For a few days prior to the incident, the car hesitated slightly from a dead stop while we accelerated. There were no warning lights from the car indicating any issue. Because it seemed odd, we made a appointment to take the car to the dealership to look into the issue. While waiting for our appointment on July 12th, 2020, merging onto the interstate, there was a failure of the transmission, such that the engine would just spin with no power going to the wheels at higher RPM's. feathering the throttle, a speed of about 45 mph could be attained on flat ground and significantly slower on hills. After limping it along to a local shop, were were told that the catalytic converter was clogged, causing it to overheat the torque converter, which had failed sending shrapnel through the transmission. They only knew this because they had to take the car apart, since even after the failure, no warning lights came on. We ended up needing a full transmission rebuild, a new torque converter and a new catalytic converter. This is a huge safety issue, especially since there was no indication from the cars warning systems that anything was wrong, even after the transmission failure. This could have lead to a very serious accident on the interstate.

- Oakwood, OH, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted and driven to Hyundai de mayaguez, mayagez, 00682, puerto rico, to be diagnosed. The contact was informed that the crankshaft position sensor needed to be replaced. The contact stated that the vehicle failed to accelerate while driving to the dealer. The vehicle was not yet repaired due to the part not being available for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

- Anasco, PR, USA

When accelerating after stopping, the gas pedal will be pushed down but car will stall and not go. The engine will rev up, but the car does not move and then all of a sudden will accelerate forward. Also, when coasting in rush-hour, accelerating after a stop sign, the car will make jerking movements. It has been taken to a Hyundai dealership where they told me it is a dual-transmission so I just need to be more aggressive with it when taking off from stop light/stop sign. I know that this is not normal and most definitely needs to be revisited as there have obviously been enough complaints and has been an issue previously.

- Omaha, NE, USA

My vehicle is exhibiting issues with power. My car has stop on the hwy and has clanking noise when it gets close to 4000rpm. It's slow to speed up and sometimes stays at 50mph no matter how long my foot is on the accelerator. I've taken it in to get looked and even had a tune up and it's the same issue. In reverse it's fine but going forward that's when you can feel and hear the problems. This is a safety hazard and I don't have $5000 for a new transmission. My mechanic says it's internal issue with the power train. It needs to be recalled!

- Mechanicsville, VA, USA

When starting from a full stop the car hesitates for 3 to 5 seconds before moving; making it unreliable and dangerous to pull out. When driving slowly in traffic or in a parking lot the car becomes very jerky as if running out of gas. This has happened since the day we bought it. Took it into the dealer ship to be checked out they test drove it and checked it out and said it is working the way that it should.we have lost our confidence in this car and feel that this is a safety issue.this is not acceptable,

- Kalispell, MT, USA

The car doesnt go when you step on the gas, pulling out in traffic is dangerous. The problem exasturbated when the cars 1st 15 minutes of running. And anytime I go from a complete stop for longer than 30 seconds, there is little momentum, whether I'm turning or going forward. I have to use the 7 speed manual to ensure safety pulling out into cross traffic, the results could be deadly. The car has been brought in several times, but route 60 Hyundai, vero beach is rude! getting a loaner for this recall was horrific the 1st time, and they wouldn't give me a vehicle the 2nd, 3rd or 4th time. #2 the doors and windows, the passenger front door and the passenger rear door, do not open from the inside or out, as well as the passenger window no longer operates, god forbid there is an accident, there is no escape. This vehicle has had 4 recalls, 1 being the transmission issue. This vehicle gets scarier every day, and I am disabled already. I dont want to die in this vehicle.

- Vero Beach, FL, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving 70 mph, she heard an abnormal popping and grinding sound coming from the engine. The oil light warning light became illuminated on the instrument panel. Despite the vehicle losing power, the contact was able to drive the vehicle to her residence. Due to the failure, the contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with engine failure. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 109,904.

- Forest Lake, MN, USA

Not long after I got the car I began experiencing issues with acceleration. My car would be very slow to respond when I put my foot on the accelerator, which could have led to numerous collisions (for example, there have been times where I'm turning left and need to go before oncoming traffic reaches me but the car hesitates to move. This hesitation is also often evident when I'm trying to speed up and merge onto the highway). I ended up emailing Hyundai usa in March of 2017 to inform them of my acceleration issues. I was surprised to receive an email and a phone call back, and was hopeful they would provide some answers that would help fix the issue, but in the end, the response I received was basically 'what do you want us to do about it?' I am now experiencing additional problems with the car. After the car has been parked for a little while it will jerk and shudder as I press on the accelerator. It will also do this after accelerating from a complete stop.

- Houston, TX, USA

The contact owns a 2016 Hyundai tuscon. The contact stated that while attempting to accelerate, the vehicle had experienced jerking and vibration. The failure mainly occurred from a standing start. Additionally, while driving at various speeds, the vehicle would not immediately accelerate when pressing the accelerator pedal. The vehicle was taken to the local dealer (king Hyundai located at 1399 S federal hwy, deerfield beach, fl 33441) who performed a software upgrade but the failures continued to occur. The manufacturer was not notified of the failure. The failure mileage was 1,200.

- Plantation, FL, USA

The driver and back passenger door handles both just jammed one day, the driver window switch shorts out, dash lights will flash on and off randomly, the dealership has already replaced the transmission and the engine has been ticking for months and the dealership says its due to low oil and refused to look into it. Now its to the point of total engine failure.... please help me I havnt even had it for 2 years yet

- Chambersburg, PA, USA

Our Tucson shifted down as we pulled into an intersection and would not move more than 5 mph. We were nearly struck by a tractor-trailer. This is the third serious incident involving the transmission in this vehicle. We will not drive it until Hyundai replaces the transmission.

