10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,108 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling), 20V121000 (fuel system, gasoline) and 17V152000 (seat belts). The contact stated while driving at 40 mph the vehicle stalled without warning. The contact swerved into oncoming traffic to prevent an accident. The vehicle was stopped and the battery disconnected and reconnected however, the failure persisted. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 112,000.
- Pittsburgh, PA, USA
The contact owned a 2013 Hyundai Sonata. While driving approximately 35 mph and attempting to stop, the brake pedal traveled all the way to the floorboard. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The vehicle was destroyed and towed to the police impound lot and later retrieved by the insurance company. The vehicle was not taken to the dealer for diagnostic testing. The contact received a recall notification for NHTSA campaign number: 18V934000 (engine, fuel system gasoline) after the crash. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
- Orlando, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (piazza Hyundai of West chester, 1360 wilmington pike, West chester, pa 19382, (610)-399-3100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Philadelphia, PA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that that there was an odor of fuel present in the vehicle. The contact had taken the vehicle to the dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,000.
- Conroe, TX, USA
I was in line at a fast food restaurant and as I approached the delivery window, I brake the car to 3 mph, preparing to stop behind the car in front. My foot was on the brake, but I felt the brake suddenly giving way, having a spongy feel as it was becoming inoperable. The car surged forward and hit the car in front of me. This was the second time this precise thing has happened. The earlier incident occurred in November, 2013, and, thankfully, each incident did not involve hitting a pedestrian. Fortunately, the rate of speed was very low, as well, so damage to vehicles was small. These incidents alarmed me for I couldn't help but think what the consequences could have been had I been at a railroad crossing, approaching a school bus discharging children, etc.. I took the car to rick case Hyundai in plantation, Florida, to have the car checked out and they said they found no problems. They also said there have been absolutely no recalls or other problems involving brakes or throttle malfunctions. So, nothing was actually settled as far as whatever this problem may be, or fixing it.
- Ft. Lauderdale, FL, USA
First occurrence I was sitting at a stop light and started to move, car lunged forward with an unattended acceleration. Second occurrence I was at an intersection waiting to proceed through, stepped on the gas pedal and car did not accelerate. Third occurrence was in Kansas and my brother was driving. It surged again and we both noticed it. Fourth occurrence resulted in an accident in ringgold ga on 10-28-13. I was starting to park in front of the church, the car surged fast and I tried to stop it with my brake, but it continued into the concrete building resulting in my serious injury and $6,000 damage to my car. With great concern about this car, I went to the dealer and asked if they had ever heard of this before and they said, "no".
- Buford, GA, USA
- Raleigh, NC, USA