Technical Service Bulletins (TSBs) for the 2019 I-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

STEERING

• TSB #SSM75649

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207631

  Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »

• TSB #SSM75649ATT

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207632

  Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »

• TSB #SSM75410

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202132

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

• TSB #SSM75410

  Date Announced:

  MAY 25, 2021

  NHTSA ID:

  #10194722

  Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »

• TSB #SSM75410ATT

  Date Announced:

  MAY 25, 2021

  NHTSA ID:

  #10194723

  Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »

SUSPENSION

• TSB #SSM75410

  Date Announced:

  OCT 21, 2022

  NHTSA ID:

  #10226069

  Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »

• TSB #SSM75410ATT

  Date Announced:

  OCT 21, 2022

  NHTSA ID:

  #10226070

  Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed. Read More »

• TSB # SSM75823

  Date Announced:

  OCT 17, 2022

  NHTSA ID:

  #10226071

  Chassis Control Module (CHCM) Suspension Warning on Cluster Read More »

• TSB #SSM75823

  Date Announced:

  AUG 19, 2022

  NHTSA ID:

  #10219020

  CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER Read More »

• TSB #SFCC_MAY2022_39

  Date Announced:

  MAY 17, 2022

  NHTSA ID:

  #10212990

  Front Suspension Knocking Noise Read More »

• TSB #SFCC_APR2022_44

  Date Announced:

  APR 18, 2022

  NHTSA ID:

  #10211136

  A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »

• TSB #SFCC_JAN2022_47

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207620

  Front Suspension Knocking Noise Read More »

• TSB #SSM75649

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207631

  Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »

• TSB #SSM75649ATT

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207632

  Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads. Read More »

• TSB #JLRTB02036NAS1

  Date Announced:

  MAR 20, 2020

  NHTSA ID:

  #10173509

  The All Surface Progress Control (ASPC), Dynamic Stability Control (DSC), driving mode and air suspension (if installed) switches are inoperative and related warning messages may be displayed on the Instrument Panel Cluster (IPC). Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158626

  Customer may report a knocking noise when driving over bumps. Read More »

• TSB #JTB00674NAS2

  Date Announced:

  MAR 13, 2019

  NHTSA ID:

  #10158614

  A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph). Read More »

• TSB #JTB00674NAS1

  Date Announced:

  FEB 08, 2019

  NHTSA ID:

  #10155310

  A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph). Read More »

• TSB #SSM74164

  Date Announced:

  NOV 16, 2018

  NHTSA ID:

  #10152709

  Jaguar I-PACE front suspension noise on Air Active derivative (Air spring and active damper) when driving over speed bumps. Read More »

SUSPENSION:FRONT

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158626

  Customer may report a knocking noise when driving over bumps. Read More »

• TSB #JTB00674NAS2

  Date Announced:

  MAR 13, 2019

  NHTSA ID:

  #10158614

  A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph). Read More »

BRAKES (PWS)

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163754

  A customer may report there is a noise at low speeds while braking. Read More »

• TSB #SSM74070

  Date Announced:

  SEP 06, 2018

  NHTSA ID:

  #10148521

  Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected. Read More »

• TSB #SSM74070 Attachm

  Date Announced:

  SEP 06, 2018

  NHTSA ID:

  #10148522

  Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected. Read More »

SERVICE BRAKES, AIR

• TSB #SSM74567

  Date Announced:

  OCT 08, 2019

  NHTSA ID:

  #10167316

  EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »

PARKING BRAKE

• TSB #SSM74567Att

  Date Announced:

  OCT 08, 2019

  NHTSA ID:

  #10167317

  EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »

ENGINE (PWS)

• TSB #SFCC_SEP2020_29

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180948

  There is a squeak from the engine at startup or shut down. Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163752

  Customer states the vehicle will not start Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164938

  Customer experiences judder with Restricted Performance message. Read More »

ENGINE AND ENGINE COOLING

• TSB #SSM75967

  Date Announced:

  MAR 13, 2023

  NHTSA ID:

  #10233818

  BEV cooling circuit expansion tank level low or HV battery warning message displayed. Read More »

• TSB #SSM74851

  Date Announced:

  JUN 08, 2020

  NHTSA ID:

  #10177194

  Air Condition system blowing warm air when adjusted to cool. Read More »

• TSB #H291NAS1

  Date Announced:

  JUN 04, 2020

  NHTSA ID:

  #10177112

  EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »

• TSB #SFCC_NOV19_40

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168935

  Customer states the vehicle will not start. Read More »

• TSB #SFCC_OCT19_35

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167342

  Customer states the vehicle will not start Read More »

• TSB #SSM74305

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155284

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

• TSB #SSM74305Attachme

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155285

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

• TSB #SSM74305Attachme

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155286

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

• TSB #SFCC_SEP2020_27

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180946

  The engine fan will run sometimes after the engine is shut off. Read More »

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

• TSB #SFCC_OCT19_18

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167331

  Range displayed is always 201 at 100% State of Charge Read More »

POWER TRAIN

• TSB #SFCC_AUG2023_48

  Date Announced:

  AUG 16, 2023

  NHTSA ID:

  #10242020

  A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph). Read More »

• TSB #SFCC_APR2023_32

  Date Announced:

  APR 21, 2023

  NHTSA ID:

  #10235433

  Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

• TSB #JLRTB02012NAS4

  Date Announced:

  MAR 09, 2021

  NHTSA ID:

  #10189731

  'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC) Read More »

• TSB #SFCC_NOV2020_16

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183529

  To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

• TSB #SSM75079

  Date Announced:

  SEP 28, 2020

  NHTSA ID:

  #10180859

  Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

• TSB #SSM75079

  Date Announced:

  SEP 28, 2020

  NHTSA ID:

  #10180860

  Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

• TSB #SSM75079ATT2

  Date Announced:

  SEP 28, 2020

  NHTSA ID:

  #10180861

  Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

• TSB #SFCC_SEP2020_21

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180941

  There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster. Read More »

• TSB #SFCC_SEP2020_27

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180946

  The engine fan will run sometimes after the engine is shut off. Read More »

• TSB #SFCC_SEP2020_29

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180948

  There is a squeak from the engine at startup or shut down. Read More »

• TSB #JLRTB02012NAS3

  Date Announced:

  AUG 14, 2020

  NHTSA ID:

  #10179544

  Gearbox Fault Detected displayed on instrument panel. Read More »

• TSB #SFCC Jul20_11

  Date Announced:

  JUL 20, 2020

  NHTSA ID:

  #10178140

  Unable to charge vehicle- The indicator may flash red or continuously remain in the initializing phase Read More »

• TSB #SFCC Jul20_13

  Date Announced:

  JUL 20, 2020

  NHTSA ID:

  #10178142

  There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster Read More »

• TSB #SFCC Jul20_14

  Date Announced:

  JUL 20, 2020

  NHTSA ID:

  #10178143

  High Voltage Modules Missing VINs Read More »

• TSB #SFCC_MAY2020_22

  Date Announced:

  JUN 04, 2020

  NHTSA ID:

  #10177162

  Unable to charge vehicle at DC Fast Chargers Read More »

• TSB #JLRTB02012NAS2

  Date Announced:

  MAR 04, 2020

  NHTSA ID:

  #10173504

  A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

• TSB #JLRTB02012NAS1

  Date Announced:

  DEC 18, 2019

  NHTSA ID:

  #10169910

  'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

HYBRID PROPULSION SYSTEM

• TSB #SSM75967

  Date Announced:

  MAR 13, 2023

  NHTSA ID:

  #10233818

  BEV cooling circuit expansion tank level low or HV battery warning message displayed. Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION

• TSB #H291NAS1

  Date Announced:

  JUN 04, 2020

  NHTSA ID:

  #10177112

  EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

• TSB #SFCC_NOV2020_32

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183537

  Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »

• TSB #NAS19.08.018.2

  Date Announced:

  AUG 23, 2019

  NHTSA ID:

  #10164955

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

• TSB #NAS19.08.002

  Date Announced:

