Technical Service Bulletins (TSBs) for the 2018 E-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    SUSPENSION

    • TSB #SFCC_MAY2022_39

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212990

      Front Suspension Knocking Noise Read More »

    • TSB #H114 UPS4118-4BN

      Date Announced:
      JUL 27, 2018
      NHTSA ID:
      #10146240

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »

    • TSB #H082NAS1

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10134960

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between ... Read More »

    • TSB #6-376NAS

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10134964

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient ... Read More »

    • TSB #JA17TE-09

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10127293

      Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »

    SUSPENSION:REAR

    • TSB #H114 UPS4118-4BN

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143045

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »

    SUSPENSION:REAR:AXLE:SPINDLE

    • TSB #6-396NAS

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10195255

      Unsealed splices on rear axle and passener compartment harness. Read More »

    SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

    • TSB #6-388NAS3

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143047

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    • TSB #H114 UPS4118-3BN

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142176

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    • TSB #6-388NAS

      Date Announced:
      MAY 15, 2008
      NHTSA ID:
      #10142166

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    SUSPENSION:MULTIPLE AXLE

    • TSB #H117NAS1

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10146235

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »

    BRAKES (PWS)

    • TSB #SFCC-Slide35

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155323

      Customer may report a brake noise from the front brakes Read More »

    • TSB #SSM73929

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146157

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146158

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146159

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #JTB00676NAS2

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10155296

      On vehicles with 325mm front brake discs only, a noise from the front brakes during light brake pedal application may be evident. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143042

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143043

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    SERVICE BRAKES, AIR:DISC

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143042

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143043

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

    • TSB #H079 UPS11917-3B

      Date Announced:
      APR 20, 2018
      NHTSA ID:
      #10142408

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »

    SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

    • TSB #6-381NAS

      Date Announced:
      APR 23, 2018
      NHTSA ID:
      #10142409

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »

    ENGINE (PWS)

    • TSB #SSM75745

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10211157

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_OCT2021_31

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202830

      Timing chain replacement VVT Service Part Incorrectly Boxed Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #SFCC_FEB2021_34

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190036

      Check Engine MIL Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #BIG5NOV20_30

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183521

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_OCT2020_40

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182370

      The Check Engine Lamp is illuminated. Read More »

    • TSB #SFCC_SEP2020_29

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180948

      There is a squeak from the engine at startup or shut down. Read More »

    • TSB #SFCC Jul20_18

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178148

      The Check Engine MIL is on. There is a lack of power from the engine. Read More »

    • TSB #SFCC_MAR12_21

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173443

      The Check Engine MIL is on. Read More »

    • TSB #SSM74385

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172195

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att1

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172196

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att2

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172197

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #Tech_RS_NOV19_85

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168856

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166459

      The Check Engine Light is on. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163752

      Customer states the vehicle will not start Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164939

      The Check Engine Lamp is on. Read More »

    • TSB #JTB00643NAS2

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10164950

      A 'clunk' noise may be evident from the front of the vehicle when the engine is switched OFF. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159485

      The Check Engine Lamp is on. Read More »

    • TSB #SSM74333

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10158608

      The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM. Read More »

    • TSB #SSM74333Attachme

      Date Announced:
      MAR 18, 2019
      NHTSA ID:
      #10158609

      The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM. Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158620

      The Check Engine Lamp is on. Read More »

    • TSB #SSM74309Attachme

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158565

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #SSM74160

      Date Announced:
      FEB 26, 2019
      NHTSA ID:
      #10155318

      Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Read More »

    • TSB #JTB00659NAS3

      Date Announced:
      FEB 08, 2019
      NHTSA ID:
      #10155309

      The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153458

      The Check Engine Lamp is on. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153459

      The Check Engine Lamp is illuminated Read More »

    • TSB #SSM74092

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10148539

      The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #SSM73975

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146015

      Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »

    • TSB #JTB00611NAS3

      Date Announced:
      JUN 25, 2018
      NHTSA ID:
      #10143039

      A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Read More »

    • TSB #SSM73728

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142159

      Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »

    • TSB #SSM73201

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10127611

      Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #H444 ER V1

      Date Announced:
      FEB 26, 2024
      NHTSA ID:
      #10251536

      Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness ... Read More »

    • TSB #SSM75964

      Date Announced:
      MAR 14, 2023
      NHTSA ID:
      #10233816

      Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »

    • TSB #SFCC_FEB2023_36

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232633

      Customer reports, Engine Light is on and poor cabin heating. Read More »

    • TSB #SSM75931

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232701

      ENGINE MISFIRE Read More »

