10.0

really awful
Crashes / Fires:
1 / 18
Injuries / Deaths:
0 / 0
Average Mileage:
28,389 miles

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« Read the previous 20 complaints

problem #220

Sep 272022

Sonata 4-cyl

  • miles
My vehicle lost power exiting the freeway. I went from 70 miles an hour to 10 miles per hour in a matter of seconds. The Check Hybrid system, Turn off engine HEV ! triangle showed up on the dash, then the car slowed to a halt. I had to get my vehicle towed home, then towed to the dealer the next day. The problem with this is, for the past year, the Check Hybrid System HEV light would come on. I took it to the World Car Hyundai North dealership in Live Oak, Texas and a few months later, it's doing the same thing. My vehicle was in the shop at World Car Hyundai from March 24, 2022 until 9/9/2022. I drove my vehicle one week, went out of the country for 2 weeks and upon return, coming from the airport almost home, the car does the same thing. You would think after having my vehicle for 6 months, the problem would be fixed. I started bringing my car in for this problem September of 2021. I was told, I needed an oil change, a new battery, ne plugs, codes checked, etc. None of this seemed to fix my vehicle, because a few weeks later, the car would slow to an almost stop and I would have it towed to the dealership again. There has been several mechanics working on my vehicle and they've all said something differently. My vehicle was never written up for the correct problem until recently, when the manager was able to drive my vehicle and it stopped on him. I don't feel safe driving this vehicle anymore. I have taken this car to the dealer ship for the same problem, actually once in 2018 and every other month since 2021. I've been inconvenienced, , put on hold, far to long, I need a new vehicle and I need a loaner car, while my they're trying to figure out what to do. I've been told I needed a new engine twice, but all of a sudden, it passes the engine test and there is something else that the dealership is trying to do to fix the problem. Well, since I've been taking my car back and forth to the dealership, it is now out of warranty. The car remains unsafe to drive.

- Schertz, TX, USA

problem #219

May 022022

Sonata

  • miles
Vehicle has excessive oil consumption. Has been an issue for some time now. Same engine is under recall for the rods/valves malfunction. vehicle has had regular maintenance done. there is no aftermarket work done to the engine. Vehicle has been to the dealer for this issue 3 separate times now and the issue is progressively getting worse.

- Quakertown, PA, USA

problem #218

Jun 012022

Sonata

  • miles
For the past several months I have been experiencing extreme oil consumption. I drive my Hyundai Sonata 2016 an average of 120 miles per week and I am required to put in at least one quart of oil each week. This is not normal and there is a serious internal problem with my engine. I am not leaking any oil whatsoever, therefore, the engine is burning oil. The Planet Hyundai dealership in Golden, CO has told me that they have many cars with the same problem waiting to get their engines replaced under warranty. Planet Hyundai has told me there is nothing more to be done and I need a new engine and to contact Hyundai Headquarters, which I have. I have an extended warranty I purchased when I bought the car and it goes for $100,000 miles or July 2, 2023. My extended warranty has referred me to another Hyundai dealership in the Denver area and they are telling me I need to do a combustion cleaning for approximately $1000. Then I have to wait till I drive another 1000 miles and then they will let me know how my engine is doing? If one Hyundai dealership says there is nothing more they can do why would another Hyundai dealership (MacDonald. Please help and thank you so much for your time.

- Lakewood, CO, USA

problem #217

Mar 102022

Sonata 4-cyl

  • miles
The engine failed. PIAZZA HYUNDAI in West Chester, Pa confirmed that the engine bearing in my THETA 2 ENGINE failed however HYUNDAI refused to honor their Expressed warranty of 10 year 100,000 mile. This engine is part f the Whistleblower's case which was reported to NHTSA however HYUNDAI refused to replace the engine even though they know they have a major problem with the design and manufacturing of their engine. We have been without our car since March of 2022. We want HYUNDAI to honor their warranty and compensate use for our loss of use of our vehicle during the last 6 months. HYUNDAI knew and knows they have a problem however they have failed to live up to their responsibility. Please contact me as soon as possible via phone and in writing. My cell # is [XXX]. My home # is [XXX]. My mailing address is [XXX]. I have additional documentation on this matter which I will provide to you once you contact m since I'm reporting this on my cell phone. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Oxford, PA, USA

problem #216

Sep 222022

Sonata

  • miles
Had previous issue with HEV warning light and took to dealer. But While driving down the road last night, the HEV light on the dash comes on and beeps, the car sputters then the brakes slam on and the car immediately shut off in the travel lane. Turn car back on put into drive and same thing happens. Vehicle was towed to Dealer.

- Dubois, PA, USA

problem #215

Jun 152022

Sonata

  • 140,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was taken to the dealer for routine maintenance and the contact was informed that there was a leak in the scored piston cylinder walls and that the part needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under warranty. The failure mileage was approximately 140,000.

