10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
27,816 miles

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« Read the previous 20 complaints

problem #3

Jul 272016

Tucson

  • 4,600 miles
After installing a new hood latch under the recall. The dealership installed the dashboard software upgrade. The incorrect software update for the dash assembly was installed. It seems that the company Hyundai put in charge for the software, failed to update the software and it could not tell the diff. Between the 2 diff. Styles of dash assemblies. As of the 27th of July, the dash will not display anything.

- Elizabethtown, KY, USA

problem #2

Jun 182016

Tucson

  • 8,000 miles
On multiple occasions and with increasing frequency, the car does not transmit power to the wheels after stopping or slowing to a near stop - e.g. at a traffic light, merging into interstate traffic, or, god forbid, turning left at an intersection. I will put my foot on the accelerator and the rpms can roar into the 6000 range while my car inches forward at 1-5 mph into traffic. Incredibly dangerous. Most recently this happened as I was turning left onto sunset blvd in los angeles. What should have been a safe left turn became a harrowing experience as my car entered sunset at about 1-2 mph as traffic closed in from both directions, with a 6 year old in the car, no less! not my video, but a similar experience from another Tucson driver is here: Https://www.youtube.com/watch"V=tcvtr_zcyrs and another: Https://www.youtube.com/watch"V=tcvtr_zcyrs plenty of reports of this at Hyundai-forums.com *www.Hyundai-forums.com/2016-Tucson-IX35-models/454074-dangerous-horrible-dct-36.html and yet no action from Hyundai. Dealerships across the country are responding variously with "we can't replicate the problem" (it's intermittent and dangerously unpredictable), to "sounds like normal dct behavior to me!", to as my dealer told me, "until the malfunctioning part fails completely, we can't id the problem so can't fix it." Letting that part fail may, literally, be the last thing I do! still working on a resolution with Hyundai, but this is an incredibly dangerous malfunction and hynudai needs to address it as such.

- Denver, CO, USA

problem #1

May 272016

Tucson

  • 7,605 miles
Purchased January 2016 - limited AWD with factory installed tow hitch. Immediately noticed flickering interior lights and both head lights leaked, one side has been replaced. Later on developed hard start ups, shifting and acceleration issues. Along with intermitting front safety sensors and a glitching center console/back up camera. 7,500 miles in the ac stopped working from freezing over. Took to dealer while on vacation and discovered a melted fuse box cover and burnt tow hitch/ECU wires with an abundance of corrosion. Dealers could no confirm responsibility of the tow hitch harness, claimed it was not factory installed when it was factory installed and even on the original window sticker. We called Hyundai corporate everyday for over a week begging for help with no call backs. Roadside would not cover a tow to the selling dealer. Ended up driving ourselves an hour South to the dealer where it waits for a Hyundai engineer to fly in and look at it. There are recalls for this wiring harness in other models, the dealer wasn't even able to order a replacement part because it was discontinued. We were never notified of this and there are no recalls currently out for our car. We consider this a life threatening issue as the melting wires are a serious fire hazard along with the unreliable transmission and safety sensors.

- Watertown, NY, USA