10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,844 miles

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« Read the previous 20 complaints

problem #5

Jan 072004

(reported on)

S-TYPE

  • Automatic transmission
  • 29,000 miles
The gear box and engine warning light came on. This occurred because of transmission failure. Transmission needed to be replaced. Prior to the lights coming on, when changing from park to drive vehicle jerked forward. Excessive force had to be applied.

- Kew Gardens, NY, USA

problem #4

Apr 082003

S-TYPE 6-cyl

  • Automatic transmission
  • 34,000 miles
Purchased a 2000 S-type Jaguar to find that there is a design flaw. As a previous automotive engineer, I can't believe that this can be allowed to exist. I parked my car on an incline and when I tried to leave I could not put it into 'reverse', or any gear. I pulled on the shifter thus breaking a pin, causing the shifter to 'free' float. I called Jaguar's customer care, which is great, and found that they were going to have to tow my car to the dealership. During the problem solving questions they asked, they stated "was I on an incline". I responded "yes". they then proceeded to inform me that the "fix" was to get out of the car and rock it back and forth to release the pressure on the transmission/shifter. That on inclines the car will get stuck, so get out and push it. My car had the shifter completely replaced and the dealer was aware of this issue with this car. Since then I've had this happen 2 more times. I was told to put on the parking brake then shift to park while on any type of incline (> a few degrees). I've had that told to me by three Jaguar customer service specialists. I love this car. Why can't they fix this! it's embarrassing and dangerous! someone can be seriously hurt.

- Marietta, GA, USA

problem #3

Dec 082000

S-TYPE

  • Automatic transmission
  • miles
I leased a new 2000 Jaguar S-type in April of 2000. Since that time, the tranmission was faulty. Jaguar found the problem to be a faulty transmission and replaced it. Since that time, I've experienced numerous problems related to the transmission. The main problem is a very serious safety issue dealing with the car rolling back while in drive. When on a moderate incline, the vehicle will roll back 10-15 feet while engaged in drive. The only way to stop this roll is to either gun the engine(which is also unsafe) or apply the brake and quickly give the car gas. This is occuring on a moderate incline! I have advised Jaguar and the dealership to no avail. They have tried to fix the transmission 4 times now and still don't know what is causing this. The last time I brought the car in, the service manager(mike barnes) test drove it and the same problem happened to him. He tried to correct the problem and again their mechanics coulkd not do it. I then asked for a receipt stating he and I were in the vehicle when it rolled back 10 feet before aplying the brake and he would not do this for me. I then contacted the sales manager on call on April 2, 2000 @3P.M. and he said there was no reason why I couldn't have a reciept stating the car rolled back 10 feet with me and Mr. Barnes in vehicle. After the sales manager questioned Mr. Barnes numerous times on the issue, Mr. Barnes stated and I qoute-"it is in the best interest of the dealership that I don't write a reciept stating this". I was present at the time of this statement and appalled that he would risk me life to cover for the dealership. Idemanded a receipt and still did not receive on stating the roll back, instead he gave me one saying I was just there and every thing checked out to dealer specs. I said what is dealer specs and Mr. Barnes stated he did not know. This is fraud and a cover up. I since have contacted a lawyer, lemon law office, center for auto safety, better business bureau and the states attor.

- Blackwood, NJ, USA

problem #2

Mar 252002

(reported on)

S-TYPE

  • Automatic transmission
  • miles
While driving and without warning transmission went out, causing vehicle to be inoperable.

- Salinas, PR, USA

problem #1

Feb 152001

(reported on)

S-TYPE

  • Automatic transmission
  • miles
When vehicle is placed into drive it will buck into reverse first. Acceleration power does not feel like it is controled by pedal when applied. Dealer has not been contacted.

- Toms River, NJ, USA