10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
8,039 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Hyundai Tucson:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #89

Aug 012023

Tucson

  • miles
Rear passenger door will not open without manually adjusting the internal door handle components with a screwdriver (or similar tool). This poses a huge safety risk, trapping a passenger in the vehicle. I am in the process of having the door repaired, but this issue has been recalled on other models and the cost of repair should not be on the consumer, since it is a known defect.

- Louisville, KY, USA

problem #88

Jul 062023

Tucson

  • miles
Vehicle caught fire while driving despite recall fixes. Vehicle was serviced by a dealership a week prior to the incident. While driving the ABS and other lights on the dash starting flashing, the steering was started to go out then smoke started coming into the car vents inside the vehicle. While I was not injured my only saving grace was that I was already in the left lane during rush hour traffic. The vehicle was inspected by both insurance as well as a Hyundai USA representative, the Hyundai representative would not state the cause of the incident citing "proprietary information". The vehicle is a total loss. There was not any crash involved to ignite a fire.

- El Cajon , CA, USA

problem #87

Feb 072023

Tucson

  • miles
Back door does not open without manipulation of pushing in the cable line in the door handle. Cannot exit or enter without doing

- Gretna, NE, USA

problem #86

Jan 012021

Tucson

  • miles
There is no accident. My paint is peeling around the rear windows. The paint color is dazzling white.

- Palmetto, FL, USA

problem #85

Jun 302023

Tucson

  • miles
The 2017 hyundai tucson will trap you inside the car. The doors will work intermittently and other times they simply will not open. Even when the car is unlocked. This was recalled on certain models and years but not this one. Huge safety concern being trapped inside the car or stuck outside car.

- Tullahoma, TN, USA

problem #84

Jun 292023

Tucson

  • miles
NHTSA Recall Number: 993 Recall Description: Inspect and Anti Theft Software Upgrade

- Austin, TX, USA

problem #83

May 202023

Tucson

  • miles
The front and back driver side door lock actuator assemblies stopped work. The driver side rear door stopped unlocking from the inside and outside all together, locking you in the car.

- Philadelphia, PA, USA

problem #82

May 202023

Tucson

  • miles
My car has been using extreme amount of oil and they did a combustion test. Who knows if they did it right.every few hundred miles after all, and I took it to Hyundai and Barnes Crossing Tupalo Mississippi. They say they do have to hook it up to $286 to see if what-??s wrong but it is using all a lot of oil. They refused to check mine and refused to fix the problem when it gets low of oil, it clicks in the engine. It also has a vacuum leak and they won-??t fix see it without hooking it up and charging me. It is still under 100,000 miles I have a card to show warranty and I am under warranty. What do I do now to get this car fixed very dissatisfied and they are warning me to buy another, no way they don-??t stand beside their cars. thank you so much for your time. I am still waiting to get this engine fixed. Also, black is in tail pipe like oil. HELP PLEASE! I-??ve Called corporate two times on them and I-??ve had to Called and ar and still under warranty but they still won-??t fixit. Cooperate suggested maybe going to another Hyundai dealership. What is your opinion?

- Booneville , MS, USA

problem #81

Jan 182023

Tucson

  • miles
Engine fail, no warning till it happened, her car just stopped at night in the middle of the road while she was driving, she then smelled something burning and got right out of the car and called a tow truck. The car was towed to a Hyundai dealership where we were later told it was an engine block, and the car was basically burning gas. Cars been in the shop since January because the engine had to be shipped in parts from overseas. When the new engine had finally arrived, they took the old engine out and saw that the Pistons headshot shrapnel through the starter and through this turbo part, which is also now on back order. I do not know if the vehicle has been inspected by the manufacturer, or the police. I feel very uneasy about the safety of this vehicle given everything that-??s happened and even though it-??s showing that it-??s not on the recall list from what I-??m reading and what I understand everything that-??s happened the vehicle should-??ve been recalled. With the new findings of the shrapnel shooting through the car knowing that that could-??ve been a catastrophic incident I could-??ve killed my daughter is very unsettling. The car was purchased just under five months before this happened.

