THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT WAS DRIVING ON A HIGHWAY WHEN THE VEHICLE LOST POWER SUDDENLY WITHOUT NO WARNING. THE CONTACT WAS FINALLY ABLE TO MOVE OVER TO THE SHOULDER. THE CHECK ENGINE LIGHT THEN CAME ON AND THERE WAS A BURNING SMELL. THE CONTACT CHECKED THE FLUID LEVELS AND TRIED TO RESTART THE VEHICLE AND IT RATTLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO FINALLY DISCOVERED THERE WAS A SMALL FIRE IN THE ENGINE. THE FIRE WAS DISCOVERED WITH THE HOLE BURNT INTO THE PISTON WITH A SPECIAL CAMERA. THE MANUFACTURER STATED THAT THERE WAS NO RECALLS AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THEY SAID THEY MAY HELP WITH THE REPAIRS AFTER A DIAGNOSIS. THE CONTACT FILED A COMPLAINT AND RECEIVED A FILE NUMBER WITH THE MANUFACTURER. THE VEHICLE WAS CURRENTLY STILL SITTING UNREPAIRED AT THE CONTACT'S HOUSE. THE FAILURE MILEAGE WAS 108,000. Dealer stated fire most likely occurred because fire that burned a hole in the 3rd cylinder piston. Consumer stated vehicle was given back to bank repo.

- Clearwater, FL, USA

I bought a 2013hyundai Veloster in April of 2019 with in the first 2 days of having car it stopping accelerating an left me on the side of road. I had to car towed back to the dealer where the car was bought. After them looking in to the problem they ended up replacing the catalytic converter. The car ran fine for about another 5 to 6 months. Then one day bad rough idel rpms dropping when under acceleration after putting on code reader it turned out to be a misfire I then replace coil pack and spark plugs. The Veloster ran fine for about 3 to 4 months this time. Now we are back to the car having issues today 7/11/20 loss of power under acceleration, rough idel, knocking sound coming from engine. I have contacted Hyundai in the past on the 2013 ECU recall they did not want to honor there recall saying in order to look in to the problem I'd need to get it diagnosed through the dealer when I can simply use my owe code reader. It has been nothing but issues with this vehicle I bought with only 63000 miles this is frustrating is there anything that can be done for Hyundai to honor there recall thank you.

- Crystal River, FL, USA

I was sitting in my car and all of a sudden my cars check engine light came on and then I died. I waiting a couple of minutes and then tried starting it again but it started slightly and then died again. This has happened to me in the pass. The last time this happened my car had to get a new engine installed.

- Manhattan, KS, USA

While driving, car transmission disengaged, even though engine running. Instrument tach read 0, instruments panel seemed dead. Able to restart engine twice but unable to move. Exited car and locked, waited 30 secs. Able to restart car again then drive. Has happened twice within 5 miles of home.

- Petaluma, CA, USA

Engine is consuming too much oil. Less than 1100 miles into driving with a fresh tank of oil it is empty. We've done this now 3 times in the past 6 months. Mechanic says it is not a good sign and to bring it into Hyundai.

- Broomall, PA, USA

The car stalls in the middle of traffic. As I come to a red light, or try to accelerate when a light turns green the car stalls. Takes a few restarts / a few minutes to work again. But then happens soon after. It has been happening for a few days now and I thought it would be a one off situation.