    • TSB #SSM75919

      Date Announced:
      JAN 17, 2023
      NHTSA ID:
      #10231464

      CHECK ENGINE (AMBER) AND POOR CABIN HEATING Read More »

    • TSB #SSM75809

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10219019

      COOLANT LEVEL LOW WARNING MESSAGE Read More »

    • TSB #SSM75725

      Date Announced:
      APR 22, 2022
      NHTSA ID:
      #10211149

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SSM75725ATT

      Date Announced:
      APR 22, 2022
      NHTSA ID:
      #10211150

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_MAR2022_33

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209997

      Thermostat coolant leak Read More »

    • TSB #SSM75559

      Date Announced:
      DEC 03, 2021
      NHTSA ID:
      #10206284

      Coolant leak from Thermostat Read More »

    • TSB #SSM75559

      Date Announced:
      OCT 20, 2021
      NHTSA ID:
      #10202945

      Coolant leak from Thermostat Read More »

    • TSB #SSM74827

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182398

      Coolant level is over the maximum fill line at PDI. Read More »

    • TSB #SSM74827

      Date Announced:
      MAY 27, 2020
      NHTSA ID:
      #10175836

      Retailers may report the coolant level is over the maximum fill line at PDI. Read More »

    • TSB #SSM74650

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169844

      An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously had a coolant pump replaced. Read More »

    • TSB #Tech_RS_NOV19_87

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168857

      The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate the Check Engine MIL. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_24

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168913

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_40

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168935

      Customer states the vehicle will not start. Read More »

    • TSB #SFCC_OCT19_35

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167342

      Customer states the vehicle will not start Read More »

    • TSB #SSM74464

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10163094

      After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently. Read More »

    • TSB #SFCCMAY19Slide18

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162311

      The check engine lamp is illuminated Read More »

    • TSB #JTB00611NAS4

      Date Announced:
      NOV 26, 2018
      NHTSA ID:
      #10152684

      A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Read More »

    • TSB #SSM74188

      Date Announced:
      NOV 21, 2018
      NHTSA ID:
      #10152708

      Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Read More »

    • TSB #JTB00643NAS1

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10146034

      A 'clunk' noise may be evident from the front of the vehicle when the engine is switched OFF. Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146028

      A customer may complain of a Check Engine Lamp illumination or poor engine performance. Read More »

    • TSB #SSM73824

      Date Announced:
      APR 18, 2018
      NHTSA ID:
      #10142402

      Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM74697

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10171168

      A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    FUEL SYSTEM, GASOLINE

    • TSB #SSM73803

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141069

      Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Read More »

    • TSB #SSM73603

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127583

      Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

    • TSB #SSM73803

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141069

      Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Read More »

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127575

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127576

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    FUEL/PROPULSION SYSTEM (PWS)

    FUEL SYSTEM, DIESEL

    • TSB #SSM73603

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127289

      Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »

    • TSB #SSM73603

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127583

      Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Read More »

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127281

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127282

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127575

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127576

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    POWER TRAIN

    • TSB #H444 ER V1

      Date Announced:
      FEB 26, 2024
      NHTSA ID:
      #10251536

      Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness ... Read More »

    • TSB #SFCC_OCT2023_40

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244864

      Customer reports lack of power and/or check engine light on. Read More »

    • TSB #SSM75725

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240353

      MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SSM75725ATT

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240354

      MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SSM75964

      Date Announced:
      MAR 14, 2023
      NHTSA ID:
      #10233816

      Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »

    • TSB #SFCC_FEB2023_38

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232667

      Customer reports, Engine Light is on and engine running rough. Read More »

    • TSB #SSM75919

      Date Announced:
      JAN 17, 2023
      NHTSA ID:
      #10231464

      CHECK ENGINE (AMBER) AND POOR CABIN HEATING Read More »

    • TSB #SSM75909

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10229596

      Malfunction Indicator Lamp Read More »

    • TSB #SFCC_SEP2022_31

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222498

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #SFCC_JUN2022_32

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215544

      Driveline Noise or Vibration Read More »

    • TSB #SFCC_MAY2022_12

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212970

      EMISSION RECALLS Read More »

    • TSB #H374v2

      Date Announced:
      APR 28, 2022
      NHTSA ID:
      #10210961

      A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error. Read More »

    • TSB #SFCC_APR2022_11

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211027

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_APR2022_29

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211123

      Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster Read More »

    • TSB #SFCC_MAR2022_11

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209990

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_FEB2022_12

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208334

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_JAN2022_16

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207610

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #BIG5JAN_28

      Date Announced:
      JAN 18, 2022
      NHTSA ID:
      #10207588

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_DEC2021_37

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206256

      AJ20-P4 engine- Coolant leak from Thermostat Read More »

