I was driving down the street I went to show down by hitting my brakes they wouldn't slow down the vehicle then the car caught fire

- Bennettsville, SC, USA

The contact owns a 2015 Hyundai Sonata. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 84,107.

- Roswell, GA, USA

I took the car for 4 recalls it had 2 of which were physical and the other two were software according to them. Took the car back to drop someone off, turned it off and then on; it began losing and breaking on its own at slow rpm-??s slamming on the breaks. a minute later after having turned the corner I turned on my hazards and it had continued to randomly happen to the car. It is not consistent it is completely random and I have had a mechanic only inspect it while it happened once because I-??ve only been able to have it happen while being inspected out of luck. I-??ve gotten several error codes to the car since from p04 misfires. Evap leaks etc. the car was in pitch perfect condition and after that day it has since stopped working properly. I have photos of the mechanics that day even leaving food in the back of my car as if they just relaxed and didn-??t do their job as professional as it could-??ve have been. They denied anything is wrong with the car and have offered me discounted inspections after claiming nothing was wrong they gave me one free inspection and I haven-??t gone back. My engine or censors are messed up. It puts my health and others at safety because it slams on the breaks unknowingly and randomly at low RPMs. The manufacturer has inspected my car and claimed it was okay although they unprofessionally left food and ate breakfast and left trash in the back. (With photo proof). Last there was NO issues whatsoever with my car until that day. Never had a misfire. Never had a engine light. Never had a popped tire. It all began they DAY I got my car back not even an hour later. I could not return that day because it was near closing time of the dealership and the day after I went they denied it has been tampered. This happened around the beginning of July 1-8th 2023.

- San Bernardino, CA, USA

Hybrid system failure leading to complete power loss while driving.

- Mcallen, TX, USA

The air bag sensor located in the front passenger seat does not function. It is available for inspection upon request. Because the sensor doesn't engage, the passenger-side air bag will not deploy in the event of an accident, leaving my passenger at risk of serious injury or death. The Hyundai of Cool Springs dealership in Franklin, TN, has inspected the car and confirmed that the sensor is not functioning. The sensor, if properly working, will show a glowing red light on the dashboard that goes on when a passenger sits in the passenger seat, and goes off after a few seconds. In the case of my car, however, the dashboard light goes on when a passenger sits and stays on (glowing red) the entire time the passenger is seated. This defective dashboard light, according to the Hyundai service technician, indicates that the sensor needs to be replaced. The cost the technician quoted is prohibitive at $3,500.

- Nashville, TN, USA

I have been driving at night about 3 times now and my headlights have gone off on their own and come back on after about 10 seconds. This has happened on countless other Hyundai drivers vehicles and needs to be investigated.

- Clinton, TN, USA

I was driving on the highway and my engine violently started to shake and I pulled onto the shoulder and the engine shut off. I-??ve had oil leak and engine problems with this car for 2 and a half out of 3 years! I-??ve had to buy countless gallons of oil. Multiple spark plugs, coil packs, etc. You can-??t drive the car for one whole minute without it stalling in traffic and almost causing accidents. So I can-??t drive it!

- Forest, VA, USA

On June 30, 2024 I was driving a 2015 Hyundai Sonata and the car caught on fire. There were no warning lights/ dash indicators/ no check engine lights or other warnings present. I had just exited the highway and while sitting at a light, smoke began emanating from the hood and within seconds the smoke turned dark brown at the vents near the windshield. I immediately exited out of the vehicle. I did not have time to pull over out of traffic. The car was engulfed in flames within a very short period of time. I had only seconds to exit the car. I would have struggled to get any passengers out of the backseat safely (i.e. kids in car seats) had I not been the only one in the car at the time. We had notified Hyundai of engine concerns that began in 2023, and they had given us the runaround for many months requiring us to submit paperwork for oil changes for the lifetime of the car and to keep returning to the dealership for "testing" after driving a certain # of miles. They required us to bring the car in to have pictures of the engine taken to ensure there wasn't "neglect" to the car on our part. This excessive and lengthy process by Hyundai took several months after initial concerns were brought up with the dealer. After being required to submit voluminous amount of paperwork and several trips to the dealership for "testing", Hyundai finally agreed to replace the faulty engine. We were told we could continue to drive it until a new engine was ordered. The new engine was scheduled to be replaced on July 11, 2024 however, the car burst into flames on June 30, 2024. Had Hyundai taken appropriate action when the issue was first brought to their attention, this incident would have likely been avoided and had not endangered my life and others helping. Thank you for your attention to this incident.

- San Diego, CA, USA

At 40,000 miles the transmission is already jerking, shifting hard into gear and downshifting hard.

- Burlington, NC, USA

My headlight and break lights constantly go out and need repairs and malfunction each time a change the light bulbs. My engine does not hold oil and it leaks constantly after 20 days of driving I have to get oil change every 30 days. I have repaired this leak on several times by the professionals and it still leaks and locks up my engine due to low oil.