- Waxhaw, NC, USA

problem #80

Apr 282023

Tucson

  • miles
The back door is stuck close. All other doors open just fine.

- Houston, TX, USA

problem #79

Apr 242023

Tucson

  • miles
The rear passenger door will not open making getting my child in and out of the car impossible unless she rides in the front passenger seat even though she-??s only 7.

- Waco, TX, USA

problem #78

Mar 152023

Tucson

  • miles
My vehicle did not accelerate when I pressed the gas - also I am low on oil and I-??m not due for an oil change, meaning there is an oil consumption issue with the engine. Something is wrong with the engine/oil.

- Austin, TX, USA

problem #77

Feb 202023

Tucson

  • miles
It's like the transmission has hesitation before it decides to go. I step on the gas and it doesn't go right away, it takes a couple seconds and then the rpms go up really high. There has been no accident but this has happened many times.

- Fond Du Lac, WI, USA

problem #76

Jan 092023

Tucson

  • miles
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).

- Lakeville, MN, USA

problem #75

Sep 122022

Tucson

  • miles
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn-€™t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.

- Fort Worth, TX, USA

problem #74

Nov 232022

Tucson

  • miles
My vehicle was broken into on Nov. 17, 2022 and thieves attempted to take the vehicle after smashing the back passenger window and gaining access. The vehicle alarmed once they either attempted to either open the drivers side door or start the vehicle. Police were called and completed a report on scene. On Nov. 23, a thief returned and gained access to the vehicle by shattering the glass on the back driver side of the vehicle before getting inside and driving off in the vehicle. I reported the vehicle stolen to police and the vehicle was recovered later that evening. On Nov. 25 I went to the tow yard where the car was taken to retrieve my belongings and observe and record the damage. The entire steering column was stripped down and damaged which is how the thief was able to start it. There are highly circulated videos on social media platforms showing criminals or would be criminals how to do this. It is now also known that they are targeting specifically Kias and Hyundais due to Hyundai manufacturing cars between 2016-2020 without immobilizers. My make and model being one of them and therefore making me a target. Not only that but the cars are being taken and used for joy rides, as mine was, or used in crimes. My car sustained additional damage as it was crashed into another vehicle during the thieves joyride before they ultimately jumped out of the car and abandoned it in an intersection. I was targeted, my livelihood put in jeopardy and if the car is fixable I will still be in harm's way once the repairs are completed. Hyundai needs to be held accountable as there is no way I would have purchased this vehicle knowing that the car was missing a major safety and anti-theft component. Further, why were they allowed to manufacture and sell these cars without such an important component??

- Chicago, IL, USA

problem #73

Sep 132022

Tucson

  • miles
While driving, switched window buttons, driver side front and passenger front, windows will not return to closed position. Also rear windows will not operate as well. When window buttons pressed, clicks and whirring sound heard but windows do not go up. Also lights flash on on transmission gear lights, P, R, N, D. Automatic seat functions also do not work. Cannot adjust driver position to effective driver position. Have left multiple VM's with dealer with no response. CMA Hyundai, Colonial Heights VA.

- Chesterfield, VA, USA

problem #72

Sep 022022

Tucson

  • miles
I was driving park the car and it wouldn't turn back on. I open the door and the car turn back on. The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered. Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one.

- Rochester , NY, USA

problem #71

Jul 232022

Tucson

  • miles
The transmission consistently slips, or does not engage. It sputters, jerks, or simply does not go when the accelerator is depressed. One incident was so bad that when it finally engaged, it threw me back against my seat then sputtered and moved ahead slowly, all while merging into traffic. Very dangerous!

- Orangevale, CA, USA

problem #70

Sep 292017

Tucson

  • miles
my vehicle stalls on take off and I have been told it is a dual clutch issue and is not correctable. I find that very frustrating since they new this problem existed when I purchased the vehicle new and never told me of the problem. Sometimes when I take off or turn it stalls and that is dangerous. I have tried several time to resolve this issue with no luck. It still does it and it is not fixable. There is no excuse for that.

- Arvada, CO, USA

Read the next 20 complaints »