The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to South point Hyundai (4610 S ih 35 frontage rd, austin, tx 78745) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Buda, TX, USA

The contact 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 mph, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The check engine warning light illuminated. The vehicle was towed to independent mechanic who diagnosed the vehicle and determined that the alternator needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 162,000. Parts distribution disconnect.

- Westhampton, NJ, USA

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The manufacturer was contacted and made aware of the issue however, the manufacturer stated that they were unable to provide any additional assistance. A case was opened however, due to the lack of an estimated time of arrival for the remedy parts, the case was closed. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and then independently accelerated without warning. The manufacturer suggested that the be taken to an authorized dealer to be diagnosed out of pocket. The contact contacted autonation Hyundai columbus (3000 N lake pkwy #200, columbus, ga 31909) and was informed that she needed to pay for the loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The failure mileage was 180,885.

- Columbus, GA, USA

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Edwards Hyundai (located at 11029 32nd ave, council bluffs, ia 51501, (712) 366-9411) was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer paid to have the vehicle repaired and will request to be reimbursed for the repairs.

- Avoca, IA, USA

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles Hyundai atlanta (2135 cobb pkwy SE, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

- Atlanta, GA, USA