The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle was making an abnormal sound. The contact stated that there was a glitch in the radio. Additionally, the radio would turn ON and OFF independently. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Redford, MI, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and started to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact to drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on its own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC) & NHTSA Campaign Number: 21V727000 (ENGINE). The manufacturer had not been informed of the failure. The failure mileage was 96,830.

- Fairhope, AL, USA

Vehicle throttle body sticks and causes hesitation when accelerating from a stationary position. This is a serious safety concern when turning in front of on coming traffic or cross at an intersection. This make, model, year vehicle has been recalled for this issue, but not every vehicle manufactured during the year -??2017-?? was recalled, as my vehicle does not show up as a recall.

- Westminster , MD, USA

Connecting rod bearing failure. Threw rod into oil pan and made a hole. Engine stared to smoke and almost caught fire.

- Cary, NC, USA

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was oil leaking onto the ground. The vehicle was towed to the dealer and diagnosed that there was no oil in the engine, which caused the vehicle to stall. The dealer informed the contact that they would not perform the recall repair since it was not related to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle did not have warranty coverage for the repair. The failure mileage was 63,099.

- Baltimore, MD, USA

The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??

- Duluth, GA, USA

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at 15 MPH, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that she needed to pay 25% of the cost for the engine replacement. The failure mileage was approximately 62,000.

- Farmington, WA, USA

2017 Hyundai Tucson is part of engine recalls 209 & 966. Car purchased through Carvana begin of May, after initial recall issued but unaware car was impacted. All that is listed on recall page is?CAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELS which most certainly does not indicate a major issue or immediate need to address. In August, took car in for oil change and almost immediately had the engine fail. The oil change establishment sent to an automotive garage of their choosing to have replaced. At that time the latest and most severe recall was not yet in place. On November 18, quite rapidly, below warning signs and issues were experienced creating a very dangerous situation.? * Abnormal (knocking) noise from the engine * Reduced engine power and/or hesitation * Illumination of the Check Engine warning light * Illumination of engine oil pressure warning light * A burning smell, oil leaking, and/or smoke (all of the above)? This the led to stranded on the side of road with smoking, dangerous vehicle. Had to have car towed to the nearest dealership Red Rock Grand Junction which then said couldn-??t do anything due to not following initial recall for software.? Contacted Hyundai customer service repeatedly to try and remedy situation. Finally case manager stated engine repair would begin immediately, but dealership stated would only start after paying $300 for new battery; battery that worked when car was towed. When stated as much, then again told weren-??t responsible for replacing engine due to failure to install the software. Nowhere in the campaign information does it state that this is a requirement.? Hyundai had created a very dangerous situation and is refusing to remedy based on loophole leaving people stranded with unusable fire hazard cars by no fault of their own.

- Gunnison, CO, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 44,000.

- Omaha, NE, USA

Vehicle is experiencing transmission hesitation and often fails to engage while entering traffic or passing in the highway. This is a safety issue affecting myself and other motorists on the road. There are hundreds of complaints to NHTSA regarding this issue and my vehicle is affected as well. Dealer refuses to acknowledge or rectify issue even though vehicle is still under warranty.

- Johnston, RI, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 70 MPH, she heard abnormal knocking sounds coming from the engine. The check engine and oil warning lights were then illuminated. The contact pulled into a gas station to check the fluids and had the gas station attendant check the vehicle but could not determine the cause for the failure. The contact continued to drive for a few more miles when the check engine warning light started to flash and the vehicle lost motive power. The contact veered over to the side of the road but was unable to restart the vehicle. The vehicle was towed to the residence then towed to the local dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 68,821.

- Blue Springs, MO, USA

The engine started making a knocking sound when I left home going to work. I thought that I may have gotten some bad gasoline. No lights were showing on the dash. I work about 30 miles away from home. A few miles away from work the knocking sound increased and still no warning lights on my dash. As I got close to work, less than a mile away, the knocking got extremely loud and the check engine light came on when I pulled in to work. I cannot drive this car and I was afraid that I would be stranded on the road somewhere or the engine may catch on fire because I could smell a burnt odor. A mechanic came to my work place and said he thought that the engine would need rebuilding or replacing. Why Hyundai would have a check engine light finally come on after the engine was about fall apart is just stupid.