    • TSB #JTB00659NAS4

      Date Announced:
      DEC 13, 2021
      NHTSA ID:
      #10206244

      The engine Malfunction Indicator Lamp (MIL) may be illuminated. Read More »

    • TSB #SFCC_AUG2021_38

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200772

      Customer states harsh shift, transmission warning lamp. Read More »

    • TSB #SFCC_AUG2021_39

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200774

      a?? Customer states check engine light is illuminated. Read More »

    • TSB #NAS20.11.001.3

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10195332

      Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a ... Read More »

    • TSB #SSM75405

      Date Announced:
      MAY 10, 2021
      NHTSA ID:
      #10194719

      Malfunction Indicator Lamp Read More »

    • TSB #SFCC_APR2021_32

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191876

      There is a noise from the vehicle while driving. Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #SFCC_FEB2021_34

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190036

      Check Engine MIL Read More »

    • TSB #JTB00579NAS2

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186742

      RESCINDED - Transmission Cover Gasket Leak - RESCINDED Read More »

    • TSB #SFCC_JAN2021_15

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186715

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_NOV2020_36

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183545

      The engine fan runs excessively. Read More »

    • TSB #BIG5NOV20_30

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183521

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #H299NAS1

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183914

      DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE Read More »

    • TSB #NAS20.11.001

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183919

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #NAS20.11.002

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183920

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #SFCC_OCT2020_16

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182340

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_OCT2020_40

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182370

      The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM75082

      Date Announced:
      SEP 30, 2020
      NHTSA ID:
      #10180863

      Service replacement engines may require a balance shaft update prior to fitment. Read More »

    • TSB #SFCC_SEP2020_27

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180946

      The engine fan will run sometimes after the engine is shut off. Read More »

    • TSB #SFCC_SEP2020_29

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180948

      There is a squeak from the engine at startup or shut down. Read More »

    • TSB #SFCC_APR20_PG24

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174474

      a?? There is a loud noise from the front of the vehicle. a?? The Check Engine MIL is on. Read More »

    • TSB #SSM74385

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172195

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att1

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172196

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att2

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172197

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #JLRTB02020NAS1

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10171120

      The MIL is illuminate on the IPC with reduced engine performance. Read More »

    • TSB #Tech_RS_NOV19_85

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168856

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164962

      The transmission fault message is displayed in the instrument cluster. The Check Engine Lamp is on. Read More »

    • TSB #JTB00688NAS1

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10158613

      The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC). Read More »

    • TSB #JTB00659NAS3

      Date Announced:
      FEB 08, 2019
      NHTSA ID:
      #10155309

      The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »

    • TSB #SSM74092

      Date Announced:
      OCT 03, 2018
      NHTSA ID:
      #10151650

      The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10148534

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10148535

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM73960.2

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10146047

      Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #6-396NAS

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10195255

      Unsealed splices on rear axle and passener compartment harness. Read More »

    • TSB #H114 UPS4118-4BN

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143045

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »

    • TSB #6-388NAS2

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142179

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    • TSB #JTB00638NAS1

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142143

      A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident. Read More »

    • TSB #SFCC_08MAR18_17

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10134979

      A Customer may report a knocking type noise from the rear of the vehicle. Read More »

    • TSB #SSM73594

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127290

      Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »

    • TSB #6-388NAS

      Date Announced:
      MAY 15, 2008
      NHTSA ID:
      #10142166

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

    • TSB #JLRTB02023NAS2

      Date Announced:
      MAR 18, 2020
      NHTSA ID:
      #10173507

      The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »

    • TSB #JLRTB02023NAS1

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173506

      The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SFCC Jul20_18

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178148

      The Check Engine MIL is on. There is a lack of power from the engine. Read More »

    • TSB #H114 UPS4118-1BN

      Date Announced:
      MAY 15, 2018
      NHTSA ID:
      #10142156

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #H374NAS1

      Date Announced:
      FEB 07, 2022
      NHTSA ID:
      #10208665

      Emissions Recall - Secondary Fuel Adaptions Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164942

      TCU_3 Programming failures Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158625

      TCU_3 programming failures Read More »

    • TSB #SSM74309

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158563

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #JTB00659NAS2

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153321

      The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »

    • TSB #SSM74092

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10148539

      The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #SSM73960

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146017

      Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #SSM73960.2

      Date Announced:
      JUL 25, 2018
      NHTSA ID:
      #10146238

      Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Read More »

    • TSB #SSM73966

      Date Announced:
      JUL 18, 2018
      NHTSA ID:
      #10146217

      Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Read More »

    • TSB #SSM73960

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10146161

      Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. Read More »

