10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,352 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Was jerky when getting through 1st and 2nd gear. I thought that might be normal for a 4 cylinder, since I'd been driving a 6 cylinder for 20 years. Thought I just had to get used to it. 10 days from purchase, at ~ 300 miles, just filled up with fuel and was attempting to leave the gas station... pressed on accelerator and nothing happened... let up and pressed again... nothing happened... let up and pressed again... it started slowly jerking forward, into oncoming traffic, it kept jerking and slowly accelerated until I hit about 5 gear, then it smoothed out. Frightening! 26 days from purchase, at ~ 700 miles, from a cold start, backed out of driveway and put the car in drive... revved through 1st and 2nd gear and hadn't moved yet... hit 3rd gear and it jerked forward and started slowly moving. 30 days from purchase, @ ~ 816 miles, stopped for a red light... light turned green and the car wouldn't move... shifted through all of the gears (park, reverse, neutral, drive) several times... in drive for about the 4th time and stomped on the accelerator... it pealed out... drove straight to the dealership... jerkily pulled into a parking spot. Just over 3 hours later, was told they discharged the capacitor completely and "re-taught it" the system. Thought it might be fixed, but, I'm at day 37 and can swear that it hesitated yesterday and this morning. Will keep you abreast. This is a potentially deadly malfunction!
- Jacksonville, FL, USA
I had to replace the throttle body and rear shock at approximately under 2000 miles. It hesitates badly. It decelerates as I press down on the accelerator. It had low coolant before a long trip so I filled it up as it advised. When the vehicle was hot the coolant was approximately 1/2 inch to 1 inch below the minimum fill line. After my trip I took it to the certified Hyundai dealer service center for tire rotation and oil change and they advised the coolant was low again, but that there are no leaks. I told them I just filled it up and so they are checking again for leaks. It slammed into gear as I was going on an off ramp from an interstate. It jerked and shimmied like it was going to die when I was at a stoplight. It is brand new. It should not be having so many issues and no one will help me with it I just keep hearing "there is nothing wrong with it, it is just the way Hyundai designed the vehicle." Hyundai needs to work on this. There should be multiple recalls on this vehicle. It has a popping sound every time I reach 20 mph after taking it out of park. It has a rattle in the frame/rear passenger door area. No place can fix these sounds. I just have to deal with it all. It has been nothing but a nightmare since purchased in November 2015. This really needs multiple recalls on it. I just got an email about a hood latch recall too. Not even from Hyundai... from car fax. Hyundai did not contact consumers regarding the hood latch recall. They should be required to. The dealer did not contact me about it either. The dealer, bob poynter columbus, in refuses to service my brand new vehicle under warranty and they will not speak with me at all. They will not tell me where they obtained my vehicle from as a dealer trade either.
- Columbus, IN, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 2,000.
- Meridian, ID, USA
05/06/2016 @ 1600 cond-rainy. While at a stop light I pressed the accelerator and the SUV did not move. The engine revved but the SUV did not go forward. It slowly engaged and lurched forward after approx 3-5 seconds. 5/19/2016 @ 1800 cond-rain /not driven in approx 4 days. Less than a mile from start and had been driving for approx 3-5 mins-while waiting at a stop light I attempted to accelerate when the light changed and the veh did not move. I pressed the accelerator to the floorboard and the engine revved for approximately 5-7 seconds before the veh lurched/jumped forward and slowly moved. I again immediately went to Hyundai. I was given a loaner vehicle - 2016 Tucson. 5/21/2016 @ 1350 same non-movement while accelerating from a stop occurred w/the loaner vehicle. It had not been driven in 2 days cond-rainy. This occurred approx 3 mins after start and w/in a mile. Hyundai Corp are not taking responsibility for the issues with this veh. 3 similar issues from customers were reported to this dealership. I do not feel safe driving this veh or allowing any member of my family to drive this veh. It is an accident in waiting either from being hit from behind by another veh or from striking another B/C of the lurching. I had to put my hazards on and hope that I did not get hit from behind. I am not satisfied and want a refund for both of the veh's I purchased due to this huge safety issue. At random times, usually from a stop, but sometimes when pulling into traffic, the veh does not move. I consider this to be a very hazardous defect. Hyundai is unable to replicate the error, so eng. Advises to release the veh back to me, they are unaware of any similar problems. I will never drive another Hyundai veh again B/C it is unsafe and the lack of responsibility to rectify their manufacturing problem. It is not a driver's operational error.
- Dothan, AL, USA
Reported hesitation when trying to accelerate from a stop, in traffic, or when exiting a turn. Service tech acknowledged as did the sales team that they experienced the issue in the vehicle but since there are no recalls that apply to the vehicle there is nothing they can do until corporate decides to address the issue. Have had several times when the vehicle would not accelerate when trying to merge with traffic and hesitates or lunges when coming to a stop some times. Continues to happen when driving since first purchased on 5/21/2016.
- Fountain, CO, USA
The car occasionally exhibits the following behavior: 1.upon acceleration from a stop, the transmission seems to be in a gear higher than first, which then causes the motor to stall and lose power for one to three seconds before resuming acceleration. The loss of power puts the car in peril of being rear ended by vehicles following behind. 2.when in this state, moving the gearshift lever left to enter manual mode fails ' the transmission stays in drive despite several attempts to engage manual mode. 3.because the transmission never downshifts to lower gears, the car runs rough at slower speeds. 4.turning the car off and back on again restores it to normal operation until the errant behavior happens again on random, unpredictable occasions. This car is equipped with a turbo-charger. A factory recall to fix an accelerator hesitation improved, but did not eliminate, said hesitation.
- Epping, NH, USA
The contact owns a 2016 Hyundai tuscon. The contact stated that while attempting to merge into traffic, the vehicle failed to accelerate properly. The contact mentioned that the transmission fluid over heated. The failure occurred on multiple occasions. In addition, the vehicle experienced unintended acceleration. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 25.
- Canon Lake, TX, USA


- Springville, AL, USA