- Fort Walton Beach, FL, USA

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Hinsdale, NH, USA

Engine started to make a strange noise and wasn't accelerating like normal, there were no dashboard warning or indocation lights. Less than 24 hours later while driving to a mechanic it got significantly worse within minutes of starting and than while driving on the highway a loud kind of snapping noise occured. The vehicle was not able to accelerate and the engine was completely deadlined and had to be coasted into a lot from an off ramp putting myself and others on the road at risk. A trail of oil was visible from where it had coasted and then below it after it got towed. It was taken to the closest mechanic who informed me there was a hole in the engine block and that the vehicle had a recall. It was then taken to a hyundai dealership where it was verbally mentioned that the vehicle broke due to a recall but since then the only statement has been that it would be repaired under warranty and no diagnosis has been provided.

- Washington, DC, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 60-65 MPH, there was an abnormal loud clunking noise detected. The contact looked in the rear-view mirror and noticed blue smoke and the vehicle stalled. The contact notice oil leaking from the vehicle. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a hole in the engine block. The vehicle was not repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. Parts distribution disconnect. The failure mileage was approximately 73,000.

- Rapid City, SD, USA

Car shakes and sputters from 0 to 3 miles an hour. Sounds like the transmission will fall out

- Lakewood, CO, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 25 MPH, she heard a loud abnormal sound coming from the engine. The vehicle started to shudder while she was depressing on the accelerator pedal. There were several unknown warning lights illuminated. The driver pulled over and waited for the contact and his brother to arrive at the scene to push the vehicle back to the residence. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine) for which they recently received the recall notification. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

- Grovetown, GA, USA

The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop and attempting to make a left turn, the accelerator pedal was depressed but failed to respond. The contact continued to depress the accelerator pedal until the vehicle responded. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the vehicle failed to start-up several times. The vehicle was taken to the dealer for diagnostic testing. The contact stated that the dealer did not diagnose the vehicle; however, the dealer installed a multi fuse kits as part of the recall repair for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The contact stated that the engine control unit was replaced as part of an unknown recall repair. The contact stated that the failure reoccurred several times while at a complete stop. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. THE CONSUMER STATED THE VEHICLE EXPERIENCED ISSUES WITH ABS, TRANSMISSION, LOSS OF POWER, DELAY IN ACCELERATION, ELECTRICAL, ENGINE, AND PREMATURE WEAR OF BEARINGS. RECALL 209 HAS NOT BEEN COMPLETED, AND DOES NOT HAVE A FIX. THE DEALER HAD NO INTENTION TO REPAIR. THE DEALER STATED THE VEHICLE PASSED THE TESTS. As of 3/27/22, my Tucson Odometer is 16,335 mi -?" For 4 years & 9 months consumer has been hesitant to drive it on freeways because of ITS challenges.

- Reseda, CA, USA

I got a email for Recall ID 21V727 because my car has been in shop numorous times because of the duel clucth stalling out. I call NHTSA and they made an appointment for my car on my behalf because i have the issue of the car stalling at slow speeds in a intersection almost getting in car accidents and its been happening for like 2 years now and i have had my suv in the shop over 5 times to try ti fix. NHTSA told me when i take my car there and they determine my car is part of the recall that Hyuandai must add my VIN # to the recall to get fixed. When i took my SUV there hyundai told me they cant look at that because they cant add vin numbers to the recall only NHTSA can do that. So after NHTSA made the appointment for me and waiting over 2 months for my appointment when i tool my car there they told me that was wrong and they can not look at my car. So i left and i still have the same problem. Is this gonna be fixed because i get in a car accident or someone dies. Thank You

- Orlando, FL, USA

I am filing a complaint regarding my 2017 Hyunda Tucson engine; I am very concerned about the recall 209 that was released in September 2021, 3 months ago, regarding an engine recall due of premature wear of the connecting rod bearings that can cause engine fire. My vehicle has had significant oil consumption issues for the last 1.5 years, causing me to have to put oil in the car regularly between oil changes, irregular engine noise, oil pressure light illumination as well as engine hesitation and stalling. Each of these things are related to the symptoms cited as an engine issue related to recall 209. There is no remedy available for this issue and no timeline for when one will be released. It is extremely concerning to be driving a vehicle with an engine that may catch fire and I have had zero success in gaining more information from my local dealership or Hyundai Customer Care Center.

- Cottekill, NY, USA