10.0
really awful- Crashes / Fires:
- 3 / 13
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 28,418 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine light comes on and alarm stating hybrid sytem failure unsafe to drive. Car loses power and can't be driven. Had this fixed twice. This time it only was fixed for two days.
- Dover, DE, USA
Car was going approximately 50 miles an hour on a side street when warning lights went on, brakes stopped working, and the engine smoked and appeared to catch on fire. Car was steered into a parking lot and abruptly placed in park. Occupant grabbed valuables and quickly exited the vehicle. At that point, the front of the vehicle, under the hood went up in flames.
- Charlotte, NC, USA
My break went out while trying to make a stop.
- Newport News , VA, USA
My hydraulic brake booster went out, Very dangerous i almost had an accident, the car doesn-??t stop, there are no brakes the car would not stop I-??f the hydraulic brake booster goes out you have no brakes and if you-??re over 50 miles an hour the E break barely does anything it just sounds like you grinding into the ground. Very scary and I had a child in the car. Towed car to Hyundai.
- South Bend, IN, USA
Hybrid system warning comes up often and everytime I take it to get assessed, something different is getting fixed. These repairs are all expensive out of pocket repairs. The problems continues to happen and I-??m constantly repairing something different.
- Davis , CA, USA
Vehicle displayed hybrid warning while moving through an intersection on a highway. The car's engine turned off along with the power steering and brakes. Had the light not been in my favor, I would have been unable to stop on a high speed highway with oncoming traffic.
- New Haven, IN, USA
Trying to break after being hit to prevent hitting another driver. Ended up hitting the driver still and my car ended up catching on fire.
- Atlanta , GA, USA
The contact's friend owned a 2015 Hyundai Sonata. The contact stated that while her friend was driving at 20 MPH, a motorist informed her that there was a fire visible underneath the hood. As her friend opened the driver-side door, the vehicle became engulfed in flames. The contact's friend was taken to the hospital where she sustained severe burns to the left side of her body. The contact's friend had her skin grafted from the right side of her body to repair the severe burns sustained to her left thigh and ankle as well as other parts of her body. A police and fire report was filed. The vehicle was completely incinerated due to the failure. The remains of the vehicle were towed to an independent tow yard where it was deemed a total loss. According to the fire report, the fire was caused by an unknown electrical failure malfunction; the source of the failure was undetermined. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was 71,820
- Sachse, TX, USA
Hybrid car with various hybrid system failures that results in sudden loss of power while driving. this has occurred 3 times to me while on the highway (I-75 in South FL). Car suddenly loses power, could not accelerate but I was able to get off the highway safety. This has been reproduced at the dealer and they first replaced the hybrid generator then the hybrid battery and ECM and now it occurred again yesterday while I had 2 children with me and now they blame the transmission. This is a dangerous car that should be recalled and investigated for the true cause of sudden and unpredictable power loss.
- Coral Springs, FL, USA
The car has had multiple issues with the hybrid system. I-??ve taken it to the dealership about 4-5 times. They -??fix-?? the issue but a little while later I-??m having more hybrid warming issues. This last time I took it to a different dealership, paid for a diagnostic test, and was told my hybrid system was bad but because it was repaired too many times instead of replacing it, it-??s no longer covered under warranty. The issue from the last diagnostic test showed the master brake cylinder was faulty, I replaced it but I-??m still having the same issue. The mechanic I took it to did their own diagnostic test and it showed there is an issue with the hydraulic booster, high pressure accumulator short term charge. When I searched the issue, I-??ve found that many people are having the same issue with the same car/year as mine. I contacted the manufacturer and they are still not willing to fix it even though it is a possible defect in the car.
- Longwood , FL, USA
While driving, received Hybrid system warning that shut the car down. Power steering and braking were non-existent so safely stopping and pulling over was near impossible.
