10.0

really awful
Crashes / Fires:
5 / 7
Injuries / Deaths:
6 / 1
Average Mileage:
13,741 miles

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« Read the previous 20 complaints

problem #66

Apr 122023

Sonata

  • miles
Paint delaminating from the roof of my vehicle. Can cause rust and possibly rust through.

- Lakewood Ranch, FL, USA

problem #65

Jul 182023

Sonata

  • miles
I was driving to work and suddenly my car gives me signal hybrid system alert turn off the engine and completely shut down on me as I was in the freeway. Thankful I made to safe area. I had it tow to the dealership and they are mentioning to me that they are not sure if is Power train module but they want charge me $1391. They say is not guaranteed that-??s going to fix the issue the service advisor mentioned he could be the transmission or the engine. I-??m just so overwhelmed because me taking there I thought they have everything figure it out. Communication with them is really hard to get through them they always giving me the round arounds. Please help

- Los Angeles , CA, USA

problem #64

Apr 102023

Sonata

  • miles
01/26/22 Brought 2016 Hyundai Sonata to Fremont Hyundai (Fremont CA) for "Smart Junction Box" recall. 08/12/22 Brought vehicle to Fremont Hyundai for intermittent turn signal recall. 04/10/23 Brought vehicle to Stevens Creek Hyundai for "A 993 HYIMMOA0 -Sonata (LF) S/W UPD & DECAL (23-01-014H-3) RECALL DEFAULT 31599 WH." Told the service dept the vehicle was still having turn signal issues. Refused to correct instead told us to need to bring back to Fremont Hynudai otherwise wanted to charge us $250 to correct it. We felt Steven Creek Hyundai should have corrected this instead of sending us back to Fremont CA.

- San Mateo, CA, USA

problem #63

Jun 102023

Sonata

  • miles
Car is consuming an increased amount of oil. PVC valve replaced. 5 quarts of oil after oil change is only lasting about 2.5k miles with oil on dipstick being barely readable requiring 4 quarts to get oil in middle of normal range for vehicle.

- Olathe, KS, USA

problem #62

May 022023

Sonata

  • miles
My car burned all the engine oil within 2000 miles of oil change. And the tank is empty. This is the second time that happened

- Leander, TX, USA

problem #61

May 192023

Sonata

  • miles
My car is burning oil at an excessive rate. I bought this car August 2022 and within the first year I was having to constantly fill up my car with oil to make it through the month. I finally had a claim open for the oil test and at first was told that I do qualify for a new engine and to bring it in for pictures etc to get this going. This was around December 2022/January 2023I bring my car in to Hyundai dealership. they did not do this and I was told that everything should be okay no engine replacement.Again I had to put oil in before my next oil change. I brought it in on April 3 2023 by April 27th my car had consumed over 3L of oil. Another claim was filed and Hyundai denied stating car out of warranty. The dealership denies there-??s any issues or lawsuit associated with my make/model/year for my car. A quick google search has shown that there is indeed. One article states that a recall was going to announced for May 19th2023 for this same issue.

- Brockton, MA, USA

problem #60

Mar 282023

Sonata

  • miles
Panoramic sunroof wind deflector bonding failed. The detached wind deflector can come off while driving and interferes with the sunroof closing. It-??s possible that the wind deflector and the glass sunroof could detach entirely while driving and cause an accident. I have used the sunroof feature less than 5 times since purchasing the vehicle in May 2019. There is a recall on this part for the Sonata Hybrids for the dates of 12/8/14 to 8/18/15. On 4/7/23 Long Hyundai of Chattanooga confirmed the problem and charged me $185.73 to look at the problem. They will order a new part and install it which will cost me $398.94. I declined because I think that this is a manufactured flaw that should be repaired by Hyundai at no cost to me. I have spoken at length with Hyundai customer service representatives and was informed that they would not repair it because it is not included in the recall. They recommended that I contact Better Business Bureau. BBB Auto Line informed me that NHTSA handles recall issues.

