Happened while accelerating after a stop and trying to accelerate after deceleration. When pressed the pedal, complete lack of power. Eventually lurched forward and then decelerate again about 3 times. Pressing the accelerator several times seemed to make it worse. Slowly accelerating helped but was jerky and unsteady. Higher rpms on the highway for no apparent reason. Occurred several times on the ride home that day. Once the car is turned off, the problem is intermittent and the dealership has not been able to recreate it. Brought it to the dealership 3X. It is very dangerous. I bought this car new and am now wondering how I will continue to drive a car that could kill me. Very upsetting. Also, it is a well documented problem and no one seems to be doing anything about it. I hope it won't take someone dying to get this fixed.

- Rock Hill, SC, USA

No acceleration from a stop, rolls back when at a stop of any incline, lunges forward after a stop since the transmission is not working properly. In every mode it does the same, they did a software update a few months ago, but it did not help at all. My daughter goes to college out of state and is always very nervous about driving her car. I am nervous as a parent so far away. This is very dangerous and they need to fix it. The car has been in 3 times to note it in the file, when she gets back this may we are hoping to have it bought back for something else. When in traffic, the stalling is even worse. She has almost hit cars in front of her since there is so much hesitation in the engine and transmission.

- Stockton, CA, USA

First name:[xxx] last name: [xxx] email: [xxx] phone: [xxx] VIN number: [xxx] subject: Product feedback message: My car is refusing to go into gear when it is at a speed other than stopped. I took it in for service and they had the vehicle for 3 days, but it never generated a code so they could not fix it. It is still a problem and I no longer feel it is safe to drive it. Please advise me on my options. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Winchester, VA, USA

Dct transmission shifts erratically since purchased. It has been back to the dealer 5 times. Cannot be fixed. Each soft ware up grade does not help. Transmission jumps into neutral when very hot day in traffic or very cold morning. Dangerous

- Florence, AL, USA

This SUV is incredibly dangerous. The dct(dual clutch transmission) does not engage correctly and will buck and stall when trying to accelerate from a slow down or stop.I have had to slam my foot on the gas and it will still not engage timely or safely. It was brought in for a recall but the issue continues. The dealership states there is no other fix for this. I have been beeped at by other drivers that had to swerve to get out of my way so they didn't hit me when the car does this.I have literally been in an intersection when this happens, and then the car will just take off. I barely drive the car anymore because of. This. I am afraid for our lives. My friends and family refuse to drive anywhere with this car because it is so unsafe. I have contacted Hyundai. Waiting on resolution, but these cars have so many complaints they need to remove the 2016 tuscan from the road. This is seriously dangerous. This is my 6th Hyundai and I love buying Hyundai but never again if this is not resolved. This has been happening since I bought it in November of 2016.

- Deltona, FL, USA

Dual clutch transmission slips and car will dangerously not accelerate when cold

- Massapequa, NY, USA

Car hesitates when stopped and making a turn. Car also hesitates when starting to move forward. We have received nhitsa campaign number 16V-628. We have had two calls with Hyundai customer service with no satisfaction> my wife has almost been in three accidents when car hesitated in oncoming traffic.

- Colorado Springs, CO, USA

I had taken my tuscon in 3 different times for all the same issues every time (1) delayed acceleration from a complete stop while crossing oncoming traffic with my 2 yr old son in the car (2) not accelerating at all from a complete stop but the RPM's revving high before finally jerking into gear and taking off and (3) jerking when I am in traffic and I press the gas. All 3 times, the "repair" was explained to me as a "computer update". the car would drive fine for about a week, then the issues would resume. The service dept told me this is how the dct works. Then I saw that there was finally a recall being issued and I thought "oh yay! they finally figured out what the problem was so I can take it in this one last time and I'll be good to go!" after only one day we were back to the same issues. The service dept once again said that "unfortunately, computer updates will be a normal thing for this dct system" are you freakin' kidding me"! this is not normal! you mean to tell me that every time my car starts stalling while I am crossing oncoming traffic, potentially causing an accident that could cause my son, myself or someone else serious injury, if not death, that I need to bring it in for a "computer update"?" they also suggested that I try driving it in sport mode all the time or using the manual shifter to see if that would help with the hesitation and/or stalling and jerking. If I wanted to shift, I would have bought a manual. When I press the gas, I want to go. I don't want to worry that this might the time that the transmission doesn't quite engage in time while I'm crossing traffic and something serious/fatal happens. I am extremely unhappy with this car, I am extremely unhappy with the dealership and their passive attitude towards this ongoing issue but most of all, I feel extremely unsafe in this vehicle and no one seems to be taking that seriously.

