Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Date Published

APR 26, 2016

NHTSA TSB #

10096191

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Jaguar for this TSB. Call your local Jaguar dealer's service department & ask for a copy of TSB# SSM65337.

Summary

CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLEÂ’S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYSTEM WENT BLANK MOMENTARILY, THEN THE JAGUAR LEAPER APPEARED, AND A FEW SECONDS LATER THE INFOTAINMENT SYSTEM WAS OPERATIONAL AGAIN."