10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
15,751 miles

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« Read the previous 20 complaints

problem #65

Feb 162023

Sonata

  • miles
Antana cover jest came off car on highway and almost hit a car behind me the car sward so it didn't get hit could have broke a windshield or cause the to hit a car in next lane

- Cincinnati , OH, USA

problem #64

Dec 172022

Sonata

  • miles
Hello, I would like to file a complaint my name is Hamza Mokni I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won-??t give me a loaner car. They won-??t give me my money back or a replace my car I feel unsafe and I don-??t want to do business with them ever again. I want my money back. They took advantage of me because I didn-??t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn-??t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe.. He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasget. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it.

- Chicaho , IL, USA

problem #63

Jan 272023

Sonata

  • miles
Car completely lost all power train systems while in motion after repair at dealership for HSG. Car was able to be restarted after shifting into park after complete stop. All instructions in user manual for restarting vehicle while in motion were followed but not successful. The vehicle died again pulling into dealership and the tech began diagnosis.

- Spokane Valley, WA, USA

problem #62

Dec 222022

Sonata

  • miles
Total loss of power while driving occurred on 2 separate occasions driving the Hyundai Sonata. The dashboard lit up with multiple failures with no warning, and car lost all power. Both times were in peak traffic conditions and on one of the two instances, a very dangerous mountain road with very little time to react. Towed on 2 occasions to 2 different dealers with no clear cut fix for the car. These were very scary and dangerous incidents and I am afraid to drive this car to be honest. Hyundai has not done much to contact or reassure me that they were dealing with the situation.

- Murrieta , CA, USA

problem #61

Jan 172023

Sonata

  • miles
My Hyundai sonata hybrid has always experienced issues with a loss of power as well as warnings illuminating on the dashboard which also would result in a check engine light and occasionally a complete shutdown of the car. When this issue was experienced a simple restart of the car would make it run normal again-even the trouble codes would clear out of the system after the 3rd reset (also completely wiping the code history)I was lucky and the car began to -€œlimp-€ and throw the check hybrid system warning within 5 minutes of a local dealership. They found that the HSG -€œhybrid starter generator-€ was faulty via a voltage test. They explained that the HSG would cause the complete shutdown and poor performance of my vehicle due to incorrect voltage. This issue existed for many years and the dealership was unable to identify the source of the issue. This is extremely dangerous and seems to be a common occurrence. I complained about this issue directly to the dealer-€™s maintenance managers as well as escalated the issue to Hyundai Corp they also were unable to determine the part was faulty over many years and even told me to just -€œreset and keep driving-€. Please investigate this issue it can be found all over the internet with a simple google search. I have even met a gentleman in the dealership with the same year Hyundai sonata hybrid limited and he also was experiencing the same issue-they were unable to identify or replicate the issue when the car was left with the dealer.

- Spokane Valley, WA, USA

problem #60

Dec 262022

Sonata

  • miles
Ever since I have had my car there has been a wind sound like some this is dragging under my car! Been to dealership multiple times and they tell me that-€™s how these cars sound! Now oil is disappearing right after and oil change! They say my oil pan bolts were stripped out! Well the Hyundai dealership is the only people that have done my oil changes! Tried to charge me for that! I get an engine diagnosis check done and they tell me nothing is wrong with my car! Before I could make it home engine light was on! Took it back now they saying engine manifold! Want to charge me for that! Now car won-€™t go over 20 mph! White car paint has chipped from the front roof and hood of car! Driving I see multiple white vehicles with paint chipped in the same areas of the vehicle! Call corporate they know about the the issue. They want to spot paint the car! If you spot paint it doesn-€™t fix the growing areas of peel up! There is no reason a 2017 and newer models should have huge metal spots for paint peeling already! Only on white Hyundai Sonatas mainly! I have called corporate about every issue with my car and they seem to not care!

- Montgomery , AL, USA

problem #59

Nov 032022

Sonata

  • miles
Trunk latch recall - was told the Hyundai dealership couldnt get me in for over a month to fix

- Spanish Fort, AL, USA

problem #58

Oct 102022

Sonata

  • miles
2017 Hyudai Sonata. Paint peeling off roof right above front window - paint is listed as W8 - white color. It has about 44k miles. Numerous complaints about the paint on the internet and hyundai forums.

- Saint George , UT, USA

problem #57

Sep 222022

Sonata

  • miles
Hybrid system failed, lost power while driving on freeway going 65 m/h during rush hours, RPM gage went down to 0, most instrument light weee lit on dashboard. Speed went all the way down to 40 m/h pressing the gas all the way down. Hybrid system warning light was flashing. Could have been hit by other vehicles on freeway I had to put my hazard flashing signal and wait for the right moment to pull my car off the road and to emergency lane to stop. The first time car was towed to dealer. And dealer was able to confirm the Problem. The spent 2 weeks at dealer until the claimed they had to contact the manufacture and ended up replacing a wire harness they thought water got into it, paid over $600 for this fix. Few months later same problem they ended replacing some sensors due to a recall. A week later happened again all 3 time on the freeway. The check engine light was on few months prior to these issue and took to dealer multiple times since was still under warranty. But the problem kept coming back. They replace fuel injector then coil pack, the 3 time I was told the engine needs to be flushed and that not covered under warranty. Not long after that the major issues with the hybrid system 3 times

