The contact owned a 2014 Hyundai Sonata. The contact stated there was play in the steering wheel while driving at various speeds. The vehicle was taken to the dealer where an unknown repair was completed. Additionally, the contact stated that the vehicle made abnormal sounds while driving. The vehicle was taken to the dealer where it was diagnosed that there were metal shavings in the engine oil. The contact stated while driving 10 MPH, the steering wheel loosened up inadvertently and she lost control of the vehicle. The contact depressed the brake pedal but the vehicle failed to respond, causing the vehicle to crash into two occupied vehicles. The air bags deployed. The contact sustained a seat belt mark, and soreness on the neck and shoulders. The contact also sustained numbness in the right hand. The contact later sought medical assistance. The occupants of the other vehicle did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 2,000.

- Stratford, CT, USA

After driving for about 45 minutes, car began to shake and make loud knocking noises, and the check engine and oil light both came on. After adding 3-4 quarts of oil in order to get to the destination, it seemed okay. After turning the car off, and back on, after about 15 minutes of driving the shaking, loud knocking noises and check engine light turned back on. At this point, the car was towed to a local mechanic. The mechanic noted that this was a problem with the engine and oil line and should be brought back to Hyundai because there is an active recall regarding this issue. Upon bringing the car to the Hyundai dealership, they agreed it was a recall issue and would fix it under the recall. Two days later we were informed from Hyundai that it would be $8,000 to replace the engine because the car is about 2,000 miles over the recall warranty and they will not make any exceptions. After calling Hyundai's corporate number, they agreed that it cannot be fixed under the recall warranty. They also confirmed that they never notified us regarding this recall. If we had known, we could have fixed this while it was under the mileage. The car is not drive-able and we are devastated by the lack of communication from Hyundai and refusal to fix this issue. There was no warning and while we are grateful nobody was hurt, this is extremely dangerous and we are now left without a car!!

- Bayville, NJ, USA

Hyundai Theta Engine Recall/Repair/ Replace 2G Blue Link Telematics Deactivate Safelite Repair-Rear Windshield Defrost and Sat Radio Antenna Array replacement... Reporting to Federal Agency because of Federal Contract OFCCP occupational problems and to see if vehicle can be replaced applying California Lemon Law...

- Traverse City, MI, USA

Sounds like engine is gonna blow and the oil is where it needs to be.

- Portland, ME, USA

In the GDI engines, the fuel is injected into a camshaft-driven high-pressure pump and use a higher than normal compression ratio for increased power as well as -??dished-?? pistons for increased combustion in the cylinder. But GDI engine defects allegedly cause oil consumption, restricted oil flow, sudden stalling, engine failures and non-collision fires. The plaintiff says Hyundai ramped up production and got in a rush which caused the workmanship to suffer when the GDI engines were created. Engine blocks, pistons, connecting rod bearings and other components are defective due to the workmanship. By failing to fit together, the engine components allegedly fail prematurely which causes metal debris to travel through the engine oil. Contaminated oil then causes a lack of engine lubrication which damages the GDI engines

- Quincy, FL, USA

Car has an oil consumption issue. I noticed noise coming from the engine, checked my oil and found its was empty. I brought my car into the dealer and was told about the oil consumption suit, I was out of warranty and that hyundai won't do anything for me because I am not the original owner. I was told later from another auto shop that I was given false information because this is a campaign. I am the 2nd owner of this vehicle.

- Palatine, IL, USA

I bought my car at 97k miles in June 2022. From the 2nd day of having it, my car was shaking horribly. I sent it back to the dealership they said the front motor mount was collapsed. They repaired it but said there is still shaking but they don't know why. About 2 months later, I get in with Universal Hyundai and they only say that I need my axels and spark plugs replaced along with the air filters. They do a balance and alignment on my car as well as an oil change. The balance and alignment was either not done properly or my car just needs it done super regularly. Not too long after while I'm driving out of a friend's neighborhood my car is in drive and I'm going around 5 mph, my car stops with all of the lights on. I turn my car off and back on and carefully drive it home. Also, my car key always gets locked up in the ignition. One day I go to turn my car off and my ignition locks and I had to get my car towed and my ignition replaced with new car keys. Later, I take it to my mechanic to see what he can do and to get another oil change. He said he doesn't think it's my axels but my motor mounts and other things. Then my check engine light goes off a week later and it's my power train and anti-lock brake system. The next day on the way back to the mechanic my car slows down, I was only going 40ish mph, and all of the lights are shown. I turn my car off and on and I get it to my mechanic (my mechanic only down minor stuff btw). I start hearing a woodpecker noise from the engine and my mechanic tells me to get it to the shop asap. The next morning, I call my warranty to see if it's covered and they tell me that my engine will blow if I drive on it. And now my car will be in the shop for a month. And I can't find out the service done to my car prior to me owning it. And every time I take it somewhere they don't know what's up with it completely.