- Bartlett, IL, USA

This vehicle is equipped with a dual clutch transmission. On several occasions (about twice a month, in various types of driving conditions), when attempting to accelerate from a slow roll or a complete stop, the engine has revved freely and the vehicle did not move forward, despite being in drive. This obviously creates an incredibly unsafe condition, since the loss of propulsion happens entirely without warning and can result in a collision. Hyundai is aware of issues with dual clutch transmissions in 2016 and other model year vehicles, and has issued a tsb to address problematic units (tsb # 19-at-002H). Despite the fact that my vehicle consistently and predictably exhibits symptoms identified in the diagnostic portion of that tsb (judder when coasting from a stop), my local Hyundai dealer has consulted with Hyundai corporate and concluded that the transmission is performing as designed. They were not able to replicate the loss of propulsion that I described. No repair prescribed by the tsb was performed.

- Parma, OH, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that after coming to a complete stop, the vehicle hesitated to move forward while depressing the accelerator, without warning. The vehicle was previously taken to manly Hyundai (2755 corby ave, santa rosa, ca 95407) where an unknown software update was performed on vehicle however, the failure persisted. The contact linked the failure to NHTSA campaign number: 16V628000 (power train, electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000. The VIN was unavailable.

- Santa Rosa, CA, USA

Got this car at the dealership in July last year. A few weeks before this happened you would notice a hesitation from the car to move forward when you press the gas pedal whiles driving on the road. The engine began to make loud knocking noises one morning and broke down while driving on the street. Got it towed to a Hyundai service shop and they are talking about making a "goodwill" repair which will end up costing $4800. I have read many complaints noted from the 2016 Tucson owners who experienced the same issues with their cars. This is obviously a manufacturing defect. The vehicle has been recalled before for a Tucson secondary hood latch recall campaign.

- Jessup, MD, USA

My car keeps having issues with acceleration. It struggles to manually shift gears when I try to go to 40 mph. I fear for my safety especially getting into highways since I struggle to keep up with traffic upon entering. I have taken it to the dealer already and problem persists.

- Addison, IL, USA

The transmission is not changing gears, dragging. The left tail light has gone out like 3 times in 2 years. I see a recall on transmissions on Tucson my year model but when I enter the VIN it says no active recalls not sure what to do?

- Antioch, TN, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while accelerating from a stop, the vehicle hesitated. The contact stated that there was a temporary hesitation and then the vehicle would lunge forward and then return to operating as intended. Williams Hyundai located at (2845 E saginaw St, lansing, mi 48912 517-484-1341) was contacted and informed of the failure. The contact was informed that the hesitation was normal due to the dual clutch that was installed in the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. There was no additional assistance provided. The approximate failure mileage was 35,000.

- Lansing, MI, USA

As I was pulling onto highway from a complete stop, the car paused and revved engine and then kicked into gear and went. This is a safety hazard, as there were other vehicle driving towards me, and the car would not go for a few seconds.

- Fort Mccoy, FL, USA

My 2016 Hyundai Tucson eco dct has a dangerous random "shudder/hesitation" safety problem that needs to be resolved. A "shudder / hesitation" randomly occurs at slower speeds. I've brought up my concern each time I have had my vehicle in for regularly scheduled service. I have only 28000 miles on it. The mechanics report that "it didn't occur for them, or show-up on their computer, so they say they can't do anything about it". I've explained each time that it occurs randomly, and mostly at slow speed when slowly coming to a stop, when parking pulling in or out of a space or driveway, at stop signs either slowly stopping, or proceeding forward at a light or intersection, and sometimes when trying to turn into the flow of traffic. I am positive that Hyundai is very aware of what the problem is with the 2016 Tucson eco dct. I recently received a letter from Hyundai referring to a 'proposed class action settlement', but it was expired already ! I mentioned there were over 300 complaints of a similar "shudder / hesitation" on one web site alone! this is a dangerous problem that could result in a rear end or intersection collision because of the "shudder / hesitation" that occurs randomly. I have passenger witnesses as well. There is definately a dangerous safety defect causing a "shudder" in the 2016 Tucson eco dct that needs to be resolved. I was given a Hyundai complaint dept. Number to call, and I reported the problem. The claim administrator seemed quite aware of similar complaints. He gave me a claim number, and said he would call me back Monday, to 'set up another service appointment', and "arrange for a specialist" to be there. I received a call on Wednesday, and was now informed "there was nothing more he could do", and he was "closing out my case number, and suggested I just bring it to the dealer again", and re-file a new claim# !

- San Diego, CA, USA

Hello, I bought a used 2016 Hyundai Tucson eco less then a month ago from autonation that had only 40,000 miles on it. Within 2 weeks of buying the vehicle, the check engine turned on for a P259F trouble code for a turbocharger position sensor that I had got from using autonation's vehicle app. Naturally, I called autonation to have my car fixed, but the engine light had gone off before I brought my in vehicle in for repairs. When I did bring my vehicle in to the dealership, they confirmed that there was a check engine light on from my turbo, but that it had gone off and that the car was functioning normally, and to go to a Hyundai dealership for a special diagnostic if the issue consisted. On the same day of getting my car back, I started noticing engine performance issues, my acceleration would be affected by 1 to 2 seconds where the car would not go, and when it would finally notice the throttle it would jump kick the car. Also the worst of all, it also cut out at one point where it did not want to give any sort of throttle at all, I needed to have my foot all the way down on the pedal to just go 30 mph. During that time I noticed that the engine would be revving high while no speed was being gained, and no check engine lights where going off either. Because of that, I was almost involved in an accident where I could not accelerate out of an intersection when making a turn. What makes me believe this is the turbo electrical problem, is that the way I got my car to accelerate normally is that I parked it and restarted it, after that it started accelerating normally, but at times the acceleration would still be affected.

- Phoenix, AZ, USA