- Henderson, TX, USA

problem #214

Sep 092021

Sonata

  • 147,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated that on multiple occasions while driving at undisclosed speeds, the vehicle stalled without warning. Additionally, the contact stated that he noticed white smoke coming from the exhaust. The contact stated that the vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The mechanic stated that the vehicle experienced excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was due to the lack of proper maintenance. The failure mileage was approximately 147,000.

- Tampa, FL, USA

problem #213

Aug 252022

Sonata

  • miles
Driving down the road so if a sudden it felt like something fell out from under the car and it sputtered a bit then lost all. When I tried to start it a few minutes late all comes on except engine

- Bartlett, TN, USA

problem #212

Aug 172022

Sonata

  • miles
I was driving and then my car jerk every time I tried to go pass 20mph so I took it to the auto zone to get it checked and they hooked a machine that read code p1326 so I took it in to get checked and the mechanic replaced a knock sensor spark plugs and coil pack and for some reason the vehicle still is misfiring on spark plug number 3 it-??s getting no fire I-??ve bought a new fuel injector that-??s still new in the box but now the vehicle is reading code p0193 which is the fuel rail pressure sensor and was told it could possibly be the engine and I-??ve been online and see there has been a lot of problems with Hyundai and knock sensors

- Atlanta, GA, USA

problem #211

Jul 152022

Sonata

  • 100,000 miles
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.

- Salt Lake City, UT, USA

problem #210

Aug 112022

Sonata

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.

- Spanish Fork, UT, USA

problem #209

May 012020

Sonata

  • miles
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.

- Levan, UT, USA

problem #208

Aug 172022

Sonata

  • miles
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous

- Placerville, CA, USA

problem #207

Jul 052021

Sonata

  • miles
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.

- Jasonville, IN, USA

problem #206

Dec 152021

Sonata

  • miles
My vehicle first went into limp mode and stalled while driving December 2021. Vehicle was taken to Dealership in Alpharetta, GA. I was advised the knock sensor needed an update. The update was completed but the vehicle continued to go in limp mode and stall again March 2022 after driving less than 1000 miles since previous repair. The vehicle was taken to dealership in Wake Forest, NC. This time there was no update for the knock sensor so I was advised they would need to replace knock sensor but it was on backorder until end of May 2022. The knock senor was replaced picked up vehicle and engine light came on by the time I had drove 50 miles and vehicle started to go in limp mode and stall again and car started shaking an bad vibration. Drove the car next morning and it put me down again going into limp mode, stalling, whole dash board lit up every warning light on and dinging, car shaking and made loud noise had to have towed back to dealership. This time dealership claim it came from misfire on cylinder 3 but that doesn't explain all the issues. I was called to pick up car again June 2022 car had bad vibration, knocking, still going into limp and stall mode, hybrid system warning light came on again, gear sticking not changing like it's supposed to had towed back to dealership. This time dealership replaced other 3 cylinders picked up car July 2022. Did a test drive advised car is still stalling, gear still sticking, vibration still, air not cooling and hybrid indicator needle bouncing back and forth from power to 80 never stabilized. Dealership claims can't find anything wrong. I have almost been hit 10 times since December 2021 because of vehicle going into limp mode while driving this is very dangerous to be going 55 to 70 and vehicle drops speed back to 10 all of a sudden in traffic

- Rocky Mount, NC, USA

problem #205

Jul 222022

Sonata

  • miles
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn-??t diagnose in Nampa that-??s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I-??m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it-??s being addressed.

- Tigard , OR, USA

problem #204

Jul 272022

Sonata

  • miles
The car requires a quart of oil every 1 to two weeks. Brought it to multiple dealerships and was never given a reason why. Car was making knocking noises anytime driven at 45 or below and sometimes higher. We believe it had to be about the recall Hyundai has advised us about multiple times. We brought it to them on Friday July 22nd. They updated the Hybrid system and we left. Driving the car to work July 27th and the car went into -??limp-?? mode and stated that there was a issue with the hybrid engine and to shut the car off immediately. I was able to pull the car off the road and turn it off. The engine light constantly blinked when the error happened. When I shut the car off and turned it back on, it the same hybrid error shows up on the screen again. We had to have it towed to the same dealership we went to the previous day. They have to diagnose the issue but it might take weeks because they have one hybrid tech.

- Sevierville, TN, USA

problem #203

Jul 212022

Sonata

  • miles
The knock sensor detection system is messing

- Louisville , KY, USA

problem #202

Jun 302022

Sonata

  • miles
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.

- Fort Worth, TX, USA

problem #201

Jul 162022

Sonata

  • miles
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.

- Corona, CA, USA

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