10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,066 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The engine hesitates, jumps, almost stalls or revs like a manual transmission when you are starting from a stopping position or at lower speeds (less than 45 mph). There have been very scary situations where pulling out from a stop signs with adequate time with any other car except for this vehicle because you don't know if that's going to be the time it hesitates or won't accelerate when you press on the gas. This C
- Ashwaubenon, WI, USA
We purchased a 2017 tuscon limited AWD with a dual clutch transmission. Since we've had this SUV it has this problem. I had mentioned it to the dealer and I finally took it in to have them look at it. From a stop especially on a hill and turning the SUV hesitates then kicks in and hesitates again, sending me forward in my seat. I have to be extremely cautious when taking off from a stop the vehicle hesitates so badly I'm afraid I'm going to be hit. Bottom line I don't feel safe in my vehicle. I took the tuscon back to the dealer and they say it's expected behavior for the dual clutch transmission. Their advice is to drive in sports mode all of the time and not in the econo mode. Econo is the default mode and (is used to save on gas) not sport so I have to make sure I turn it on every time I start the car and there is no way to default it to sports. My question is why should I have to drive in sports mode to feel safer. I purchased the car new and have had this problem since we purchased it. I've done some research and it appears this is a very common problem with the dual clutch transmission, I've seen several complaints with the 2017 as well.
- Cottonwood Heights, UT, USA
After stopping the vehicle does not respond to the gas pedal, severe lag. I have almost been in 3 accidents in 2 weeks, I am on blood thinners so this presents a life threatening issue for me, I am pursuing all complaint options and looking for a full refund. The car is only 2.5 weeks old and has less than 100 miles on it. The problem is intermittent so you can never be sure when it is going to happen.
- Lakeville, MA, USA
- Sidney, ME, USA