10.0
really awful- Crashes / Fires:
- 3 / 29
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 36,552 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Engine performance was reduced; a knocking sound could be heard from the left side of the engine; within a few days the engine stalled while driving and would not restart. Hyundai dealer inspection indicates the engine is seized up. Symptoms are similar to those in engine-recalled Hyundai Sonatas from the previous model year. Hyundai declines to pay to replace the engine, but I suspect this is the same problem as occurred in previous model year, for which Hyundai is replacing engines.
- Sacramento, CA, USA
The contact owns a 2015 Hyundai Sonata. While driving 10 mph, the vehicle shook and stalled without warning. The vehicle was taken to a local dealer (Hyundai village, 24 commonwealth ave danvers, MA 01923), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 15,000.
- Melrose, MA, USA
The contact owns a 2015 Hyundai Sonata. When the contact inserted the key into the ignition, the vehicle failed to start without warning. The vehicle was towed three times to the contact's residence. The local dealer was not contacted. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 57,641.
- Jacksonville, FL, USA
Air intake hose from the air filter box to the turbocharger inlet - 2.0 turbo engine - melted and broke. Reduced power and potentially foreign debris can enter the turbocharger and damage it, reducing power even further. Apparently many owners with the 2.0 turbo engine have experienced the same issue. I went to the local dealership this morning and they told me it could be a month before the back ordered part arrives. I was not offered alternative transportation.
- Mansfield, TX, USA
My engine suddenly stalled while driving down a busy highway with my family. Luckily no one was hurt thank the lord! we were driving down the highway when we started to hear a knocking noise and the car started to decelerate. We noticed there was white smoke as well. I was able to get the car to the shoulder of the highway. The car would not restart so we called roadside assistance and since it was Saturday evening, (after hours) we had park the car at a nearby walmart until Monday. I had to do the whole roadside assistance song and dance all over again Monday. The service department was very accommodating. They were pleasant and even provided a loaner car. They informed me the engine would need to be replaced but since my car only had 34,000 miles it should be covered. They said they just had to get it approved by Hyundai first. After a week of waiting they called me up an told me Hyundai would not be covering the vehicle due lack of maintenance (sighted oil crude build up as evidence) and I would need to fork over $5500. I got the oil changed and maintained the car but failed to keep documentation. Upon researching the issue, it appears Hyundai has a history of not standing by their warranty and leaving their customers high and dry. In fact they just settled a law suit for the same exact thing. So we paid up, waited a week for the repairs and now I'm back up here a week later with another engine problem (overheating). Luckily we only had the car for a week because they likely would've charged me again. Well hopefully they will provide me with a loaner again because this just destroyed my work schedule for today.
- Spring, TX, USA
While driving my car loses power. What causes this is a leaking manifold. My friend has a 2015 Sonata with the same issue.
- Brooklyn, NY, USA
The contact owns a 2015 Hyundai Sonata. While driving various speeds, there was a knocking noise coming from the transmission and the check engine indicator illuminated. The vehicle was taken to long island city Hyundai in queens, NY who stated that the vehicle was out of warranty and could not be serviced. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 99,988.
- Bronx, NY, USA
The engine broke down wile driving on the street. Mechanic is changing the engine.
- Los Angeles, CA, USA
The contact owns a 2015 Hyundai Sonata. While making a left turn, the rpms would increase and then idle. When shifting into drive, the motor would jerk violently. Finally, when driving and depressing the brake pedal to come to a stop, the brake pedal seized. The contact had to apply excessive force to bring the vehicle to a complete stop. The vehicle was taken to the crain Hyundai dealer (located in North little rock, ar) where it was diagnosed that metal shavings were found in the motor and the engine needed to be replaced. The vehicle was not repaired due to the repair fees. The VIN was included in NHTSA campaign number: 17V359000 (parking brake). The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No further assistance was offered. The approximate failure mileage was 84,000.
- North Little Rock, AR, USA
The contact owns a 2015 Hyundai Sonata. While driving various slow speeds, the vehicle stalled without warning. The contact stated that the vehicle stalled after making a right turn, usually directly after stopping at a stop sign. Rancho grande motors of san luis obispo, California was made aware of the issue, but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 18,000.
- Atascadero, CA, USA
The contact owns a 2015 Hyundai Sonata. While driving 35 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact noticed that the fuel in the engine oil was empty. The contact refilled the oil. The vehicle was restarted and returned to normal. The contact also stated that there was no oil leak. The vehicle was taken to the dealer (first lube usa located at 3614 w Lincoln ave, milwaukee, wi 53215; (414) 647-8820) where an oil flush was performed and the oil was refilled. The vehicle was not diagnosed. The manufacturer was not contacted. The approximate failure mileage was 58,000.
