10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,318 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rear passenger door does not open. It will not open from inside or outside of the vehicle. Driver door is now starting to stick.
- Bakersfield, CA, USA
Sunroof shattered and glass fell into the car on the driver and passenger. The car was in motion on a highway and traveling at highway speeds. Weather was 70 degrees F and sunny and the incident happened on February 15, 2018. We were not near an overpass and there were no large trucks around us at the time.
- Houston, TX, USA
We purchased a 2016 Tucson limited on black Friday of 2016. This vehicle was equipped with the autonomous emergency braking (aeb) safety option, as is advertised and demonstrated on the Hyundai website with video. We experienced a minor front-end collision at approximately 8-10 mph while merging into traffic at a yield from highway exit ramp. Based on the advertised function and video, should have been prevented by the aeb. Subsequent to this collision, we began seeing intermittent warning notifications to clean the front radar even though there was no dirt or any obstruction. These messages would spontaneously clear after approximately 30-60 seconds. We took the vehicle to the dealership to be evaluated. The vehicle was with the dealership for almost two weeks and after extensive testing - which included multiple road tests, multiple simulated obstruction detection, a pedestrian challenge by the service manager, literature reviews, and an onsite evaluation from Hyundai engineering ' and after all of these evaluations, the service department was also unable to trigger the aeb under any conditions although the electronic scan indicates that the radar is operative. They have returned the vehicle to us with the statement that it is functioning as intended. The aeb is not demonstrably functioning, regardless of radar operation.
- Franklin, MA, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that the recall notice for NHTSA campaign number: 16V348000(structure: Body) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
- Pembrook Pines, FL, USA
Under cold conditions, the rear hood does not close. The vehicle was stationary at the time. This has happened when temperatures go below zero. When temperatures go into the 30's F, it starts working again. It's a safety issue as I have had to drive my car with the rear hood open at below freezing temperatures.
- Fargo, ND, USA
The vehicle makes a sound in the dash area since it was bought. After several inspections it was determined that the vehicle has a manufacturing defect where the left front post welds were loose or were not performed.
- San Juan, PR, USA
I was driving approximately 65mph East on interstate 10 in Louisiana around mile marker 257.3 when the hood latch failed and my hood flew up, smashing my windshield and completely blocking my field of view. There were no cars around me as it was 4:30 am and I was able to safely pull off to the side of the highway. It appears that both the primary and secondary hood latches have failed, causing the hood to fly open.
- Greenville, SC, USA
- Powder Springs, GA, USA