4.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,121 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.
- Plainfield , IL, USA
The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.
- Edmond, OK, USA
Rear passenger side door will no open from the inside or outside. Additionally, have to pull on the driver's side door forcefully at least three times in order to open when attempting to enter the vehicle. My safety and the safety of my passengers is in jeopardy if we are unable to exit or people are unable to properly enter the vehicle in an emergency. There were no warnings provided by the vehicle before the issue began.
- Columbia, MD, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver-??s side and both rear passenger-??s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.
- Yorba Linda, CA, USA
My car is a 2016 hyundai tucson with about 24,000 miles on it and bought brand new. I have had multiple issues from the beginning. I would have issues with my car turning off then it would leave me in stuck and wouldn't excelerate and almost killed me multiple times so I had it in the shop for the third time. Finally, it was soo bad that they put a new transmission in under my almost expired 5 year warranty. My car has been doing better since the new transmission so that is good so far, but wanted to tell you since other ppl are struggling with this as well and should be a recall and we should not have to pay for it at all. Second complaint is that my car is NOW experiencing door lock issues which makes it a huge safety issue as well. It unlocks the actual button inside but the handle takes multiple pulls to open from the outside. So I had to crawl over to push the door open to get in the passenger side, sometimes it will NOT open at all which is very scary. It all sounds like these make and models are the pits when I google issues. So I am hoping to add this to a safety recall which it definitely should fall under one. Thank you for your time and consideration :)
- Pasadena, MD, USA
The driver side window motor failed and window is stuck in the closed position. The front passenger window motor has failed and that window is stuck in the down position. Last, we are unable to open the driver side rear door where my daughter sits from the inside or outside. This is not only frustrating but a major safety issue for occupants in the vehicle.
- Loxahatchee, FL, USA
The back drivers side door will not open. Can not get child out of car in an emergency situation because the door can not be unlocked or opened. This seems to be a problem for other Hyundai Tuscons. There was no warning about this issue. I went to open the door to let my child out and the door could not be opened.
- Hamilton, NJ, USA
The Doors are failing. Eventually, the actuator fails and cables stretch due to use. The door cannot be opened from the inside nor the outside. In an emergency situation where a door needs to be opened from the exterior even when the doors are unlocked, an emergency responder would not be able to access the vehicle. Additionally, if the vehicle had an emergency situation where the occupants of the vehicle needed to disembark the vehicle, the vehicle doors do not open even though child locks are no engaged. This is a very serious and high risk of concern and issue and must be brought forward for review and resolved as soon as possible. Bringing this vehicle to the dealership for repairs does not always guarantee proper repair. If the actuators are at fault and that is being replaced with the same Original Equipment Manufacture parts, this is going to be an ongoing issue possibly deadly.
- Lowell, MA, USA
2016 Hyundai Tucson rear passenger door is stuck closed. When door has been unlocked, door cannot be opened either from the inside or the outside of the vehicle using the door handles. The Passenger becomes trapped inside the car and should something happen, they cannot exit the car immediately if needed. Someone on the outside of the car is unable to open the door to assist any passenger trapped inside. A dealer or independent service has not yet reproduced or confirmed the problem and I will be contacting my dealer to have them address the issue. However, after researching this problem, I found numerous posts complaining that this fix is very costly and it is possible that all four doors will experience this same problem soon. At this time, no manufacturer, police, insurance representatives or others have inspected the vehicle but based on the numerous complaints online, this issue should already be a recall on these vehicles. The only symptom was that the door did not open once it had been unlocked.
- Chino, CA, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger-??s side rear door locking mechanism had failed and the door could not be opened from inside or outside the vehicle. Additionally, the passenger-??s side front door and the driver-??s side rear door could not be opened from outside the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 41,000.
- Raliegh, NC, USA
Rear passenger side door will not open from the inside or outside. Happened right after parking. Tried using the remote key and manually unlocking, flipped child safety lock on and off, nothing worked. The door won't budge. Passenger had to climb over our child's carseat to get out on the other side. Major safety hazard if the car were on fire or flipped over, especially for our child whose carseat is in the back. No warning or error message in the car. We've researched and found thousands of reports from other Hyundai Tucson 2016's with the same exact issue (often starting with one door and then spreading to all four others). I don't feel safe driving the car in case it spreads to the other doors. This needs to be a recall ASAP. Happy to have our car inspected if needed. Have not yet gone to a dealer but plan to soon.
- Washington, DC, USA
Rear driver side door handle stuck and unable to open from outside or inside. Extremely unsafe due to not being able to exit the vehicle in case of fire or accident.
- South Charleston , WV, USA
The driver side door will not open.. You can unlock with the fob or button on the door, or the mechanical Key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
- Bella Vista, AR, USA
Door handle mechanism won-??t open the door. It started with one back door and now all but the driver door are stuck shut. It is a safety issue for passengers who cannot get out of the car. Please read the forums to see how many of us Hyundai owners are experiencing this issue making it an obvious problem with faulty equipment. Thanks
- Valatie , NY, USA
Rear driver side door latch will not open when unlocked. Believe it is actuator issue. Will not open from inside or outside. Front driver side lock will intermittently not release lock/will not open.
- Kirkland, WA, USA
The rear doors do not open from inside or outside. We have attempted to pull the battery for a potential reset, without success. Both doors became inoperable simultaneously. The electric locking mechanisms work. The electric windows go up and down. We noticed this on a multi state road trip with backseat passengers. In the event of an accident, the backseat passenger would not have egress from the vehicle.
- Forney, TX, USA
Latch assembly-rear door LH failed. Could not open door from outside or inside. Replaced on 06/26/2021 Latch assembly-rear door RH failed. Could not open door from outside or inside. Replaced on 02/09/2018
- St. Augustine, FL, USA
My rear driver side door will not open from the outside or the inside. This is a serious safety issue. If a person or even a child is in the back of my car, how are they supposed to exit the vehicle in an emergency if they can't get the door open? Hydundai is saying the door not latching is not a safety concern, it is.
- Fort Worth, TX, USA
Door actuators are failing causing doors to not open/be permanently locked. I have paid to repair one (which I don't have any confidence in), it's happening to another already, and countless others I've read are having the same issue. I hope that I don't run into the issue in a real emergency.
- Greenwood, IN, USA
- Topeka, KS, USA