    • TSB #SSM73594

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127584

      Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    ELECTRICAL SYSTEM

    • TSB #SFCC_DEC2023_32

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248409

      Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #SSM75813

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243687

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SFCC_JUN2023_34

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239012

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SSM76023

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239049

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SSM75804

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222689

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75856

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222704

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_AUG2022_35

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10218879

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #SFCC_MAY2022_18

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212974

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    • TSB #SSM75709

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10210018

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_FEB2022_12

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208334

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_FEB2022_22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208499

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #NAS22.02.003

      Date Announced:
      FEB 07, 2022
      NHTSA ID:
      #10208746

      Emissions Recall - Secondary Fuel Adaptions Read More »

    • TSB #SFCC_JAN2022_22

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207611

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_DEC2021_20

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206255

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_DEC2021_44

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206268

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #BIG5NOV21_41A

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204086

      21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

    • TSB #SFCC_OCT2021_22

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202824

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75557

      Date Announced:
      OCT 11, 2021
      NHTSA ID:
      #10202944

      XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75436

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10199026

      Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s) Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SSM75415

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194909

      Update Apple Carplay Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC_APR2021_20

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191867

      IMC Update 21A will not install Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212843

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212844

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212845

      Attachment. Read More »

    • TSB #JLRTB02018NAS2

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10189732

      'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation Read More »

    • TSB #SFCC_MAR2021_21A

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189999

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_MAR2021_21B

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190000

      TCU v19.2 Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_FEB2021_24A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190012

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_FEB2021_24B

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190013

      TCU v19.2 Read More »

    • TSB #SFCC_FEB2021_24C

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190014

      Pivi IP27.1 (OS 2.0.6) Read More »

    • TSB #SFCC_OCT2020_16

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182340

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #SSM75081

      Date Announced:
      SEP 28, 2020
      NHTSA ID:
      #10180862

      Customers may report a change of Jaguar Drive Control (JDC) to a??Comforta?? mode without driver input. Read More »

    • TSB #JLRTB02020NAS2

      Date Announced:
      APR 27, 2020
      NHTSA ID:
      #10174437

      The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with reduced engine performance. Read More »

    • TSB #SSM74801

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174497

      After a successful Body Control Module (BCM) update, the module is left with incorrect software and the ignition cannot be turned on. Read More »

    • TSB #SSM74780

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174489

      JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »

    • TSB #SFCC_APR20_PG28

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174477

      To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

    • TSB #SFCC_APR20_PG31

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174478

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74787

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174491

      When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #SFCC_MAR12_29

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173444

      XM radio is inop. Read More »

    • TSB #SFCC_MAR12_30

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173445

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #RCTR_29JAN20_14

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171142

      Pop Noise From Audio Output Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_30

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168922

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_NOV19_33

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168929

      Customer complaint in regards to Infotainment system. Read More »

    • TSB #SSM74621

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168920

      The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (A?C), instead of Fahrenheit (A?F) as required. Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164956

      A customer may report that the tailgate does not open fully on manually operated tailgate model variants only. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164966

      Customer states the vehicle will not start. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163748

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163752

      Customer states the vehicle will not start Read More »

    • TSB #JTB00664NAS3

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10164951

      A customer may express a concern that the auto stop/start system does not function as expected. Read More »

    • TSB #SSM74461

      Date Announced:
      JUN 21, 2019
      NHTSA ID:
      #10163095

      Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Read More »

    • TSB #SSM74461

      Date Announced:
      JUN 21, 2019
      NHTSA ID:
      #10164825

      Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163109

      The Check Engine Lamp is on. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163111

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163112

      TCU_3 Programming failures Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163115

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164945

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCCMAY19Slide15

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162310

      The Check Engine Lamp is on. Read More »

    • TSB #SFCCMAY19Slide24

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162314

      TCU_3 programming failures Read More »

    • TSB #SFCCMAY19Slide27

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162317

      Not able to hear incoming calls with iPhone at 12.2 software. Read More »

    • TSB #SSM74408

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162300

      Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »

    • TSB #SSM74304

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159475

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth?, Voice commands no longer work Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158625

      TCU_3 programming failures Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 05, 2019
      NHTSA ID:
      #10158566

      Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »

    • TSB #SSM74309

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158563

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #SSM74309Attachme

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158564

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #SSM74160

      Date Announced:
      FEB 26, 2019
      NHTSA ID:
      #10155318

      Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74289

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155315

      Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #JTB00659NAS3

      Date Announced:
      FEB 08, 2019
      NHTSA ID:
      #10155309

      The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SSM74240

      Date Announced:
      FEB 01, 2019
      NHTSA ID:
      #10155279

      Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. Read More »