- Saint Cloud, FL, USA

My car has been driving in limp mode for almost two years. I have taken it to the dealership over 8 times for the same problem while it was still under warranty. The replaced the knock senser twice and it passes the bearings test. My check engine light blinks and it hesistates while driving. I only had the car for one month since this started and everyone is giving me the run araound and not fixing the problem. Now my warranty is expiring because I have over 100,000 miles on it but nothing is fixed.

- Fort Worth, TX, USA

I got my oil changed and in 2 weeks time I noticed a burning smell and checked my oil and there was not a drop of oil. I noticed there was an open investigation into Hyundai vehicles and how some are using excessive amounts of oil with no prior warning signs. Just wanted it documented that this is a legit issue and needs to be addressed ASAP..[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Prosperity, SC, USA

I am the owner of a 2014 Hyundai Sonata. That car is 8 years old and has 69K miles on it. At no time did Hyundai Motor Company notify that my car was impacted by an engine failure recall. On November 10, 2022 the car was being driven. At no time did it give any potential warning, instead the car fully stopped while in motion at 25 mph. There was no warning, no lights appeared on the dashboard until the car had stalled itself out. When I called the local dealer where the car was purchased, I was promised a call back. That call never came. I was able to contact someone at corporate who did confirm the vin number of my car is on an engine recall. I was told to contact a local dealer to find someone to replace the recall alerts. Again the local SURESKY dealer cannot help me. After spending 4 hours on the phone, I was able to connect with someone in a service department who indicated that the return volume of these car is so extensive that they are backlogged 3 to 4 more. I would encourage all users of this car to immediately end use of it. I would encourage all users to look into local LEMON laws. This entire recall was handled completely wrong by Hyundai Corporate who. Nobody can answer questions, they can only pass you around. The company should be investigated for consumer fraud at the state and federal level. The company should be investigated for proper accounting, proper tax reporting, for the recall.

- Monroe , NY, USA

Engine died on the interstate at 65 mph, then the dash lights started going crazy. Shortly followed by smoke coming from the engine compartment. I opened the hood and could see a short casing the fire which I could not put out with my extinguisher.

- Erie, CO, USA

At approximately 115K-120K miles, I noticed that the engine was burning oil at a significantly faster rate. The oil/ engine light did not come on (only flickered) even though there was seemingly no oil in the car when checked. I took the car for maintenance and was advised to do consumption testing. I went to Hyundai for consumption testing multiple times and was advised that the car is burning about 2.5 quarts of oil at approximately every 1K miles. Hyundai is still investigating the issue but has not yet provided a remedy or reason for this problem.

- Claymont, DE, USA

My safety was put at risk because i was driving on the highway and the engine went out on me. The engine is also knocking making a loud sound. I took the car to the dealer and they refused to do the safety recalls.

- Fairburn, GA, USA

The engine seized while driving the vehicle (vehicle belongs to my daughter). Towed to the mechanic. Replaced battery and starter, both burned up due to issue. Mechanic tried starting the car again to trouble shoot additional issues and burned up the new starter due to seized engine. Mechanic recommending to call the local dealer because of known class action recall on the 2014 Sonata engines for this problem.