  AUG 01, 2019

  NHTSA ID:

  #10164970

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164942

  TCU_3 Programming failures Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158625

  TCU_3 programming failures Read More »

ELECTRICAL SYSTEM

• TSB #SFCC_DEC2023_32

  Date Announced:

  DEC 20, 2023

  NHTSA ID:

  #10248409

  Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

• TSB #SFCC_NOV2023_30

  Date Announced:

  NOV 10, 2023

  NHTSA ID:

  #10246319

  Startup battery keeps draining / Vehicle will not start Read More »

• TSB #SSM75813

  Date Announced:

  SEP 29, 2023

  NHTSA ID:

  #10243687

  Weather and Park & Pay Apps disappear after PIVI update Read More »

• TSB #WACCSEP23_6

  Date Announced:

  SEP 26, 2023

  NHTSA ID:

  #10243682

  Battery low warning displayed on instrument cluster and/or no-start Read More »

• TSB #SFCC_JUL2023_31

  Date Announced:

  JUL 17, 2023

  NHTSA ID:

  #10240210

  Battery low warning displayed on instrument cluster and/or no-start. Read More »

• TSB #SSM76038

  Date Announced:

  JUL 17, 2023

  NHTSA ID:

  #10240278

  Vehicle Will Not Charge Read More »

• TSB #SSM76023

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239049

  JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

• TSB #SFCC_APR2023_32

  Date Announced:

  APR 21, 2023

  NHTSA ID:

  #10235433

  Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

• TSB #SSM75804

  Date Announced:

  SEP 16, 2022

  NHTSA ID:

  #10222689

  NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

• TSB #SSM75709

  Date Announced:

  MAR 04, 2022

  NHTSA ID:

  #10210018

  USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

• TSB #SFCC_DEC2021_20

  Date Announced:

  DEC 17, 2021

  NHTSA ID:

  #10206255

  Navigation voice guidance no longer operational after latest NGI update Read More »

• TSB #SFCC_DEC2021_44

  Date Announced:

  DEC 17, 2021

  NHTSA ID:

  #10206268

  Seat Mounted Seat Switches Not Working Read More »

• TSB #BIG5DEC21_27A

  Date Announced:

  DEC 14, 2021

  NHTSA ID:

  #10206167

  Voice guidance concerns when using Apple CarPlay. Read More »

• TSB #SSM75617

  Date Announced:

  NOV 30, 2021

  NHTSA ID:

  #10204150

  Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

• TSB #BIG5NOV21_41A

  Date Announced:

  NOV 09, 2021

  NHTSA ID:

  #10204086

  21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

• TSB #SFCC_OCT2021_22

  Date Announced:

  OCT 15, 2021

  NHTSA ID:

  #10202824

  Navigation voice guidance no longer operational after latest NGI update Read More »

• TSB #SSM75185

  Date Announced:

  OCT 13, 2021

  NHTSA ID:

  #10202937

  High Voltage (HV) Coolant Heater Internal failure. Read More »

• TSB #SSM75557

  Date Announced:

  OCT 11, 2021

  NHTSA ID:

  #10202944

  XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

• TSB #SFCC_SEP2021_25

  Date Announced:

  SEP 24, 2021

  NHTSA ID:

  #10202081

  Navigation voice guidance no longer operational after latest NGI update Read More »

• TSB #SSM75478

  Date Announced:

  JUL 20, 2021

  NHTSA ID:

  #10199801

  Navigation resetting post OTA map update Read More »

• TSB #SFCC_JUL2021_39

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199906

  Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

• TSB #SFCC_JUL2021_40

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199909

  Navigation voice guidance no longer operational after latest NGI update Read More »

• TSB #SFCC_JUL2021_43

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199911

  BECM offline after programming. Read More »

• TSB #SFCC_JUN2021_23

  Date Announced:

  JUN 21, 2021

  NHTSA ID:

  #10199053

  Infotainment Updates Read More »

• TSB #SFCC_JUN2021_24

  Date Announced:

  JUN 21, 2021

  NHTSA ID:

  #10199054

  Navigation voice guidance is not working with Apple CarPlay Read More »

• TSB #SSM75415

  Date Announced:

  MAY 21, 2021

  NHTSA ID:

  #10194909

  Update Apple Carplay Navigation Voice Guidance Not Heard Read More »

• TSB #SFCC_APR2021_18

  Date Announced:

  APR 23, 2021

  NHTSA ID:

  #10191861

  Infotainment Updates Read More »

• TSB #SFCC_APR2021_20

  Date Announced:

  APR 23, 2021

  NHTSA ID:

  #10191867

  IMC Update 21A will not install Read More »

• TSB #SSM59597Attachme

  Date Announced:

  APR 14, 2021

  NHTSA ID:

  #10212843

  Attachment. Read More »

• TSB #SSM59597Attachme

  Date Announced:

  APR 14, 2021

  NHTSA ID:

  #10212844

  Attachment. Read More »

• TSB #SSM59597Attachme

  Date Announced:

  APR 14, 2021

  NHTSA ID:

  #10212845

  Attachment. Read More »

• TSB #JLRTB02018NAS2

  Date Announced:

  MAR 30, 2021

  NHTSA ID:

  #10189732

  'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation Read More »

• TSB #JTB00675NAS2

  Date Announced:

  MAR 30, 2021

  NHTSA ID:

  #10189744

  'Clicking' Noise From High Voltage Battery Contactors After Vehicle Is Switched OFF Read More »

• TSB #SFCC_MAR2021_21A

  Date Announced:

  MAR 16, 2021

  NHTSA ID:

  #10189999

  IMC 20C1 Software Release Read More »

• TSB #SFCC_MAR2021_21B

  Date Announced:

  MAR 16, 2021

  NHTSA ID:

  #10190000

  TCU v19.2 Read More »

• TSB #SFCC_FEB2021_24A

  Date Announced:

  MAR 11, 2021

  NHTSA ID:

  #10190012

  IMC 20C1 Software Release Read More »

• TSB #SFCC_FEB2021_24B

  Date Announced:

  MAR 11, 2021

  NHTSA ID:

  #10190013

  TCU v19.2 Read More »

• TSB #SFCC_FEB2021_24C

  Date Announced:

  MAR 11, 2021

  NHTSA ID:

  #10190014

  Pivi IP27.1 (OS 2.0.6) Read More »

• TSB #SSM75185

  Date Announced:

  DEC 15, 2020

  NHTSA ID:

  #10185390

  No cabin heating while running in vehicle in EV mode. Read More »

• TSB #SFCC_NOV2020_18B

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183531

  Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM Read More »

• TSB #SFCC_NOV2020_32

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183537

  Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »

• TSB #BIG5NOV20_31B

  Date Announced:

  NOV 17, 2020

  NHTSA ID:

  #10183527

  Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »

• TSB #NAS20.11.008

  Date Announced:

  NOV 16, 2020

  NHTSA ID:

  #10183922

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience a loss of Alternating Current (AC) and Direct Current (DC) charging ... Read More »

• TSB #H295NAS1

  Date Announced:

  NOV 12, 2020

  NHTSA ID:

  #10183913

  Loss of charging AC & DC capability. Read More »

• TSB #SSM75143

  Date Announced:

  NOV 05, 2020

  NHTSA ID:

  #10183936

  Passive keys stop working after a successful BCM update Read More »

• TSB #JLRTB02040NAS2

  Date Announced:

  OCT 06, 2020

  NHTSA ID:

  #10182432

  The heated tailgate window is inoperative when the switch is in the ON position. Read More »

• TSB #SFCC_AUG2020_24

  Date Announced:

  AUG 17, 2020

  NHTSA ID:

  #10179477

  Hybrid System Warning- Power Supply Distribution Box Read More »

• TSB #SSM74851

  Date Announced:

  JUN 08, 2020

  NHTSA ID:

  #10177194

  Air Condition system blowing warm air when adjusted to cool. Read More »

• TSB #SSM74851ATT

  Date Announced:

  JUN 08, 2020

  NHTSA ID:

  #10177195

  Air Condition system blowing warm air when adjusted to cool. Read More »

• TSB #JLRTB02040NAS1

  Date Announced:

  MAY 26, 2020

  NHTSA ID:

  #10175602

  The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »

• TSB #SSM74780

  Date Announced:

  APR 10, 2020

  NHTSA ID:

  #10174489

  JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »

• TSB #SFCC_APR20_PG18

  Date Announced:

  APR 09, 2020

  NHTSA ID:

  #10174465

  Unable to charge vehicle at DC Fast Chargers Read More »

• TSB #SFCC_APR20_PG28

  Date Announced:

  APR 09, 2020

  NHTSA ID:

  #10174477

  To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

• TSB #SFCC_APR20_PG31

  Date Announced:

  APR 09, 2020

  NHTSA ID:

  #10174478

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SSM74763

  Date Announced:

  MAR 20, 2020

  NHTSA ID:

  #10173431

  InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

• TSB #SFCC_MAR12_29

  Date Announced:

  MAR 16, 2020

  NHTSA ID:

  #10173444

  XM radio is inop. Read More »

• TSB #SFCC_MAR12_30

  Date Announced:

  MAR 16, 2020

  NHTSA ID:

  #10173445

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_FEB20_34

  Date Announced:

  FEB 21, 2020

  NHTSA ID:

  #10172192

  XM radio is inop. Read More »

• TSB #RCTR_29JAN20_14

  Date Announced:

  JAN 29, 2020

  NHTSA ID:

  #10171142

  Pop Noise From Audio Output Read More »

• TSB #RCTR_29JAN20_18

  Date Announced:

  JAN 29, 2020

  NHTSA ID:

  #10171145

  "Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »

• TSB #BIG5_JAN_43

  Date Announced:

  JAN 21, 2020

  NHTSA ID:

  #10171139

  H264 I-PACE SOFTWARE ENHANCEMENTS Read More »

• TSB #BIG5_DEC_44

  Date Announced:

  DEC 20, 2019

  NHTSA ID:

  #10169875

  EV Software enhancement Read More »

• TSB #UPS6419-2bNAS1

  Date Announced:

  DEC 19, 2019

  NHTSA ID:

  #10169900

  Instrument Cluster (IC) Software Update Read More »

• TSB #UPS7919-5bNAS1

  Date Announced:

  DEC 19, 2019

  NHTSA ID:

  #10169907

  REDUCED ELECTRICAL VEHICLE (EV) RANGE DISPLAYED Read More »

• TSB #NAS19.07.001_2

  Date Announced:

  DEC 19, 2019

  NHTSA ID:

  #10169946

  RESCINDED - A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where anInstrument Cluster (IPC) software update is available to bring the module up to the latest level and make sure ... Read More »

• TSB #NAS19.02.002_2

  Date Announced:

  DEC 17, 2019

  NHTSA ID:

  #10169944

  RESCINDED - An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. Read More »

• TSB #SSM74636

  Date Announced:

  NOV 29, 2019

  NHTSA ID:

  #10168928

  Vehicle only accepts charge up to 94% then IPC shows charge completed. Read More »

• TSB #Tech_RS_NOV19_80

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168831

  At 100% State of Charge, range will not display higher than 201 on the cluster Read More »

• TSB #Tech_RS_NOV19_81

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168832

  Vehicle is not charger when charge indicator light is flashing Green Read More »

• TSB #Tech_RS_NOV19_82

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168833

  High Voltage Battery State of Charge is below 10% after 120 or 150 day maintenance Read More »

• TSB #Tech_RS_NOV19_95

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168863

  Customer may state there is a pop noise or crackle when playing the audio. Read More »

• TSB #Tech_RS_NOV19_96

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168864

  Customer may state there is no audio present or volume control. Read More »

• TSB #Tech_RS_NOV19_97

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168865

  Customer may state there is no audio present or volume control. Read More »

• TSB #Tech_RS_NOV19_99

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168867

  Customer states not able to start vehicle after state inspection test is performed. Read More »

• TSB #TechRS_NOV19_100

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168868

  Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

• TSB #TechRS_NOV19_104

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168873

  SOTA download does not complete first time through Read More »

• TSB #TechRS_NOV19_106

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168875

  Quiescent battery drain due to TCU module. Read More »

• TSB #TechRS_NOV19_107

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168876

  Intelligent Emergency Braking warning displayed on IPC. Read More »

• TSB #TechRS_NOV19_108

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168877

  Voice control is not able to locate destination entry. Read More »

• TSB #TechRS_NOV19_109

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168878

  Web Browser functionality is not available. Read More »

• TSB #SFCC_NOV19_18

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168899

  Creep Mode is switched off with each ignition cycle Read More »

• TSB #SFCC_NOV19_30

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168922

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_NOV19_33

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168929

  Customer complaint in regards to Infotainment system. Read More »

• TSB #SSM74620

  Date Announced:

  NOV 14, 2019

  NHTSA ID:

  #10168918

  Navigation instructions not displayed on the Head up Display (HUD) Read More »

• TSB #SFCC_OCT19_36

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167343

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC_OCT19_37

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167344

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SSM74557

  Date Announced:

  SEP 24, 2019

  NHTSA ID:

  #10166450

  Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

• TSB #SSM74554

  Date Announced:

  SEP 23, 2019

  NHTSA ID:

  #10166449

  An I-Pace customer has reported an inability to charge at a public charge station. Read More »

• TSB #SFCC SEP19 Slide

  Date Announced:

  SEP 19, 2019

  NHTSA ID:

  #10166455

  After 60+ days HV battery drains significantly and suddenly. Read More »

• TSB #SFCC SEP19 Slide

  Date Announced:

  SEP 19, 2019

  NHTSA ID:

  #10166456

  Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely. Read More »

• TSB #SSM74544

  Date Announced:

  SEP 10, 2019

  NHTSA ID:

  #10166448

  The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »

• TSB #NAS19.08.018.2

  Date Announced:

  AUG 23, 2019

  NHTSA ID:

  #10164955

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

• TSB #SFCC_AUG19_Slide

  Date Announced:

  AUG 08, 2019

  NHTSA ID:

  #10164958

  Customer may experience a ?Clunk? whilst driving. Read More »

• TSB #SFCC_AUG19_Slide

  Date Announced:

  AUG 08, 2019

  NHTSA ID:

  #10164966

  Customer states the vehicle will not start. Read More »

• TSB #NAS19.08.007

  Date Announced:

  AUG 02, 2019

  NHTSA ID:

  #10164968

  All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »

• TSB #NAS19.08.002

  Date Announced:

  AUG 01, 2019

  NHTSA ID:

  #10164970

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

• TSB #SSM74490

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163739

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SSM74490Attachme

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163740

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163748

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163751

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163752

  Customer states the vehicle will not start Read More »

• TSB #SSM74458

  Date Announced:

  JUN 19, 2019

  NHTSA ID:

  #10163099

  Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »

• TSB #SSM74458

  Date Announced:

  JUN 19, 2019

  NHTSA ID:

  #10164829

  Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163105

  Range does not exceed 201 miles (323 km) in the instrument cluster. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163106

  Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163107

  Customer may experience a judder with Restricted Performance message. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163108

  Customer experiences judder with Restricted Performance message. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163111

  Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163112

  TCU_3 Programming failures Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164943

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164946

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #JTB00619NAS3

  Date Announced:

  JUN 11, 2019

  NHTSA ID:

  #10164949

  A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

• TSB #SSM74443

  Date Announced:

  JUN 06, 2019

  NHTSA ID:

  #10163102

  The customer may experience creep mode switched off after ignition cycle. Read More »

• TSB #SSM74445

  Date Announced:

  JUN 06, 2019

  NHTSA ID:

  #10164831

  During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »

• TSB #SSM74443

  Date Announced:

  JUN 06, 2019

  NHTSA ID:

  #10164832

  The customer may experience creep mode switched off after ignition cycle. Read More »