- Brunswick, OH, USA

problem #56

Sep 152022

Sonata 4-cyl

  • miles
My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicles could not pass. A prominent feel in the steering wheel of clicking, clunking, and play in the wheel accompanies these incidents. I had to, as others, to turn the car off and restart to carefully, amidst clicking and clunking, to return the car to our driveway where it will sit until we take frontage roads to our dealer. We recently received a notice from Hyundai that the steering wheel mechanisms' warranty has been extended 15 years from the ending date of the original warranty. The notice indicated that our Sonata Hybrid "may exhibit reduced power steering assist and/or motor driven power driven steering (MOPS)." We believe this is suggesting that MANY complaints have been sent to various authorities regarding this same issue. We now have a much delayed (due to our dealership's backed up service appointments) appointment to again address this problem which they say is not happening because they cannot replicate it. Many online comments indicate that people are scared that themselves, loved ones or others will be involved in a fatality due to this "intermittent" problem. We could not find a Hyundai Regional Manager with whom to correspond. We feel abandoned by Hyundai but hopefully not by the NHTSA.GOV. We are scared and disappointed. Is Hyundai really "committed to providing vehicles of outstanding quality and value" as its August, 2022, EXTENDED WARRANTY NOTIFICATION said. Please help. Hyundai dealers won't.

- San Marcos, CA, USA

problem #55

Aug 192022

Sonata

  • miles
I have a 2017 Hyundai Sonata white paint began peeling off. even washing the car or driving at high speed resulted in peeling. paint began peeling off of the roof, hood and trunk of the car and sides as well.

- Kailua Kona, HI, USA

problem #54

Aug 182022

Sonata

  • miles
Paint is peeling badly all over car

- Sonoma, CA, USA

problem #53

Apr 292022

Sonata

  • miles
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I-€™m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there-€™s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I-€™ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it-€™s working fine. This is not true because I-€™ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.

- Los Angeles, CA, USA

problem #52

May 122022

Sonata

  • miles
Paint and clearcoat have separated from body on roof of car.

- Ormond Beach, FL, USA

problem #51

Jun 202022

Sonata

  • miles
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.

- New Hope, NJ, USA

problem #50

Jun 152022

Sonata

  • miles
Trunk latch will not latch. Trunk will not close.

- Sauk Centre, MN, USA

problem #49

May 212022

Sonata

  • miles
I was driving north bound on I-95 north in Georgia when I heard a loud bang and then at same time looked out my driver side mirror when I see the cover of my antenna flying down the road, which was dangerous since it could have it a car behind me, a car could have run it over and gotten a flat time, or a car could have seen it and made it swerve and caused an accident. When I went to look for a replacement Hyundai makes you buy the whole antenna at over $600 and when I went to look online, I found a lot of other Hyundai customers had same problem of their antenna cover just breaking off and, in my search, found cars Hyundai made by them had a recall on same thing in the year before mine was made.

- Saint Johns, FL, USA

problem #48

Apr 302022

Sonata

  • miles
I just bought this car about 10 days ago everything was great until about 2 days ago, I started feeing my steering wheel lock for a little bit or get extremely loose. It did that a couple times through out the day and everything was fine. Next day about the same thing. I thought it was weird. Now today I was driving and felt the same sensation of stiffness on the steering wheel but still able to drive then boom steering wheel locks completely and multiple lights come on. This was extremely scary and I'm already traumatized by other incidents in my life. I like the car but this error in the system is so risky. After turning the car off and on, steering wheel began to work normal. hopefully this does not happen when I am on highway !

- Pembroke Pines, FL, USA

problem #47

Jan 242022

Sonata

  • miles
Check Engine light on, , throttle stuck/revving high in idle. Vehicle lunges forward without touching the gas pedal. Difficult to keep brake applied to stop it from lunging forward. Yet, little to no power over 25mph. Vehicle still under manufacturer, dealer and wrap warranty which was purchased at the dealership at point of sale. Vehicle affected by theta II engine safety campaign. Hyundai extended the powertrain warranties for all affected vehicles. Manufacturer and dealer notified of the safety issue on vehicle. Both unconcerned and uncooperative. Upon attempting to get my vehicle serviced; Was first told 8 weeks before my car can even be looked at. That no loaners are available(I am entitled to a loaner of a vehicle in the same class as mine per my warranty)I reiterated the safety concern. Hyundai and dealership failed & continue to fail to make this issue a priority. Explained that I could not drive the car for 8weeks. That it's dangerous, its going to kill myself or someone else. At the very least it will cause injury. Still no solution offered by manufacturer or dealership. Hyundai representative gave me an itinerary #(?) for reference. Also, attempted to sell me another warranty. I explained that my vehicle was covered by THREE warranties. I don't NEED another warranty. I NEED my car fixed and for someone to make this safety issue a priority! My car was a CPO purchased 5/28/20. Less than 30days after sale the check engine light came on & the car started misfiring. It was able to be serviced quickly, a loaner was given to me promptly and the issue was "fixed". This has now reoccured 6 times. Each of those 6 times my car was able to be brought in and serviced quickly, a loaner given to me. The dealership nor the manufacturer will resolve the current safety issue. The car is going to cause bodily harm and/or a fatality & they will have blood on their hands.

- Madison, OH, USA

problem #46

Aug 082021

Sonata

  • miles
I have had my 2017 since July of 2017. Specifically, I have a petal white Hyundai Sonata sport. Over this past summer I started to notice that there was paint chipping on my roof directly above the passenger side window. It has progressively gotten worse. The paint is peeling off in sheets as I am driving down the high way. I explored my options on how I can go about fixing this and have notice that this is a country wide issue with this specific color and make of car. I have been compiling information because I am currently over the 36,000 warranty. I see similar cars in my neighborhood and we all have the same issue. Additionally, my dolphin antenna flew off while driving. Which could have caused damage to others around me. Prior to this, it was a bit lose. But again this is another issue that seems to be more common in this model and make of car.

- Edgewood, MD, USA

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