The contact owns a 2007 Hyundai Veracruz. While driving approximately 75 mph, the driver noticed that the headlights dimmed and various instrument panel warning indicators illuminated. Also, the steering assist operated improperly. The vehicle was towed to an independent mechanic who diagnosed that the alternator experienced oil damage due to an oil leak from the front valve cover gasket. The vehicle was repaired. The manufacturer stated that the vehicle was previously repaired in December 2014 per NHTSA campaign number: 14V415000 (engine and engine cooling). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 138,000.

- Scottsdale, AZ, USA

The contact owns a 2007 Hyundai Veracruz. While operating the vehicle, the odor of burning oil was present and the check battery sensor indicator illuminated. While inspecting the vehicle, it was discovered that oil leaked onto the alternator due to a faulty gasket. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact indicated that in 2010, the vehicle was serviced per NHTSA campaign number: 14V415000(engine), but the failure recurred. The failure mileage was 138,000.

- Laquinta, CA, USA

The contact owns a 2007 Hyundai Veracruz. While driving approximately 30 mph, the vehicle's power seized and the instrument panel illuminated. The vehicle restarted after several attempts. The manufacturer and dealer were not contacted. The approximate failure mileage was 140,000. The VIN was not available.

- Plymouth, MA, USA

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at approximately 40 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was towed to a certified mechanic who diagnosed that there was an oil leak in the valve cover gasket causing oil to leak onto the alternator causing to fail as well. The certified mechanic diagnosed that the valve cover gasket and the alternator needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 14V415000 (engine). The approximate failure mileage was 183,000.

- Newport News, VA, USA

The contact owns a 2007 Hyundai Veracruz. While driving 40 mph, the engine stalled without warning. The vehicle was towed to the garage. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer stated that the contact had to call the dealer manager. The dealer manager was contacted, but there was no response. The contact left a voice message. Case number: 10212461 was provided by the manufacturer. The failure mileage was 151,000.

- Poughkeepsie, NY, USA

Recall from Hyundai: An oil leak from the front cylinder bank valve cover gasket could cause enough oil to drop onto the alternator to damage it, resulting in a failure of the charging system. If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, causing the engine to lose power and the vehicle to stop running; an unexpected engine failure while driving increases the risk of a crash. The manufacturer is not telling owners that this recall eventually causes the failure of the engine as it happened to me and I have now been without a car for more than 3 weeks, waiting to hear from Hyundai corporate if they are going to fix the problem. So far, they have not indicated anything. As the oil is leaking, the car never operate at the optimal amount of oil, causing friction in the engine which eventually blocked the pump sending the oil to the top of the engine in my car. Hyundai has been unresponsive to help rectify the situation. Calling on the safety bureau for actions and will be seeking legal advice since my rental bills are adding up. I had to change my alternator twice, prior to the dealer having to change it twice as well within 4 years due to excessive leakage of oil.

- Mcdonough, GA, USA

The contact owns a 2007 Hyundai Veracruz. While driving at approximately 35 mph, the vehicle hesitated. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, two months later, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the belt tensioner needed to be replaced. The vehicle was repaired, but the failure still persisted. The vehicle was taken back to the dealer where the technician diagnosed that there was a leak behind the timing valve and the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 130,000...updated 05/09/16

- Bridgewater, MA, USA

The contact owns a 2007 Hyundai Veracruz. While driving the vehicle, the contact heard a clanking noise coming from the steering wheel. The contact mentioned that the noise also was present when driving over bumps in the road. The vehicle was taken to the dealer who diagnosed that the rack and pinion steering failed. The vehicle was not repaired. In addition, the contact indicated that oil leaked onto the alternator causing the alternator warning light to illuminate. The manufacturer was not notified of the failures. The failure mileage was 60,000.

- Wood Haven, NY, USA

2007 Veracruz alternator valve cover gasket defect. The consumer stated on October 4, 2013, the vehicle staled in rush hour traffic. A tow truck was able to start the vehicle when the booster battery was disconnected. The vehicle was towed to the dealer. The consumer was informed the valve cover gasket leaked oil onto the alternator and destroyed it. The alternator and the valve rocker cover was replaced at a cost of $758.46.

- Woodstock, GA, USA

The contact owns a 2007 Hyundai Veracruz. The contact stated that the vehicle failed to start without warning. On a separate occasion, the contact stated that the vehicle failed to accelerate over 35 mph. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 170,000.

