Affected Component: ELECTRICAL SYSTEM

Date Published
NOV 10, 2017
NHTSA TSB #
10127108
TSB Document
Summary
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features