HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on

- Covington, GA, USA

I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I-??ve had the car I-??ve never taken it to Hyundai to get the recalls taken care of. Until recently I took my car to get the recalls fixed and they told me they had already been taken care of. The gave me the dealers contact information and I-??ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back. The recalls for my vehicle are very serious recalls that I need to get fixed. One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I-??m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update. I just don-??t know who I need to contact to help me get this resolved.

- Laguna Niguel, CA, USA

My 2017 Hyundai is not listed on the recall for excess oil consumption and I am trying to find out why it is not included. I have to add oil every week to my car and have to change the spark plugs every couple of months. I would simply like to know why my 2017 Hyundai Sonata is not included on the recall as well as how I can get it included since it is one of the Sonatas with the excess oil consumption problem. Thank you very much for your time and consideration of this matter.

- Wrens, GA, USA

National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Anti-Theft Upgrade Request and Complaint Dear Sir/Madam, I am writing this letter as an Autochthon American woman exercising my rights to conduct commerce and practice freedom of religion, seeking assistance and resolution for a distressing incident related to the theft of my conveyance. I believe that the faulty design system of my Hyundai, which was advertised as reliable, contributed to the unfortunate incident of theft. On [date of theft], my vehicle, a [make, model, year, color, license plate number], was stolen, and it has had a severe impact on my ability to conduct commerce, generate income, and practice my religious rights freely. The theft has left me under duress, causing immense stress and a crippling financial situation. The advertised reliability of Hyundai vehicles has proven to be far from the truth in my case, as well as the experience of many others. I am seeking assistance and action from the National Highway Traffic Safety Administration to address this issue and improve the anti-theft measures in Hyundai vehicles. My inability to utilize my vehicle has significantly hindered my daily life, preventing me from engaging in productive work and fulfilling my religious obligations. I implore the National Highway Traffic Safety Administration to thoroughly investigate this matter and take necessary measures to enhance the security and anti-theft features in Hyundai vehicles. I kindly request the following actions: 1. An investigation into the reported faulty design system contributing to the theft of my vehicle and its impact on others. 2. A prompt recall and implementation of an effective anti-theft upgrade for all affected Hyundai models to prevent similar incidents in the future. 3. Adequate compensation or support to help alleviate the financial burden caused by the theft and its consequences. I am aware of the National Highway Traffic Safety Adm

- Gwynn Oak Ave, MD, USA

Several weeks ago, the trunk would not open. The latch was determined to be defective. I paid for a repair and replacement at a local garage. I had discovered there was a recall but phone calls to the dealership service department were not returned. I paid $149.79 for the part and part of $150 labor charge to replace the trunk latch. Can I get a reimbursement for this part replacement and labor to repair?

- Rockaway, NJ, USA

I have financed my Hyundai Sonata Sport 2017 in December of 2019. I have not had any issues until this current year of 2023. I have noticed that with every oil change that I receive that I would have to go back to the dealership or certified mechanic a month or two earlier. I personal checked for leaks but seen no signs of why I had to get constant oil changes. Recently, when driving on the highway speed limit at 70 mph and my car went to 60 mph. The engine light came on but no other warning. I stopped the car, check the oil level which was pretty low and topped it off. I let the car sit for a short while as I was only 5 mins away from home. Soon as I made it back, I check the oil level again which was in the line. Check for visible leaks. I figured my car shook as it did and idle at the speed do to a misfire with the spark plugs/coils which I had already replaced 2 months prior to the incident. I was able to use a car scanner from AutoZone to check for codes but there wasn't an engine light at all on the dashboard. There was only one code that did show which was P1326 but no engine light or flashing engine light. I then schedule an appointment for an oil change and to confirm that the engine light code was with Firestone Auto Care to analyze the issue. They did an overall check over on the car, checked for codes, and changed the oil in which they found no issues. With driving my car to test if there were any issues it completely shut down and did not want to start. They called me to tell me that the engine was locked. They tried turning the engine over multiple times, but nothing would start up. Due to not knowing what was going on with my vehicle I felt unsafe with driving it as it completely slowed down on the highway. As other cars where speeding by. It gave no indications prior to the incident that anything was wrong. I am waiting to see a Hyundai dealership to inspect my vehicle which they are booked until next month. My car is currently disabled.

