7.1

pretty bad
Typical Repair Cost:
$580
Average Mileage:
11,050 miles
Total Complaints:
30 complaints

Most common solutions:

  1. not sure (27 reports)
  2. replaced thermistor. (not the thermostat) (2 reports)
  3. replace actuator (1 reports)
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This problem may be covered under warranty. Ask your Hyundai dealer.

« Read the previous 20 complaints

problem #10

Jul 062016

Tucson Limited W/ultimate Pkg 1.6t

  • Automatic transmission
  • 13,250 miles

As well as my transmission problems with the DCT, the AC has gone from great to hot air. This is Texas and it's summer, and it's a 30k car that was bought new. Unacceptable! It has done it 5 times to be exact. Got it in for service, of course I get the call, everything looks fine no problems, it's ready for pickup. Well, again, wondering if I'm the only one, I got on here and saw I'm not and that others are experiencing the same exact issue. I try to turn the AC off and back on, turn the temp up or down a little, I even turned the heat on, and then back to AC. It just decides to work and come back on when it wants. Sometimes it does it with in 10 mins of driving, other times it does it after an hour of driving. Again, I will be at Hyundai service center repeatedly until its fixed.

- Matthew M., Magnolia, TX, US

problem #9

Jun 012016

Tucson Limited 1.6L Turbo

  • CVT transmission
  • 300 miles

I purchased my new 2016 Tucson Limited Turbo end of May 2016. It has already been in the shop 2 times for the air blowing warm air all of a sudden. It has happened at least 5 times. I think I narrowed that down to happening when I make a call through bluetooth, but only sometimes. Of course Hyundai can't reproduce the problem so I get the car back and wait for it to happen again, bring it back in, for them to find nothing. This is along with the transmission problems - the car is currently indefinitely at the dealers waiting for a solution to the transmission. They don't have any info on the air yet.

- Erica E., Gilbert, AZ, US

problem #8

Jun 252016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 3,300 miles

Driving to the store with my wife and about 10 mins into the drive the A/C goes warm to hot. It's in the triple digits here in Phoenix now so this problem just keeps pushing the stress levels higher. I will never purchase a Hyundai again! I've had my Tuscon in for this issue 4 times now and they cant duplicate the problem, plus, whatever diagnostics they run; show all is normal... I'll make a bold prediction that the compressors are bad and they just don't have the right sensors in place to detect the failure. Either way it sucks to be a 2016 Tuscon owner... You pay $30k+ for a brand new vehicle and you expect some kind of integrity on the part of the manufacturer... All I'm getting is the run around!... I'm moving to legal action at this time.

- Ryan B., Phoenix, AZ, US

problem #7

Jul 052016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 11,700 miles

Bought my 2016 Tucson as certified pre-owned with 11,000 miles on 7/4. Drove it home from Salt Lake City to Boise with no problems. I had done a lot of research about what car I wanted & was thrilled to be driving my dream car. Today (7/5) I turned on the a/c on the way home from my daughter's house. It was only about 85 degrees out, but the car had been parked outside for a few hours. For the first 10 minutes or so, all was well. Then I realized that I was no longer getting cold air. I turned down the temperature & turned up the fan but all I was getting was warm air. I swear it was not even outside air but actually heated air!

At first I thought I was losing my mind but as the sweat began to run down my back I knew we had a real problem. (I could swear that the car knocked the fan speed down of its own accord during this process too.) Anyway I called the local Hyundai dealer's service department & explained my problem. The service guy tried to tell me that running the a/c at full blast could cause it to freeze up-that he'd had people tell him about ice chunks falling into the cabin (!) When I told him I was NOT running it at full blast or anything close to it, he suggested I bring it in. He said on very hot days the a/c can just get over-worked. I reminded him that it was only 85 today & that we had plenty of hotter weather ahead & if this happened on a relatively mild day we were in for trouble later in the summer. I had gotten off the freeway & was at a stop light at that point & had rolled down the window because it was actually cooler outside than in my car! As I pulled away when the stoplight changed my a/c miraculously got cold again. I was still on the phone with the service technician so I told him things had started to work normally again.