- West Allis, WI, USA
The car seized up and died when going up a hill
- Woodmere, NY, USA
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving, he heard a rattling noise under the hood. The contact stated also mentioned while taking the vehicle to be serviced for an oil change, the rattling noise began to make a loud knocking noise. The check engine warning light illuminated. The contact mentioned that the independent mechanic informed him that he should not drive the vehicle and that he needed to have the engine checked. The vehicle was then taken to dave hallman Hyundai at 2104 state St, erie, pa 16503, (814) 452-6731 where it was diagnosed that there was an oil sludge build-up and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not offer any further assistance. The failure mileage was 56,150.
- Union City, PA, USA
Cylinder one misfire causing vehicle to loose power while driving, significant shaking of vehicle. Vehicle had minimal acceleration. Check engine light flashing, remained illuminated when vehicle was safely maneuvered to highway shoulder. Required new spark plug and coil. Vehicle only has approximately 41,000 miles.
- Mooresboro, NC, USA
Takata recall......I was driving my car and I heard a loud noise, shortly thereafter, the car dashboard said that the car was running hot and it shut down in the middle of traffic. I rolled to a stop and put the car in park. I got out the car and look under the car to see if I saw anything because of the noise, and I didn't see anything. I popped the hood and noticed that the antifreeze level was not low and that the pressure was not tight on the radiator hose. So I could not understand why the car was running hot. I closed the hood and got back into the car and started the car back up because it appeared to have cool down. I drove the car to the nearest parking lot and called a tow truck to take the car to the dealership. Once the dealership look at the car, they noticed that the pulley was not on the alternator, the serpentine belt was at the bottom of the car and that was the reason the car was running hot. They said they have never seen anything like that before. New car with only 66,000 miles on it and the pulley on the alternator is completely off while driving is not safe. In rush hour traffic in the city, is not safe for me and my kids.
- Mabelvale, AR, USA
I was on a city street approaching a red light, as I was coming to a stop my car's engine shut off without warning. Oil light, check engine light, and battery light were illuminated. I put my hazards on, put the car in park and attempted to re-start the car with no luck. Car did not make any turning over sounds when trying to re-start. Dashboard lights, radio, powers windows still worked. I called roadside assistance and waited in my car blocking one lane of traffic. After about 10 minutes a passerby pushed my car to the side of the road, at this time I noticed it was very hard to steer and the brakes started to lock up. I put the car in park and waited for the tow truck. While waiting I made several attempts to re-start the car. After about 30 minutes the car restarted and I was able to drive the 3 blocks home. The following morning I had the car towed to the dealership. I was told they couldn't find anything wrong with the vehicle. They could not recreate the issue and no error codes showed up. There were also no error coeds in the log but if the engine shut down it seems like something should be in the log. I'm extremely nervous to drive thinking this can happen again in a more dire situation (like on the freeway). I see other complaints online with this same situation and am concerned for mine and my passengers' safety.
- Oxnard, CA, USA
Performed oil changes at two different auto repair facilities within 4 day span. The reason for this is each service showed overfill on oil dipstick. Showed the service advisers at both facilities. I took vehicle to Hyundai dealer and purchased a replacement oil level indicator as per VIN. They say I had wrong dipstick for engine. Placed replacement dipstick in engine and showed Hyundai service rep that oil level still showed overfill. I had them change oil and they showed me that replacement dipstick registered correct oil level. So, either this engine is operating ( 38000 miles) at under fill, overfill or proper fill level. Been using manufacturers oil viscosity recommendation (5W-20 and dealer used 5W-30 syn/bld).
- San Antonio, TX, USA
Several times when moving from a stop the engine seems to die and starts up.
- Citrus Heights, CA, USA
At about 12:00 pm on 7 April 2017, I was stopped at a red light on a major thoroughfare (50 mph speed limit). When the light turned green, I depressed the gas pedal, but the vehicle failed to move. Instead, it hesitated, bucked a bit, and then lost power altogether. I put the car in neutral and, after a couple of tries, the car restarted. As I accelerated, the car exhibited more hesitation, then operated normally. Ironically, I was on the way to the local Hyundai dealer to pick up our other vehicle and made it there. I reported the problem to the dealer and turned it over to them for diagnosis/repair. The dealer could neither detect any problem nor duplicate the incident. According to their write-up: "scanned for codes. No dtcs at this time. Fuel pressure is normal. 10 mile test drive and update has already been completed....unable to duplicate..." this morning, I learned that Hyundai has recalled 1.2 million vehicles and symptoms of the problem are exactly those that my vehicle exhibited. However, my vehicle is a 2015 model and does not appear to be covered by the recall, notwithstanding the problem I experienced yesterday. In any case, my vehicle has only 26K miles and has been well maintained by the dealer. I suspect it has the problem for which Hyundai is now recalling over a million vehicles.
- Crofton, MD, USA
- Lancaster, CA, USA