The contact owns a 2017 Hyundai Tucson. The contact stated while at a standstill, the vehicle began to stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer bill dube Hyundai (271 main St, wilmington, MA 01887, (978) 253-4691) where it was not diagnosed. The manufacturer has been informed of failure and told the contact to contact a dealership. The failure mileage was approximately 12,000.

- Ipswich, MA, USA

Unable to start vehicle, vehicle has a smart key keyless system and the vehicle doesn't start the engine because the brake pedal is rock solid, the car puts in acc and on but will not start the engine. Driver must seek help to push the pedal to be able to start the car. After the car has been started the brake foot pedal becomes normal. It happens when the car has been off for a long period of time. Has been taken to the dealership but they are unable to detect the condition.

- Santa Isabel, PR, USA

When I stop and then try to go again eng RPM's jump to 4000 + and I hardly move, aslo there is a hissing noise from trans or wheel hubs on hyway

- Staten Island, NY, USA

My 2017 Hyundai Tucson consumes more than 3 quarts of oil between filter changes. I noticed the oil consumption around 36K miles. I have taken the car to southtown Hyundai (riverdale, ga) many times for this issue. The dealer did 3 oil consumption test, all failed. I was told nothing can be done at the moment. I even reached out to corporate, with no response back. The vehicle currently has 75K miles on the engine. Please help.

- Fayetteville, GA, USA

I have done a significant amount of research and found that the Hyundai Tucson has three potential problems that cause the issues with the stalling/low power on takeoff. I believe that part of it might be the transmission not engaging properly in 1st gear and that should be something they can fix with a computer update. The second from what I've read is that the fuel tank has a material flaking off on the inside of the fuel tank causing the fuel filter to be damaged/clogged. The third and from what I have read, the reason some of the Tucsons fail is a bad crank shaft. My guess is that the bad crank shaft happens over time and that the problems start with the fuel clogs. The fuel system needs to be examined to ensure that the "flaking off" material defect inside the tank is not the cause of the fuel filter being clogged and eventually the car fails. The loss of power is scary and dangerous and must be resolved. Wouldn't it be cheaper if Hyundai replaced all the fuel tanks on the cars with one that doesn't have a defective material coated on the inside of them rather than replace motors and keep doing work on them over and over and over?

- Overland Park, KS, USA

When on any hill (reversing or forward), in heavy bumper to bumper traffic, and in some intermittent situations, the vehicle experiences a loss of power. The scariest part of this is that the car jolts quickly once it finally "finds a gear" and decides to go. When my car dies because it can't deal with slower bumper to bumper traffic, there's a problem! when I'm trying to backup on a hill and there's an object behind me and I nearly hit it because I can't get the car to go, it's a problem. It's a manufacturers problem that you and they keep ignoring! just like the fires that they ignored for years. The dealerships report to hundreds of customers that this is normal. It is not normal. From what I have found in my research, it's caused by a couple of things. The fuel filter is constantly dirty from whatever fuel tank coating Hyundai used on the inside of the fuel tank that is flaking off. The second reason is a problem with the dct. It should be engaging the 1st gear and it's not. It should be something as simple as an update with the computer systems but Hyundai doesn't care about keeping their customers safe. It's ridiculous that hundreds and thousands of people complain about these issues and nothing is done. Not an investigation until they get enough and someone pays a lawyer to do it.because this happens all the time, I am putting the estimated date of purchase like other customers have done on here.

- Overland Park, KS, USA

Hyundai Tucson 1.6L turbo engine burns oil internally before 3,000 mile oil exchange. Started around 75K miles. The truck hesitates and wants to stall. I have to add quart of oil every 2K miles before oil exchange. There is no visible oil leaks. Ignition coil error code diagnostics point to mis-firing of cylinder 2. replaced spark plugs and switch known good ignition coil but same error code and engine light. This truck make, year and model is well known at oil exchange service centers for running low on oil because it burns oil unknowingly to it's vehicle owners.

- Munster, IN, USA

Car hesitates and almost stalls at low speed ex: Parking lot car will buck and act like it wants to cut off. When at a stop, like a stop sign, when putting foot on the gas, car will go forward, and then not continue going, it will rev and then kick into gear, lunging forward. Very dangerous in my opinion. This issue is not intermittent, has always been an issue

- Chesterfield, VA, USA

Transmission hesitates from the start of driving in motion

- Arlington Heights, IL, USA

Vehicle stalled 2/21/2020 at a stop light and left me stranded resulting in a tow to the dealership. After lengthy process with Hyundai Corp and dealership, I was forced to purchase new engine since they claim my incident does not fall under warranty due to "outside influences" since Hyundai did not want to own up to a design flaw that has now resulted in a recall of thousands of vehicles. New engine still stalls when trying to accelerate, but has not left me stranded yet. This will be my last Hyundai from several interactions regarding this incident. Hyundai needs to own up to these safety issues in all their engines across all years. The 2016 and 2017 tuscon's are experiencing the exact same problems as the 2014, 2015, 2018, and 2016 models.

