The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer to be confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chandler, AZ, USA

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to stivers Hyundai (101 newland rd, columbia, SC 29229, (803) 788-6800) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 mph merging onto interstate when the lights began to flicker, the windshield wipers ceased, and the headlamps suddenly shut-off. The contact stated that the headlamps illuminated and work as designed. The contact went to a local gas station however, while attempting to drive the vehicle the vehicle failed to respond. The vehicle was towed to the same dealer and the contact was informed that there was oil leaking onto the alternator causing the battery to not be charged correctly. The approximate failure mileage was 154,925. VIN tool confirms parts not available.

- Columbia, SC, USA

The contact owns a 2010 Hyundai Veracruz. The contact stated that twice the vehicle failed to start-up without warning, after several attempts. The contact took the vehicle twice to an independent mechanic where she had the alternator replaced on both occasions. The contact then received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Abc Hyundai (6825 redwood St, las vegas, nv 89118) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Pahrump, NV, USA

2010 Hyundai vera cruz. Consumer writes in regards to alternator and the front valve cover recall. When the consumer arrived at the dealer, to comply with the recall, he was informed there was no approved remedy for the issue. Recall # 14V415000.

- Warwick, NY, USA

My 2010 Hyundai Veracruz had an oil leak. Since the alternator is on bottom of the engine, the oil valves leaked undetected onto the alternator causing it to short out. The vehicle locked up and I could not steer it. Thank god I wasn't driving fast and was able to coast into a parking lot where I finally came to a stop. I could not put the vehicle into park, the gear shift would only go into neutral. As a result, I had to use the safety brake to keep the vehicle from rolling back.

- Alexander City, AL, USA