10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,318 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
- Robertsdale, AL, USA
Passenger side door failing to unlock fully, not openable from the outside under many circumstances. This seems to be a common problem with the 2016 Hyundai Tucson. Hyundai needs to issue a recall for this safety issue.
- Annandale, VA, USA
First the passenger side rear door would not unlock or open; was repaired for a very high amount and I was told it wasn't covered; now the same thing with the driver's side rear door; online forums show this as a very common problem with Hyundai Tucson 2016. This is a safety issue - door cannot be used to exit the vehicle from the inside or outside at the malfunctioning (non-functioning) door.
- Deland, FL, USA
My third door has stopped opening from the outside. This is a known issue to Hyundai about these cars and it is a safety issue.
- Fremont, CA, USA
Neither of the backdoors of the car will open from the inside or the outside. The first failure was the driver side backdoor which will not open even with force. Several months later the passenger side rear door is experiencing the same issue. I spoke with the local Hyundai dealership who confirmed that it is a well known issue, but they have been less than helpful with getting it repaired. They take my contact info and say someone will call me but they never do, when I call or go to the dealership in person the one guy who can help get the repair underway is never available, and they will not give me his direct contact info. This is a serious safety risk because there is no way to get to my children from either of the backdoors if there was an emergency, they have to be accessed and pulled over the center console to be removed from the car at all. Given the incredibly persistent issues with these latches failing in the Tucson, there is also no way to know when any of the other latches may fail and make it impossible to quickly escape the car.
- Columbia, SC, USA
Latch failure of all 4 doors, passenger side door in 2018, passenger rear door 2018 and again now (2021), driver door 2019, driver rear door 2019. The door latch fails and at first won-??t open from the inside. After a few days or weeks, door will not open from outside or inside. This costs over $450 (labor not included) and is a HUGE safety concern! This should not happen in a 5 year old car, especially to ALL 4 DOORS, and one of the doors twice!
- Arlington, TX, USA
Rear passenger door when unlocked will not open. I can open the door when unlocked by banging on door just below the outside door handle.
- Meriden , CT, USA
Rear door does not open. Can't be opened from the inside or outside. Apparently, similar problems from this model from other owners. Affects all doors.
- Union City, CA, USA
Our rear driver side door does not open from both inside and outside. I have seen that this is an extremely common issue with other Hyundai owners. I have three small children. This is extremely dangerous if there was ever an emergency situation, to have small children trapped back seats, unable to open the doors. I have read that other doors eventually fail too, which just compounds the extreme danger that this poses if an emergency comes up and one has to evacuate the vehicle. The issue seems to always be the door latch and cable not catching, so there is a consistency in what other people are experiencing. Please consider this an extreme safety issue and issue a recall.
- Londonderry, NH, USA
The rear driver's side door of my door suddenly stopped working. When I was trying to get my baby out of the car, neither my husband nor myself could get to her. We couldn't open her door with the exterior door handle (even after multiple attempts to unlock the car) or the interior door handle. If we find ourselves in an emergency situation, we would not be able to safely and efficiently evacuate our child and other passengers. While it has not been inspected, it is available for inspection upon request. There were and still are no warning lamps, messages, or other symptoms of the problem prior to the failure. Additionally, this seems like a common issue for the Hyundai Tucson as there are many people online talking about this very same issue, with some people unable to open either of their doors.
- Troy, MI, USA
Rear passenger door will not open from inside or outside despite being unlocked. Previously it could be opened after pulling handle several times, now it will not open at all despite being unlocked. I have small children in the back seat in car seats and would not be able to get them out through that door in an emergency. The front driver's door also requires pulling the handle several times in order to open it.
- Springfield, IL, USA
The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.
- Las Vegas, NV, USA
Both front doors no longer open from outside. Started off as intermittent and has gotten progressively worse sometimes I cant get them to open from inside either. This is a huge safety problem.
- Crown Point, IN, USA
Both back doors fail to open from the inside or outside and the front doors are starting to fail as well.
- Wichita, KS, USA
The latch mechanism in all doors is malfunctioning. The rear doors do not open at all and the front drivers side door only opens sometimes. This is a known defect in the design of the Hyundai Tuscon door latch mechanism. This is a safety issue because the doors are inoperable, possibly trapping a person in a vehicle.
- Highlands Ranch, CO, USA
Issue: The rear passenger door will not open from inside and outside. We had set the Child-Lock to enabled, so diagnosing/troubleshooting from the inside is not possible. Frequent and consecutive pulls on the exterior door handle do not provide any opening results. Listening to the door panel when using the key fob or door lock toggle, it appears to be disengaging and engaging the lock; or at least it sounds the same as the other doors when locking/unlocking. We have two children we transport that are still in car seats. -- Situation or events that could have caused this issue: None. Was working the morning before. The vehicle has not had any minor impacts to any part of the body (no accidents or bumps, etc). -- Risk of Safety/Death in an Emergency: We believe this to be a safety issue in the event of an emergency (flooding, door collapsed on its side, etc.) -- Inspection: Pending via Dealership -- Warning Lamps: None
- Auburn, WA, USA
Brakes feel like ABS is always on. Feel unsafe to drive. Was told by Hyundai dealer that I need a new Steering Column and no explanation on how something like this can just break. Less than 60K miles when this issue started with brakes. I'm the first and only owner of this vehicle. The other safety issue is the doors not opening. 3 out of 4 doors have problems opening from inside and outside. This forum explains exactly what is happening to my doors. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/
- Norwood, MA, USA
The left passenger door wont open from inside and outside. I have a child that is still in a car seat and this is a huge safety issue. I have to make sure he sits on the right side so I can open the door if there became an emergency.
- Beaverton, OR, USA
The back doors will not open from the inside or the outside. I have seem multiple people complain about this and yet still not recall issued. This is a HUGE safety problem. I can't use half of my car because if I somehow get passengers back there and we get in an accident.. they are stuck. If my dog rides back there and we get in an accident and God forbid he can't jump to the front, he is stuck. This needs to be recalled ASAP. There is no reason for these door handles to just stop working. My front door handle also has to be pulled twice for me to be able to open it.
- Wimberley , TX, USA
- Hanover , PA, USA