    • TSB #SSM74238

      Date Announced:
      JAN 18, 2019
      NHTSA ID:
      #10153452

      After the Gateway Module (GWM) is updated with the latest software (J9C3-14F642-AF), the Instrument Cluster (IPC) may display various errors in for the charging system. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153453

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74034

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153449

      While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »

    • TSB #SSM74228

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153865

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #SSM74228Attachme

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153866

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #NAS18.12.017

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153872

      Jaguar Land Rover North America would like to provide more information about the latest InControl? Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation ... Read More »

    • TSB #NAS18.12.021

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153874

      Incorrect function of the InControl? Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Read More »

    • TSB #H176 UPS12518-2B

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153864

      Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »

    • TSB #NAS18.12.014

      Date Announced:
      DEC 19, 2018
      NHTSA ID:
      #10153869

      Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »

    • TSB #SSM73798

      Date Announced:
      NOV 23, 2018
      NHTSA ID:
      #10152712

      Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Read More »

    • TSB #SSM73874

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152710

      When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »

    • TSB #SSM74160

      Date Announced:
      NOV 13, 2018
      NHTSA ID:
      #10152713

      A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. Read More »

    • TSB #SSM74160Attachme

      Date Announced:
      NOV 13, 2018
      NHTSA ID:
      #10152714

      A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. Read More »

    • TSB #SSM74131

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10151663

      Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. Read More »

    • TSB #SSM74054

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10146038

      Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146031

      18C - New face of InControl Touch Pro and 18C software improvements Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146032

      A customer may report "Hood Open" message displays on IP with hood closed. Read More »

    • TSB #SSM73960

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146017

      Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #SFCC Jul12 2018

      Date Announced:
      JUL 16, 2018
      NHTSA ID:
      #10146212

      A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Read More »

    • TSB #6-388NAS3

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143047

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    • TSB #JTB00611NAS3

      Date Announced:
      JUN 25, 2018
      NHTSA ID:
      #10143039

      A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Read More »

    • TSB #SFCC_14JUN18_11_

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10143033

      Telematics Control Module failing to activate at PDI. Read More »

    • TSB #SSM73907

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143020

      Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and/or passive entry is not operating. Read More »

    • TSB #SSM73798

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10143019

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #H114 UPS4118-3BN

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142176

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    • TSB #SSM73886

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142177

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Read More »

    • TSB #SSM73798.1

      Date Announced:
      MAY 17, 2018
      NHTSA ID:
      #10142165

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73728

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142159

      Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »

    • TSB #SSM73874

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142164

      Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »

    • TSB #SSM73798

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142134

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #6-381NAS

      Date Announced:
      APR 23, 2018
      NHTSA ID:
      #10142409

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »

    • TSB #H079 UPS11917-3B

      Date Announced:
      APR 20, 2018
      NHTSA ID:
      #10142408

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »

    • TSB #SSM73824

      Date Announced:
      APR 18, 2018
      NHTSA ID:
      #10142402

      Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »

    • TSB #SSM73850

      Date Announced:
      APR 11, 2018
      NHTSA ID:
      #10142396

      Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »

    • TSB #SSM73634

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10141093

      Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Read More »

    • TSB #SSM73811

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141081

      Issue: PDI may not be completed due to activity key programming issue. Read More »

    • TSB #SSM73811 Attachm

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141082

      Issue: PDI may not be completed due to activity key programming issue. Read More »

    • TSB #JTB00619NAS1

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141084

      The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »

    • TSB #6-376NAS

      Date Announced:
      MAR 02, 2018
      NHTSA ID:
      #10134964

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient ... Read More »

    • TSB #SFCC-11JAN18 Att

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10138763

      Customers may report slow demisting of interior windows during freezing temperatures. Read More »

    • TSB #SSM73594

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127584

      Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »

    • TSB #SSM62038Attachme

      Date Announced:
      DEC 01, 2012
      NHTSA ID:
      #10212857

      Mongoose Update. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    • TSB #SSM74285

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155299

      Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM73824

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141087

      Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #SSM73907

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143020

      Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and/or passive entry is not operating. Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #H114 UPS4118-1BN

      Date Announced:
      MAY 15, 2018
      NHTSA ID:
      #10142156

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SSM73886

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158610

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SSM73886Attachme

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158611

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SSM74054

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148530

      ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »

    • TSB #SSM73886 Attachm

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142178

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Read More »

    • TSB #SSM73201

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10127297

      Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM75804

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222689

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75856

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222704

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_JAN2022_16

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207610

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #BIG5JAN_28

      Date Announced:
      JAN 18, 2022
      NHTSA ID:
      #10207588

      EMISSION RECALLS - FUELING ADAPTIONS Read More »

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC_NOV19_40

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168935

      Customer states the vehicle will not start. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163747