- St. Joseph, MO, USA

This vehicle is equipped with a dual clutch transmission, unbeknownst to me when I purchased it used Nov 2019. Had I known, and researched all the issues, I would never have bought it. This vehicle is dangerous due to the way the transmission stalls when first starting and as you push the gas a little more to get it to go, it jets forward too fast. It is a safety issue that Hyundai and not willing to do anything about. It is unsafe to drive this vehicle on snowy roads, which I did this past winter and felt very unsafe due to the stall and then jet forward issue. I would never allow a new/young driver to use this vehicle because of this issue. There have been a couple times I was almost hit because of the stall when pulling out into traffic and also a few times when I felt I could lose control of the vehicle due to the jetting forward. My previous vehicle was also a Hyundai Tucson, minus the dual clutch, and it was the best vehicle I'd ever owned. Passed it down to my brother with 265,000 miles on it and still going strong. I had no idea Hyundai had created this dual clutch and now I am stuck paying for a vehicle that is not safe to drive. This has been happening ever since I purchased it used Nov 2019 and I have contacted Hyundai twice about it. The first time they had me take it in to reset the driver training mode. The second time they said there is nothing wrong with the vehicle. I now know why the previous owner traded it in with only 14,000 miles. :(

- Boonville, MO, USA

Bought the car new in February 2017. As others have noted, when I apply the gas, the car hesitates and then surges. Very dangerous at intersections where you have to get up to speed among other cars. Backing up on a hill is very difficult - nothing happens until it suddenly jumps. Holding and inching forward on a hill is similarly a challenge. The dealer of course says there's nothing wrong. The third time I complained they finally said it was a design issue and there's nothing that can be done. Other than that, the car is quite well designed. I really like everything else. But Hyundai really screwed this up and I don't want to drive such an unsafe car. I will probably sell it at a loss and I doubt I'll ever buy another Hyundai. Very poor. This form requires me to put a date that the incident happened. It happens all the time, so I just entered the day I bought the [xxx] thing. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Diego, CA, USA

When trying to accelerate from a stop, engine/transmission has severe hesitation, no movement for about 5 seconds than has very little power and rpms rev into the red zone until it finally 'kicks in' jerking the vehicle. This has been a dangerous situation on many occasions trying to make left turns or get onto the highway. I have taken the vehicle to the dealership several times since buying the vehicle brand new in 2017 and they tell me the problem cannot be replicated via computer and that it is normal for the dct... nothing about this is normal. It is very dangerous.

- Orange City, FL, USA

Seems like when the temperature reaches about 90 degrees transmission has a problem leaving a stop at a normal speed no matter H0W much gas pedal is applied it takes 5 to 10 seconds for the car to move foward at a regular speed almost like the old days when you try to take off in second or third gear in a stick shift. Pulling out into traffic is very dangerous because you expect to be in a safe place by the time traffic arrives or when leaving a stop sign other drivers expect you to pull away at a resonable speed, possibly makings for a rear end accident. This is a very dangerous situation which Hyundai seems to be ignoring. I would be very surpriced if there has'nt been an accident from this problem something needs to be done soon. This has happened each summer when the temperature reaches approx. 90 degrees. Vehicle has been taken to dealers service department 2 times so far with this problem they state the cannot duplicate problem so nothing can be done. There seems to be quite a few Hyundai owner with this same problem with the same results as mine the last service report shows in and out milage of 12 miles, yet states the unit was test driven at least 4 times in the week they had my vehicle to duplicate the problem, unforuinatly the temperature do not reach 90 degrees in that week and they must have not driven very far with the test drive, less than 3 miles each test drive, not much for test drives.

- Versailles, KY, USA

My vehicle has a consistent delay in acceleration and the vehicle stutters whenever I press the accelerator pedal from a stop or when increasing speed while moving slowly. Pressing the accelerator also results in the rpms increasing and delayed acceleration of the vehicle. The delayed acceleration has resulted in me being dangerously stuck in the middle of an intersection on more than one occasion with cars having to go around me. I have been told by the dealer that this is a turbo lag however my issue is described in the recall brochure for dual clutch transmissions that I was told my vehicle is not a part of. All instances have occurred on city streets and have been occuring since I purchased the car new in April 2017.

- San Diego, CA, USA

Car does not want to take off, almost been hit. Dealership says car is fine. I do not feel safe in this car.getting on the highway it hesitates.

- Cottontown, TN, USA

The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop, the vehicle intermittently hesitated for 3 to 4 seconds after depressing the accelerator to the floorboard, without warning. The vehicle was taken to dutch miller Hyundai (1202 Washington ave, huntington, wv 25704) on three separate occasions and each time the contact was informed that the hesitation was normal vehicle operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000. The VIN was unavailable.

- Ashland, KY, USA

Took my 2017 Tucson to the dealership multiple times for this hesitation/ sputters issue and every single time I was told nothing was wrong. They keep wanting to clean the fuel injectors so they want to make more money. Obviously this did nothing and the hesitation keep recurring. Hyundai needs to do something about this issue since it's happening to me and others. Not safe to drive and do not trust this car nor the dealership. This problem started right after I first bought the car in 2017, took it in and told me nothing was wrong. I am the only owner and we are still dealing with it.

- Jacksonville, FL, USA

This 2017 Hyundai is equipped with a 7-speed, dual clutch auto transmission.. the problem is a serious hesitation from 1st gear to 2nd gear. In some instances the powertrain momentarily shuts down completely. Also, there is severe chattering when moving forward after a complete stop. I can't tell if the chattering is caused by the gears jumping back and forth between 1st and 2nd or if there is slippage from one of the clutch packs (this a twin clutch pack transmission with out a torque converter).these problems become pronounced as temperatures rise, such as hot summer days. The condition of this transmission has been reviewed by my dealers service department and I have a copy of the work order. I now drive my Hyundai by starting in stick shift mode, than shifting to automatic after 3rd gear. When I visited the dealers service department I was told : "customer complaint couldn't be duplicated". the hesitation, the chattering and occasional shut down of the powertrain is very concerning and obviously is a safety issue that must be addressed.

- Arvada, CO, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 40 mph, the accelerator pedal was depressed, the vehicle made an abnormal sound and stalled. After several seconds the vehicle started and operated as intended. There was no warning light illuminated. The vehicle was taken to priority Hyundai (1499 S military hwy, chesapeake, va 23320), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was approximately 200.

- Virginia Beach, VA, USA