10.0
really awful- Crashes / Fires:
- 6 / 23
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 42,659 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Hyundai Sonata. When the contact purchased the vehicle, she was not informed of any recall repairs being needed. The contact stated that the vehicle stalled several times and failed to restart. The vehicle had to be towed when the failures occurred. The vehicle was included in NHTSA campaign numbers: 17V152000 (seat belts) and 17V226000 (engine and engine cooling). The vehicle was also included in service campaign number: 946 (underbody corrosion preventative service and service campaign number: 953 (ECM & cluster update-engine monitoring logic product improvement). The contact did not receive any notifications. The manufacturer was contacted and referred the contact to wiesner Hyundai (1645 interstate 45 N, conroe, tx 77304, (936) 523-6300) to service the vehicle. The contact was to determine if roadside assistance would tow the vehicle to the dealer. The failure mileage was not available.
- San Antonio, TX, USA
The contact owns a 2014 Hyundai Sonata. While driving approximately 65 mph, the vehicle jerked, decelerated, and shut down. In addition, the check engine indicator illuminated. The vehicle was towed to henderson Hyundai superstore (702-565-1500, located at 460 N. boulder hwy, henderson, nv 89015) where it was diagnosed that the engine seized and needed to be replaced. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and the vehicle was repaired by the same dealer a year ago. The manufacturer was made aware of the failure, but did not call the contact back. The vehicle was not repaired. The failure mileage was approximately 138,000. The VIN was unknown.
- Henderson, NV, USA
Engine completely shut off while driving 75 on the interstate; taken to mechanic who reports that engine oil is full of metal shavings and will need a new motor. The vehicle only has 150,000 miles and has been well maintained so this happened without a warning.
- Mandeville, LA, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving about 65 mph, the vehicle jerked and decelerated. The entire dashboard illuminated. The vehicle was pulled to the side. The contact saw smoke from underneath the hood. The contact's companion opened the hood and noticed that the engine was on fire and called the fire department. The fire extinguished itself before the fire department arrived at the scene. There was no injury sustained. The contact was not sure whether a fire report was filed. The vehicle was damaged but was not totaled. The vehicle was towed to the premier Hyundai of tracy dealer (209-820-3550, located at 3480 naglee rd, tracy, ca 95304) where the vehicle was kept for investigation. The contact was provided a loaner vehicle. The contact stated that prior to the fire, the vehicle was taken to the same dealer to inquire about a recall which the contact was notified about (NHTSA campaign number: 17V226000 (engine and engine cooling). However, the technician told the contact to come back if a knocking noise was heard from the engine. The vehicle caught on fire again a few days later. The manufacturer was made aware of the failure and provided a case number as well as an escalated the claim. The contact was not called back. The vehicle was not repaired. The failure mileage was 87,526.
- Tracy, CA, USA
On 4/19/2019, I was driving my car at 60 mph on freeway and suddenly car's speed dropped to 20 mph with check engine light (mil) blinking. Also car was hesitating and wasn't going beyond 20 mph after that. It went into limp mode / low power mode. I got my car towed to Hyundai's dealership on 4/20/2019. I was informed that there was an issue with the knock sensor harness and it has been replaced under campaign T3G. I picked up my car from the dealership on 4/23/2019 but my car is still having knocking sound, car is hesitating and I got the engine light (mil) back up again on the very next day I.e. 4/24/2019. My car is at the same dealership since than for the repair and they are waiting for the parts from the Hyundai factory. I also contacted Hyundai Consumer Affairs center for this and case#: 15700612 has been created for this complain.
- Oreland, PA, USA
Engine seized in heavy flow traffic when leaving work.
- Nashville, TN, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that there was a loss of oil pressure, oil was burning extensively, and the oil light randomly flashed. In addition, there was an internal engine failure with no presence of an oil leak. Bob baker Hyundai (5285 car country dr, carlsbad, ca 92008, (760) 929-4900) and gosch Hyundai (100 carriage cir, hemet, ca 92545, (951) 397-2293) were notified of the failures. An unspecified manufacturer campaign regarding the engine was provided by one of the two dealers, but failed to provide a permanent remedy. The vehicle exhibited an abnormal noise, failed to accelerate, and excessive smoke was coming from the exhaust. The vehicle was unable to be driven. The manufacturer was notified of the failures and stated that the recall remedy failed. The failure mileage was not available.