      TCU_3 Programming failures Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159748

      TCU_3 programming failures Read More »

    • TSB #SSM73886

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158610

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SSM73886Attachme

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158611

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158625

      TCU_3 programming failures Read More »

    • TSB #JTB00593NAS6

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153450

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »

    • TSB #SSM74092

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10148539

      The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »

    • TSB #JTB00593NAS5

      Date Announced:
      AUG 16, 2018
      NHTSA ID:
      #10146022

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »

    • TSB #SSM74000

      Date Announced:
      AUG 04, 2018
      NHTSA ID:
      #10146010

      ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »

    • TSB #SSM73930

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143036

      Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »

    • TSB #SSM73798

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10143019

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73798

      Date Announced:
      APR 13, 2018
      NHTSA ID:
      #10142400

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127294

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127608

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    • TSB #JA17TE-09

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10127587

      Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »

    • TSB #SSM73594

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127290

      Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »

    • TSB #SSM73594

      Date Announced:
      DEC 10, 2017
      NHTSA ID:
      #10127584

      Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »

    ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

    • TSB #SSM75499

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200976

      Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input. Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

    • TSB #SFCC_JUN2023_34

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239012

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    • TSB #SSM75826

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222694

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75826ATT

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222695

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB # SSM75667

      Date Announced:
      FEB 15, 2022
      NHTSA ID:
      #10208757

      HVAC taking longer than expected to warm the cabin in cold environments. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

    • TSB #SFCC_APR2022_29

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211123

      Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster Read More »

    AIR BAGS

    • TSB #SSM73844

      Date Announced:
      APR 10, 2018
      NHTSA ID:
      #10142394

      In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »

    STRUCTURE

    • TSB #JLRTB02001NAS1

      Date Announced:
      SEP 12, 2019
      NHTSA ID:
      #10166451

      The tailgate does not open fully. Read More »

    • TSB #JLRTB02000NAS1

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164931

      A creak noise can be heard from the door check arm area when opening and closing the front and/or rear doors Read More »

    • TSB #SFCC-Slide39

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155324

      Customers may report the removable recovery panel is loose incorrectly aligned. Read More »

    • TSB #JTB00634NAS2

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146016

      On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Read More »

    • TSB #JTB00634NAS1

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142133

      On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Read More »

    STRUCTURE:BODY

    • TSB #SSM74859

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177199

      Door Seal Loose / Adrift Read More »

    • TSB #SSM74859ATT

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177200

      Door Seal Loose / Adrift Read More »

    • TSB #H114 UPS4118-4BN

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143045

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »

    • TSB #6-388NAS3

      Date Announced:
      JUN 28, 2018
      NHTSA ID:
      #10143047

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76010

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239035

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SFCC Jul20_41

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178172

      Outer Door Seal Adrift Read More »

    • TSB #JLRTB02000NAS1

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164931

      A creak noise can be heard from the door check arm area when opening and closing the front and/or rear doors Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164956

      A customer may report that the tailgate does not open fully on manually operated tailgate model variants only. Read More »

    • TSB #SSM73771

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141088

      Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Read More »

    • TSB #SSM73771 Attachm

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141089

      Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    STRUCTURE:BODY:HOOD

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #H087NAS1

      Date Announced:
      MAR 12, 2018
      NHTSA ID:
      #10141061

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost. Read More »

    • TSB #6-378NAS

      Date Announced:
      MAR 12, 2018
      NHTSA ID:
      #10141062

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    LATCHES/LOCKS/LINKAGES

    • TSB #NAS19.01.007

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153325

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76010

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239035

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153460

      Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Read More »

    • TSB #JTB00619NAS2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148512

      The reissue replaces all previous version. Please destroy all previous versions. Read More »

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS1

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141084

      The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »

    TIRES

    TIRES:VALVE

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM73886

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158610

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SSM73886Attachme

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10158611

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »

    • TSB #SSM73886

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142177

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Read More »

    • TSB #SSM73886 Attachm

      Date Announced:
      MAY 25, 2018
      NHTSA ID:
      #10142178

      Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Read More »

    WHEELS

    SEATS

    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163746

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Read More »

    • TSB #SFCCMAY19Slide23

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162313

      Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159487

      Automatic Emergency Braking Not Available in Instrument Pack Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158624

      Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

    BACK OVER PREVENTION

    • TSB #JTB00641NAS2

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153451

      The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #JTB00641NAS2

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153451

      The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen. Read More »

    • TSB #JTB00641NAS1

      Date Announced:
      AUG 16, 2018
      NHTSA ID:
      #10146019

      The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen (TS). Read More »

    • TSB #SSM73771

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141088

      Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Read More »