- Wentworth, MO, USA

Hello I need your help! According to all info my car it has an engine recall when it starts with losing oil. Which my car has been doing, losing oil. The recall engine could seize up, stall, stop, but they are telling me that because my car is out of warranty 60k for second owner, they cannot repair it, this is a hazard to all. According to the records Mrs. [XXX] (former Employee at Hyundai) pulled up on my car she said was covered and I was under the 120 thousand miles. this report also clearly shows that recalls over the 60k were covered and fixed on my car, this should be covered as well a recall is a recall and has nothing to do with warranty. I had been waiting for months to get approval I have been trying to get ahold of the service staff member [XXX] to no avail. Finally, I decided to contact the dealership online and found the employee I was trying to contact no longer works for Hyundai. I was not notified nor was another employee assigned to my case. And what is even more peculiar is I was able to leave a message for that employee[XXX] and the receptionist did not tell me she no longer working there or that someone else was taking her accounts. So, after leaving a message on-line I received a call from [XXX] At the palatine Hyundai. I explained the situation and how much time I have been waiting. He submitted my documents right away the next day [XXX] told me it was denied due to my car being out of warranty. I am not sure what warranty has to do with the recall of engines. This is clearly a hazard. I am checking the oil consistently it sometimes very low and a quart is needed. I am being told-?? They will not even look at my car for the recall because of being out of warranty(60k). I received a text saying to call right away to get it taken care of but once the denied paperwork came back, they cancelled and said thanks for letting us service your car when I wasn't, even in the dealership much less having had service. And no one tr INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

- Palatine, IL, USA

The contact owns a 2014 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated, and lost motive power and stalled with unknown warning lights illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the body control module (BCM) needed to be replaced. The vehicle was towed to the local dealer and the contact was informed that the engine had seized and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted a case was filed and that the contact was informed that the case agent would contact her. The failure mileage was 82,273.

- South Chesterfield, VA, USA

On Aug 21,2022 I was driving my car and making a right turn on a street called Armstrong Mill and the vehicle just died out on me. Me being a female not knowing anything about cars I thought it was my battery or alternator. I replaced them both totaling almost 1100 dollars. The car still wouldn't start. The mechanic checked my oil and it was DRY which was odd being that i had just got a oil change 07/01/2022, which i have proof of as well as 4 other oil changes i got this yr. So i get to work that night and i start to research. I have only had this car since Oct 20,2021 so I was so confused. I found the recall and civil suit against Hyundai. I called Don Franklin Hyundai the next morning the service guy, Chris, asked for the last 6 numbers of my vin. I provided it to him and he said yes there is a open recall on you vehicle i have to get the process started but i have to warn you they can deny it because its been open for so long even tho you are a new owner of the vehicle. Well that is exactly what they did. I got denied for having sludge on the engine which i was told came from poor maintenance of the vehicle concerning the oil change. I got a oil change in Jan, April, May and also July. I got the air fixed in the cars air conditioning and all i kept this car in shape. There was no problems with this car until this engine. Now i was just told by BBB autoline that my complaint was not eligible because per BBB national program extended warranty claims vehicles purchased after 07-01-2020 that did not have the ksds performed prior to the occurence or engine concern receive the benefits of the lifetime warranty. I had no clue of this was not made aware AT ALL! I need help I was financing this car and now nothing. Please tell me my next steps. My children and myself could have been hurt badly why do they even have these cars still on the market with such a dangerous recall.

- Lexington, KY, USA

I started my 2014 Hyundai Sonata Hybrid and proceeded out of the garage. Almost immediately out of the garage, a loud high alarm went off and the dashboard read "Electric Motor Warning - Safely pull over and do not drive". My vehicle simultaneously lost any ability to accelerate and slowly tried to get the vehicle into a parking spot in our apartment's driveway. This was not the first time this has happened. This same thing happened earlier this year and required a recall service that I was told to be fixed after being without a vehicle for 3 months!

- Milwaukee, WI, USA

The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving approximately 40 MPH, the check engine warning light illuminated. The contact then stated that the vehicle failed to accelerate above 45 MPH. The vehicle was taken to an independent mechanic and the mechanic referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and stated that the fuel system feed line failed and caused the engine to be starved of fuel. The contact was informed that the feed line needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but the contact had not received a call back. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

- Waldorf, MD, USA

Back light panel had to be replaced because light keep blowing. Engine is burning oil and have to put oil in often

- Greenwood, SC, USA