- Oceanside, CA, USA
This is an on-going issue. Originally began mid March of 2019. Thus far all have been covered by warranty. Luckily, I'd just gotten off of I-95 when the following symptoms began. The engine light flashed, car only accelerated to appx 30 mph, hesitated and sputtered, as if it wanted to stall. On the occasion in March my car, with appx 82,000 miles, was towed to dealership. On, or about, April 5th I was told one of two issues are involved. One was the wiring harness (knock sensor) or engine replacement is required. Hyundai authorized the knock sensor replacement and I received the car on April 14th. I F I recall correctly, the knock sensor was a recall issue. All was seemingly fine until June 10th. At that time, the same issues I described above happened, including that the speedometer indicated I was traveling at 60 mph when I was probably travelling at 30-35 mph. My car was towed to Hyundai, again, and I am now awaiting their diagnosis. I don't feel anything less than engine replacement will be acceptable at this time.
- Port St Lucie, FL, USA
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stockton Hyundai (2979 auto center circle, stockton, ca 95212, (855) 830-3429) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. While driving 60 mph, the engine seized and the check engine warning indicator illuminated. The failure mileage was 88,000. Parts distribution disconnect.
- Modesto, CA, USA
Engine recall it was Friday night rush hour raining heavy traffic. While driving 35 mph on a busy street.the car engine stopped, no warning it would not go. I coasted to a stop all system lights were on the. Dash board. Tried to restart car no use, car just made noise but would not start. No warning.from the car.now the car will not turn off even with key out of car it will try to start and keeps trying to start.I had to disconnect the battery to get car locked. Brakes failed car rolling and used emergency brake to keep car from rolling. Towed to local Firestone and the reading was not done bc the obd was found just hanging there. Car has only 51,000 miles. Very dangerous I could have been rear ended. I could have had my children with me.if this had happened on the express way I would have likely caused a very hugh accident.
- Marietta, GA, USA
On 4/24/19 at approximately 5:00pm, I was driving down a busy city driving when my check engine light came on followed by all of the lights on the dashboard blinking. I drove into a parking lot and my car completely shut down on me. It would not turn on or start at all. I had to use my car insurance to have my car towed to my friends house because the Hyundai dealership was not within the towing range to be covered by my insurance. I called the Hyundai dealership service department at the very beginning of the next day, 4/25/19. The dealership came and towed my car to the dealership. After the inspection, I was notified that I suffered an engine failure and the engine had to be replaced. I was provided with a rental car, which I can use until my car is fixed, but Hyundai will need to send them a new engine so they dont know yet when the car will be fixed. I was also told that I would have to pay for the hoses, gaskets; anything that wasn't either a black surface or metal because the warranty does not cover those. The estimate for me to pay would be around $300. Also, during the inspection for the engine, I was told the axels were leaking and those needed to be replaced including all of the components of the brake system. I would have to pay the $50 deductible and the warranty would cover the rest. When the car completely shut down while it was still moving was very unsafe, especially during rush hour traffic.
- Fort Myers, FL, USA
Was driving my car at 60 mph on freeway and suddenly car's speed dropped to 20 mph with check engine light (mil) blinking. Also car was hesitating and wasn't going beyond 20 mph after that. This happened on last Friday 4/19/2019. I got my car towed to dealership (fred beans Hyundai of doylestown, pa) on 4/20/2019. I was informed that there was an issue with the knock sensor harness and it has been replaced under campaign T3G. I picked up my car from the dealership yesterday 4/23/2019 but my car is still having knocking sound, car is hesitating and I got the engine light(mil) back up again today 4/24/2019.