- Norfolk, VA, USA

I purchased the vehicle in December and the same weak it began leaking oil the window won-??t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe

- Chicago , IL, USA

Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.

- Salem , OR, USA

Occurrence: This has been a recurring issue for over a year (over a year, might be closer to two years now) for our PHEV Sonata. It has happened approximately 10 times. Problem: Total engine shutdown when driving the car. "Shut down engine" type error message pops up and cannot accelerate. Steering still works, but it can be hard to pull over due to lack of engine power. The car can be restarted after shutting down, but must first come to a complete stop and into Park. Safety Issue: The car stops working. Obviously, this would be quite dangerous on a busy road, a highway, or if you were taking a left turn, etc. Confirmation: The dealer indicates that the hybrid battery is a problem and should be replaced. However, due to supply chain issues, we have been waiting for over a year for the replacement. **** Reproduction Steps: **** We have found that it is most likely to happen with a fully charged battery and a sudden braking action. I suspect the issue happens when trying to charge the battery but due to its condition, it shuts down instead. It tends to happen: 1) Full Charge: Battery is fully charged overnight or "topped up" to full charge 2) Sudden Braking: Having to brake hard, such as being cut off. We have found that adjusting charging and driving habits has reduced but not eliminated the issue. Suggestion: I would suspect that having some electrical component to prevent a sudden overcharge might eliminate this problem (shunting excess current or turning off regenerative braking for sudden stops). Warning Messages: A warning message is seen, but it happens at the same time the engine is shut down and disappears before you could take a picture of it (as you are busy trying to do an emergency pull over).

- Torrance, CA, USA

At the beginning of March 2023, I observed that the white paint on the roof top is peeling off. Since Hyundai sent a extended warranty at the end of last year I took it to the dealership when I went for fixing a recall (Anti-theft software upgrade). They said that they don-??t do paint job and asked me to call Hyundai US. Hyundai US said that the dealership is supposed to coordinate with a body shop to get this completed and file a reimbursement to Hyundai US. My contact person in Hyundai US called Hyundai dealership in Kirkland, WA and responded saying, this is only a cosmetic fix, and I should focus on completing the 60K service mileage, including brake change. I see that the paint is starting to peel off in more places and I am concerned that in few months it-??ll spread all over the car.

- Sammamish, WA, USA

On February 11, 2022, I took my car to the dealership because my oil light came on. I was told I had no oil in the engine. So they said to get an oil change and that would take care of the problem. Nope. It has not taken care of the problem. My car burns oil. I have taken it to 2 different Hyundai shops. One just kept changing the oil and never submit the paperwork until I got really upset about bringing my car back a month after having the oil change. No help. I have called Hyundai customer service no help at all. In January 2023 I went to start my car and it started jerking and shaking and spitting out oil threw the tailpipe. The car would not move. My garage door was covered with oil. I had it towed to another Hyundai dealership they kept the car for a week and told me that it needed a new spark. New wires because it was covered in oil. I'm out of $3000 including all the oil changes and the work that was done. Oh yeah, I was told to bring the car back after 1000 miles. I brought it back in March 2023. They started the oil consumption test. I was told to bring it back on that Thursday the 5th. I took my car back and the dealership would not accept my vehicle. Wouldn't let me leave it for my service guy nothing. I called the next day for my service guy and they said he didn't come in today. I even filed with the BBB Auto Line. I found that information in my 2017 owners handbook supplement did not help closed my case. They didn't even call or asked me any questions. No help. Stuck with a car I have no confidence in. I don't know if the engine is going to blow because the oil gets low or if it's going to sketch on fire because theirs no oil in it.

- Las Vegas, NV, USA

Antana cover jest came off car on highway and almost hit a car behind me the car sward so it didn't get hit could have broke a windshield or cause the to hit a car in next lane

- Cincinnati , OH, USA

Hello, I would like to file a complaint my name is [XXX] I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won-??t give me a loaner car. They won-??t give me my money back or a replace my car I feel unsafe and I don-??t want to do business with them ever again. I want my money back. They took advantage of me because I didn-??t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn-??t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe.. He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasket. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

- Chicaho , IL, USA

Car completely lost all power train systems while in motion after repair at dealership for HSG. Car was able to be restarted after shifting into park after complete stop. All instructions in user manual for restarting vehicle while in motion were followed but not successful. The vehicle died again pulling into dealership and the tech began diagnosis.

