10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,108 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, a fuel odor was detected along with black smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000. Parts distribution disconnect.
- Greenville, SC, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle started to stall. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer to be diagnosed; however, the dealer had not informed the contact of the diagnostic result. The contact towed the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle could not be repaired under recall due to the vehicle having a salvage title. However, the contact stated that the vehicle was salvaged due to the rear bumper being detached. The failure mileage was approximately 161,000.
- Monroe, LA, USA
The contact's fiancé owns a 2013 Hyundai Sonata. The contact's fiancé received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his fiancé was driving at an undisclosed speed, a strong fuel odor was detected. The vehicle was taken to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a fuel pump leak. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
- Kissimmee, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if it was already full. The contact stated that the low fuel level warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel hoses needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) for which the VIN was included; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 138,140.
- Randleman, NC, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 25 MPH the vehicle was stopped inadvertently. The contact also stated while driving at a higher speed of 50 MPH and then needed to decrease the speed, the vehicle was stalling, then accelerated shortly after. The tachometer also failed to function. The check engine warning light illuminated occasionally. The contact took the vehicle to numerous unknown local mechanics, which was diagnosed with no failure. The contact related the failure to NHTSA Campaign Number 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The consumer stated the repairs were made on 12/22.
- Woodhaven, NY, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
- Hamilton Township, NJ, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was originally taken in for repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the vehicle was not repaired. The contact stated while driving approximately 15 MPH and exiting the highway, the vehicle stalled. The contact then pushed the vehicle to a nearby parking lot. There were no warning lights illuminated. The vehicle was towed to the nearby dealer but was not diagnosed. The vehicle was then towed to another dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 127,672.
- Fullerton, CA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
- Cathedral City, CA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact veered to the side of the road. The vehicle was towed to the dealer where the engine was replaced; however, the failure recurred while driving. The contact later received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to a second dealer for a diagnostic test. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
- Chicago, IL, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Youngstown, OH, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was in traffic, the vehicle stalled with the check engine warning light illuminated. The contact-??s son was able to restart the vehicle and drove the vehicle home. When the contact drove the vehicle, she stated that an abnormal grinding sound was coming from the vehicle while driving up an incline. The contact stated that the check engine warning light illuminated on the vehicle during the failure. Due to the failure, the contact had the vehicle towed to the dealer to have the vehicle serviced for NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline). The dealer then called the contact and informed her that a diagnostic test needed to be performed on the vehicle prior to the recall repair. The contact refused to pay for a diagnostic test and instructed the dealer to only repair the recall on the vehicle. Since that call, the contact had called the dealer on multiple occasions but had yet to receive a response. The manufacturer had yet to be notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 96,000. The VIN was not available.
- Auburn, WA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at various speeds, there was an abnormal fuel odor detected. The contact noticed that fuel was leaking onto the engine. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The contact stated that the failure was like NHTSA Campaign number 18V934000 (Engine, Fuel System, Gasoline). The approximate failure mileage was 101,000.
- Houston, TX, USA
The contact owned a 2013 Hyundai Sonata. The contact stated while driving 40 MPH, the vehicle began to emit a white smoke from under the engine. As the contact pulled the vehicle to side of the road, he could hear an abnormal sizzling sound coming from the engine. The contact decided to leave the vehicle at the scene to allow the vehicle to cool down. The contact got into another vehicle and proceeded to his destination. A couple hours later, the contact returned to the scene and discovered that the vehicle was burned and damaged due to a fire. The contact called his insurance provider to report the failure. The vehicle was towed to an independent mechanic. The contact was uncertain if a fire report was filed. The contact then received notification of NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) which he linked to the failure. The contact had informed a dealer of the failure. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was approximately 92,000.
- Palmdale, CA, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact called the greg leblanc Hyundai dealer located at 218 S. hollywood rd, houma, la 70360, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
- Thibodaux, LA, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The contact took the vehicle to sport durst Hyundai (4507 durham-chapel hill blvd, durham, nc 27707) where he had the engine replaced under the recall. Upon return of the vehicle, the contact stated that he could hear an abnormal knocking sound from engine with the low coolant warning light illuminated. The contact also stated that white smoke would also emit from the engine. The contact then took the vehicle back to the same dealer where he was informed that the knocking was due to the wrong type of fuel in the vehicle. The contact was informed to use 89 octane fuel in the vehicle instead of 87 octane fuel. The contact switched to 89 octane fuel however, the knocking with the white smoke became more pronounced. The contact stated that on several occasions the vehicle shutoff immediately after start-up. The contact called the dealer and was informed to bring the vehcile in to be inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 196,000.
- Henderson, NC, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact called the lester glenn Hyundai toms river dealer located at 386 NJ-37, toms river, NJ 08753 and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Toms River, NJ, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was at a stand still and was unable to start. The contact stated that the check engine warning light was illuminated. The contact stated after several attempts he was able to start the vehicle. The contact also stated while moving off from a traffic light, the vehicle began to hesitate. The contact parked on the side of the road. The vehicle was not drivable. The vehicle was towed to a friend's residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V121000 (fuel system, gasoline), for which the VIN was included. The manufacturer had not been informed of failure. The failure mileage was unknown.
- Alexandria, LA, USA
2013 Hyundai Sonata. Consumer writes in regards to fuel tube safety recall. The consumer stated that even though she received a recall notice, the dealer stated there was no recall. The consumer received 2 separate notices.
- Brick, NJ, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to modern Hyundai of concord dealer located at 965 concord pkwy S., concord, nc 28027 and it was confirmed that parts were not yet available. The contact also stated that the driver's side seat belt failed to retract and the same dealer stated that there was no recall for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.
- Cornelius, NC, USA
- Cincinnati, OH, USA