10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,679 miles

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« Read the previous 20 complaints

problem #145

Aug 262023

Sonata

  • miles
Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue. Problem 3 (May be related): My driver side brake light was replaced about a year ago as well. It has now gone out again. I have had my vehicle serviced twice by a Hyundai dealership at least twice since the first incident.

- Fresno, CA, USA

problem #144

Oct 212023

Sonata

  • miles
I have been having issues with the Power Steering, I often get the wheel sensor and stability sensors activate making it very hard to steer my vehicle, I have taken to the repair shop to unlock, but comes back after a week. this is a problem and feel very unsafe driving as it has locked while I am driving, having me to pull over to turn off my car to clear the sensors. this issue has been happening more often, and has become a financial burden as the dealer charges a fee for running analysis on the vehicle.

- Phoenix, AZ, USA

problem #143

Sep 102023

Sonata

  • miles
Steering wheel froze/would not turn, and Shift selector and Ignition key were also frozen on Three occasions. Once while backing out of parking space, and Twice after being parked. Vehicle is available for inspection. Frozen steering wheel while in motion could have caused accident. Car was inspected by Dealership, but Service Representative stated " could Not determine problem unless it was happening at time of their inspection" and " they are having this problem on other Hyundai models." Only inspected by original Dealership. No prior warning to any of the three incidents.

- East Moriches, NY, USA

problem #142

Sep 252023

Sonata

  • miles
Steering has locked up on me, usually when coming out of a parking space. Makes a clunking noise at times when turning. Only way to reset is to turn engine off and on again. Has been giving me trouble for a number of months now. Had 2 different Auto Repair services look at it, and they say it may be electrical or something more serious. Both recommend to take it to Hyundai dealership where I got it. I am awaiting a service call from the Hyundai dealership, and from all these other reports, I think the cost of the repair should be covered under a recall. Very unsettling to drive when the steering does not work properly.

- Verona, NJ, USA

problem #141

Aug 012023

Sonata

  • miles
Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.

- Jacksonville, FL, USA

problem #140

Jul 132023

Sonata

  • miles
On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.

- Windsor Heights, IA, USA

problem #139

Aug 112023

Sonata

  • miles
As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.

- Mount Pleasant, SC, USA

problem #138

Jul 102023

Sonata

  • miles
I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.

- North Port, FL, USA

problem #137

Jun 272023

Sonata

  • miles
I noticed that the steering column was making a noise right after Hyunda replaced the defective motor. Car was leaking fluids and engine light came on. Benson Hyundai had the car towed. I mentioned that the steering did not feel right and I was concerned. They evaluated and said the mid steering shaft needed to be replaced. I noticed this was an issue with earlier models but did not see anything with the 2017 model. Thought it would be worth inquiring as the dealership is so nasty to deal with and don-??t seem to have answers when I go to them.

- Travelers Rest , SC, USA

problem #136

Jun 092023

Sonata

  • miles
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.

- Sarah, MS, USA

problem #135

Jun 052023

Sonata

  • miles
I-??ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it-??s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn-??t been in any accidents. I-??ve talked to numerous people with this same issue. This will kill somebody if it isn-??t addressed as a recall. Most people can-??t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help

- Bakersfield , CA, USA

problem #134

May 272023

Sonata

  • miles
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.

- Friendsville, TN, USA

problem #133

May 192023

Sonata

  • miles
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it" Is that the cost to have this issue looked in to" Thank you

- Chula Vista, CA, USA

problem #132

May 152023

Sonata

  • miles
Steering column randomly locks up and the car can-??t be driven.

- Houston, TX, USA

problem #131

Aug 142021

Sonata 4-cyl

  • miles
Since Aug 2021 I started to feel the steering is very tight. Even with a small move car steers very quickly. I have to hold the steering with both hands. Before that it was very easy to drive, even with one hand. Since then, every time when I went to Hyundai dealerships for regular maintenance I brought up about this. I was taking to Hyundai dealership in Kirkland, WA and Renton, WA. They checked and said that they don't feel it. I called Hyundai US and they assigned a case number and assigned a person to work with me. She suggested that I go back to the dearlership to ask them to inspect once again. When I went to the dearlership on March 27th, 2023, they said that the warranty has expired. When I called Hyundai US, she talked to the dearlership and now they are asking me to complete the 60K service mileage, including brake change before they can look at this issue. I am concerned about the safety. In many forums on the internet, I read that car steering jams right in the middle of the highways, leading to accidents.

- Sammamish, WA, USA

problem #130

Dec 172022

Sonata

  • miles
Hello, I would like to file a complaint my name is [XXX] I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won-??t give me a loaner car. They won-??t give me my money back or a replace my car I feel unsafe and I don-??t want to do business with them ever again. I want my money back. They took advantage of me because I didn-??t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn-??t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe.. He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasket. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

- Chicaho , IL, USA

problem #129

Oct 192022

Sonata

  • miles
In October 2022 my power steering failed as I turned into the drop off circle at my child's school. The traction light and another hazard light came on and function did not return until vehicle was restarted. I know experience clicking sounds coming from steering system when ever I turn 90 degrees or more. My vehicle barely has 44000 miles and clearly is experiencing the same manufacturing defect that hundreds of owners have reported here. There need to be an emergency recall to prevent anyone from getting hurt or even worse. Steering is a necessary function when you have such a massive piece of machinery to control. If Hyundai ignores this issue it is clear they are ok with having weapons out on the road that were supposed to be quality vehicles. Once you can't control a vehicle it becomes a weapon and since this issue seems to correct itself although it leaves defects afterwards people can't determine when it will happen again. I need my car and have children. Hyundai be the company you advertise as, this is showing you have no concern for your customers safety.

- San Antonio, TX, USA

problem #128

Feb 102023

Sonata

  • miles
Power Steering failed on 4-lane highway. Is available for inspection. I was able to slow down and hard-steer to shoulder of road with cars whizzing by. Problem has not been confirmed by dealer or service center because it just happened a few hours ago. All shops are closed. No, the problem has not been inspected by the manufacturer, police, insurance representatives or any others. Warning light came on with steering wheel icon before it failed. I had no idea what icon meant until I came home and googled it to learn it is "Electric Power Steering (EPS) Warning Light". Also the warning light icon of car on wavy lines came on (Electronic Stability Control (ESC) Indicator".) Meanwhile I'm terrified, this has never happened before. After a few minutes I cranked the car, turned steering wheel back and forth. Warning lights turned off. I slowly drove it on home, keeping to far right in case I had to leave road again. After I got home, I did thorough research to find out what had happened and I see there have been numerous reports of 2017 Hyundai Sonata EPS cases reported. Why hasn't Hyundai issued Recalls on the 2017 EPS problems? This is a serious safety issue. People could die. There needs to be a Recall on this car and Manufacturer should pay to have this issue remedied as soon as possible in order to prevent death or serious injury in these cars.

- Rockkmart, GA, USA

problem #127

Jan 232023

Sonata

  • 71,000 miles
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The traction control and an unknown warning light was illuminated. The dealer was notified of the failure and the contact was provided a number to another dealer. The contact was informed to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 71,000.

- Canton, OH, USA

problem #126

Jan 232023

Sonata

  • miles
Electric power steering failure, have taken to the dealer and they told me I need a new battery. I bought one and the problem is still happening. Used to reset after I restart the car but now it won-??t.

- Henrico, VA, USA

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