10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,147 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
All of a sudden the passenger rear door cannot be opened either unlocked manually or with the remote. I believe it is the actuator. Online forums say this is a huge problem and also a safety risk. If a person cannot exit the vehicle in an emergency this is unacceptable.
- Indianapolis , IN, USA
When attempting to open the passenger side door after unlocking the car, the handle must be pulled numerous times. The door opens from the inside of the car with no issues, but cannot be opened from the outside. It started as three pills would open the door, but now it-??s upward of 5-10 hard pulls to open the door from the outside of the vehicle. No warning lamps on the dash and only 37,000 miles. Not diagnosed by the manufacturer. This causes a major safety issue when needing to access the vehicle from the exterior and not being able to quickly or efficiently get into the vehicle.
- Hamilton, OH, USA
Door smart key button has broken (driver's & front passenger's door) user is unable to lock/unlock the car. User must use the beeper or key to unlock/lock the car. Went to dealership and the told me that the car has been forced by someone because is very easy to steal. Went to another place and they basically told me that the button broke from usage not by forcing it to enter the car and part is very weak. Vehicle has been indoors and other vehicles doesn't. car company could knew the issue as the new redesigned model has a touchscreen handle to unlock.lock the car.
- Santa Isabel, PR, USA
The rear passenger door will not open either from the inside or outside even though the lock/unlock seems to be functioning. It happened randomly.
- Chicago, IL, USA
The rear passenger door will not open from the inside or from the outside when the vehicle is unlocked. This is a hazard as if there's an emergency and a person needs to exit the vehicle they are unable to without climbing seats.
- Bennington, NE, USA
Left rear passenger door will not open, door locks work but door will not open from the inside or outside.
- Danielson, CT, USA
My daughter was driving her car up a hill on hwy 2 and it slowed to a stop. She pulled over and it started smoking. The engine caught fire and burned her car. It was a total loss.
- Monroe, LA, USA
Back right passenger door will not open from inside or outside. I've read online that many people with 16-17 Tucson's have had this problem. This should be a safety recall because in the case of an accident I don't know how someone could be helped out of the car without cutting the door off. You can't get in or out through that door vehicle was stationary when I noticed the problem. Problem exists whether engine is on or off.
- Johnstown, PA, USA
The rear dirver side door will not open from the outside when unlocked. The locking mechanisim works fine, but the handle will not open the door. There is no damage to the door or the handle. Sometimes it will open from the inside but is not consistant. This is a safety hazard as I have a toddler that rides in the back seat daily. How am I supposed to quickly get him out of the car in an emergency situation if the door will not open? this is very scary to think that I couldnt remove my child from the car in an emergency. Please have Hyundai make this right!
- Howe, TX, USA
Rear door will not open from the inside or outside handles.
- Mechanicsville, MD, USA
Door operation was working fine. Then after a trip unlocked and walked around car to remove my five year old and door will not open. Lock engages, however door will not unlatch.
- Sebastopol, CA, USA
The passenger door on the driver side locked itself. Cannot be opened from either inside or outside. It is safety concern since I can't put child lock on the other passenger side just incase it locks itself too. My child is not safe
- Tacoma, WA, USA
Rear passenger side door no longer opens when "unlocked". safety hazard for passengers riding in the back, like my toddler. Vehicle was parked with the ignition on and child in the adjacent seat. After many tries to lock/unlock it opened. Now it will not open at all under any circumstance.
- Silver Spring, MD, USA
Frontal side was badly hit by other passing car.in a crossroadm..the vehicule was wrecked but the airbags did not deplyed. I contacted Hyundai usa and they told me to contact Hyundai pr. Created a case #3830 but the investigatro closed the case without notice or inspecting the damaged or claim
- Trujillo Alto, PR, USA
I made a complaint about right rear door that will not open or unlock from either the inside or outside. Can not be opened either manually or electronically. Now the left rear door will only open from outside handle. A safety issue.
- Cathedral City, CA, USA
I was driving on I-45 in houston 60mph, good weather, good road, no unsafe conditions. There was no debris on the road, nor any trucks close by. Front panel of panoramic sunroof exploded making a hole the size of a basketball.
- Nassau Bay, TX, USA
Right rear door will not open or unlock from either the inside or outside. Can not be opened either manually or electronically. A safety issue.
- Cathedral City, CA, USA
- Mount Joy, PA, USA