.
- Castle Rock, CO, USA
Stalling engine and speed cruse control, if you put the speed control on 70mph, it shows your at 65 mph and trasmission; while on motion at 20mph and while accelerating from a stop at a steady increase in speed and it deceleartes by itself.
- Eagle Pass, TX, USA
While driving at 55mph the engine just shut off. Was able to restart, but had an internal noise. Had it taken to garage to be told the wrist pin broke on cylinder 1 causing internal damage and engine would need replaced at a cost of about $4500 for a used engine. Have 129000 mile which are 65% all highway miles. Hyundai sent notice of internal engine issues right after the car hit 120000 miles. Interesting timing. Recommend NHTSA force Hyundai to make these issue right with owners.
- Holtwood, PA, USA
- Pittsburgh, PA, USA