- Oreland, PA, USA
I was driving the call at about 50 mph and suddenly check engine light (malfunction indicator lamp) started blinking and car went into the reduced power and acceleration. I had to tow my car to Hyundai dealership and its being repaired under Hyundai recall campaign 953
- Oreland, PA, USA
On 4/13/19 I drove to pa. When I was on my way back right before the commodore barry bridge I got into the right lane exit 4 on to 322 East towards NJ when my car dropped gear and then my car engine shut off while in motion going about 40mph without warning. When I looked at the dashboard all of my lights were on, the check engine, oil, transmission, etc. Luckily I was not on the bridge yet and pulled into the shoulder lane. I tried to start my car again and it shuddered then came on and remained on for about 10 seconds before it died yet again. I had to get my car towed to mt. Laurel NJ where a mechanic told me there was nothing wrong with my car that they could find and that all they could find was that I was a little low on oil. This is the second time this has happen with this vehicle. The first time this occurred was about a year ago, I was pulling out of my drive way when my car suddenly died and jumped out of gear even when it was in park the car would not stay still. I had to push the car to the curb where I applied the handbrake. I had the car towed to burns Hyundai dealership near mt. Laurel where they told me that my front axle had pulled my car out of gear, which did not explain why the engine died. I had to replace the axle again. When I told burns Hyundai that there was a recall on this vehicle that included the engine and the transmission which applied to my situation they told me my VIN number was not on the list of cars with that specific recall when I clearly told them that it was happening to my car. They told me that there was nothing they could do and that the car "seemed fine" as far as they could tell. Clearly the car is not fine regardless what these mechanics are saying otherwise I would not be breaking down while driving. Being at 87,348 miles this car should not be experiencing a breakdown without warning twice within two years
- Mount Laurel, NJ, USA
The software update per Hyundai "953" service campaign, when activated, reduces engine performance which could lead to accidents (due to insufficient acceleration, etc.). I had the recent engine software update per Hyundai's 953 campaign. On 3/22/19, I exited a highway and slowed down prior to merging onto the next road. I needed to accelerate, however my engine bogged and hesitated significantly. As such, another car quickly approaching had to break heavily to avoid a collision with my car. I looked down and observed my engine light flashing. I took the car in to action Hyundai (millville, NJ), and they stated that the newly installed software had detected issues with my engine and automatically placed my engine in this low-power mode. I have since learned that I will be receiving a warranty engine replacement.
- Malaga, NJ, USA
Purchase car in 2014 and received a. recall about engine could stall or stop. On the road took it in for fix change oil check dip stick. After two other recalls I received a brochure to keep in my glovebox that the motor could stall like the previous recall.iworry about driving a car with this defect.my wife and me are 80yrs it worry's us.if and when we sell or trade car in do we let them no about the problem.do you have car in stock that does not have these problems because it would hard to sell
- Castro Valley, CA, USA
I was stopped at a light on a city street. When I went to accelerate my engine turned off & wouldn't turn back on. My car was not recalled, but it was under a safety campaign. I didn't receive notice of the campaign until after my engine stopped. Hyundai ended up replacing my engine. Thankfully I was able to move my vehicle from the road with the help of some nearby drivers and no one was injured.
- Jacksonville, FL, USA
Wednesday evening, February 27, 2019 at approximately 7:40 pm, my engine lost power and quit running. I was driving 50 mph eastbound on wa highway SR500 turning in a curve when the when the car lost power even though I had the accelerator pedal depressed and the engine did not respond. Thankfully it was at a time of the evening when there was not a lot of traffic on the freeway, but it was dark, so when the engine quit, and the power steering quit, I was barely able to control the car safetley off the freeway. When I had determined I was in a safe position, I tried starting the car again unsuccessfully. The engine would not turn over, so I assumed the motor was seized up.
- Vancouver, WA, USA
Check engine light illuminated, code reading of P2565. Wastegate actuator. This is an extremely common problem on 2011-2014 Hyundai with the 2.0L turbo that dealerships exclude from any extended warranties. The wastegate actuators are only available through Hyundai.
- Mason City, IA, USA
- West Palm Beach, FL, USA