• TSB #SFCCMAY19Slide9

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162305

  Vehicle will not charge Read More »

• TSB #SFCCMAY19Slide11

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162307

  Vehicle does not get expected range Read More »

• TSB #SFCCMAY19Slide24

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162314

  TCU_3 programming failures Read More »

• TSB #SSM74401

  Date Announced:

  MAY 03, 2019

  NHTSA ID:

  #10162297

  Battery system warning message shown on the Instrument Cluster, due to an intermittent fault on the High Voltage (HV) Propulsion System. Read More »

• TSB #SSM74403

  Date Announced:

  MAY 03, 2019

  NHTSA ID:

  #10162298

  Brake pedal feel reduced warning message is shown on the Instrument Cluster. Read More »

• TSB #SSM74408

  Date Announced:

  MAY 03, 2019

  NHTSA ID:

  #10162300

  Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159483

  Vehicle has various HV related BECM codes stored Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159484

  Vehicle will not charge Read More »

• TSB #H193NAS2

  Date Announced:

  MAR 28, 2019

  NHTSA ID:

  #10158616

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received. Read More »

• TSB #H188 UPS0519-2BN

  Date Announced:

  MAR 20, 2019

  NHTSA ID:

  #10158615

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF. Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158618

  Vehicle has various faults and messages on the IPC after programming Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158623

  Poor quality from Voice Control. Poor quality from Voice Command Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158625

  TCU_3 programming failures Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158627

  A Customer may report the climate seat function may turn ON and then OFF Read More »

• TSB #SSM74290

  Date Announced:

  MAR 12, 2019

  NHTSA ID:

  #10158558

  Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A' Read More »

• TSB #SSM74290Attachme

  Date Announced:

  MAR 12, 2019

  NHTSA ID:

  #10158559

  Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A' Read More »

• TSB #JTB00686NAS1

  Date Announced:

  MAR 04, 2019

  NHTSA ID:

  #10158556

  One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain. Read More »

• TSB #NAS19.03.001

  Date Announced:

  MAR 04, 2019

  NHTSA ID:

  #10158557

  An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received. Read More »

• TSB #SSM74304

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155283

  After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

• TSB #SSM74305

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155284

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

• TSB #SSM74305Attachme

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155285

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

• TSB #SSM74305Attachme

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155286

  Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems. Read More »

• TSB #SSM74191-2

  Date Announced:

  FEB 18, 2019

  NHTSA ID:

  #10155295

  On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions Read More »

• TSB #SSM74191

  Date Announced:

  FEB 18, 2019

  NHTSA ID:

  #10155317

  On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions Read More »

• TSB #SFCC-Slide12

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155319

  The vehicle does not charge or charges intermittently. Charge Indicator may flash white & stuck in initializing phase of charging process Read More »

• TSB #SFCC-Slide15

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155320

  Vehicle has various faults and messages on the IPC after programming Read More »

• TSB #SFCC-Slide43

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155327

  A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again. Read More »

• TSB #SSM74290

  Date Announced:

  FEB 13, 2019

  NHTSA ID:

  #10155300

  Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A' Read More »

• TSB #SSM74290Attachme

  Date Announced:

  FEB 13, 2019

  NHTSA ID:

  #10155301

  Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A' Read More »

• TSB #SSM74254

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155288

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155289

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155290

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #H189NAS1

  Date Announced:

  FEB 04, 2019

  NHTSA ID:

  #10155281

  An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. Read More »

• TSB #SFCC_10JAN19_Sli

  Date Announced:

  JAN 10, 2019

  NHTSA ID:

  #10153454

  Customer is unable to charge vehicle or has concerns regarding expected range of the vehicle Read More »

• TSB #SFCC_10JAN19_Sli

  Date Announced:

  JAN 10, 2019

  NHTSA ID:

  #10153455

  The vehicle does not charge or charges intermittently Charge Indicator may flash white & stuck in initializing phase of charging process Read More »

• TSB #SFCC_10JAN19_Sli

  Date Announced:

  JAN 10, 2019

  NHTSA ID:

  #10153456

  Customer may express concern in the calculated range displayed on the IPC versus the battery state of charge. Read More »

• TSB #SSM74034

  Date Announced:

  JAN 07, 2019

  NHTSA ID:

  #10153449

  While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »

• TSB #SSM74228

  Date Announced:

  DEC 22, 2018

  NHTSA ID:

  #10153865

  Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

• TSB #SSM74228Attachme

  Date Announced:

  DEC 22, 2018

  NHTSA ID:

  #10153866

  Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

• TSB #NAS18.12.014

  Date Announced:

  DEC 19, 2018

  NHTSA ID:

  #10153869

  Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »

• TSB #SSM74213

  Date Announced:

  DEC 16, 2018

  NHTSA ID:

  #10153867

  Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel ... Read More »

• TSB #SSM74195

  Date Announced:

  DEC 12, 2018

  NHTSA ID:

  #10153860

  Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) ... Read More »

• TSB #SSM74195Attachme

  Date Announced:

  DEC 12, 2018

  NHTSA ID:

  #10153861

  Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) ... Read More »

• TSB #SSM74178

  Date Announced:

  DEC 10, 2018

  NHTSA ID:

  #10153858

  HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No ... Read More »

• TSB #H169NAS1

  Date Announced:

  DEC 06, 2018

  NHTSA ID:

  #10153853

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument ... Read More »

• TSB #SFCC_09AUG18_REV

  Date Announced:

  AUG 20, 2018

  NHTSA ID:

  #10146031

  18C - New face of InControl Touch Pro and 18C software improvements Read More »

• TSB #SFCC_09AUG18_REV

  Date Announced:

  AUG 20, 2018

  NHTSA ID:

  #10146032

  A customer may report "Hood Open" message displays on IP with hood closed. Read More »

• TSB #SSM73850

  Date Announced:

  APR 11, 2018

  NHTSA ID:

  #10142396

  Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »

• TSB #SSM62038Attachme

  Date Announced:

  DEC 01, 2012

  NHTSA ID:

  #10212857

  Mongoose Update. Read More »

• TSB #SSM589571

  Date Announced:

  SEP 28, 2012

  NHTSA ID:

  #10212837

  Image. Read More »

• TSB #SSM589572

  Date Announced:

  SEP 28, 2012

  NHTSA ID:

  #10212838

  Image. Read More »

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

• TSB #SSM75646

  Date Announced:

  JAN 18, 2022

  NHTSA ID:

  #10207590

  Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB). Read More »

• TSB #BIG5NOV20_31A

  Date Announced:

  NOV 17, 2020

  NHTSA ID:

  #10183524

  Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »

• TSB #SFCC_AUG19_Slide

  Date Announced:

  AUG 08, 2019

  NHTSA ID:

  #10164959

  Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning. Read More »

• TSB #SSM74445

  Date Announced:

  JUN 06, 2019

  NHTSA ID:

  #10163101

  During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »

• TSB #NAS19.04.007

  Date Announced:

  APR 10, 2019

  NHTSA ID:

  #10159476

  An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the incorrect Electric Vehicle (EV) battery cooler assembly has been installed. Read More »

• TSB #JTB00686NAS1

  Date Announced:

  MAR 04, 2019

  NHTSA ID:

  #10158556

  One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain. Read More »

• TSB #SSM74285

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155299

  Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »

• TSB #SSM74274

  Date Announced:

  FEB 12, 2019

  NHTSA ID:

  #10155303

  Recent visits to retailers to resolve concerns with the High Voltage (HV) Traction Battery have shown a number of concerns have been identified with the 12V system. Read More »

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

• TSB #JTB00619NAS3

  Date Announced:

  JUN 11, 2019

  NHTSA ID:

  #10164949

  A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

• TSB #SFCC_JAN2022_46

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207619

  Seat Mounted Seat Switches Not Working Read More »

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

• TSB #WACCSEP23_6

  Date Announced:

  SEP 26, 2023

  NHTSA ID:

  #10243682

  Battery low warning displayed on instrument cluster and/or no-start Read More »

• TSB #JLRTB02012NAS5

  Date Announced:

  AUG 08, 2023

  NHTSA ID:

  #10242031

  GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL Read More »

• TSB #SFCC_JUL2023_31

  Date Announced:

  JUL 17, 2023

  NHTSA ID:

  #10240210

  Battery low warning displayed on instrument cluster and/or no-start. Read More »

• TSB #JLRTB02012NAS1

  Date Announced:

  DEC 18, 2019

  NHTSA ID:

  #10169910

  'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164935

  Range does not exceed 201 miles (323 km) in the instrument cluster. Read More »

• TSB #SSM73973

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146224

  Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH. Read More »

• TSB #SSM73973 Attachm

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146225

  Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH. Read More »

ELECTRICAL SYSTEM:SOFTWARE

• TSB #SSM75804

  Date Announced:

  SEP 16, 2022

  NHTSA ID:

  #10222689

  NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

• TSB #SFCC_NOV2021_25

  Date Announced:

  NOV 16, 2021

  NHTSA ID:

  #10204122

  Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

• TSB #SFCC Jul20_26

  Date Announced:

  JUL 20, 2020

  NHTSA ID:

  #10178159

  20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

• TSB #SFCC_NOV19_40

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168935

  Customer states the vehicle will not start. Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163747

  TCU_3 Programming failures Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159748

  TCU_3 programming failures Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158625

  TCU_3 programming failures Read More »

• TSB #NAS18-10-020-2

  Date Announced:

  FEB 06, 2019

  NHTSA ID:

  #10155314

  The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to receive certain software updates via Software Over The Air (SOTA). Read More »

• TSB #SSM74000

  Date Announced:

  AUG 04, 2018

  NHTSA ID:

  #10146010

  ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

• TSB #SSM75617

  Date Announced:

  NOV 30, 2021

  NHTSA ID:

  #10204150

  Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT

• TSB #SSM75185

  Date Announced:

  SEP 02, 2022

  NHTSA ID:

  #10222678

  HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE Read More »

EXTERIOR LIGHTING

• TSB #SFCC_OCT2023_50

  Date Announced:

  OCT 16, 2023

  NHTSA ID:

  #10244963

  There is moisture inside the headlamp lens Read More »

• TSB #SFCC_MAY2021_46

  Date Announced:

  JUN 08, 2021

  NHTSA ID:

  #10199085

  A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »

VISIBILITY

• TSB #SFCC_SEP2023_45

  Date Announced:

  SEP 22, 2023

  NHTSA ID:

  #10243679

  The wiper blades streak, smear, judder or squeak during operation Read More »

VISIBILITY/WIPER (PWS)

• TSB #SFCC_SEP2023_45

  Date Announced:

  SEP 22, 2023

  NHTSA ID:

  #10243679

  The wiper blades streak, smear, judder or squeak during operation Read More »

VISIBILITY:WINDSHIELD

• TSB #JTB00686NAS1

  Date Announced:

  MAR 04, 2019

  NHTSA ID:

  #10158556

  One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain. Read More »

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

• TSB #JLRTB02040NAS2

  Date Announced:

  OCT 06, 2020

  NHTSA ID:

  #10182432

  The heated tailgate window is inoperative when the switch is in the ON position. Read More »

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

• TSB #SSM74890

  Date Announced:

  JUL 10, 2020

  NHTSA ID:

  #10178108

  A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »

STRUCTURE

• TSB #H193NAS2

  Date Announced:

  MAR 28, 2019

  NHTSA ID:

  #10158616

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received. Read More »

• TSB #SFCC-Slide39

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155324

  Customers may report the removable recovery panel is loose incorrectly aligned. Read More »

• TSB #SSM73963

  Date Announced:

  AUG 28, 2018

  NHTSA ID:

  #10146040

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  AUG 28, 2018

  NHTSA ID:

  #10146041

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  AUG 28, 2018

  NHTSA ID:

  #10146042

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  AUG 28, 2018

  NHTSA ID:

  #10146043

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963.1

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146220

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963.1 Attac

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146221

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963.1 Attac

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146222

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963.1 Attac

  Date Announced:

  JUL 20, 2018

  NHTSA ID:

  #10146223

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963

  Date Announced:

  JUL 13, 2018

  NHTSA ID:

  #10146162

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  JUL 13, 2018

  NHTSA ID:

  #10146163

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  JUL 13, 2018

  NHTSA ID:

  #10146164

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

• TSB #SSM73963 Attachm

  Date Announced:

  JUL 13, 2018

  NHTSA ID:

  #10146165

  Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached. Read More »

STRUCTURE:BODY:DOOR

• TSB #SFCC_JUN2023_47

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239019

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #SSM76010

  Date Announced:

  JUN 14, 2023

  NHTSA ID:

  #10239035

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #JLRTB02041NAS2

  Date Announced:

  DEC 04, 2020

  NHTSA ID:

  #10185242

  Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

• TSB #JLRTB02037NAS1

  Date Announced:

  NOV 03, 2020

  NHTSA ID:

  #10183915

  Dust Entering The Passenger Compartment Read More »

• TSB #JLRTB02041NAS1

  Date Announced:

  JUN 19, 2020

  NHTSA ID:

  #10177113

  Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

STRUCTURE:BODY:TAILGATE

• TSB #JLRTB02040NAS1

  Date Announced:

  MAY 26, 2020

  NHTSA ID:

  #10175602

  The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »

• TSB #JTB00686NAS1

  Date Announced:

  MAR 04, 2019

  NHTSA ID:

  #10158556

  One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain. Read More »

STRUCTURE:BODY:HOOD

• TSB #NAS19.08.004

  Date Announced:

  AUG 02, 2019

  NHTSA ID:

  #10164969

  An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

• TSB #SFCC_JUN2023_47

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239019

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #SSM76010

  Date Announced:

  JUN 14, 2023

  NHTSA ID:

  #10239035

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #JTB00652NAS1

  Date Announced:

  DEC 04, 2018

  NHTSA ID:

  #10153854

  The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle. Read More »

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

• TSB #SSM74195Attachme

  Date Announced:

  DEC 12, 2018

  NHTSA ID:

  #10153861

  Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) ... Read More »

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

• TSB #NAS19.08.004

  Date Announced:

  AUG 02, 2019

  NHTSA ID:

  #10164969

  An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

TIRES:VALVE

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163753

  The tire valve stem is broken or cracked. Read More »

WHEELS

• TSB #SSM75410

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202132

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

• TSB #SSM75410ATT

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202133

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

WHEELS:HUB

• TSB #SSM75410ATT

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202133

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

TRAILER HITCHES

• TSB #SSM74561Att1

  Date Announced:

  OCT 08, 2019

  NHTSA ID:

  #10167313

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

• TSB #SSM74561Att2

  Date Announced:

  OCT 08, 2019

  NHTSA ID:

  #10167314

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

• TSB #SSM74562

  Date Announced:

  OCT 08, 2019

  NHTSA ID:

  #10167315

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

SEATS

• TSB #SFCC_MAY2023_44

  Date Announced:

  MAY 11, 2023

  NHTSA ID:

  #10237540

  A customer may report that there is a clicking type noise coming from the front seat base while driving. Read More »

• TSB #SFCC_MAR2022_48

  Date Announced:

  MAR 17, 2022

  NHTSA ID:

  #10210013

  A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads. Read More »

• TSB #SFCC_JAN2022_46

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207619

  Seat Mounted Seat Switches Not Working Read More »

• TSB #SFCC_DEC2021_44

  Date Announced:

  DEC 17, 2021

  NHTSA ID:

  #10206268

  Seat Mounted Seat Switches Not Working Read More »

• TSB #SSM75619

  Date Announced:

  NOV 30, 2021

  NHTSA ID:

  #10204152

  Seat mounted seat switches a?? Seats not moving Read More »

• TSB #SFCC_OCT2021_42

  Date Announced:

  OCT 15, 2021

  NHTSA ID:

  #10202851

  Seat Recliner Motor Inoperative Read More »