- Chattanooga, TN, USA

problem #59

Apr 152023

Sonata 4-cyl

  • miles
I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

- Wilsonville, AL, USA

problem #58

Mar 312022

Sonata

  • miles
Hello, I have reached out to Modesto Hyundai and consumer affairs since May of 2022. I have been shunned and told nothing is wrong. The message below was sent last year in May. I was turned away because I could not afford the diagnostic even though it was covered under a past warranty recall. I had to complain. A few months later I came up with the money and was told I was given the wrong information the first time. They kept the car for a week, , drove only 30 miles and said it was the battery. I recently had a oil change done at Hyundai in February 2023. They failed to mention the oil everywhere and said everything was fine. The engine stalls on a daily bases. The 2 prior oil changes one said they thought oil was leaking but didn't know from where the other said something was wrong with the oil pan. Also you can smell gas in the cab and the head and tail lights have been replaced 3x each in the last few months. "I have gotten no where with the Hyundai dealership here in my town. I was told I'd have to pay for a diagnostic to see if something is wrong before the vehicle could be checked to see if the engine is failing. I believe this car is a lemon and has stalled on several occasions. I recently had an oil change and was told their diagnostic came out clear yet the engine still acts up and will stall while driving. Will it take for my car to stall on railroad tracks and be hit by a train and killed before Hyundai fixes the issue" Women and children die in in faulty cars because no one would listen. A mechanic told me his friend had the same exact car down to the year and had the same issues and Hyundai said it was infact a recall and they replaced the vehicle. Did Hyundai make it right because he was a man? Is this something I should just look for an attorney for" Please help as I know something is seriously wrong with this car. I was told that Hyundais are safe cars yet I have never felt more unsafe in a vehicle." Thank you for your time. Hoping for the best.

- Modesto, CA, USA

problem #57

Dec 072022

Sonata

  • miles
I just drove up a small hill and then I had to accelerate to get onto the on-ramp to match the speeds of highway traffic. The engine shut off. no lights from the cluster gauge illuminated. had to really use my leg muscles to step on the brakes really hard to avoid a front collision. had to really use the muscles in my arms and hands to steer the steering wheel hard too. it felt like the loss of brakes and steering capabilities turned off and were really hard to use when the engine turned off for no apparent reason.

- Honolulu, HI, USA

problem #56

Jan 262023

Sonata 4-cyl

  • miles
In November, 2022 my car stalled on the expressway. The indicator, Hybrid trouble turn off engine(not exact wording),tried to turn back on after sitting, it came on there was a loud noise as I put it in drive. It was towed to Happy Hyundai ( The car was hit on expressway while waiting on the tow truck). [XXX] in the service department ensured me nothing was wrong, I reminded him that it shut off while in drive on the expressway. He had it inspected again, only to say they believed the hybrid system needed to be updated. It was updated and I was charged a service fee because no parts were needed, ([XXX] words) I was under the impression that my car is under warranty and any service under warranty would be no charge but because no part was needed. I had to pay. Not two (2) months later same thing happens....I had just gotten my oil changed at World Hyundai in Mattenson, IL. Driving in the express lane on the expressway. Lights come on to turn off engine again...... ONLY by the grace of God was I able to coast to the right to get on the shoulder, traffic was moving fast!!!! It was towed back over to Happy Hyundai on Cicero.Trying to explain to [XXX] (service department) was hard I did tell him the car was there for the same thing two (2)months ago.My life and my daughter's was put in jeopardy on both occasions. I transport my grandsons to and from daycare and school, they had been dropped off earlier(the thought of them being in the car when this happened is scary).My car can be inspected at Happy Hyundai, 9121 S. Cicero, Oak Lawn, 60453. 708-382-8000 Paperwork from first incident are in the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Chicago, IL, USA

problem #55

Nov 202022

Sonata

  • miles
While driving on the highway at speed, I received a red Check Hybrid System error, and immediately lost all acceleration, putting myself and all occupants at risk on a busy interstate highway, as we tried to find a safe way to quickly change lanes and coast to a stop in a safe location. The cause is under diagnosis by a Hyundai Service Center. This was a sudden failure and there had been no previous warning alerting us to substandard system condition.

- Richardson, TX, USA

problem #54

Oct 142022

Sonata

  • miles
2016 Hyundai Sonata (not part of any recall) driven short distance on expressway had "check engine light" come on. Pulled off of expressway and checked under hood...No visible issues. Chose to return home via side streets as car was riding rough and having problems with acceleration at that point. Short while later, heard loud noise and saw smoke coming from under hood. Pulled to the side of the road and exited car. Was told by bystander that car was on fire. Called Fire Dept, by the time of their arrival, entire front end ablaze, tires and body melted. Thankfully, fire extinguished before any explosion or damage to neighbor's property occurred. Vehicle was a total loss.

- Chicago, IL, USA

problem #53

Oct 242022

Sonata

  • miles
Still having intermittent turn signal problems after the dealership worked on turn signal recall. Sometimes no signal or signal stays on after turning, even after flipping the turn signal switch off. Sometimes there is a delay (up to 10 seconds) before turn signal lights on. Just trying to signal a lane change is dangerous because I never know if the turn signals will work properly.

