10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,046 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
We purchased the vehicle in March 2022 and in May 2022 the engine light came on and there was knocking in the engine until finally the engine quit while driving. Upon inspection of the engine it appeared to have blown as there was oil all under the hood. The car was towed and serviced at a Hyundai dealer and I was told it needed a new engine. They put another engine in the car. We got the car back December 31, 2022 with the "new/used" engine and that night the engine overheated and had to be towed back to the dealer that did the repairs costing almost $10K. They repaired the engine again, saying that they put another engine in and we got the car back in late February 2023. April 2023 the car engine light came on again and the car began to smoke. My son had been driving, pulled into our driveway, popped the hood to see why it was smoking and the car then caught fire! My son could have been seriously hurt or even worse! The car has been inspected by our insurance company and is now claiming a total loss. I have since emailed the pictures of the car to the service manager at the dealer where the work was done and he is claiming that he can't tell by the pictures what caused the fire. This is the SECOND engine they put in this car!
- Laurel, MD, USA
At this time failure is unknown. The engine has a knocking noise. There 8s a current recal for the 2015 and 2016 hyundai velosters and im told my car does not qualify because the build date is two days before the recall dates
- North Vernon, IN, USA
Have a rod bearing that has worn prematurely, Was told that there are recalls Hyundai Recall 198 for this problem with other vehicles of this same year, make, and model but min was not included. Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
- Louisville, KY, USA
check engine light has been coming on and off for over a year, either comes back negative and goes away on its own or i-??m told there-??s a plethora of problems that need to be fixed. it-??s been on now for about a month and i-??ve been told again it could be anything. there is a recall on this engine and i was never notified
- Jacksonville, NC, USA
As I was turning off a main road into my neighborhood at night with little visibility for oncoming traffic, I lost power steering and the car began to shake. I was able to coast into my driveway. As I coasted into my driveway I noticed my engine, battery, and water light illuminated. Upon parking my car, I returned to where I lost my power steering found my damper pulley/crankshaft pulley and the crankshaft bolt in the middle of the street where I lost my power steering. I called the dealership and they took a look at it and are saying the entire engine needs to be replaced.
- Crestview, FL, USA
The contact owns a 2015 Hyundai Veloster. The contact stated while driving 65MPH, the engine started knocking and shaking then stalled. The check engine warning light was intermittently illuminated. The contact then stated that she was able to coast the vehicle off the road. Upon checking under the hood of the vehicle, she noticed that oil had spilled throughout the engine compartment. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
- Laurel, MD, USA
The contact owns a 2015 Hyundai Veloster. The contact received notification of the NHTSA Campaign Number: 20V746000 (Engine). The contact stated that the vehicle was taken to the dealer where it was confirmed that the recall repair was performed; however, the contact stated that while driving 70 MPH, the vehicle inadvertently decelerated to 15 MPH. The contact stated that the vehicle shifted into LIMP Mode and the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 149,000.
- Victorville, CA, USA
Hi its burning oil and oil consumption and i send it to the dealer and they confirm and agree that its manufacturer issue and part of recall engine, but they declined to follow the process of oil consumption and engine recall without accepting reason and my car milage 102412.
- Round Rock, TX, USA
I brought in my car to the Irvine Tuttle-Click Hyundai Service location because the recall said my car had a possibility of engine fires, and my car has been with this service location for more than four months because the employees at this location inspected my car and confirmed that it needed to be replaced. There were no issues with my car prior to bringing it to this location and no warning lights were appearing on my dash to alert me of any problems. Now that they claim that they have completed replacing my engine, they are claiming that the alternator on my car is now damaged and needs to be replaced for $535.15, and if I do not replace it my car will not start without a jump start. Before bringing my car into this location there was no problems getting my car to start. The representative I spoke to claimed the part no longer works because the engine is new and the preexisting parts are old so they will most likely be damaged now because they are unable to work with the new engine. Again there were no issues with my car outside of the recall. It was running perfectly with no issues before I brought it to this service center and the only reason I brought it in was because I got the recall notice in the mail. Along with this issue they have had my car for since May 20th and it is now October 1st, because of this new issue they still have my car even though they claim to have completed the recall service. Also throughout the entire four months of my car being at their location they were not communicating with me at all regarding any of the progress with my car. Any communication was from me calling for updates on the services which were met with incomplete answers. Now that they are attempting to charge me for the part that they claim is damaged, the representative I have been working with and the front desk have not been picking up my calls.