- Broomall, PA, USA

To make a very long story short, I was driving to work and my car suddenly exploded and oil spewed out towards the rear. I had to get my engine replaced in late 2017 due to the engine throwing a rod. It took 3 months to repair because the dealership was behind due to other people having engine malfunctions. It took weeks to get a rental which was hectic because me and my husband both worked and commuted with a 2-year old. After my husband drove my car off the lot, my car was sounding a little funny, almost like a sucking nose that we ended up having to take back to the dealership to have them tell me that I needed to pay a diagnostic charge even though my car was well under warranty limit. I ended up speaking with the manager and he had the technician look at it to only be told it was nothing engine related even though my engine light was on! a few months after that, my car started losing power and was inoperable. I had it towed to the same dealership only to be told that I needed another engine replacement! the dealership told me that I would be responsible to pay since they already took care of it the first time. The cost to repair would have been over what the value of my car is. Me and my husband had to leave my car at the dealership since it was not drive-able and they ended up selling the vehicle at auction for $1700 in February 2019. I recently just found out that my car is under recall for the same reasons it was in the shop the first 3 times. Hyundai concludes that the 2013 Veloster were having engine and mechanical issues. I have a recall number and have spoke to 3 different departments to see what I can do to resolve the balance I have left to pay on the car of $8710. I knew there must have been an issue since the last few times I've went to the dealership there were a lot of vehicles needing engine replacements. This has been frustrating to deal with.

- Moncks Corner, SC, USA

The air/fuel mixture in the engine caused the oil to burn through faster than it should, increased pressure and caused the cylinder to damage the engine. This resulted in me having to replace the engine. The electrical system caused the vehicle to idle rough at low RPM, and eventually stalled at an intersection on a busy highway.

- Clarkdale, GA, USA

2013 Veloster non turbo, stalls while driving. When starting vehicle, shifter moves but transmission does not engage. Car must be shut off and restarted after a short period and car will go into gear. This issue has been sporadic, the vehicle is unreliable and the stalling is extremely dangerous. A similar stalling issue recall for the 2013 Veloster turbo model was issued in 2019. This may be a similar issue and should be extended for all 2013 Veloster models. Dealership has checked the vehicle an has stated that no codes were found in the history so they could not resolve this issue.

- Lakeland, FL, USA

Engine is burning up oil. No visible leaks. Have taken it to dealership twice but I'm adding more than a quart each month.

- Houston, TX, USA

Vehicle start having a loud noise coming from the engine. It has always has hilt he oil check on time. Never run hard.

- Collinsville, IL, USA

The contact owns a 2013 Hyundai Veloster. While driving 55-65 mph the vehicle backfired and stalled. The check engine warning light was illuminated. There was smoke detected from underneath the hood. The vehicle was towed to the contact's residence. The contact called henderson Hyundai (460 N boulder hwy, henderson, nv 89015 (702) 800-6127) but was not diagnosed or repaired. The contact stated that the vehicle was at the dealer several times for abnormal knocking noise in the engine. The contact stated that he was not informed of his VIN being included in NHTSA campaign number: 19V204000 (electrical system, engine). The manufacturer was contacted but did not assist. The failure mileage was 120,000.

- Henderson, NV, USA

Engine cylinder misfires. Even after changing spark plugs and coil packs. Especially when eco mode is off(in montion, accelerating).when traction control cuts power seems to also attribute to misfiring and which has lead to unsettling idle.

- Quakertown, PA, USA

The contact son owns a 2013 Hyundai Veloster. The contact stated while driving 65 mph, when a by stander driver on the passenger side informed his vehicle was on fire. The contact stated multiple warning light were illuminated. The contact stated he was able to park on the side of the road and called 911. The contact stated the police showed up called the fire department. The fire department extinguished the fire but did not file any reports. The vehicle was not drivable and was towed to local dealer dennis automotive located at 2900 morse road, columbus, oh 43231, were made aware of the failure. The vehicle had not been diagnosed or been repaired as of yet. Upon investigation the contact associated the failure with NHTSA campaign number: 19V204000 (electrical system, engine). The manufacturer had been informed of failure. The failure mileage was 73,000.