- Kyle, TX, USA

Problems with the dct transmission. Vibration and choppy shifting from a stop or when accelerating from slow speed. At times the Tucson will also surge suddenly, for a second or two, when coming to a complete stop with foot on the brake, - at a stop sign, red light or pulling into a parking slot. Could be potentially dangerous when turning left or when another vehicle is in front of me. Taken in for servicing several times. Told by auto dealer and Hyundai customer service, that this is just how the dct works. Nothing they can do about it. No re-calls or service bulletins that address this issue. Hyundai case number 10748512, 11/6/17.

- Marion, IL, USA

Bought the car at approx. 8K miles. Now just over 18K miles, while on the highway, the car would not accelerate over 55mph, despite the rims revving to 5K-6K. Then light came on saying transmission was overheating. Stopped and sat for 5 min to get to go away. Restarted and still took about 2-3 min to get car up to 75mph. In the city, multiple times while at stop light, car would not accelerate from stop. Rpms would rev and rev, but no movement until after multiple tries. Was told when purchased that this vehicle year had recall that was fixed, but when we put VIN into NHTSA site, told it's not affected by recall. It's possible either the containment of the recall net was not wide enough, or the corrective action is not yet adequate. Either way, my family's safety is at stake. I should be able to trust a new car to go when I prompt it to. Transmission is very touchy in this eco model. I hope to see robust corrective action by Hyundai, or a different, safer and more reliable power train utilized. Otherwise, for safety, I should not need to keep this vehicle and Hyundai needs to take it back. This type of issue could cause a very serious accident and I hope that more of these cars are not experiencing this issue.

- Kearney, NE, USA

While driving my Tucson 1.4 T 2016 model, when accelerating car jumps and when you apply breaks to come to a stop....it starts making noise and jumping as if its going to stall. When turning to a street the other day, I applied the accelerator and the car would not move...oncoming traffic caught up with me and one idiot came within feet of T boning me. I pumped the accelerator and it finally move in a rapid manner and then started making metal sounds. I had my wife, son and my two granddaughters in the car...thought we would die. Since leasing it March 2016 brand new, the dealer continues to claim it cannot reproduce the problems. Yet when I go on sites in the internet there numerous complaints about this car. I am afraid that a serious accident will occur and I cannot get anybody to fix the car. Please help. I am 72 years old and my wife is 57. We have two baby grandchildren 6 and 7, and my son is 16. The children belong to my oldest son and his wife. I have to drive my son to hs every day and am trying to teach him how to drive safely. We have come so close to getting hurt with the malfunctions of this car.

- Miami, FL, USA

This vehicle has intermittent transmission problems when either starting or speeding up. Aside from the dct lag issue, it may rev up to 4500 w/O moving from a stopped position with light accl pressure. It doesn't like to start moving below ~40F and acts jerkily. The 1.5-2 sec lag may, or may not, happen even after the 2 ECM fixes. It is unsafe to expect it to behave when trying to merge into heavy traffic as a result - you don't know if it will move or how fast, or when. To quote ralph nader, unsafe at any speed. It has happened repeatedly, though not predictably, since it was bought.

- Fairfax, VA, USA

2016 Hyundai Tucson dual clutch transmission is still dangerous and unpredictable after I had the recall done related to this issue last year. Below 25 mph, the transmission shudders, jerks and hesitates. There is also a loud clunking noise when accelerating at lower speeds. Recently the vehicle failed to accelerate from a stop in traffic for 5 seconds when I pushed the gas pedal. The Hyundai dealership told me there is no fix for this issue and that it's typical for a dct. I have driven other vehicles with dcts and they did not have these issues.

- Franklin, NY, USA

Transmission computer reset recall - purchased the car in June 13, 2016. Drove it to L.a. a few weeks and noticed accelration would become hesitant in traffic after 15-20 mins in slower traffic. Problem was very pronounced in stop and go traffic of 15-20 travel times. So, tried to give enough space in between me and car ahead so that I wouldn't ride brake or inch forward. At scheduled services informed service tech about it and they said they would take a look. There was a recall campaign that addressed this issue and computer reset to handle transmission problem.in March/April 2017. Still noticed the hesitation problem and noted this to tech at service appointments. Oct 8, 3 sisters and niece went to apple hill and after 35 mins going uphill on stop and go traffic on windy road, transmission over heated and computer dashboard alerted me to pull over safely. I pulled car over to able apple acres farm and we let transmission cool for about 45 mins. When we got out the car it smelled horrible like burnt clutch smell. We got back in started it up and was going to go up the hill a mile. Immediately burnt clutch smell was evident after 3-4 minutes and car was hesitant and lurching forward when I stepped on the gas. Like the transmission was slipping. That when we all noticed the shuddering feeling when I would let of the brake to give it gas as the car would roll back slightly before the gear engaged. Like the car was going to stall out like in a manual transmission car. Very jerky. So, I made a turn to go back down the hill and the brakes were 2-4 seconds delayed. I felt like I was slamming on them. We headed home and the folsom outlets to let the transmission cool of for a few hours. Made sure to turn off traction and eco hoping that would help. Traffic was better as it appears transmission does like stop/go situations on inclines or level surfaces.