    • TSB #SSM73771 Attachm

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141089

      Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM76023

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239049

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #SFCC_APR2022_17

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211119

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    EQUIPMENT

    • TSB #SFCC_MAR2024_70

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252766

      A creaking type noise from the roof area is heard while driving. Read More »

    • TSB #JLRTB02079NAS2

      Date Announced:
      MAR 18, 2024
      NHTSA ID:
      #10252772

      Creaking Noise From Glass Roof Panel Read More »

    • TSB #SFCC_DEC2023_32

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248409

      Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

    • TSB #SFCC_SEP2023_46

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243681

      The sunglass holder wona??t open or does not operate correctly Read More »

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76010

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239035

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM75952

      Date Announced:
      FEB 26, 2023
      NHTSA ID:
      #10232710

      Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

    • TSB #SSM75826

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10229587

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826ATT

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10229588

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10227460

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826ATT

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10227462

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222694

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75826ATT

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222695

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75617

      Date Announced:
      SEP 23, 2022
      NHTSA ID:
      #10222680

      NEAR FIELD SENSING FEATURE DEGRADATION Read More »

    • TSB #SSM75849

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222701

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SSM75849ATT

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222702

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SSM75826

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219237

      MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED. Read More »

    • TSB #SFCC_APR2022_17

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211119

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_MAR2022_22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209995

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB # SSM75667

      Date Announced:
      FEB 15, 2022
      NHTSA ID:
      #10208757

      HVAC taking longer than expected to warm the cabin in cold environments. Read More »

    • TSB #SFCC_JAN2022_22

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207611

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_JAN2022_46

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207619

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SFCC_OCT2021_31

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202830

      Timing chain replacement VVT Service Part Incorrectly Boxed Read More »

    • TSB #SSM755136

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10202151

      Panoramic roof sun blind inoperable. Read More »

    • TSB #SSM755136ATT

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10202152

      Panoramic roof sun blind inoperable. Read More »

    • TSB #SFCC_AUG2021_32

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200906

      Key remote functions and/or passive entry stopped working. Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75499

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200976

      Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input. Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_APR2021_35

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191909

      A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground. Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_MAR2021_36

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190069

      Creak Noise From Glass Roof Panel Read More »

    • TSB #JLRTB02079NAS1

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10189740

      Creaking Noise From Glass Roof Panel Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #H299NAS1

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183914

      DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE Read More »

    • TSB #NAS20.11.001

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183919

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #NAS20.11.002

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183920

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #SSM74827

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182398

      Coolant level is over the maximum fill line at PDI. Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC Jul20_41

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178172

      Outer Door Seal Adrift Read More »

    • TSB #SFCC_JUN2020_41

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177168

      A customer may report a wind noise or that the door seal is coming loose. Read More »

    • TSB #SSM74859

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177199

      Door Seal Loose / Adrift Read More »

    • TSB #SSM74859ATT

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177200

      Door Seal Loose / Adrift Read More »

    • TSB #SFCC_MAY2020_32

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177153

      A customer may report a wind noise or that the door seal is coming loose. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SSM74590

      Date Announced:
      OCT 29, 2019
      NHTSA ID:
      #10167329

      Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

    • TSB #SFCC_OCT19_27

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167338

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #NAS1909013

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10166454

      Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166460

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #JTB00664NAS3

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10164951

      A customer may express a concern that the auto stop/start system does not function as expected. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163113

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163114

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163117

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164945

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCCMAY19Slide25

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162315

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCCMAY19Slide26

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162316

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74287

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155292

      InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #SFCC-Slide39

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155324

      Customers may report the removable recovery panel is loose incorrectly aligned. Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153459

      The Check Engine Lamp is illuminated Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146029

      InControl Touch Pro phase 4 customer letter Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146030

      SIM card activation issues Read More »

    • TSB #JTB00641NAS1

      Date Announced:
      AUG 16, 2018
      NHTSA ID:
      #10146019

      The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen (TS). Read More »

    • TSB #SSM73975

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146015

      Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »

    • TSB #JTB00634NAS2

      Date Announced:
      AUG 14, 2018
      NHTSA ID:
      #10146016

      On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Read More »

    • TSB #SFCC_14JUN18_11_

      Date Announced:
      JUN 21, 2018
      NHTSA ID:
      #10143033

      Telematics Control Module failing to activate at PDI. Read More »

    • TSB #SFCC_10MAY18_14

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10142152

      A Customer may report the air conditioner is blowing warm air post H100 HVAC software update. Read More »

    • TSB #SSM73850

      Date Announced:
      APR 11, 2018
      NHTSA ID:
      #10142396

      Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »

    • TSB #6-380NAS

      Date Announced:
      APR 11, 2018
      NHTSA ID:
      #10142398

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 ... Read More »