- Columbus, OH, USA

I have a 2013, Hyundai Veloster. I was driving approximately 65 mph when a loud banging noise started and the car started to turn off with engine light flashing. I could hear something banging around inside the front of the car and then the black smoke started under the hood/exhaust system. I was able to pull car off of road and have it towed to Hyundai worldcar in live oak tx. They want to charge me $5000 for a used engine and that quote includes the labor cost. Hyundai also contacted and I reported incident (dealership did not contact Hyundai to report) with case # 16766796. My car had approximately 126,000 miles on it and had no indications of anything wrong. It was a terrifying situation and so unexpected, plus I had also just made my last car payment, so now I own a car with no working engine and I am being made to pay for it even though worldcar advertises a lifetime powertrain warranty, I am the only owner for the vehicle.

- Cibolo, TX, USA

While driving the car on the highway engine suddenly died. Oil light flickered on and engine made loud knocking noises. Towed car home. Engine makes knocking noise upon acceleration and oil light flickers on. Towed to two different shops was told there was bottom engine damage. Engine will need to be replaced. Quoted $5000. Mileage 122,000. Oil was full. It is not only the turbo engines having this problem. Clearly this issue needs to be addressed.

- Salt Lake City, UT, USA

2013 Hyundai had a check engine light pop on so we took our vehicle to Hyundai dealer in douglas county Georgia. We were asked some round about questions that made us seem suspicious of a pre diagnosis for the car. Once sitting for 3 plus hours we were told it was a catalyst issue.we had the catalytic converter changes just last Friday. Its Wednesday and the check engine light is on again with additional sounds coming from the engine now.

- Riverdale, GA, USA

I purchased the car on March 29, 2019 with 74,999 miles on it. I drove it for approximately 4,100 miles and had it serviced with synthetic oil at the dealership I purchased the vehicle. My next service date was set for 85,500 miles. Approaching my next service date, I heard a knocking sound coming from my engine and experienced a sudden loss of power while driving. I was driving on a straight on a Suburban road, and had to pull off immediately. If I had been going faster, or had not had a spot to pull over it would have been a worse situation. The car had 85,570 miles on it at the time of the incident. I then took it directly to the closest certified Hyundai dealer where I found recall 182 was open on my vehicle. This recall describes potential pre-ignition that can lead to excessive cylinder pressure in these engines. When the service department diagnosed my vehicle, they said there was sever lower engine bearing damage leading to engine failure and that it needed to be replaced. Since there was an open recall on my engine, I assumed this would be done by the manufacturer, but they claimed that the damage was not due to the recall. Every document I saw describing safety recall 182 describes it causing pre-ignition and excessive cylinder pressure. From what I know about engines and have researched from others, excessive cylinder pressure causes shock waves that are seen to us as engine knocking. Engine knocking if left unchecked, can cause severe engine damage. I don't see how Hyundai can make a claim that recall 182 is not the direct cause of my engine failure. They acknowledge the potential for damage in their statement. They are not doing enough to ammend this recall.

- Harleysville, PA, USA

My son was driving his car when it lost all power and engine braked. We had it towed to Hyundai where they told us it was the catalytic converter. A week later the car did it again, this time on a busy road and my son was lucky to have been able to pull over and not get hit. This time Hyundai said it needed a new engine. Hyundai covered the engine but made me pay all the labor. Not happy, but if it makes the car safe again then I did it. It took 6 weeks to get the new engine. Got the car back, great. 2 mi this go by and the car did it again. This time the car started back up. We drove the car to Hyundai and they said there is no problem and no fix. Could not let my child drive the car any longer (if this happened on a freeway going 60 mph he would be killed). We got rid of the car the next day. Would love this to be an obvious recall (like their other engines and the turbo engine in this exact car). I would like my $$ back!!

- Corona, CA, USA

The contact owns a 2013 Hyundai Veloster. While driving 70 mph, a loud popping noise was heard. The contact noticed that a pistol failed and went through the engine. In addition, the check engine warning indicator illuminated. The vehicle was towed to coastal Hyundai (915 w new haven ave, melbourne, fl 32901) where it was diagnosed that a new engine was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 16332370. The failure mileage was approximately 61,000.

- Palm Bay, FL, USA