10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
826 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #17

Jul 262022

Tucson

  • miles
I have a4000 mileage on hundai 2022 tuscon hybrid which I bought brand new on December 2021 and car suddenly won-€™t start three weeks ago. I have to tow the car to dealership. They called hundai engineers and they told them to remove inside harness which I have to wait for the part for week. After putting that car won-€™t start and they called again to Hundai engineers and they told them to put harness outside. I am waiting for the other part. This new car should not have this problem. They also not giving me any rental car.

- Hasbrouck Heights, NJ, USA

problem #16

Aug 162022

Tucson

  • miles
3rd time Engine Control System code has appeared with complete engine loss the 3rd time. Dealership reset the other times I had called AAA to have it towed to dealership. Car was undrive able. Shaking with no RPM. Dealer ship won-€™t look at it till the 24th of August 2022

- Phoenix, AZ, USA

problem #15

Aug 062022

Tucson

  • miles
My vehicle that I finance is a 2022 Hybrid Tucson it failed at 14,596 miles I had it since November 2021 so for a good 9 months until it decided to finally malfunction. As I been driving it previously for the past month I-€™ve been hearing the transmission struggle a lot more everyday that I use it. I also noticed that the engine really lacks power, when I accelerate it takes a really long time for the gears to shift which has been getting worse for the past month now. Which is what I believe led up to my vehicle losing complete engine power while I was driving 30mph. I saw on my digital cluster a message saying -€œCheck Hybrid System, Stop the car safely.-€ In an orange triangle, I had cars backed up close to me and I was confused as to why this was happening to my not even a year old vehicle. This is a major safety issue to me that while I-€™m driving anywhere my engine will go completely off and I am only to rely on 20mph on EV Mode. If I was on the freeway I could-€™ve gotten into an accident and with my whole family in the car. I personally feel unsafe driving, it-€™s my daily driver and my only way to get to work.

- Monroe, WA, USA

problem #14

Jun 262022

Tucson

  • miles
The engine will suddenly turn off several times while driving There has not been a turn-off at high speeds yet and the engine is turned off while driving at a low speed of approximately 20 to 40 miles.

- West Harrison, NY, USA

problem #13

Jul 212022

Tucson

  • miles
When the car is warm, after driving. While the car is turned off and parked, for a time frame of 10 minutes or more re-entering the vehicle and pressing the push to start creates a false start. The vehicle turns over and the dash activates but the motor stalls. While the motor is stalled, it still displays that the engine is running.

- Moline, IL, USA

problem #12

Jul 212022

Tucson

  • miles
When turning left or accelerating from 20 mph there is a really bad hesitation. The car has a hard time accelerating. It didn-€™t have this problem when we bought it. This poses a safety issue because you really have to give your self a lot of space or you will get hit for not accelerating. Every other time the car is quick and responsive.

- Allen, TX, USA

problem #11

Jun 282022

Tucson

  • miles
Vehicle vehicle slowed down from 65mph to 35mph suddenly on freeway. This happened 4 times. 3 times engine light went away after vehicle was shut down and restarted. 4th time repair light came stayed on.

- Sterling Heights, MI, USA

problem #10

Apr 062022

Tucson 4-cyl

  • miles
I have a 2022 Hyundai Blue Tucson Hybrid which I bought last year late July, early August, 2021. I have encountered a safety issue that occurred three times in a course of one month in April, 2022. When I am driving, I will get a message, "Check Hybrid System, Stop the car safely, " in the middle of the freeway. The car will lose power prior to getting the message and trying to merge to the right on a freeway when everyone is driving fast is quiet the safety challenge. Once I pull over on the side of the freeway for few minutes, I can start the car again and keep going as if nothing happened. Each time it happened, it was unpredictable. My biggest discontentment, fear, and worry is when I took the car to the dealership (Tuttle Click in Irvine, California), they kept it there for almost a week and said that there is nothing they can do about it since they took it on a test drive and there was no problem. I even showed them the picture that I took of the error message but to no avail. They recommended calling Hyundai corporation and open a case, which I did but nothing has been done with Hyundai for now one month. They did ask me (Hyundai) what is that I seek because of this problem, and I told them either a buy back, or a replacement. They continue to drag me on and I do NOT feel safe driving my car. Here is my case number with Hyundai: [XXX] Thank you for your time, concern, and consideration in this urgent matter. It is greatly appreciated and I hope to hear from you soon so that I may get this urgent issue resolved. Sincerely, [XXX] Orange County, California [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Rancho Santa Margarita, CA, USA

problem #9

May 282022

Tucson

  • miles
I have owned the car for 5 months. But have had the ability to drive it for four and a half of them. This vehicle has put me and my family at serious risk multiple time. The first incident my car would not accelerate when I drove onto the highway and it would constantly stutter when I would attempt to accelerate again causing a truck to almost rear end us. The following day my vehicle had a hot engine temp. I pulled over on the highway to an empty antifreeze tank. Refilled it multiple times to only have it empty out and completely shut off while we were driving! Took it to the dealership where it took them 2 weeks to return it. When I asked what the problem was they said they don't know they just replaced it. 3 weeks later ( 5/28/22) while driving back from an event the car starts making a clunking sound and shuts off on me 3 times on my way home with my 9 and 7 year old in the back. Thank goodness it wasn't on the highway! It's now 6/1/22 and I still haven't heard anything about my vehicle! This death box has put my family at risk 5 times. I would strongly advise against buying it! The manufacturer could care less. Luckily the lemon law protects them against people who's lives are constantly put at risk while driving there vehicle!

