Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published

JUN 24, 2016

NHTSA TSB #

10097604

TSB Document

• SB-10097604-1020.pdf

Summary

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO™ SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: • SYSTEM 'FREEZES' AND RESTARTS; • LOSS OF FAVORITES; • NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR • MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.