- Finley , OH, USA

I sent a complaint approximately a month ago and received a confirmation. Haven' T heard any followup from Hyundai although they were supposed to send a remedy notice. I sold the vehicle at a very reduced price when it wasn't running and the repair may have been necessary due to the recall issue. Please let me know if I have any recourse, because I believe many of my repairs on this vehicle may be traceable to the recall problem. I have the repair receipts going back several years. Thank you.

- Keller, TX, USA

Sufficient amount of oil leaking onto alternator from front cylinder bank valve cover gasket- coating alternator, not allowing the car to start or charge when jumped. Car battery has been replaced twice and serviced at a local repair shop. Local repair shop has documented and noted that there is significant damage occurning from front cylinder bank valvue cover, which is dripping and coating the alternator. Inquired help from Hyundai customer care center and was instructed to bring car into a dealer for further inspection. Unfortunaltly the car has not been able to start and this would require a towing service to tow my vehicle to the closet Hyundai service and dealership, which is over fourty five minutes from my current location. All expenses have to be payed out of pocket from the vehical operative (this includes: Towing and all repairs). Hyundai has issued an important safety recall (interim notice)- they were unable to help address towing my broken down vehicle and getting any resolution into fixing the problem addressed in recall letter. I am a concerned customer that reached out to the Hyundai customer care center for assistance. I identify my needs and concerns, as I require my vehicle to comute to and from work and Transport children to school. It is very disheartining to learn that after I addressing the safety and well-being of those transported in my car, that I was not even considered a canidate for any type of loaner vehicle until this problem is resolved. As stated in my important safety recall (interim letter):" The vehicle will run on battery power until the battery voltage drops below the engine...if this occurs, the engine will shut off and will not restart, increasing the risk of crash." - Hyundai is not providing me with a safe alternative.

- Woolwich, NJ, USA

On September 2, 2014, my son was driving to work when our 2007 Hyundai Veracruz's engine shut down. He was able to coast to a repair shop near his work. They diagnosed the problem to be the timing belt, the estimated repair cost was $1,650, because a screw had broken off which required additional repair in addition to the timing belt replacement. The repair shop manager offered to purchase the car at a very reduced price ($1600), which we accepted. My son used the funds as a down payment on a new car. Approximately three weeks later, I received a safety recall letter from Hyundai concerning our recently sold Veracruz (NHTSA campaign number 14V-415). The letter included a section explaining reimbursement consideration for previous repairs. The recall involves engine oil leaking onto the alternator and damaging it along with the vehicle charging center. We have replaced our alternator three times and had a major electrical shutdown just two years after purchasing the vehicle. I called the customer care center to explain our situation. I was told that because we had sold the vehicle, we were not eligible for repair (obviously) or repair reimbursement. I strongly believe that I have paid over $2,000 over the years for repairs quite possibly caused by this problem. In addition, I believe the timing belt issue which led to the final $1650 repair estimate may have been due to this recall problem. Maybe not. Undoubtedly, the constant engine problems made me feel like I had purchased a lemon. Now I know why. Please advise me on how to proceed with my complaint. I have all of the receipts from the previous repairs and can provide them upon request. The vehicle VIN # is [xxx]. thank you for your assistance. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Keller, TX, USA

Valve cover gasket failed, leaked oil onto alternator, causing alternator failure.

- Houston, TX, USA

2007 Hyundai Veracruz total vehicle failure. Vehicle stalled out while pulling into intersection on way to church. Thank god we stalled before getting all the way into the intersection because cars were coming from both ways. I put the vehicle in N and we luckily rolled back out of the way. Problem was due to leaky valve cover dripping on alternator. I have seen many forums and read of many problems with this happening. Why hasn't anything been done about this? does someone have to get in a wreck and die before there will be a recall. Now I have to buy the parts and change it myself and I can't find any good forums on how to access this thing. Please recall before something happens that can't be fixed...

- Fruitland Park , FL, USA

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving 20 mph, all of the warning lights illuminated on the instrumental panel as the vehicle stalled. The contact was able to restart the vehicle as it resumed normal function. The vehicle was taken to an authorized where the failure could not be duplicated. The failure recurred twice but the vehicle was not repaired. The VIN was not available. The failure mileage was 90,000 and the current mileage was 90,100.

- Plano, TX, USA