He suggested I see how things go for the next couple of days & to bring it in if it happened again. It was nearly 5:00 pm so I decided to just head home. I googled "2016 Hyundai Tucson air conditioner stops working" when I got home & found this thread. Can't say I'm encouraged by what I've read. I bookmarked the thread to show the technician if/when I need to take it in. Hope this is something that gets resolved. I love my car and want reliable cold a/c this summer!

- Renee E., Boise, ID, US

problem #6

Jun 252016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 8,113 miles

Intermittent problems (once a week or so) the air conditioner continues to blow warm air 10 minutes after engine startup. The only solution is to shut-off engine and restart. Simply turning off the a/c and turning back on does not solve the issue. Dealership can't replicate so they don't do anything to fix the intermittent problem.

- Tim C., Charlotte, NC, US

problem #5

Jun 182016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 4,600 miles

I have a new 2016 Tucson 1.6L Turbo Limited. I was on a drive from Long Beach to Sylmar, CA which is about 1 hour long. From the get go, my A/C decided it was taking the day off. I drove for about an hour and a half with no air conditioning. Only the fan worked. I tried the automatic climate control. I tried setting the temperature to low with the A/C button selected. Nothing. Just warm air. Funny enough, once I arrived at my destination, the A/C decided to kick in. Now, I'm sitting in my car for about 5 minutes just to see if it will turn off. Nope, blowing nice, cold air. After about 2 hours, I got back in the car and started it up, the air conditioning started to work for about 10-15 minutes and it quit working again. I drove the whole way up and back with the windows down. NOT COOL! This is not my first go around with Hyundai. But I've never experienced this in any of the seven models I have owned, until this one.

- vyperms, Long Beach, CA, US

problem #4

Jun 212016

Tucson Limited Turbo

  • Automatic transmission
  • 2,900 miles

On vacation out West. At 2900 miles, the AC simply stopped blowing cold air. We drove for 10 minutes to dinner. Then drove 10 minutes back. AC blowing warm the whole time. It worked this morning and we've never had a problem with it before now. Sounds similar to the other 2 owners who reported this issue. We plan to bring car to the dealer to hopefully get it fixed.

- J B., Provo, UT, US

problem #3

Jun 062016

Tucson Limited 1.6t

  • Automatic transmission
  • 3,800 miles

I drove my new 2016 Tucson Limited from my home in Florida to Michigan at the end of May, 2016. I started my return trip to Florida (about 3800 miles on the car at this time) on 6-6-16. After driving about an hour and a half the air conditioning refused to blow cold air. I tried all settings since I have the automatic climate control. It would not cool down the car on any heat or cold setting either automatic or manually controlled and recirculation or outside air. About that time I needed to make a stop for a bathroom break. After I got back in the car and started it up, the air conditioning started working but only for about 10-15 minutes and it quit working again until my next stop about another 150 miles down the road. I was now having to drive down the highway with the windows down which I was NOT happy about. For the full day of travel this continued and the air conditioning only worked a few minutes after each stop. I then stopped for the night at a motel in Kentucky. - Please see my entry-

- Larry B., The Villages, FL, US

problem #2

May 282016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 2,900 miles

So the AC started blowing warm air on the Saturday of a holiday weekend. I took it to the dealership and they of course had to keep it until the following Tuesday, only to call me and tell me that they didn't find anything wrong with it. I picked it up Tues afternoon and the AC did in fact appear to be working. skip forward to the following Thursday (1.5 days later), and about mins into my drive to work, the AC start blowing warm air again! I call the Service dept at the dealership and they tell me to bring it in again... I say ok and hang up, and about 15 mins later the AC starts blowing cool air again.... I took the Tuscon into the dealership around lunch time and told them to keep it until they can figure out what's wrong with it! ... Brand NEW vehicle, I've made one payment and already having a major issue!!!!! Should've bought the Lexus!!!

- Ryan B., Phoenix, AZ, US

problem #1

Jun 022016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 2,950 miles

2nd time the AC is blowing warm air!!! I've already taken it in for the first time around, but the service guy said they drove it for 10 mins and couldn't find anything wrong with it! I told them to keep it and drive it until happens again and then fix it!!!! This is a BRAND NEW VEHICLE!!!!!

- Ryan B., Phoenix, AZ, US