- Spokane Valley, WA, USA

Total loss of power while driving occurred on 2 separate occasions driving the Hyundai Sonata. The dashboard lit up with multiple failures with no warning, and car lost all power. Both times were in peak traffic conditions and on one of the two instances, a very dangerous mountain road with very little time to react. Towed on 2 occasions to 2 different dealers with no clear cut fix for the car. These were very scary and dangerous incidents and I am afraid to drive this car to be honest. Hyundai has not done much to contact or reassure me that they were dealing with the situation.

- Murrieta , CA, USA

My Hyundai sonata hybrid has always experienced issues with a loss of power as well as warnings illuminating on the dashboard which also would result in a check engine light and occasionally a complete shutdown of the car. When this issue was experienced a simple restart of the car would make it run normal again-even the trouble codes would clear out of the system after the 3rd reset (also completely wiping the code history)I was lucky and the car began to -??limp-?? and throw the check hybrid system warning within 5 minutes of a local dealership. They found that the HSG -??hybrid starter generator-?? was faulty via a voltage test. They explained that the HSG would cause the complete shutdown and poor performance of my vehicle due to incorrect voltage. This issue existed for many years and the dealership was unable to identify the source of the issue. This is extremely dangerous and seems to be a common occurrence. I complained about this issue directly to the dealer-??s maintenance managers as well as escalated the issue to Hyundai Corp they also were unable to determine the part was faulty over many years and even told me to just -??reset and keep driving-??. Please investigate this issue it can be found all over the internet with a simple google search. I have even met a gentleman in the dealership with the same year Hyundai sonata hybrid limited and he also was experiencing the same issue-they were unable to identify or replicate the issue when the car was left with the dealer.

- Spokane Valley, WA, USA

Ever since I have had my car there has been a wind sound like some this is dragging under my car! Been to dealership multiple times and they tell me that-??s how these cars sound! Now oil is disappearing right after and oil change! They say my oil pan bolts were stripped out! Well the Hyundai dealership is the only people that have done my oil changes! Tried to charge me for that! I get an engine diagnosis check done and they tell me nothing is wrong with my car! Before I could make it home engine light was on! Took it back now they saying engine manifold! Want to charge me for that! Now car won-??t go over 20 mph! White car paint has chipped from the front roof and hood of car! Driving I see multiple white vehicles with paint chipped in the same areas of the vehicle! Call corporate they know about the the issue. They want to spot paint the car! If you spot paint it doesn-??t fix the growing areas of peel up! There is no reason a 2017 and newer models should have huge metal spots for paint peeling already! Only on white Hyundai Sonatas mainly! I have called corporate about every issue with my car and they seem to not care!

- Montgomery , AL, USA

Trunk latch recall - was told the Hyundai dealership couldnt get me in for over a month to fix

- Spanish Fort, AL, USA

2017 Hyudai Sonata. Paint peeling off roof right above front window - paint is listed as W8 - white color. It has about 44k miles. Numerous complaints about the paint on the internet and hyundai forums.

- Saint George , UT, USA

Hybrid system failed, lost power while driving on freeway going 65 m/h during rush hours, RPM gage went down to 0, most instrument light weee lit on dashboard. Speed went all the way down to 40 m/h pressing the gas all the way down. Hybrid system warning light was flashing. Could have been hit by other vehicles on freeway I had to put my hazard flashing signal and wait for the right moment to pull my car off the road and to emergency lane to stop. The first time car was towed to dealer. And dealer was able to confirm the Problem. The spent 2 weeks at dealer until the claimed they had to contact the manufacture and ended up replacing a wire harness they thought water got into it, paid over $600 for this fix. Few months later same problem they ended replacing some sensors due to a recall. A week later happened again all 3 time on the freeway. The check engine light was on few months prior to these issue and took to dealer multiple times since was still under warranty. But the problem kept coming back. They replace fuel injector then coil pack, the 3 time I was told the engine needs to be flushed and that not covered under warranty. Not long after that the major issues with the hybrid system 3 times

- Brunswick, OH, USA