Since Aug 2021 I started to feel the steering is very tight. Even with a small move car steers very quickly. I have to hold the steering with both hands. Before that it was very easy to drive, even with one hand. Since then, every time when I went to Hyundai dealerships for regular maintenance I brought up about this. I was taking to Hyundai dealership in Kirkland, WA and Renton, WA. They checked and said that they don't feel it. I called Hyundai US and they assigned a case number and assigned a person to work with me. She suggested that I go back to the dearlership to ask them to inspect once again. When I went to the dearlership on March 27th, 2023, they said that the warranty has expired. When I called Hyundai US, she talked to the dearlership and now they are asking me to complete the 60K service mileage, including brake change before they can look at this issue. I am concerned about the safety. In many forums on the internet, I read that car steering jams right in the middle of the highways, leading to accidents.

- Sammamish, WA, USA

Hello, I would like to file a complaint my name is Hamza Mokni I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won-??t give me a loaner car. They won-??t give me my money back or a replace my car I feel unsafe and I don-??t want to do business with them ever again. I want my money back. They took advantage of me because I didn-??t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn-??t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe.. He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasget. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it.

- Chicaho , IL, USA

In October 2022 my power steering failed as I turned into the drop off circle at my child's school. The traction light and another hazard light came on and function did not return until vehicle was restarted. I know experience clicking sounds coming from steering system when ever I turn 90 degrees or more. My vehicle barely has 44000 miles and clearly is experiencing the same manufacturing defect that hundreds of owners have reported here. There need to be an emergency recall to prevent anyone from getting hurt or even worse. Steering is a necessary function when you have such a massive piece of machinery to control. If Hyundai ignores this issue it is clear they are ok with having weapons out on the road that were supposed to be quality vehicles. Once you can't control a vehicle it becomes a weapon and since this issue seems to correct itself although it leaves defects afterwards people can't determine when it will happen again. I need my car and have children. Hyundai be the company you advertise as, this is showing you have no concern for your customers safety.

- San Antonio, TX, USA

Power Steering failed on 4-lane highway. Is available for inspection. I was able to slow down and hard-steer to shoulder of road with cars whizzing by. Problem has not been confirmed by dealer or service center because it just happened a few hours ago. All shops are closed. No, the problem has not been inspected by the manufacturer, police, insurance representatives or any others. Warning light came on with steering wheel icon before it failed. I had no idea what icon meant until I came home and googled it to learn it is "Electric Power Steering (EPS) Warning Light". Also the warning light icon of car on wavy lines came on (Electronic Stability Control (ESC) Indicator".) Meanwhile I'm terrified, this has never happened before. After a few minutes I cranked the car, turned steering wheel back and forth. Warning lights turned off. I slowly drove it on home, keeping to far right in case I had to leave road again. After I got home, I did thorough research to find out what had happened and I see there have been numerous reports of 2017 Hyundai Sonata EPS cases reported. Why hasn't Hyundai issued Recalls on the 2017 EPS problems? This is a serious safety issue. People could die. There needs to be a Recall on this car and Manufacturer should pay to have this issue remedied as soon as possible in order to prevent death or serious injury in these cars.

- Rockkmart, GA, USA

The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The traction control and an unknown warning light was illuminated. The dealer was notified of the failure and the contact was provided a number to another dealer. The contact was informed to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 71,000.

- Canton, OH, USA

Electric power steering failure, have taken to the dealer and they told me I need a new battery. I bought one and the problem is still happening. Used to reset after I restart the car but now it won-€™t.

- Henrico, VA, USA

Power Steering, on two occasions the power steering malfunctioned. One while starting to leave a parking lot, the other happened while driving. This can cause an extremely safety hazard driving in traffic. As far as know there has been no recalls addressing this problem. I did some research and found this same incident has happened with others with this vehicle. It seems that a safety recall should be initiated to correct this malfunction.

- Colorado Springs, CO, USA

The steering wheel became stiff and I had to jerk it a little just to coast with the curves in the road. Took it to Hyundai and they said nothing was wrong and recalibrated the steering. The problem remained. A few months later there was a mechanical griding sound coming from the steering column while car was idle on several occasions. It eventually stopped and then the steering wheel was not in sync with turning the wheels causing a knocking sound. The plastic gear in the motor was bad and replaced by a mechanic. Vehicle now has additional sounds coming from the steering column and they suspect the power steering motor itself is bad. Sound/problem more noticeable when driving on a bumpy road.