    • TSB #SSM73844

      Date Announced:
      APR 10, 2018
      NHTSA ID:
      #10142394

      In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »

    • TSB #H100NAS2

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10141080

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73796

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10141064

      Issue: After completing the H100 - Climate Control [HVAC] software update, there is no cooling effect from the HVAC system. Read More »

    • TSB #H087NAS1

      Date Announced:
      MAR 12, 2018
      NHTSA ID:
      #10141061

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost. Read More »

    • TSB #6-378NAS

      Date Announced:
      MAR 12, 2018
      NHTSA ID:
      #10141062

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. Read More »

    • TSB #SFCC_08MAR18_22

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10134981

      During PDI some vehicles come with two small tools in a baggie in the center console or glove box that we can not identify what it is used for. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SFCC_JAN20_22

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171160

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_NOV19_38

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168931

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164945

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158623

      Poor quality from Voice Control. Poor quality from Voice Command Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74287

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10155292

      InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM74048

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10146039

      Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM72960

      Date Announced:
      APR 30, 2018
      NHTSA ID:
      #10142413

      Issue: Tunescan does not operate, scrolling window animation is constantly running. Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SFCC_08MAR18_07

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10134972

      TCU activation at PDI Read More »

    • TSB #SSM73201

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10127611

      Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »

    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153460

      Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Read More »

    • TSB #H164NAS1

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153323

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164947

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM73793

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10141083

      Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127608

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM75849

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222701

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SSM75849ATT

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222702

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM73930

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143036

      Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »

    • TSB #SSM73793

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10141083

      Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SSM75813

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243687

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #SSM75952

      Date Announced:
      FEB 26, 2023
      NHTSA ID:
      #10232710

      Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

    • TSB #SSM75617

      Date Announced:
      SEP 23, 2022
      NHTSA ID:
      #10222680

      NEAR FIELD SENSING FEATURE DEGRADATION Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159748

      TCU_3 programming failures Read More »

    • TSB #NAS18.12.017

      Date Announced:
      DEC 21, 2018
      NHTSA ID:
      #10153872

      Jaguar Land Rover North America would like to provide more information about the latest InControl? Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation ... Read More »

    • TSB #SFCC_08MAR18

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10134968

      Jaguar Land Rover Shop Foreman Conference Call Read More »

    • TSB #SSM73511

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10127295

      Issue: Jaguar headlining cleaning products Read More »

    • TSB #SSM73511

      Date Announced:
      DEC 19, 2017
      NHTSA ID:
      #10127609

      Issue: Jaguar headlining cleaning products Read More »

    • TSB #SFCC_14DEC17

      Date Announced:
      DEC 14, 2017
      NHTSA ID:
      #10127619

      Presentation from Dealer Shop Foreman Conference Call Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #H299NAS2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185239

      Variable Camshaft Timing (VCT) Solenoids Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #Tech_RS_NOV19_87

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168857

      The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate the Check Engine MIL. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_24

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168913

      The Check Engine MIL is on. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74228

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153865

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #SSM74228Attachme

      Date Announced:
      DEC 22, 2018
      NHTSA ID:
      #10153866

      Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

    • TSB #JTB00634NAS1

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142133

      On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Read More »

    • TSB #6-388NAS

      Date Announced:
      MAY 15, 2008
      NHTSA ID:
      #10142166

      A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM74464

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10164824

      After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently. Read More »

    • TSB #H113NAS1

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10142139

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air ... Read More »

    • TSB #6-386NAS

      Date Announced:
      MAY 10, 2018
      NHTSA ID:
      #10142144

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 ... Read More »

    • TSB #H106NAS1

      Date Announced:
      APR 11, 2018
      NHTSA ID:
      #10142397

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air ... Read More »

    • TSB #H100NAS2

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10141080

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »

    • TSB #SSM73796

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10141064

      Issue: After completing the H100 - Climate Control [HVAC] software update, there is no cooling effect from the HVAC system. Read More »

    • TSB #SFCC_08MAR18_19

      Date Announced:
      MAR 08, 2018
      NHTSA ID:
      #10134980

      A Customer may report the air blowing through the HVAC vents on one side is noticeably cooler than the other side. Read More »

    • TSB #H100NAS1

      Date Announced:
      MAR 07, 2018
      NHTSA ID:
      #10134965

      An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »

    • TSB #6-377NAS

      Date Announced:
      MAR 07, 2018
      NHTSA ID:
      #10134967

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, ... Read More »

    • TSB #SFCC-11JAN18 Att

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10138763

      Customers may report slow demisting of interior windows during freezing temperatures. Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    UNKNOWN OR OTHER