- Temple Hills, MD, USA

In April 2023, I purchased a 2015 Hyundai Sonata Eco from Carvana with 56,000 miles. By May 2023, the mileage was around 72,000. While driving from South Houston to North Houston on [XXX], 2023, the car loudly popped as I exited the highway around 5:00 pm CST. I noticed smoke coming from the rear and parked in a construction zone near a convenience store. Upon inspection, the vehicle stopped working, and I saw a significant fluid leak underneath. A bystander alerted me to flames from the bottom and under the hood. I called 911, and the fire department arrived to extinguish the fire. Fortunately, there were no injuries or property damage. I later discovered that specific 2011-?"2015 Hyundai models had been recalled due to fire risk (NHTSA ID: 23V-651000), but this did not include the Hyundai Sonata Eco. The recall was due to the anti-lock brake system (ABS) module leaking brake fluid internally, potentially causing an electrical short and leading to a fire. I have photos and videos documenting the incident. Following the incident, I filed a claim with Travelers Insurance, and on May 28th, 2023, the vehicle was declared a total loss. While I appreciate their offer of ~$13,000, it is insufficient to cover the remaining loan balance of approximately $17,300. I am worried about the financial impact and potential danger I face due to this malfunction. The lack of information highlights the need for better consumer education. I am now looking into options to cover the remaining loan balance, acquire a new vehicle, and, most importantly, advocate for improved driver education regarding this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Spring, TX, USA

My 2015 Hyundai Sonata Sport with 63k miles does not show any open recalls relating to fires however, my car was parked, went to turn it on, smelled an electrical smell and white smoke began billowing out of the engine. Within minutes the vehical engine compartment was engulfed in flames. I was able to remove my family from the vehicle and fire department came out to extinguish the vehicle. Thankfully everyone movedthere vehicles and no other vehicles were impacted but insurance has inspected the vehicle and determined it's a total loss as the whole engine compartment is melted. If not for me thinking and the action of others, many others cars could have been burned and my family burned and injured as they are still shook up about. Hyundai offered me a low settlement but there is know recall on the specific VIN for electrical or engine issues. The following weekend I met a guy who just purchased a pre-owned Hyundai and after leaving he stopped at a red light and the vehicle engine compartment went up in flames while parked. There is a larger issue at hand here and please help us investigate this so no one else has to go through this nightmare.

- Tampa, FL, USA

The contact owns a 2015 Hyundai Sonata. The contact stated that after the vehicle was at the dealer for a routine oil change and an engine flush, the following day while driving at approximately 10 MPH in a stop-and-go school zone, the vehicle stalled and smoke emitted from underneath the hood. All the warning lights on the instrument panel were illuminated. The contact merged to the shoulder of the road and safely exited the vehicle. The vehicle was engulfed in flames. The police department was at the scene and attempted to extinguish the fire. The fire department later arrived and successfully extinguished the fire. The contact mentioned that the flames consumed the vehicle and only the framing was left but it was not determined destroyed yet. The vehicle was towed. A police report was filed. The VIN was included in NHTSA Campaign Number: 21V749000 ( Exterior Lighting, Electrical System) however the vehicle did not receive the recall remedy prior to the failure. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 161,765.

- Humble, TX, USA

While driving our vehicle (Hyundai 2015 Sonata Hybrid) around 25 MPH speed in city road... the vehicle stopped completely by itself in few seconds. Got the message "Hybrid System Warning! Safely Stop and Do not Drive" in dashboard and beep beep sounds. Thank god, no accident, the vehicles behand able to stop and avoid the collision. This is serious SAFETY issue, as this could cause accidents if vehicle stops by itself while driving. This is 3rd time in last few years with this vehicles. The recent incident happened was on 5/1/2024 morning around 8.00 am. We went to the Hyundai Service Center and they did looked at the codes and ran some scans and they found nothing wrong. And they said it could be some wrong system warning and can be ignored, as they can't reproduce the issue. And told us to report if this happens, but the worry is that, if this happens it could be serious life threating accident or injuries. They said they also got similar other Sonata Hybrid got same issue reported same day, but they can't find root cause. Same issue was happened last on 9/30/2022 and one before in that same year. They can't find the root cause that time too. They just updated software that time...and hoped that will fix. But the issue repeated again. While searching on the internet, found many people reporting this same error message and suddenly stopping the vehicle by itself. Very scary safety concern. So that's why we are reporting this to NHTSA. To take action on this with the Hyundai and investigate more. Now worried when we drive this vehicle. I have all pictures taken when this issues happened on 5/1/24 and also 9/30/22. I will share those here. Let me know if you need more information on this.

- Cumming, GA, USA

Engine light comes on and alarm stating hybrid sytem failure unsafe to drive. Car loses power and can't be driven. Had this fixed twice. This time it only was fixed for two days.

- Dover, DE, USA

Car was going approximately 50 miles an hour on a side street when warning lights went on, brakes stopped working, and the engine smoked and appeared to catch on fire. Car was steered into a parking lot and abruptly placed in park. Occupant grabbed valuables and quickly exited the vehicle. At that point, the front of the vehicle, under the hood went up in flames.

- Charlotte, NC, USA

My break went out while trying to make a stop.

- Newport News , VA, USA

My hydraulic brake booster went out, Very dangerous i almost had an accident, the car doesn-??t stop, there are no brakes the car would not stop I-??f the hydraulic brake booster goes out you have no brakes and if you-??re over 50 miles an hour the E break barely does anything it just sounds like you grinding into the ground. Very scary and I had a child in the car. Towed car to Hyundai.

- South Bend, IN, USA

Hybrid system warning comes up often and everytime I take it to get assessed, something different is getting fixed. These repairs are all expensive out of pocket repairs. The problems continues to happen and I-??m constantly repairing something different.

- Davis , CA, USA

Vehicle displayed hybrid warning while moving through an intersection on a highway. The car's engine turned off along with the power steering and brakes. Had the light not been in my favor, I would have been unable to stop on a high speed highway with oncoming traffic.

- New Haven, IN, USA