10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
8,904 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Sep 092020

Tucson

  • 8,500 miles
Sporadic hesitation when starting to pull out into traffic. Feels like it is about to stall but if you pump the gas pedal it then responds. Each time this happens it is unsettling to say the least.

- Denver, NC, USA

problem #8

Feb 232020

Tucson

  • 6,736 miles
Vehicle was in motion on I88 westbound in il. Vehicle electrical power cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Pulled over and placed the vehicle in park, and turned the switch to see if it would crank again. Vehicle does not start and gives the same "service now" light. Vehicle will not start when jumped by il state police. Called tow truck, currently waiting.

- Aurora, IL, USA

problem #7

Dec 242019

Tucson

  • 525 miles
I have been having a problem with the car where the car has a cold start no matter if its summer or winter in California. When I push the start button the car struggles to start and then does start after 2-3 seconds. This problem have been since there when the car was just 500miles on it and the issue exists as of today. It went to the dealership twice and came back saying there is no problem. I have owned multiple cars in the past and have never had such issues

- Santa Clara, CA, USA

problem #6

Sep 272019

Tucson

  • 4,000 miles
September 2019, four months after we purchased it brand new. The vehicles stopped responding to my acceleration on highway speeds when all the technology screens went out in the vehicle. While at a red light the vehicles RPM's will visually go up and down and the vehicle shutters as if it is going to turn off. It has unintended acceleration when I'm sitting at a standstill and go to accelerate the vehicle will jump so to speak once the accelerator is engaged. Unfortunately my videos are too long to upload but I do have confirmation of 2 of the 3 concerns but am unable to record the highway concerns due to obvious safety reasons.

- Orlando, FL, USA

problem #5

Oct 212019

Tucson

  • 1,800 miles
Driving hwy speeds 65mph, car lost all acceleration and almost killed by truck while changing lanes. Pulled to side of road. Car then died, locked, and can not be opened with physical key, key fob nor bluelink remote. Car is brand new July purchase 1800 miles. Bluelink shows 0 problems under diagnostics.

- Centennial, CO, USA

problem #4

Sep 192019

Tucson

  • 390 miles
1.3 miles away from the dealership I purchased the 2019 Hyundai Tucson it started to smoke. 5 minutes later it was on fire!! it had less than 400 miles on it and I've yet to find out what exactly caused the fire. Hyundai or the dealership won't tell me. The fire came from the passenger side under the hood. The vehicle started smoking when I attempted to start it and caught on fire while off.

- Port Wentworth, GA, USA

problem #3

Sep 102019

Tucson

  • 450 miles
Sporadic hesitation when starting from a complete stop. This has happened to me about 15 times, usually when pulling out into traffic. The car has 4000 miles and has been in service about 6 months. The service manager.stated they have no other complaints but is probably due to the "smart" transmission adapting to different drivers. I understand that there was a recall for 41,000 2017 tuscons for the same issue.

- Denver, NC, USA

problem #2

May 262019

Tucson

  • 800 miles
I purchased new 2019 Hyundai tuscan ultimate this May. In the first week the service engine light lid up. I took it to dealer and 2 days later the vehicle was returned as fixed. Based on dealer's resolutions it was evap leak code and they just had to replace the cap. Week later the sign came back again and I dropped off vehicle for another 4 days, dealer stated it was same code again and it wont happen again. I took it back and two week later the light came back on again and disappeared after three day. The fourth time light came back again and I will be dropping off the vehicle again. The dealer is still unable to find the cause and unable to fix the issue. Based on the discussion with service manager, it is minor problem for them but the issue is keep coming back and I have to keep beinging the vehicle back to the dealer to fix it.

- Henrico, VA, USA

problem #1

May 212019

Tucson

  • 5,768 miles
Vehicle was in motion on I20/459 entry ramp in birmingham, al. Vehicle stopped and cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Placed the vehicle in park, and turned the switch twice before it would crank again. Upon starting- the same "service now" light appeared and car was able to drive. "service now" light vanished about 10 seconds after vehicle was driving again.

- Odenville, AL, USA