- Spring Hill, FL, USA

Electric power steering light has come on-€¦ when this happens the stirring wheel almost feels locked and when merging off the freeway this was a scary thing. Not sure how something like this can go out already and the car is only a little over 5 years old.

- Sacramento, CA, USA

When driving the vehicle, the power steering stops working causing the steering to become very difficult to operate. It has created very hazardous situations. I-€™m very nervous when driving the vehicle due to the seriousness of the situation.

- Nipomo, CA, USA

I had just come off the interstate and was driving down a side road when my steering wheel became locked ( very hard to steer) and warning lights on the dashboard came on. It has happened two separate times.

- High Point, NC, USA

I took my car to a shop due to my car having a loud knocking noise coming from the engine bay and lack of acceleration as well as the oil light flickering on and off and once the mechanic inspected my vehicle he said metal particles were being deposited into my oil due to internal engine parts. After picking my car up all the lights on the dash cut on and the car completely had no steering, no brakes, no power but the radio still worked. I barely could turn the steering wheel nor could stop the vehicle due to this and thankfully could coast into an upgrade leveled hill and stop the car. Car would barely recrank or hold power nor would go above 40 mph. Only drove 5 miles to get the car back home safely. Drove back around 3:00 a.m. so there wouldn't be much traffic out in case of something like this happening. Could've been catastrophic!

- Mooresville , NC, USA

Was pulling out of a parking space started driving and power steering completely failed second time this has happened in 2 months

- Horsham, PA, USA

Yesterday when turning right on to my street making right turn very slow as children going home from school my steer ing lock no control. Car stopped within a few feet but unable to restart or take it out of drive. I tried several times turning the key nothing happened. But finally able to get it out of drive and start the car. With that the power steering worked I slowly drove it home about ten houses from intersections. Lucky no one hurt when I turned on to my street. Looked up problem with the electric steering for this cat and reports from your agency referenced similar problems but for some reason no recall issued by manufacturer. Call dealer can do nothing without mfg doing recall. How possible.? Your agency is to protect. What's more dangerous then having your steering going completely out while driving.

- San Antonio, TX, USA

2017 Hyundai Sonata. 53k miles. Steering becomes sticky and hard to turn. It is most concerning on the highway when at speed it is difficult to keep the car going in a straight line. It takes extra force to turn the wheel just a little. Once its forced, it can turn too much if not careful and will swerve into the next lane. It then does not freely return to center without manually doing so. I will not let my wife drive the car. I have read other reports of this problem and it is a serious issue. I have not brought the car to any dealer or repair shop. This is clearly a safety recall issue and must be dealt with before someone gets seriously hurt or killed.

- Upton, MA, USA

The system malfunction would be the power steering. As I turned the car on and then proceeded to go in reverse out of my driveway, my steering wheel locked up as I made a left. A red steering wheel with exclamation mark popped up on my dashboard and steering wheel was locked. I believe the outcome would have been extremely unsafe If it would have happened on the road, because I had no control of steering

- Bakersfield , CA, USA

The steering wheel began making a clicking and crunching sound in June 2022. Happening inconsistently the issue was not looked into right away. In October 2022 the issue escalated with the power steering disengaging completely when the wheel was making the noise. The steering wheel becomes so hard and immovable, locking all most. The steering wheel waning light comes on and hydroplane slippery warning as well. The engine also shudders and turns off sometimes when cold and warm.

- Miami, FL, USA

Electric power steering randomly fails while driving, causing a huge safety issue.

- Phoenix, AZ, USA

1.loss of power steering vehicle is available for inspection.2. Person that was operating vehicle when it lost power steering didnt have the strength to handle steering could of led to an accident causing personal injury or property damage.3. Problem occured twice code in vehicle was C1290 call dealer wouldnt look at vehicle untill 2 weeks when looked at was told code wasnt active and was told code was in history then told it wasnt in history then told even it was in history they wouldnt do anything, Gave me vehicle back after a week at dealer told it was ok two days later same issue almost hitting bldg wall same code C1290 dealer refusing to look at MY vehicle.4. Vehicle looked at by southshore hyundai valley stream NY.5. Nothing prior lights and code showed up when incident qccured first time Oct 8 2022 second time Oct 29 2022

- Malverne, NY, USA

The power steering stop working and the wheel it's hard to manuver. Very difficult to make turns

- Homestead, FL, USA