- San Mateo, CA, USA

problem #52

Aug 302022

Sonata

  • miles
The horn on my car is so quiet, most times I use it nobody hears it, including myself. It's very dangerous for emergency situations where I need to use a horn.

- Atlanta, GA, USA

problem #51

Aug 242022

Sonata

  • miles
The sunroof assembly incorporates a wind deflector to help reduce wind noise in the passenger compartment when the sunroof is open. If the wind deflector becomes partially detached from its mounting bracket while the sunroof is open, the deflector can interfere with the closing of the moveable sunroof panel. In some cases this interference can result in the sunroof panel detaching from its mounting tabs. https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V726-5975.pdf The 'fix' does not last. I bought my 2016 Hyundai in Nov 2018. The dealer who fixed my detached sunroof wind deflector told me there was no open recall on the car. Now I know why: 'As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.' It's now evident that the deflector was fixed at least once before i took ownership. I fixed the deflector in 2020 after it separated while i was driving. I was able to close the sunroof but I was ignorant of the greater danger, the glass sunroof panel flying off the car. As described in the first paragraph these is a serious issue. the 'fix' provided by Hyundai does not last. It's an insidious issue waiting to impact new owners like me who are unaware of the danger. Hyundai must provide a permanent fix for this issue. The defellector detached for the third time in August 2022. Hunter Hyundai in Fletcher NC won't fix it under their repair warranty (only one year from their fix in May 2020) and wants $350. In my first complaint I wanted Hyundai to reimburse me. The issue is larger than this because detachment of sunroof is chronic and remains a ticking time bomb in the car's roof. Hyundai must provide a permanent solution that doesn't rely on glue to hold a part under spring tension.

- Brevard, NC, USA

problem #50

Aug 012022

Sonata

  • miles
2016 Sonata panoramic sunroof wind defector. The wind deflector separated in 2020 and was repaired under warranty by Hunter Hyundai in Fletcher North Carolina. This issue is a design and manufacturing issue. The wind deflector is under spring tension when the sunroof is open and is attached to the body with glue at three points: center, left and right. Because I was skeptical that the fix would work I hesitated to open the panoramic sunroof which was a $1,000 option. With the sunroof open and the wind deflector popped up if it detaches it's difficult or impossible to close the sunroof. This is way it's a safety issue. the sunroof can be opened during driving and once open attempts to close while driving may lead to single or multiple car collision. In my case I opened the sunroof in the garage to see if the deflector was still attached. It separated at the center and passenger side. i was able to close the sunroof but had to hold down the deflector while closing the sunroof. risky business. the hyundai dealer would not fix the defect under the original repair warranty as it was done in May 2020. The recall (152) in 2016 was closed. The cost to repair is $355 and it may happen again. This is a design and manufacturing defect that should be repaired free of charge. I called Hyundai customer service and have a case number: 202112366.

- Brevard, NC, USA

problem #49

Aug 142022

Sonata

  • miles
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.

- New Orleans , LA, USA

problem #48

Aug 172022

Sonata

  • miles
I assuming it-??s my knock sensor and hopefully the harness or anything doesn-??t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came

- Atlanta, GA, USA

problem #47

Jul 272022

Sonata

  • miles
There is a recall outstanding that for some reason isn't associated with my car's VIN so the manufacture Hyundai is refusing to pay or make repairs. They even suggested that I buy a part that should fix the problem, after paying $246.75 for the part; the problem remained. The recall number is 16-01-067 for 2016 SONATA (LF) and SONATA HYBRID (LF-HEV); my car is a 2016 Sonata Hybrid. SUBJECT: PANORAMIC SUNROOF WIND DEFLECTOR PLATE REPAIR (RECALL 152) Description: Certain 2015 and 2016 model year Hyundai Sonatas and 2016 Sonata Hybrids come equipped with an optional panoramic sunroof. The sunroof assembly incorporates a wind deflector to help reduce wind noise in the passenger compartment when the sunroof is open. If the wind deflector becomes partially detached from its mounting bracket while the sunroof is open, the deflector can interfere with the closing of the moveable sunroof panel. In some cases this interference can result in the sunroof panel detaching from its mounting tabs. If the sunroof panel detaches while the vehicle is in motion, the panel could become an obstacle to other drivers, increasing the risk of a crash. The wind deflector on my car detached a year ago and after several requests to fix the detached deflector the dealership hasn't and refuses to recognize the recall. Is there a way to help get my car's VIN appropriated associated to this recall so if can be fixed?

- Englewood, NJ, USA

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