This vehicle, as other 2016 and 2017 Hyundai Tucsons, has a problem with smooth and safe acceleration from a dead stop. There is a sputter, hesitation that happens each time, sometimes stronger than others. If you were making a left turn across traffic, the sputter is enough to place you in potential danger. We have taken this to our local Hyundai dealer in the 86001 zip code. We were told that other customers with the 2016-17 Hyundai Tucson have similar complaints however the manufacturer has not issued any recalls nor made any suggestions on how to fix the problem. We have contacted Hyundai customer service and have been told basically that they are sorry that we don't like the vehicle but they can't satisfy everyone. I have those emails to forward to you when needed.

- Flagstaff, AZ, USA

When starting from a complete stop or stationary, the car hesitates, almost seems to choke, and then lurches forward with a burst when trying to enter into traffic. It is hard to anticipate whether it will move or not when trying to pull out into traffic from a stop sign. Once moving the car seems to operate and accelerate without any problem. This issue was noted in an earlier recall (August 2016). A software "fix" was implemented. Immediately afterward, I felt there was some small noticeable positive change. However, any early indication of improvement has now been lost. It is deeply concerning that the car may choose to go or not when trying to pull out into traffic. This happens extremely often - almost daily. While I selected a date of occurrence below, it was only to satisfy the form's requirements.

- Morgantown, WV, USA

I had taken my tuscon in 3 different times for all the same issues every time (1) delayed acceleration from a complete stop while crossing oncoming traffic with my 2 yr old son in the car (2) not accelerating at all from a complete stop but the RPM's revving high before finally jerking into gear and taking off and (3) jerking when I am in traffic and I press the gas. All 3 times, the "repair" was explained to me as a "computer update". the car would drive fine for about a week, then the issues would resume. The service dept told me this is how the dct works. Then I saw that there was finally a recall being issued and I thought "oh yay! they finally figured out what the problem was so I can take it in this one last time and I'll be good to go!" after only one day we were back to the same issues. The service dept once again said that "unfortunately, computer updates will be a normal thing for this dct system" are you freakin' kidding me"! this is not normal! you mean to tell me that every time my car starts stalling while I am crossing oncoming traffic, potentially causing an accident that could cause my son, myself or someone else serious injury, if not death, that I need to bring it in for a "computer update"?" they also suggested that I try driving it in sport mode all the time or using the manual shifter to see if that would help with the hesitation and/or stalling and jerking. If I wanted to shift, I would have bought a manual. When I press the gas, I want to go. I don't want to worry that this might the time that the transmission doesn't quite engage in time while I'm crossing traffic and something serious/fatal happens. I am extremely unhappy with this car, I am extremely unhappy with the dealership and their passive attitude towards this ongoing issue but most of all, I feel extremely unsafe in this vehicle and no one seems to be taking that seriously.

- Kyle, TX, USA

The contact owns a 2016 Hyundai Tucson. While at a red light with the brake pedal depressed, the vehicle hesitated as if it would stall. After approximately thirty seconds, the vehicle drove normally. The failure occurred daily. The dealer could not duplicate the failure and recommended using a different type of fuel. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,904.

- Lecompte, LA, USA

Transmission has a harsh delayed shift on attempting to accelerate from a stopped position.

- Stanley, NY, USA

The dual clutch manual transmission "freezes" in neutral even though the car is in drive. The vehicle won't move. This is a dangerous situation. It happens sporadically. The engine is also very balky and sluggish on acceleration.

- Garland, TX, USA

When I try to accelerate from a stop at at a slow speed this car has extreme lag. Sometimes it can take up to 3 seconds for the engine to respond and then all of a sudden the car jumps and accelerates too quickly. This problem has made it very difficult to judge when I can cross traffic because I never know when the car will actually accelerate.

- Denver, CO, USA

At stops on city streets the transmission does not always engage and move forward. On multiple occasions the vehicle has rolled backwards up to 3 ft. Before transmission engaged and moves forward. Additionally the car attempts to stall after backing out and shifting to drive.

- Gilbert, AZ, USA

From a stationary start the vehicle rpms rise but does not always move forward. On several occasions the Tucson has rolled backwards up to several feet from a stop before engaging and moving forward. Can't rely on it when turning left across traffic. No issues on freeways, only from stops on city streets.

- Gilbert, AZ, USA

Standing at red light with foot on brake pedal. When light change to green, I tok foot of brake and stept on gas pedal. The engen started to race but car would not move. After severel seconds and cars behind me honking their horn, car would lurch forward and slowely gain speed. I was going strait forward so I did not cut anyone off. If I had been making a left hand turn on this two way street, I mostlikely would have hit someone or they would have hit me. Bringing car to island Hyundai on staten island N.Y. tomorrow.

- Brooklyn, NY, USA

Numerous visits to a service department with no results. No movement from a stop, rpms revved upwards to 6000, finally screeched across the intersection. Total unsafe vehicle to drive. Something needs to be done.

- Arcola, IL, USA

"takata recall" -the transmission does not engage at the proper times. Headrests make your head bend so far foward your chin is almost touching your chest.

- Duluth, MN, USA

Takata recall; while in traffic I lost all throttle response and car would not accelerate but only dropped to low RPM and coasted. No warning lights. After coasting car began to respond to accelerator. This has happened before but dealer told me it was turbo delay on 1.6T engine and found no problem. This is not turbo delay and car is now setting at the dealer as this last time made it to the lot on late Saturday. Not safe to drive home. Will wait and see what they find but probably will not repeat or get fixed. I now see other web sites give same type of problem. Only has 6400 miles on it since 8/19/2015

- Albuquerque, NM, USA

The car does not accelerate at a light or traffic. The car is on and revs and the dials move but does not drive. This has happened 3 times and the dealer cannot find anything wrong because the computer doesn't show an issue. I am scared to drive the car.

- Farmingdale, NY, USA

In January of this year I rented a Hyundai Tucson from national at hobby airport in houston, tx. In a manner similar to the complaint I just filed regarding an earlier experience with a Hyundai Santa Fe sport (#10822299) this SUV also exhibited similar behaviors - a tendency to hesitate when accelerating from a stop, especially (but by no means exclusively) when a left or right turn was to be executed at the same time. Since this was my second experience with a rental Hyundai SUV, I thought it wise to advise you of this possibly endemic defect in that maker's models. The problem was so severe that I had to make sure there was plenty of room, traffic-wise, to accelerate from zero without possibly getting struck. I am now out of the market for future Hyundai SUV rentals.

- Ooltewah, TN, USA