- New Haven, IN, USA
My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other cars speeding around me. I had no acceleration, I was just cruising off the highway at this point. Thankfully, my brakes did still work. Engine light and a bunch of errors turned on but went away once I pulled off and restarted the vehicle. I pulled off the road and once I decided to try and start it and go again, my car felt like it had hardly any power the whole way home. Fast forward to last weekend, I was driving home and my car would not accelerate. The engine light comes on and this time, my acceleration didn-??t completely shut off, I was just very limited. I had to ease into the gas because I felt like it was having a hard time shifting gears and keeping up with the RPMS. I felt uncomfortable pushing it above 50. As I got close to home, I noticed a knocking noise in the engine. I plugged one of my code readers in and it spit out 7e8, 7e9 and I believe it was p1326. Super rough start and feels like it-??s going to break down if I try to drive it. I-??ve left it parked since
- Fort Worth , TX, USA
City driving and the bells and warning message on the dash stated the electrical system was being evaluated for causes why the engine/electric drive failed
- Powder Springs, GA, USA
Several times this has happened. I am driving and all of a sudden my car stops and I get a message that says Hybrid System Warning, Safely Stop and Do Not Drive. The car will coast to the side of the road at times and other times it won't. I have taken it to the Holler Hyundai dealer in Winter Park FL and they told me nothing was wrong with it. They had my car for less than an hour. I told them there was no way they could have fixed the issue but they said they did. Obviously they didn't fix it because it has happened several times since then. Now my car will not even move. It starts up, radio works, AC works, just will not move. It is at the Sanford Hyundai service shop waiting for them to tell me what it
- Casselberry, FL, USA
2015 Hybrid Sonata, milages at 82,000 km, owned for 8 years. "Hybrid system warning, do not drive" message occurred, car lost 100% of its power, went into complete stop without any warnings on the middle of the highway. Hazard lights do not work and unable to warn incoming traffic that the car has completely stalled in the highway. The car is unsafe to drive. Went to Hyundai (here in Canada) several times, being charged every time for diagnostic and repair works, been told that the issues were fixed via software update. Problem persists. There are compelling evidences from different car forums, websites and NHTSA own database (28 reports under Unknown, 22 reports under Electrical sys. categories...) on the hybrid system failure or/and 100% power lost lead to complete stalled car. Although all these reports did not site any injury, major or death events, NHTSA should compel Hyundai to take appropriate actions to render the car safe to drive for the public because if accidents should happened, it cannot be undone and will affect lives of people. The public relies on a governing body to represent us and hold the manufacturer responsable to ensure that their mkt released products are safe: to save lives, prevent injuries, reduce vehicle-related crashes.
- Quebec, MA, USA
Rear passenger door will not lock manually or via manufacturer installed causing issues with child safety lock and at high speeds can be opened causing injuries and or death, Windscreen on panoramic sunroof detaches causing safety hazard
- Portage, IN, USA
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact coasted the vehicle off to the shoulder of the highway and the vehicle was towed to an independent mechanic. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) which the mechanic linked to the failure. The vehicle was then towed to a dealer where she was informed that the part was on backorder. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.
- Orrick, MO, USA
after taking my 2015 sonata eco to the dealership for campaign 993; campaign 210; and, campaign tww 15-17 I have experienced the following issues: RIGHT TURN SIGNAL STOPPED WORKING ALARM GOES OFF 5 MINUTES AFTER LOCKING THE VEHICLE DASH INDICATES MY REAR DRIVER SIDE DOOR IS AJAR WHEN IT IS LOCKED Prior to having the service done my vehicle did not have any of this issues. RUSNAK Hyundai Inland Empire has not been helpful in resolving these issues. I am being asked to pay to diagnose the issues that were not present prior to the software updates.
- Highland, CA, USA
-??Hybrid System Alert-?? comes up on the dash and the system shuts down, all electrical is lost including HAZARD LIGHTS and the ability to put the car into Neutral. Since the car shuts down Hyundai says they cannot retrieve the code to solve it. It has been happening on and off for over a year and I-??ve been stranded on a dark road with no lights on the car and no ability to push it off the road. HYUNDAI IS NOT HELPING! They need to recall these cars as the issue is widespread. The car restarts after a day or so, but in that moment it is not driveable and very unsafe. It-??s clearly a flaw, as there-??s no code to be found. It needs to be recalled and fixed. AAA has towed me or come out several times and cannot understand the problem.
- Wakefield, RI, USA
- Cumming, GA, USA