10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,711 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle I have purchased new, originally as a lease and purchased it at the end of the lease. The body and interior are in great shape as we cared for the vehicle. The frame is another story, it has holes rotted in it the size of golf balls. Dealer stating the transmission could fall out and create a accident regardless of all the rot on the area's the suspension connects to the frame which could dis-connect at any time. I used this vehicle as a family vehicle and then was insulted by the manufacturer as to the value of the vehicle. Manufacturer stated unsafe to continue using and offers a low book value which is only half of what the vehicle is worth to our family. The problem with the vehicle was the manufactures using inferior materials they should be made to replace the frame at their expense, even if it means having it made special. We purchase this vehicle maintained it and kept it in great condition to lose our investment to sub-standard materials. Someone needs to stand up for us.
- Amsterdam, NY, USA
The contact owns a 2000 Isuzu Rodeo. The contact stated that the vehicle was included in NHTSA recall campaign id number 10V436000 (suspension). The vehicle was taken to an authorized dealer who stated that it was beyond repair. The contact stated that according to the recall notice, an alternate remedy would be provided if the vehicle was beyond repair. The manufacturer was made aware of the failure, but did not offer an alternative remedy. The contact was instead offered a buy out and did not accept it. The failure mileage was 126,000. The VIN was unavailable. The consumer was informed by Isuzu, the kelley blue book value on the vehicle was $ $3,970. However, the consumer still hasn't received compensation. Updated 06/15/16. The consumer took the case to court but, was still not compensated for the kelley blue book value if the vehicle. Updated 05/17/2017
- St Charles, IL, USA
The contact owns a 2000 Isuzu Rodeo. The contact was driving 5 mph and while applying the brakes, the vehicle would not respond. The vehicle was taken to an independent mechanic where it was discovered that the rear shock brackets were rusted and fractured from the vehicle. When the failure occurred, the brackets struck the brake lines and caused a loss of brake fluid and braking power. The mechanic repaired the brake lines but the rusted shock bracket was not repairable. The contact attempted to call both the dealer and manufacturer but was unsuccessful. The failure mileage was 91,800.
- Lynn, MA, USA
Was driving w/my handicapped daughter when the car swayed front one way back the other heard a terrible scraping noise thought I had a flat tire, looked tires were fine looked under the car and the frame right near the gas tank broke and is completely rusted I looked and there are at least 20 complaints and Isuzu does nothing about it, I think this is outrages as there could have been a fire an my daughter could have be burnt before I could get her out I don't know why the company is not held responsible and recalls are not demanded. I think that you have an obligation to do something about this condition, Isuzu knows about it as they have a 12 month warranty on corrosion knowing that it won't happen that soon. I also would like to know if you intend to do something about this before there is some horrible accident. I now have no transportation for my child and will not have money for a new car or a used one and I live in the country w/no transportation and have to depend on other people for dr's appt. And shopping, trips to the drug store. I find all this very unfair to everyone that owns an Isuzu!!!!!!
- Eastham, MA, USA
Since the purchase of my vehicle in 2000, there has been a continuous vibration in the front end as if either the tires are out of balance or the front needs aligning. I have continuously reported this to several dealers and as of this time none have been able to correct this problem..I, after being advised to, and at my own expense replaced all four tires to no avail.
- Oroville, CA, USA
The tires lose contact with the road when braking under rough road conditions, which makes stopping virtually impossible. The suspension components are inadequate, they fail to keep the tires on the road while encountering bumps during braking. This has been a problem since new, but recent experience has made it clear to me just how dangerous the problem actually is. I would like the problem to be addressed by Isuzu - recall the suspension components and replace with something that handles bumps better.
- Lincoln, NE, USA
Vehicle is very unstable due to insufficent dampening of the supension, dealer says this there is no problem. Truck will bottom out on slight bumps, and bounce up and down as if you were in a boat, the suspension parts are inferior compared to the weight of the vehicle. Condition is very unsafe and could cause loss of control in certain driving situations. Bounce = loss of tread contact to pavement = loss of control. All tires/points of supension (springs/shocks) have the same problem. Would not reccomend this vehicle to anyone other than a pirate, as they are used to the heaving and yawing of a ship.-----------catalitic converter / engine ~ catalitic converter was glowing red one day (with the usual check engine light) jiffylube employee in the pit pointed this problem out to me, laughing and saying it was right next to the gas line, which could cause a fire. Dealer replaced cat and now the truch hesitates/sputters in first gear and even more so in second gear.----------------seatbelt~on passender side binds up without provocation, limiting movement of passenger from the sholder, dealer said it was normal but it is not like the drivers side seatbelt tension that binds when there is actualy a stronger force opposing it.
- Baltimore, MD, USA
When vehicle reaches 65-70 mph vehicle bounces all over the road, and is very hard to control. Dealer blames tires for this, consumer has replaced tires 3 times plus 2 extra tires. Isuzu says it is a SUV, and will ride rough. Vehicle taken to dealer 5 times for this problem.
- Jasper, AL, USA
When vehicle was coming to a stop, and just before accelerating, it jumped. Dealer has attempted to repair vehicle several times ; however, the problem has not been corrected.
- Dorchester, MA, USA
- Fall River, MA, USA