10.0
really awful- Crashes / Fires:
- 4 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,953 miles
About These NHTSA Complaints:
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Twin clutch seven speed transmission needs updating hesitates on acceleration from a start at a red light / stop sign / etc. Jerking auto & creating vibrations in driving axles had dealership install tcm sw update {15-01-050} on Jan 14 2016 still have same results on occasions help!!!!!!!!!
- Bogalusa, LA, USA
The problem that I am having is when I start to accelerate going through the gears 1,2,3 and 4 there is a huge, pause/delay in shifting through the gears. In fact there has been may times when I start to accelerate the gears pauses and I hit the gas again and the vehicle does not accelerate at all the RPM's go up sometimes past 6 and the transmission start burning. I even got an safety display message that the transmission is overheated and to pull over for safety until it cools down. Note I only have 5719 miles and my 4th time taking it back to the dealership for service. I am driving in fear everything because this problem happens when it wants to sometimes the vehicles drives perfect then the next minute I'm having the same issue. This problem is happening at a street light, stop sign, stop and go traffic on the streets and on the freeway, when I am slowing down to make a turn then accelerate and in the morning, afternoon and at night. I am afraid when I start to accelerate then the next second I cannot accelerate that the car behind me or if I am changes lanes and stop accelerating than another vehicle will crash into me. I don't know if the problem is the actual transmission and or software related, but it is unsafe and I do not want to drive this vehicle anymore. This problem is off and and on, but when it does happen it does not stop the problem until I turn the car off. Sometimes it continues to happen or not. For example last time I had the problem was on sat. Night while I was out with my family in the car. The transmission was overheating, it cooled off and about an hour later I drive it home and it was okay. I drove it to the dealership this morning with no issues. I am in sales and drive a lot and cannot afford these issues for safety reasons and for work.
- Corona, CA, USA
- Bel Air, MD, USA