- Jacksonville , FL, USA

problem #8

Mar 292022

Tucson

  • miles
It appears the oil pan is leaking. Upon researching online, other 22 Tucsons with the 1.6L Turbo also have this issue. Unsure if they have reported the issue. I am losing about 10-20 drops/day and unable to get into a dealership until a month later due to no availability at any of my 10 local dealerships. I first began noticing the drops about late March/early April. I took delivery in September 2021 and at the time it started it was right after the first oil change...maybe 6000 miles? I smell oil in the car after getting off of the highway from driving 15 minutes. The smell lingers until car is stopped. There are no warning lamps on the dash and via the vehicles telematic/infomatics the oil level is still at 100%, however I have evidence of leakage as I have put oil soak pads under my car and every day there are drips. I'm hoping the car can hold out until I get to a dealership in mid June and not burst into flames. I called the dealership that had the soonest availability and mentioned I have a leaking oil pan and the advisor still said no available time slots. Didn't offer that I could bring the car in on an emergency basis. As depicted in the photos, I am unable to remove the undercover, but there is no damage that I ran over anything. The engine bay is free from any oil on top.

- Seattle, WA, USA

problem #7

Mar 312022

Tucson

  • miles
Traveling at 50 MPH when vehicle began to loose speed and would not accelerate when I stepped on the gas pedal. EPS warning light came on. Was able to pull off the road and turn off vehicle. Waited a few minutes and restarted vehicle which drove without problems. Took vehicle to the dealer who indicated the system was not showing any malfunction codes and they could not replicate the problem. Claimed to reset the system back to factory settings. Will also be notifying Hyundai via certified letter due to history of engine recalls.

- Harrisburg, PA, USA

problem #6

Mar 022022

Tucson

  • miles
I was in a turning lane & a driver swerved in front of me. My car is equipped with auto start stop and it was on. I slammed on my brakes and the engine turned off. When I tried to start restart the car there was a fluttering/grinding noise. Turned off the key and restarted the car. Dangerous in the intersection with a stalled car. At the dealer now but not optimistic. Annoying to have to turn off feature each time.

- Clermont, FL, USA

problem #5

Jan 212022

Tucson

  • miles
The car will accelerate, but not beyond a speed of 20 - 30 MPH. The issue is intermittent, one happens in January 2022 and another one happens in Feb 2022. The issue happens after parking overnight, and the issue will go away after restarting the car. No-fault light shows up. The problem has not been reproduced by a dealer since it is intermittent. The issue is reported to the manufacturer, but no actions from the manufacturer have been taken. The issue does pose a safety risk to me and other road traffics since the problem may happen anytime on driving.

- Sunnyvale, CA, USA

problem #4

Jan 312022

Tucson

  • miles
At highway speed engine began stumbling and shaking car and stalled the car within 5 seconds bring car to halt. Engine would not restart properly, would not settle at idle rpm with rapidly inconsistent rpm shaking the car and then stall within 5 seconds. Any attempt to place car in drive immediately stalls car. After attempting 50-60 bump starts to get car off road the check engine light and error message about engine control system error eventually showed. Hyundai towing refused to take inoperable car to dealership for warranty repair of 1000mi car, instead left it at our apt parking lot. The engine failure left the driver and other motorists in danger as unable to move stranded car off 50mph busy main road on cold dark snowy evening. Dealer reports they are -€œswamped-€ with repairs and cannot see an inoperable car for at least 2-3 weeks and no loaners or rental could be provided. There were no warning lights or warning during initial stall or subsequent restarts. Error message and check engine light did not light until attempting 50-60 bump starts trying to get car off road and a hazard to occupants and other motorists.

- Westbury, NY, USA

problem #3

Oct 282021

Tucson

  • 1,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving approximately 55 mph, she collided with an Elk. The engine caught fire and the vehicle was engulfed in the flames. The driver was able to exit the vehicle safely. The contact stated that prior to the crash, the check engine warning indicator light was illuminated. The air bags failed to deploy. There were no reported injuries. A police report was filed. The fire department extinguished the fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 1,000.

- Santa Fe, NM, USA

problem #2

Aug 222021

Tucson

  • miles
Before even reaching 3,000 miles, the engine in this brand new vehicle overheated in very normal driving conditions (under 80 mph on straight, flat interstate in 60-70 degree sunny weather). The dealership technician determined that the engine overheated and the water pump was severely damaged due to the compressor bolts not being tightened correctly during the manufacturing process at the factory.

- Phoenix, AZ, USA

problem #1

Aug 012021

Tucson

  • miles
Dear all, I bought the 2022 Hyundai Tusan SUV on June 16th, 2021. Since then, the car engine has been turn off more than 20 times, causing problems that require restarting. When I stop at the traffic light while driving and start, the car will turn off and I have to take off my car key and wait in 30 seconds and turn on the car again. Nowadays, The brakes were not applied because the engine was turned off while driving. At that time, my driving speed was around 15mph because I exited from a HWY. I think the engine issue is occurred when the engine rpm is low. I took a video of the engine turn off issue. Thank you,

- Los Angeles, CA, USA