- Sacramento, CA, USA

While at an intersection waiting to turn left, I proceeded to accelerate (car was in sport mode) into the left turn to move through the intersection on a green light before on-coming traffic approached. I requested significant accelerator pedal application to proceed through the turn, likely 3/4 throttle when suddenly the 7spd dual clutch transmission would not shift into 2nd gear. Luckily I was through the intersection and turn and no longer in danger when this happened. The engine was hovering right around 6700rpm and appeared to be hitting a soft limiter and ultimately refused to shift. I left off the gas completely and proceeded to re-apply the throttle when finally the engine revs came back down and re-engage the next gear rather abruptly. After the incident the car appeared to run and shift normally without issue. There appears to be an on-going issue with intermittent transmission engagement with the Tucson. I've visited the dealer documenting previous issues with a lack of acceleration and shifting, but Hyundai does not address the problem because there is no current fix. The car has all current recalls and tsbs performed relating to the programming of the transmission.

- Ellicott City, MD, USA

After going from park to drive or when trying to accelerate from a stopped position, the vehicle fails to move when the accelerator is pushed. It will stall and has almost led to 2 rear end accident and one side impact accident as a result because it creates a serious safety issue when trying to enter traffic. At times the entire care will shake and the transmission will not shift properly or will not engage and recognize that it is in drive at all. The vehicle has been in the service department over 4 times and for more than 30 days without resolution in the first 6 months of owning the vehicle and less than 12,000 miles but the manufacturer and the dealer have not fixed the issue and say they can't because they cannot replicate the problem. This is a known recall and issue for this vehicle as I found out after some research and the problem is random and unpredictable. This problem occurs when the vehicle has been on a city street and have been stationary for a moment and then when trying to accelerate to drive forward or turn, the vehicle has no power and will not drive forward. The engine will rev up and never turns off, but the vehicle will not engage in drive. I have video of the issue occurring and can share if needed. I have shared the same information with the dealer, owner, and manufacturer without resolution.

- Weatherford, TX, USA

On my back from dropping kids at school, I tried to accelerate quickly as normal while stationary the engine seems to have lost power and I quickly remove my foot off the accelerator and apply the pressure again the car then picked up again, luckily the oncoming slowed down, it could be worse as I stood a risk of been T-boned, the first incident happened on the 19 of September 2017. The second incident happened twice today on the 28 of Sep 2017 on my way to at the junction to join the main road while stationary, it lost power, again I could have been T-bone, second incident on my way from work. I am really worried about the safety when stationary.

- Oro Valley, AZ, USA

Vehicle fails to move when the accelerator pedal is pushed, causing serious safety concerns when entering traffic. Transmission at low speed causes the whole car to shake horribly.

- Tigard, OR, USA

The best car I ever owned was a 2001 Hyundai Santa Fe. Accordingly, when I was shopping for a new car in May 2016, I was looking forward to going back to Hyundai and purchased my 2016 Tucson. Only synthetic oil has been used since purchase and all service below, except the 06/14/17 oil & filter change, has been done at the Hyundai dealership service dept., 70+ miles away: 10/03/16 - the dct update/install/fix was 1st completed. The above update was completed as part of a regular service before I began to notice any problems. 02/20/17 - I'm not sure when I first detected a hesitation or lack of power on acceleration, but it must have been before this service date, as the documentation notes the dct update being completed a 2nd time. Although sporadic, each time the hesitation occurs it can be dangerous, scary and very unnerving. Equally unpredictable and unnerving is the resulting 'lurch' forward when power returns. 04/12/17 - more work for the same hesitation issue 06/14/17 - regular service (oil & filter change) was performed at a local shop. 09/14/17 ' returning to Hyundai service department for this problem to be looked at for a 4th time. I tend to be a cautious driver & give myself plenty of room (rural community) when pulling out into traffic. This defect in the Hyundai Tucson presents two possible tragic scenarios. First & most obvious is being broadsided when pulling out, second is being rear-ended, when the person behind you is expecting forward motion. Very unsafe car!!

- Star Valley Ranch, WY, USA

Stalls completely accelerating from a stop, engine develops no power. Reverse won't engage backing up on a slope. Erratic inappropriate gear changes. Shudders, vibrates on acceleration, and between gear changes. Very hesitant downshifting after going around a corner.

- Frederick, CO, USA