- Irvine, CA, USA
Unknown me and my kids got on the highway to go to the mall and it did just fine on the way there but on the way back it lost acceleration my engine light started to blink off and on and then we started to hear a knocking noise when I stopped I cut it off and then restarted it and the knocking got loud apond starting it and then when I push on the gas it knocked hard seems like
- Michigan City, IN, USA
The contact owns a 2015 Hyundai Veloster. The contact stated after purchasing the vehicle online, he noticed the vehicle was making an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
- Sheridan, AR, USA
The contact owns a 2015 Hyundai Veloster. The contact stated that after starting the vehicle, the vehicle started to stall. The contact stated no warning light was illuminated. The contact was able to return to the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 20V746000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 61,780.
- Palm Bay, FL, USA
Engine locked and starter was fire burning with no previous issues
- North Potomac, MD, USA
The engine in my 15 Veloster is going out at only 140,00 miles despite tedious care and up keep. I've had a issue of rough idling, loss of power to the engine including a back fire. The engine makes a distinct ticking noise when the accelerator is pushed down. I have paperwork from a mechanic that reports these problems and them looking at it. They told me to take it to the dealership. I took it to a Bachman Hyundai and they said it definitely had connecting rod bearings issues. They were surprised it wasn't under recall. As was I when I saw online from multiple sources, that "2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicle" had this recall. My VIN is not applied to this recall however. I have contacted Hyundai Customer care and they refuse to give me a explanation of this reasoning. I asked if they were made in different plants. He gave me no straight forward response, and declined my request to speak with a supervisor with more information. The dealership will not replace the engine, and I will not pay over 6,000 to replace a engine that "can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash." Source: https://www.autobytel.com/hyundai/veloster/2015/car-recalls/
- Shelbyville, KY, USA
Power loss engine stalling flashing check engine light won-??t accelerate
- Merrilliville , IN, USA
I turned my car on after work and saw my check engine light turn on I went to autozone to have it checked and they gave me a paper stating it was P0441 engine code. Which has something to do with an incorrect purge flow and is harmful to you and eats away at your gas mileage. Don-??t know if this is a safety issue.
- Warwick, RI, USA
My 2015 Hyundai Veloster Turbo had no open recalls. On 12/26/21, while stopped at a light, the car stalled, then started smoking, and caught fire almost instantly. There are known fire issues for similar models for which there are open recalls, but my car was not a part of these recalls.
- Norton, MA, USA
My car is changing gears while im driving- I will appear to lose immediate power to the vehicle only to see that the car that was in drive, going 65 miles per hour, drops down to 20 in seconds and is now in 2nd gear or neutral ! other issues- put the car in drive from park and it jumps to neutral- put car in drive- stays in drive position but satys in neutral - put the car in park but car thinks its in reverse - blew a piston at 65000 miles - Hyundai refused to help me for 5 months - tried to sell me a new engine -- this has been happenng for 2 years - I will list the latest event below
- Woodland Hills, CA, USA
Hyundai has not completed a recall (20V746000) for my 2015 Veloster. I first contacted a local Hyundai dealership (Torpedo Gruppe) in Germany on 11 Aug 2021. After they told me they don't know anything about the recall, I contacted Hyundai America on 20 August. After working with a Case Manager (case #[XXX]) they put me in touch with a manager at Torpedo Gruppe on 18 Sep. I talked with the manager ([XXX]) the next day and dropped my vehicle off on 8 Oct, earliest appointment. After three weeks on 29 Oct I was informed that they would not be able to complete the recall for me. I called Hyundai America back up and had to open a new case (case #[XXX]). I am in the military stationed overseas in Germany at Ramstein Air Base. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Apo, NY, USA
- Hillsboro, OR, USA