10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
7,765 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #12

Mar 292018

Tucson

  • 16,000 miles
I have bought this vehicle last year. There is a loud noise when I take off after I have started the car and go. I have taken it in they told me it is the gear shifter. [xxx]. this car has no power when you take off and the brakes have squeaked since day 2.I have taken it in and they have scraped the brakes 3 times. I have complained and thought it was just me until I have read more complaints. This car needs recalled or you need to give people their money back parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Middleton, ID, USA

problem #11

Jul 232019

Tucson

  • miles
Car fails to accelerate more than the speed of maybe rolling through a stop sign when you are at a stop sign you cannot accelerate and it is very dangerous to people behind you that will smash into you and then you have to floor the gas pedal and worry about crashing into somebody in front of you. I have taken it to the dealer and they said there is no problem and they can't find anything therefore they can't fix it. I am moving to Florida where it is hot and humid all the time which is seems that that is when the problem happens. I would like a new vehicle if they can't fix it I find this completely ridiculous and I can't believe there hasn't been a recall on it yet as there are many many complaints throughout the internet

- East Patchogue, NY, USA

problem #10

Jul 092019

Tucson

  • 20 miles
I purchased my new car 8 months ago with 2 miles on it. I am scared to death to pull out from red lights if anyone is even insight at times. It seems as though it just doesnt want to go at all. I can floor the gas and it hesitates for few seconds as the rpms are very high all you get is a roll into traffic. It makes me so nervous at times driving this vehicle. Worse mistake buying this vehicle and worse part is I will be stuck in as its not worth half of what I owe already. This should be something discussed before signing or not on the market to sell at all

- Middleburg, FL, USA

problem #9

Jun 032019

Tucson

  • miles
I purchased a 2018 Tucson in a November, recently I have noticed that the vehicle struggles to accelerate. I will contact the dealership tomorrow but I see that I'm not the only one that seems to be experiencing this problem. It seems to be getting worse. It's a hazard especially when driving in the freeway.

- Las Vegas, NV, USA

problem #8

May 302019

Tucson

  • 24,000 miles
Vehicle failed to accelerate while merging into traffic, forcing engine to reach 6.5K RPM once it began to do so. Happens frequently. Many other complaints on same issue by various owners.

- Cape Coral, FL, USA

problem #7

Apr 032019

Tucson

  • miles
Vehicle randomly slips out of gear when break is quickly depressed when rolling from a stop. Vehicle needs to be shut down and restarted. A very serious safety issue. Vehicle randomly fails to shift up when accelerating. Another very serious safety issue. Duel-clutch transmission is clearly defective as designed.

- Cape Coral, FL, USA

problem #6

Jan 262018

Tucson

  • 1 miles
Leased a new 2018 Hyundai Tucson limited from a local dealer. Noted the hesitation in the acceleration when test driving. Salesmen said brand new engine, gas, etc, most likely will work its way out in driving with new refill of gas. Noticed problem all the way home after purchase. Contacted dealer next day after filling tank with same issue, their response "its a noted Hyundai usa Tucson transmission issue". thats it! reported to hca (Hyundai Consumer Affairs), had a case number assigned via automated mail. No call, no mail from anyone at Hyundai to address the assigned complaint #. filed another complaint, received a new case number, Hyundai contacted me with no info on my case, my documents sent or no knowledge of the transmission issues with their tuscon 1.6L turbo, 7 speed engine/transmissions. Took them 3 months to fully respond to second case number assigned due to many phone calls and mails to them on the case and no response on resolution to this hazardous issue with the transmission. Pending regional case worker to be assigned to assess the transmission at the same dealer where purchased.

- Sparks, MD, USA

problem #5

Nov 152018

Tucson

  • 5,500 miles
While driving and then coming to a temporary stop such as waiting for a red light to turn green or right on red or making a left turn; then I step on the accelerator to drive, then about 20 yards or so into the movement of the car, the car stops moving but the engine is still running. It delays for anywhere between 2 and 5 seconds, just enough time for cars to be coming right at you. It happened twice in one week, once the week before and once recently, the same day I took the car back to the dealer to see what was wrong. It has happened here and there in the several months that I have owned it, but seems to be getting more pronounced where I am noticing it more. I almost got hit from behind twice and almost got "T-boned" when making a left turn. The service department says it did not do it when they took it out (I told them it doesn't do it all the time and it probably won't for them.) they said there are no bulletins out or recalls and no codes show up when they tested it. Well I did research and found that the Tucson has had many past problems like this (literally hundreds, if not thousands) and the manufacturer was ignoring pleas from desperate owners because nothing was being addressed. Hyundai finally admitted to problems with the 2016 and 17 Tucsons and did a recall. I feel that this is a very serious safety issue, especially when I am now afraid to make left and right turns keeping in my mind that this car is going to hesitate, stall, delay, whatever you want to call it. 5500 hundred miles on it and I paid thousands of dollars to buy it, I don't feel safe making turns and feel that this issue needs to be addressed and quickly before someone (I hope not myself also)) gets injured or killed.

- Depew, NY, USA

problem #4

Jul 122018

Tucson

  • 1,500 miles
Around 1500, iles the car started to either stall completely or "jump" forward in al drivemodes, took to dealership, they said it has to do with transmission being essentially a standard. They told us they reset the computer and it needs this occasionally. Really never heard of that. Our gasmileage is also constanlty going down. Not happy with the constant sudden accelertion especially when merging onto interstates. Bought this thing brand new Feb 2018.

- Choctaw, OK, USA

problem #3

Aug 312018

Tucson

  • 400 miles
This transmission causes the car to not accelerate when it should, and when the transmission kicks is the car takes off to fast like it is out of control. Some times the transmission makes the car jerk three to for times in stop and go traffic. This is unsafe and I'm weighting for some one to rear end me or me hitting someone else. I was making a left turn from a stop light and the car would not accelerate and half way thru the turn the car took off on me but I got it under control. I cant let my wife drive this car and that is a shame because we bout it for her to drive. This car is unsafe to drive and all I get from the Hyundai dealer is excuses.it goes to the service dept.10/6/18 again.

- Bella Vista, AR, USA

problem #2

Sep 012018

Tucson

  • 156 miles
Vehicle severely hesitates to accelerate from a stop while in traffic (gear shift is in drive position). Fails to accelerate when making left turns to avoid oncoming traffic. Problem persists regardless of driving mode selection.

- Jacksonville, NC, USA

problem #1

May 292018

Tucson

  • 3 miles
Delayed acceleration from stop. Very unsafe when making a left hand turn as it will take up to 10 seconds for the car to accelerate. This happens often but not always. I do not feel safe driving this car.

- Royersford, PA, USA