• TSB #SFCC_OCT2021_43

  Date Announced:

  OCT 15, 2021

  NHTSA ID:

  #10202852

  Seat Power Fore/Aft Motor Inoperative Read More »

• TSB #SFCC_OCT2021_44

  Date Announced:

  OCT 15, 2021

  NHTSA ID:

  #10202853

  Seat Power Height Adjustment Motor Inoperative Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159749

  Smart Climate seat occupancy display does not change status of front passenger seat Read More »

• TSB #H188 UPS0519-2BN

  Date Announced:

  MAR 20, 2019

  NHTSA ID:

  #10158615

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF. Read More »

• TSB #JTB00681NAS2

  Date Announced:

  MAR 13, 2019

  NHTSA ID:

  #10158562

  On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen. Read More »

• TSB #JTB00681NAS1

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155297

  On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen. Read More »

• TSB #H188 UPS0519-1BN

  Date Announced:

  JAN 24, 2019

  NHTSA ID:

  #10153326

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF. Read More »

• TSB #NAS19.01.013

  Date Announced:

  JAN 24, 2019

  NHTSA ID:

  #10153448

  A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and ... Read More »

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

• TSB #H188 UPS0519-2BN

  Date Announced:

  MAR 20, 2019

  NHTSA ID:

  #10158615

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF. Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158627

  A Customer may report the climate seat function may turn ON and then OFF Read More »

• TSB #NAS19.01.013

  Date Announced:

  JAN 24, 2019

  NHTSA ID:

  #10153448

  A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and ... Read More »

ELECTRONIC STABILITY CONTROL

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164936

  Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster. Read More »

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

• TSB #SFCC_MAR12_36

  Date Announced:

  MAR 16, 2020

  NHTSA ID:

  #10173570

  A customer may report that the All Surface Progress Control (ASPC) Dynamic Stability Control (DSC), driving mode and air suspension (if equipped) switches are inoperative and related warning messages are displaced on the Instrument ... Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163742

  Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster. Read More »

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163746

  Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164941

  Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

• TSB #SFCCMAY19Slide23

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162313

  Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159487

  Automatic Emergency Braking Not Available in Instrument Pack Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158624

  Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Read More »

BACK OVER PREVENTION

• TSB #SSM74544

  Date Announced:

  SEP 10, 2019

  NHTSA ID:

  #10166448

  The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

• TSB #SSM75617

  Date Announced:

  NOV 30, 2021

  NHTSA ID:

  #10204150

  Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

COMMUNICATION:MANUFACTURER TELEMATICS

• TSB #SSM76023

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239049

  JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

EQUIPMENT

• TSB #SFCC_DEC2023_32

  Date Announced:

  DEC 20, 2023

  NHTSA ID:

  #10248409

  Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

• TSB #SFCC_SEP2023_46

  Date Announced:

  SEP 22, 2023

  NHTSA ID:

  #10243681

  The sunglass holder wona??t open or does not operate correctly Read More »

• TSB #SSM76070

  Date Announced:

  AUG 24, 2023

  NHTSA ID:

  #10242038

  Front And Rear Electric Drive Unit Oil Leak Read More »

• TSB #JLRTB02012NAS5

  Date Announced:

  AUG 08, 2023

  NHTSA ID:

  #10242031

  GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL Read More »

• TSB #SFCC_JUN2023_47

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239019

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #SSM76010

  Date Announced:

  JUN 14, 2023

  NHTSA ID:

  #10239035

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #SSM75952

  Date Announced:

  FEB 26, 2023

  NHTSA ID:

  #10232710

  Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

• TSB #JLRTB02043NAS3

  Date Announced:

  JAN 30, 2023

  NHTSA ID:

  #10231473

  Air Deflector Loose Adrift Read More »

• TSB #JLRTB02109NAS1

  Date Announced:

  DEC 22, 2022

  NHTSA ID:

  #10228928

  Air Conditioning (A/C) Inoperative Read More »

• TSB #JLRTB02109NAS2

  Date Announced:

  DEC 22, 2022

  NHTSA ID:

  #10229583

  Air Conditioning (A/C) Inoperative Read More »

• TSB #SFCC_OCT2022_24

  Date Announced:

  OCT 31, 2022

  NHTSA ID:

  #10225902

  SOS Limited Availability or SOS Not available warning message displayed Read More »

• TSB #SSM75646

  Date Announced:

  SEP 29, 2022

  NHTSA ID:

  #10222682

  SOS LIMITED AVAILABILITY SOS NOT AVAILABLE Read More »

• TSB #SSM75617

  Date Announced:

  SEP 23, 2022

  NHTSA ID:

  #10222680

  NEAR FIELD SENSING FEATURE DEGRADATION Read More »

• TSB #SFCC_SEP2022_39

  Date Announced:

  SEP 09, 2022

  NHTSA ID:

  #10222523

  Loss of Function/ Hot Air From RH/ LH Side Of HVAC Vents Read More »

• TSB #SFCC_SEP2022_40

  Date Announced:

  SEP 09, 2022

  NHTSA ID:

  #10222525

  A customer may report that the air conditioning system does not blow cool/cold air. Read More »

• TSB #SSM75849

  Date Announced:

  SEP 07, 2022

  NHTSA ID:

  #10222701

  PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

• TSB #SSM75849ATT

  Date Announced:

  SEP 07, 2022

  NHTSA ID:

  #10222702

  PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

• TSB #SSM75185

  Date Announced:

  SEP 02, 2022

  NHTSA ID:

  #10222678

  HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE Read More »

• TSB #JLRTB02109NAS1

  Date Announced:

  SEP 01, 2022

  NHTSA ID:

  #10222677

  Air Conditioning (A/C) Inoperative Read More »

• TSB #SFCC_AUG2022_44

  Date Announced:

  AUG 12, 2022

  NHTSA ID:

  #10218925

  Air Conditioning Inoperative Read More »

• TSB #SFCC_JAN2022_46

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207619

  Seat Mounted Seat Switches Not Working Read More »

• TSB #SFCC_JAN2022_47

  Date Announced:

  JAN 21, 2022

  NHTSA ID:

  #10207620

  Front Suspension Knocking Noise Read More »

• TSB #SSM75646

  Date Announced:

  JAN 18, 2022

  NHTSA ID:

  #10207590

  Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to low Back up Battery (BuB). Read More »

• TSB #SSM75617

  Date Announced:

  NOV 30, 2021

  NHTSA ID:

  #10204150

  Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

• TSB #SFCC_OCT2021_38

  Date Announced:

  OCT 15, 2021

  NHTSA ID:

  #10202848

  Air Conditioning System Inoperative (Electric A/C Compressors Only) Read More »

• TSB #SSM75410

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202132

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

• TSB #SSM75410ATT

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202133

  CLICKING NOISE FROM FRONT WHEEL AREA Read More »

• TSB #SSM75526

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202146

  REAR WHEEL ARCH LINER APPEARANCE INCORRECT Read More »

• TSB #SSM75526

  Date Announced:

  SEP 09, 2021

  NHTSA ID:

  #10202147

  REAR WHEEL ARCH LINER APPEARANCE INCORRECT Read More »

• TSB #SSM75478

  Date Announced:

  JUL 20, 2021

  NHTSA ID:

  #10199801

  Navigation resetting post OTA map update Read More »

• TSB #SFCC_JUL2021_39

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199906

  Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

• TSB #SFCC_JUL2021_40

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199909

  Navigation voice guidance no longer operational after latest NGI update Read More »

• TSB #SFCC_JUL2021_43

  Date Announced:

  JUL 16, 2021

  NHTSA ID:

  #10199911

  BECM offline after programming. Read More »

• TSB #SSM75412

  Date Announced:

  MAY 21, 2021

  NHTSA ID:

  #10194726

  Smart key inoperative Read More »

• TSB #JLRTB02041NAS3

  Date Announced:

  MAR 30, 2021

  NHTSA ID:

  #10189734

  Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

• TSB #JLRTB02043NAS2

  Date Announced:

  MAR 30, 2021

  NHTSA ID:

  #10189735

  Air Deflector Loose/Adri Read More »

• TSB #JLRTB02037NAS1

  Date Announced:

  MAR 02, 2021

  NHTSA ID:

  #10189733

  Dust collects on the door shut surfaces and is drawn into the passenger compartment bythe inward airflow when a door is opened. Read More »

• TSB #H293NAS1

  Date Announced:

  FEB 18, 2021

  NHTSA ID:

  #10187954

  HIGH VOLTAGE BATTERY DEGRADATION Read More »

• TSB #NAS21.02.007

  Date Announced:

  FEB 18, 2021

  NHTSA ID:

  #10187964

  HIGH VOLTAGE (HV) BATTERY DEGRADATION Read More »

• TSB #SSM75264

  Date Announced:

  FEB 09, 2021

  NHTSA ID:

  #10188064

  Air Conditioning (A/C) not blowing cool air into the cabin. Read More »

• TSB #SSM75185

  Date Announced:

  DEC 15, 2020

  NHTSA ID:

  #10185390

  No cabin heating while running in vehicle in EV mode. Read More »

• TSB #JLRTB02041NAS2

  Date Announced:

  DEC 04, 2020

  NHTSA ID:

  #10185242

  Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

• TSB #SFCC_NOV2020_16

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183529

  To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

• TSB #SFCC_NOV2020_18A

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183530

  Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »

• TSB #SFCC_NOV2020_32

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183537

  Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »

• TSB #BIG5NOV20_31A

  Date Announced:

  NOV 17, 2020

  NHTSA ID:

  #10183524

  Due to a specification error affected vehicles were built without a pSIM card. Retailers will install a new pSIM and link the card ID in the retailer portal Read More »

• TSB #BIG5NOV20_31B

  Date Announced:

  NOV 17, 2020

  NHTSA ID:

  #10183527

  Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »

• TSB #H295NAS1

  Date Announced:

  NOV 12, 2020

  NHTSA ID:

  #10183913

  Loss of charging AC & DC capability. Read More »

• TSB #SSM75143

  Date Announced:

  NOV 05, 2020

  NHTSA ID:

  #10183936

  Passive keys stop working after a successful BCM update Read More »

• TSB #JLRTB02037NAS1

  Date Announced:

  NOV 03, 2020

  NHTSA ID:

  #10183915

  Dust Entering The Passenger Compartment Read More »

• TSB #SSM74890

  Date Announced:

  OCT 05, 2020

  NHTSA ID:

  #10182401

  Air Conditioning (A/C) has poor performance Read More »

• TSB #SFCC_SEP2020_21

  Date Announced:

  SEP 18, 2020

  NHTSA ID:

  #10180941

  There is a a??Hybrid System Malfunctiona?? warning on the instrument cluster. Read More »

• TSB #SFCC Jul20_26

  Date Announced:

  JUL 20, 2020

  NHTSA ID:

  #10178159

  20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

• TSB #SSM74890

  Date Announced:

  JUL 10, 2020

  NHTSA ID:

  #10178108

  A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »

• TSB #JLRTB02041NAS1

  Date Announced:

  JUN 19, 2020

  NHTSA ID:

  #10177113

  Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

• TSB #SFCC_JUN2020_40

  Date Announced:

  JUN 19, 2020

  NHTSA ID:

  #10177169

  A customer may report that the HVAC system is not blowing cool air. Read More »

• TSB #SFCC_JUN2020_39

  Date Announced:

  JUN 19, 2020

  NHTSA ID:

  #10177170

  A customer may report that the air deflector in front of the rear tire is coming loose. Read More »

• TSB #JLRTB02043NAS1

  Date Announced:

  JUN 09, 2020

  NHTSA ID:

  #10177114

  1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »

• TSB #H207NAS2

  Date Announced:

  APR 01, 2020

  NHTSA ID:

  #10174435

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' ... Read More »

• TSB #NAS19.08.004_2

  Date Announced:

  APR 01, 2020

  NHTSA ID:

  #10174453

  An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

• TSB #SSM74763

  Date Announced:

  MAR 20, 2020

  NHTSA ID:

  #10173431

  InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

• TSB #Tech_RS_NOV19_99

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168867

  Customer states not able to start vehicle after state inspection test is performed. Read More »

• TSB #TechRS_NOV19_100

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168868

  Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

• TSB #TechRS_NOV19_104

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168873

  SOTA download does not complete first time through Read More »

• TSB #TechRS_NOV19_106

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168875

  Quiescent battery drain due to TCU module. Read More »

• TSB #TechRS_NOV19_108

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168877

  Voice control is not able to locate destination entry. Read More »

• TSB #TechRS_NOV19_109

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168878

  Web Browser functionality is not available. Read More »

• TSB #SSM74590

  Date Announced:

  OCT 29, 2019

  NHTSA ID:

  #10167329

  Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

• TSB #SFCC_OCT19_27

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167338

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_OCT19_36

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167343

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC_OCT19_37

  Date Announced:

  OCT 28, 2019

  NHTSA ID:

  #10167344

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #NAS1909013

  Date Announced:

  SEP 27, 2019

  NHTSA ID:

  #10166454

  Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »

• TSB #SSM74557

  Date Announced:

  SEP 24, 2019

  NHTSA ID:

  #10166450

  Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

• TSB #SFCC_AUG19_Slide

  Date Announced:

  AUG 08, 2019

  NHTSA ID:

  #10164965

  Customer states there is no audio output from the speakers on all sources. Read More »

• TSB #NAS19.08.007

  Date Announced:

  AUG 02, 2019

  NHTSA ID:

  #10164968

  All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »

• TSB #SSM74490

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163739

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SSM74490Attachme

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163740

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163751

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163113

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC-JUN19-Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10163116

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164937

  Customer may experience a ?judder? with Restricted Performance message. Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164938

  Customer experiences judder with Restricted Performance message. Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164943

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164946

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #JTB00696NAS1

  Date Announced:

  MAY 23, 2019

  NHTSA ID:

  #10162304

  The air conditioning (A/C) system may not operate as expected. Read More »

• TSB #SFCCMAY19Slide10

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162306

  Vehicle will not charge Read More »

• TSB #SFCCMAY19Slide25

  Date Announced:

  MAY 17, 2019

  NHTSA ID:

  #10162315

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #H219 UPS4919-1BN

  Date Announced:

  MAY 15, 2019

  NHTSA ID:

  #10162302

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158623

  Poor quality from Voice Control. Poor quality from Voice Command Read More »

• TSB #SSM74304

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155283

  After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

• TSB #SSM74287

  Date Announced:

  FEB 20, 2019

  NHTSA ID:

  #10155292

  InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

• TSB #SSM74191-2

  Date Announced:

  FEB 18, 2019

  NHTSA ID:

  #10155295

  On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions Read More »

• TSB #SFCC-Slide39

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155324

  Customers may report the removable recovery panel is loose incorrectly aligned. Read More »

• TSB #SFCC-Slide43

  Date Announced:

  FEB 14, 2019

  NHTSA ID:

  #10155327

  A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again. Read More »

• TSB #SSM74254

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155288

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155289

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155290

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74251

  Date Announced:

  JAN 25, 2019

  NHTSA ID:

  #10153327

  The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed. Read More »

• TSB #SSM74191

  Date Announced:

  DEC 10, 2018

  NHTSA ID:

  #10153859

  On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions Read More »

• TSB #NAS18.12.002

  Date Announced:

  DEC 06, 2018

  NHTSA ID:

  #10153856

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument ... Read More »

• TSB #SFCC_09AUG18_REV

  Date Announced:

  AUG 20, 2018

  NHTSA ID:

  #10146029

  InControl Touch Pro phase 4 customer letter Read More »

• TSB #SFCC_09AUG18_REV

  Date Announced:

  AUG 20, 2018

  NHTSA ID:

  #10146030

  SIM card activation issues Read More »

• TSB #SSM73962

  Date Announced:

  JUL 16, 2018

  NHTSA ID:

