Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Date Published

OCT 25, 2017

NHTSA TSB #

10124196

TSB Document

• MC-10124196-9999.pdf

Summary

Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affect Vehicle Range: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen.? Touchscreen does not refresh.? Touchscreen fails to reboot after recently being turned OFF.? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order.? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID.? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen.? Voice - poor performance.? Internet - no response.