  #10146166

  Issue: Customers may report that the fascia centre vents have ceased to move in operatation Read More »

• TSB #SSM73850

  Date Announced:

  APR 11, 2018

  NHTSA ID:

  #10142396

  Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »

• TSB #SSM589571

  Date Announced:

  SEP 28, 2012

  NHTSA ID:

  #10212837

  Image. Read More »

• TSB #SSM589572

  Date Announced:

  SEP 28, 2012

  NHTSA ID:

  #10212838

  Image. Read More »

EQUIPMENT:ELECTRICAL

• TSB #SFCC_OCT2022_24

  Date Announced:

  OCT 31, 2022

  NHTSA ID:

  #10225902

  SOS Limited Availability or SOS Not available warning message displayed Read More »

• TSB #SFCC_JAN20_22

  Date Announced:

  JAN 09, 2020

  NHTSA ID:

  #10171160

  Popping sound or crackling noise from the audio system while in use. Read More »

• TSB #SFCC_NOV19_38

  Date Announced:

  NOV 18, 2019

  NHTSA ID:

  #10168931

  Customer states there is no audio output from the speakers on all sources. Read More »

• TSB #SFCC_AUG19_Slide

  Date Announced:

  AUG 08, 2019

  NHTSA ID:

  #10164965

  Customer states there is no audio output from the speakers on all sources. Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159749

  Smart Climate seat occupancy display does not change status of front passenger seat Read More »

• TSB #SFCC_14MAR19_Sli

  Date Announced:

  MAR 14, 2019

  NHTSA ID:

  #10158623

  Poor quality from Voice Control. Poor quality from Voice Command Read More »

• TSB #SSM74304

  Date Announced:

  FEB 22, 2019

  NHTSA ID:

  #10155283

  After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

• TSB #SSM74287

  Date Announced:

  FEB 20, 2019

  NHTSA ID:

  #10155292

  InControl features not functioning in the vehicle due to mobile data connectivity concerns Read More »

• TSB #SSM74191-2

  Date Announced:

  FEB 18, 2019

  NHTSA ID:

  #10155295

  On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions Read More »

• TSB #SSM74254

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155288

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155289

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74254Attachme

  Date Announced:

  FEB 07, 2019

  NHTSA ID:

  #10155290

  The charge cable (all variants) cannot be removed from the charge inlet Read More »

• TSB #SSM74251

  Date Announced:

  JAN 25, 2019

  NHTSA ID:

  #10153327

  The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed. Read More »

• TSB #SSM74048

  Date Announced:

  AUG 29, 2018

  NHTSA ID:

  #10146039

  Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

• TSB #SSM72960

  Date Announced:

  APR 30, 2018

  NHTSA ID:

  #10142413

  Issue: Tunescan does not operate, scrolling window animation is constantly running. Read More »

• TSB #SSM70198

  Date Announced:

  NOV 29, 2013

  NHTSA ID:

  #10229374

  Rain Sensor Operation Disabled in CCF File Read More »

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

• TSB #SFCC_FEB20_34

  Date Announced:

  FEB 21, 2020

  NHTSA ID:

  #10172192

  XM radio is inop. Read More »

• TSB #SFCC_JUN19_Slide

  Date Announced:

  JUN 13, 2019

  NHTSA ID:

  #10164947

  InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

• TSB #SSM75849

  Date Announced:

  SEP 07, 2022

  NHTSA ID:

  #10222701

  PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

• TSB #SSM75849ATT

  Date Announced:

  SEP 07, 2022

  NHTSA ID:

  #10222702

  PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

• TSB #SFCC_NOV2021_25

  Date Announced:

  NOV 16, 2021

  NHTSA ID:

  #10204122

  Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

• TSB #SFCC_SEP2021_25

  Date Announced:

  SEP 24, 2021

  NHTSA ID:

  #10202081

  Navigation voice guidance no longer operational after latest NGI update Read More »

EQUIPMENT:ELECTRICAL:INFOTAINMENT

• TSB #SSM75813

  Date Announced:

  SEP 29, 2023

  NHTSA ID:

  #10243687

  Weather and Park & Pay Apps disappear after PIVI update Read More »

• TSB #SSM75952

  Date Announced:

  FEB 26, 2023

  NHTSA ID:

  #10232710

  Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

• TSB #SSM75617

  Date Announced:

  SEP 23, 2022

  NHTSA ID:

  #10222680

  NEAR FIELD SENSING FEATURE DEGRADATION Read More »

• TSB #BIG5DEC21_27A

  Date Announced:

  DEC 14, 2021

  NHTSA ID:

  #10206167

  Voice guidance concerns when using Apple CarPlay. Read More »

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

• TSB #SSM75813

  Date Announced:

  SEP 29, 2023

  NHTSA ID:

  #10243687

  Weather and Park & Pay Apps disappear after PIVI update Read More »

• TSB #DVD13104

  Date Announced:

  SEP 01, 2012

  NHTSA ID:

  #10228531

  DVD software update Read More »

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

• TSB #SFCC_JUN2023_47

  Date Announced:

  JUN 26, 2023

  NHTSA ID:

  #10239019

  A customer may report that the front or rear door latch does not operate as expected. Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159748

  TCU_3 programming failures Read More »

EQUIPMENT ADAPTIVE/MOBILITY

• TSB #SFCC_NOV2020_16

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183529

  To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

• TSB #BIG5NOV20_31B

  Date Announced:

  NOV 17, 2020

  NHTSA ID:

  #10183527

  Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »

• TSB #SSM75143

  Date Announced:

  NOV 05, 2020

  NHTSA ID:

  #10183936

  Passive keys stop working after a successful BCM update Read More »

• TSB #JLRTB02043NAS1

  Date Announced:

  JUN 09, 2020

  NHTSA ID:

  #10177114

  1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »

• TSB #RCTR_29JAN20_18

  Date Announced:

  JAN 29, 2020

  NHTSA ID:

  #10171145

  "Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »

• TSB #Tech_RS_NOV19_99

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168867

  Customer states not able to start vehicle after state inspection test is performed. Read More »

• TSB #TechRS_NOV19_100

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168868

  Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

• TSB #TechRS_NOV19_106

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168875

  Quiescent battery drain due to TCU module. Read More »

• TSB #TechRS_NOV19_109

  Date Announced:

  NOV 27, 2019

  NHTSA ID:

  #10168878

  Web Browser functionality is not available. Read More »

• TSB #SSM74490

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163739

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SSM74490Attachme

  Date Announced:

  JUL 26, 2019

  NHTSA ID:

  #10163740

  Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

• TSB #SFCC_JUL19_Slide

  Date Announced:

  JUL 11, 2019

  NHTSA ID:

  #10163751

  Customer states there is no audio output from the speakers on all sources Read More »

• TSB #SFCC_APRIL19_Sli

  Date Announced:

  APR 11, 2019

  NHTSA ID:

  #10159749

  Smart Climate seat occupancy display does not change status of front passenger seat Read More »

• TSB #SSM74228

  Date Announced:

  DEC 22, 2018

  NHTSA ID:

  #10153865

  Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

• TSB #SSM74228Attachme

  Date Announced:

  DEC 22, 2018

  NHTSA ID:

  #10153866

  Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »

• TSB #SSM74213

  Date Announced:

  DEC 16, 2018

  NHTSA ID:

  #10153867

  Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel ... Read More »

EQUIPMENT:APPLIANCE:AIR CONDITIONER

• TSB #SFCC_NOV2020_18B

  Date Announced:

  NOV 19, 2020

  NHTSA ID:

  #10183531

  Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM Read More »

• TSB #SSM74178

  Date Announced:

  DEC 10, 2018

  NHTSA ID:

  #10153858

  HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No ... Read More »

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

• TSB #SFCC_NOV2021_25

  Date Announced:

  NOV 16, 2021

  NHTSA ID:

  #10204122

  Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

UNKNOWN OR OTHER

• TSB #DVD13104

  Date Announced:

  SEP 01, 2012

  NHTSA ID:

  #10228531

  DVD software update Read More »